Delta Airlines Reviews

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★★☆☆☆
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★★☆☆☆

“Grumpy flight attendants let down the otherwise fine...”

Written on: 31/10/2012 by Deltaexperience (1 review written)

My wife and I flew from Atlanta to Dublin leaving Atlanta at 5.50pm on Monday 29th October 2012. It was the flight attendants who let down an otherwise fine flight. One of the more senior flight crew with glasses who we referred to as Miss Daisey due to the lack of name badges was particularly obnoxious tring to make a problem out of any request… Read Full Review

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★☆☆☆☆

“Simply Not Acceptable”

Written on: 12/10/2012 by gamenut27 (1 review written)

They required me to check my carry on while we were walking down the tunnel to the plane. My carry on was only large enough to carry my laptop to keep it safe. It would have easily fit under the seat in front of me or in the overhead. Instead they forced me to check it and they smashed it. Now they refuse to fix it because I don't have the original receipt. I am sorry I don't keep receipts for items that are out of warranty, and this is simply not acceptable… Read Full Review

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★☆☆☆☆

“Treat Military family and breast cancer family...”

Written on: 11/10/2012 by chasebruno (1 review written)

My name is Arlene Bruno. I live in Florida. I wanted to tell you how Delta Airlines treated a Military family that was trying to fly home to see her grand mother who is in hospices in her last stage of breast cancer. It would completely amaze you how Delta treated them. Over the name on a ticket. My daughter and son n law are stationed in Califorina with the Navy. They have two small children. One is 1.5 the other is 3 mths. She wanted to come out to see my mother before she passed but could… Read Full Review

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Ellystar's Response to chasebruno's Review

Written on: 10/12/2012

How crappy is that??!!! i feel so sorry for the stress you must have gone thru with your mother dying and then trying to deal with horrible, uncaring delta people. we are booked to go to LA from Sydney, Australia, but after reading so many bad reviews my daughter is trying to get us onto Virgin airlines instead. Hope that things have improved a little for you by now.

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★☆☆☆☆

“Flight from hell”

Written on: 02/10/2012

Flew from JFK to Amsterdam with Delta Business Class. Flight delayed 4 hours, no notification given. Had to change terminal being bused to 3 from 4 at JFK. Staff rude and disinterested. In flight meal was not fit for consumption.Nothing was hot as it should have been Staff talked all night and brushed their hair in the forward galley area.I heard all about the retirement plans for the head stewardess. About going to live in South Carolina and where all her family and frriends live. A… Read Full Review

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★☆☆☆☆

“AWFUL AWFUL AWFUL - DO NOT DO IT!!!!!!!!!!!!!!!!!!!!!!”

Written on: 03/09/2012 by Dan85uk (1 review written)

No organisation at all. Changed our flights twice. Poor self check in system. Broken seat on flight. Meant to be a direct flight to Orlando but stopped at JFK then had no documentation for us on the connecting flight, as it was over booked had a long wait to get a seat. On the return flight home they made my party sit all over the plane (as we were adults) not good when the flight is 8 and half hours. Had an hour delay while sat on plane at Atlanta but not told why. At Atlanta for… Read Full Review

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★☆☆☆☆

“Damaged baggage & disinterested stewardesses”

Written on: 03/09/2012

We flew from Boston to Bermuda with Delta (this was the first and will be he last time we fly with them !!), at check in we were charged for our baggage although like other reviewers I am sure this was included in our ticket price, but could not continue with check in till we paid. Once on the flight and about to take off the passenger in front of me was clearly using his Blackberry, but when the stewardess came through the cabin to do 'final checks' she never even looked at anyone ! (the… Read Full Review

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★☆☆☆☆

“Rude Staff”

Written on: 01/09/2012

We had were allowed baggage with our flight, when we went to check in they charged us, when we questioned it, we were ignored and asked how we would like to pay. Again we said our ticket said that we were allowed luggage, we asked if we were over our limit and she said, No, how do you want to pay. Being from another country, who knows where our luggage would of ended up. On our flight home, they announced the meals, Beef, Chicken and pasta, I asked my son what he wanted as he was listening to… Read Full Review

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★☆☆☆☆

“unfriendly stewards”

Written on: 28/08/2012

I've had several flights where the staff was unfriendly, or just plane rude. I fly international, so on a long flight it's nice to have flight attendants that aren't grumpy. I'm not the kind of guy that makes a ton of demands, on the contrary. However I've had several flights (not all, sometimes they were actually very nice) where the stewards were clearly not liking their job. I never understood why the major difference with other major (european) airlines until I found out how much Delta pays… Read Full Review

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★★★★☆

“Comments”

Written on: 19/08/2012 by lasik (1 review written)

Delta is my favorite airline, but.... I am a frequent flyer, platinum elite status. I find the program, upgrades confusing, the check in process confusing, the medallion vs regular miles confusing. Really, I thought as a platinum Sky Miles member I could get upgraded to 1st class a day or two before flight. Well not in Vegas? Go figure, this is where I travel to monthly. Couldn't "clear" first class online, as a matter of fact had to check in before even knowing where i was on list… Read Full Review

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★☆☆☆☆

“Dreadful Airline”

Written on: 15/08/2012 by Oregano (1 review written)

Dub ATL entertainment system didn't work. terrible food .ABQ to ATL at last minute they changed aircrraft and cancelled my aisle seat booked for 5 months and put me midrow .On phone they said we can do that you have no rights . Lossy staff in Dublin incoherent announcements rude security staff… Read Full Review

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★☆☆☆☆

“Always issues when I fly with Delta”

Written on: 07/08/2012

I fly a lot for my job. I always dread seeing they booked me with Delta. I understand about weather delays. And the occasional mechanical issues. I boarded a plane at JFK and it was over 100 degrees on it. They said that it would cool down once they started the engines. We backed away from the gate were told we were cleared for take off. We taxied for a bit then stopped. We sat on the run way for 50 min before the pilot came on and said that we were delayed due to weather. I boarded this plane… Read Full Review

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★★★★★

“Pleased with flights”

Written on: 01/08/2012 by Mellosgirl (2 reviews written)

I enjoyed my 2 long-haul, international flights with DELTA. I travelled from the UK to Guatemala in Central America, going from England to Atlanta, USA and then from Atlanta to Guatemala City. Upon my return, I flew from Guatemala City to Atlanta, USA, and then to Atlanta to Amsterdam in Europe, before flying from Amsterdam back to England. These were long-haul, challenging flights as I was a very young woman travelling alone for the first time, and I feel that Delta made it an easier and… Read Full Review

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★☆☆☆☆

“Delta cancels at their discretion without compensation”

Written on: 30/07/2012 by ddirin (1 review written)

My son flew TLV-AMS_JFK on Delta in October,2011. Upon arrival in AMS, he was informed that flight was connecting flight cancelled “due to sudden technical problems” – next flight was 24 hours later. Dutch airline regulator decreed that Delta had ‘ infringed the regulation by not compensating passenger ….EUR 300”. But Delta still refused to offer more than 15K miles – not enough to by even their cheapest flight. Fly Delta at your own risk… Read Full Review

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★★★★★

“Flight to LA was smooth”

Written on: 21/07/2012 by tigergirl7457 (2 reviews written)

Havent flown in a while but used Delta to fly out to Los Angeles for a business trip. I need to make reservations for my family trip down to New orleans… Read Full Review

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★☆☆☆☆

“On July 21, 2012 flight delta from JFK to Miami”

Written on: 21/07/2012

I am absolutely shocked and angry at the treatment of a couple with two babies who arrived at JFK from tel aviv and after going through customs and arrived right at the door of the aircraft, they shut the door