Delta Airlines Reviews

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★☆☆☆☆

“flight from hell”

Written on: 31/12/2012

flying home from minneapolis to heathrow on 28th dec sat on air craft for 2hrs then told to return to terminal waited 4hrs then boarded again at 0300 expecting to take off. sat on board for 2hrs 30m before take off.Told we would have to divert to new york to pick up a new pilot as the current one would be out of hours! On arrival at JFK told the stop would be a few minutes !! 2 hours later we eventually took off to arrive at heathrow 10 hrs late!!! We were offered a derisory 100 dollars off… Read Full Review

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★☆☆☆☆

“AWFUL”

Written on: 19/12/2012 by deltaisawful (1 review written)

Disgusting Airline with awful service. Never been treated so poorly after they canceled I flight I paid 600 dollars with no help or anything. Basically the service lady in Atlanta bitched ME out and I had to reroute myself because she was too incompetent. Idiots. Absolutely Idiots. Dumb ass airline that should go bankrupt soon… Read Full Review

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★★★★★

“AMAZING! ”

Written on: 15/12/2012 by Vlinteau (1 review written)

I flew from Detroit Michigan to Memphis TN in October 2012 then back in the beginning of November. I traveled with my 2 month old daughter and I had so much help it was unbelieveable the flight attendents were GREAT!!!! I traveled with a checked bag, carry on bag, a diaper bag, a basinette, a stroller, and a carseat. My daughter got to sit next to me in her carseat the whole flight for free because there was an open seat. I had the whole row to my self. Although the plane on the way back was… Read Full Review

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★☆☆☆☆

“DONT TRAVEL WITH DELTA SAVE YOURSELF THE STRESS”

Written on: 06/12/2012

I WILL NEVER EVER AGAIN TRAVEL WITH THIS AIRLINE THE STOLE ALL MY JEWELRY IN DELTA PARKING LOT AND ALSO MY IPHONE MY BAG WAS LEFT IN THE CART IN A COUPLE OF SECONDS I WENT BACK FOR MY BAG IT WAS GONE THEN I WENT TO THEIR FRONT DEST THE SAID THE DONT HAVE MY BAG I ASK THE EMPLOYEES THERE TO SPEAK WITH THE MANAGER THE THEN REFER ME TO LOST AND FOUND DEPARTMENT WHEN I GO THERE THE SAID THE DONT HAVE MY BAG THERE I ASK FOR THEM TO CHECK THEIR CAMRA THE REFUSE TO DO SO THE CONTACT ME 15 MINUTES… Read Full Review

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★☆☆☆☆

“Don't fly Delta unless you are rich.”

Written on: 03/12/2012

Have flown Delta/Air France SAN to Ireland RT and San to Kauai rt within a year. They need to do much to get loyalty from us. But they don't seem to care about the passengers comfort, broken tables , very small seats, first piece of baggage fee, uncomfortable seating when seat won't recline and person in front of you does. $2.00 charge for headphones but don't take cash. so no TV, no movie. Put an about 6 yr old child beside strangers separate from parent or even older sister. Passengers… Read Full Review

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★★★★★

“BEST FLIGHT EVER 11-19-2102”

Written on: 20/11/2012 by roseanddon (1 review written)

WE ARE DON AND ROSE VANHEERDE, MY HUSBAND HAS CANCER AND WE FLEW TO LAS VEGAS FOR OUR 35TH ANNIVERSARY FROM WISC TO LAS VEGAS,AND RETURN AND WE WERE TREATED BEYOND OUR EXPECTATIONS- A WHEEL CHAIR WAS WAITING, THE STAFF WAS KIND AND CARING- THE FLIGHT ATTENDANTS WERE WONDERFUL- I WILL NEVER FLY ANY OTHER AIRLINE- PLEASE DO RESEARCH YOU REALLY GET WHAT YOU PAY FOR OUR SCALE OF DELTA IS ON A 1 TO 10 I WOULD RATE DELTA AT A 15-BEST TRIP EVER THANK YOU DELTA… Read Full Review

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★★☆☆☆

“Grumpy flight attendants let down the otherwise fine...”

Written on: 31/10/2012 by Deltaexperience (1 review written)

My wife and I flew from Atlanta to Dublin leaving Atlanta at 5.50pm on Monday 29th October 2012. It was the flight attendants who let down an otherwise fine flight. One of the more senior flight crew with glasses who we referred to as Miss Daisey due to the lack of name badges was particularly obnoxious tring to make a problem out of any request… Read Full Review

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★☆☆☆☆

“Simply Not Acceptable”

Written on: 12/10/2012 by gamenut27 (1 review written)

They required me to check my carry on while we were walking down the tunnel to the plane. My carry on was only large enough to carry my laptop to keep it safe. It would have easily fit under the seat in front of me or in the overhead. Instead they forced me to check it and they smashed it. Now they refuse to fix it because I don't have the original receipt. I am sorry I don't keep receipts for items that are out of warranty, and this is simply not acceptable… Read Full Review

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★☆☆☆☆

“Treat Military family and breast cancer family...”

Written on: 11/10/2012 by chasebruno (1 review written)

My name is Arlene Bruno. I live in Florida. I wanted to tell you how Delta Airlines treated a Military family that was trying to fly home to see her grand mother who is in hospices in her last stage of breast cancer. It would completely amaze you how Delta treated them. Over the name on a ticket. My daughter and son n law are stationed in Califorina with the Navy. They have two small children. One is 1.5 the other is 3 mths. She wanted to come out to see my mother before she passed but could… Read Full Review

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Ellystar's Response to chasebruno's Review

Written on: 10/12/2012

How crappy is that??!!! i feel so sorry for the stress you must have gone thru with your mother dying and then trying to deal with horrible, uncaring delta people. we are booked to go to LA from Sydney, Australia, but after reading so many bad reviews my daughter is trying to get us onto Virgin airlines instead. Hope that things have improved a little for you by now.

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★☆☆☆☆

“Flight from hell”

Written on: 02/10/2012

Flew from JFK to Amsterdam with Delta Business Class. Flight delayed 4 hours, no notification given. Had to change terminal being bused to 3 from 4 at JFK. Staff rude and disinterested. In flight meal was not fit for consumption.Nothing was hot as it should have been Staff talked all night and brushed their hair in the forward galley area.I heard all about the retirement plans for the head stewardess. About going to live in South Carolina and where all her family and frriends live. A… Read Full Review

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★☆☆☆☆

“AWFUL AWFUL AWFUL - DO NOT DO IT!!!!!!!!!!!!!!!!!!!!!!”

Written on: 03/09/2012 by Dan85uk (1 review written)

No organisation at all. Changed our flights twice. Poor self check in system. Broken seat on flight. Meant to be a direct flight to Orlando but stopped at JFK then had no documentation for us on the connecting flight, as it was over booked had a long wait to get a seat. On the return flight home they made my party sit all over the plane (as we were adults) not good when the flight is 8 and half hours. Had an hour delay while sat on plane at Atlanta but not told why. At Atlanta for… Read Full Review

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★☆☆☆☆

“Damaged baggage & disinterested stewardesses”

Written on: 03/09/2012

We flew from Boston to Bermuda with Delta (this was the first and will be he last time we fly with them !!), at check in we were charged for our baggage although like other reviewers I am sure this was included in our ticket price, but could not continue with check in till we paid. Once on the flight and about to take off the passenger in front of me was clearly using his Blackberry, but when the stewardess came through the cabin to do 'final checks' she never even looked at anyone ! (the… Read Full Review

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★☆☆☆☆

“Rude Staff”

Written on: 01/09/2012

We had were allowed baggage with our flight, when we went to check in they charged us, when we questioned it, we were ignored and asked how we would like to pay. Again we said our ticket said that we were allowed luggage, we asked if we were over our limit and she said, No, how do you want to pay. Being from another country, who knows where our luggage would of ended up. On our flight home, they announced the meals, Beef, Chicken and pasta, I asked my son what he wanted as he was listening to… Read Full Review

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★☆☆☆☆

“unfriendly stewards”

Written on: 28/08/2012

I've had several flights where the staff was unfriendly, or just plane rude. I fly international, so on a long flight it's nice to have flight attendants that aren't grumpy. I'm not the kind of guy that makes a ton of demands, on the contrary. However I've had several flights (not all, sometimes they were actually very nice) where the stewards were clearly not liking their job. I never understood why the major difference with other major (european) airlines until I found out how much Delta pays… Read Full Review

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★★★★☆

“Comments”

Written on: 19/08/2012 by lasik (1 review written)

Delta is my favorite airline, but.... I am a frequent flyer, platinum elite status. I find the program, upgrades confusing, the check in process confusing, the medallion vs regular miles confusing. Really, I thought as a platinum Sky Miles member I could get upgraded to 1st class a day or two before flight. Well not in Vegas? Go figure, this is where I travel to monthly. Couldn't "clear" first class online, as a matter of fact had to check in before even knowing where i was on list… Read Full Review

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★☆☆☆☆

“Dreadful Airline”

Written on: 15/08/2012 by Oregano (1 review written)

Dub ATL entertainment system didn't work. terrible food .ABQ to ATL at last minute they changed aircrraft and cancelled my aisle seat booked for 5 months and put me midrow .On phone they said we can do that you have no rights . Lossy staff in Dublin incoherent announcements rude security staff… Read Full Review

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★☆☆☆☆

“Always issues when I fly with Delta”

Written on: 07/08/2012

I fly a lot for my job. I always dread seeing they booked me with Delta. I understand about weather delays. And the occasional mechanical issues. I boarded a plane at JFK and it was over 100 degrees on it. They said that it would cool down once they started the engines. We backed away from the gate were told we were cleared for take off. We taxied for a bit then stopped. We sat on the run way for 50 min before the pilot came on and said that we were delayed due to weather. I boarded this plane… Read Full Review

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★★★★★

“Pleased with flights”

Written on: 01/08/2012 by Mellosgirl (2 reviews written)

I enjoyed my 2 long-haul, international flights with DELTA. I travelled from the UK to Guatemala in Central America, going from England to Atlanta, USA and then from Atlanta to Guatemala City. Upon my return, I flew from Guatemala City to Atlanta, USA, and then to Atlanta to Amsterdam in Europe, before flying from Amsterdam back to England. These were long-haul, challenging flights as I was a very young woman travelling alone for the first time, and I feel that Delta made it an easier and… Read Full Review

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★☆☆☆☆

“Delta cancels at their discretion without compensation”

Written on: 30/07/2012 by ddirin (1 review written)

My son flew TLV-AMS_JFK on Delta in October,2011. Upon arrival in AMS, he was informed that flight was connecting flight cancelled “due to sudden technical problems” – next flight was 24 hours later. Dutch airline regulator decreed that Delta had ‘ infringed the regulation by not compensating passenger ….EUR 300”. But Delta still refused to offer more than 15K miles – not enough to by even their cheapest flight. Fly Delta at your own risk… Read Full Review

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★★★★★

“Flight to LA was smooth”

Written on: 21/07/2012 by tigergirl7457 (2 reviews written)

Havent flown in a while but used Delta to fly out to Los Angeles for a business trip. I need to make reservations for my family trip down to New orleans… Read Full Review

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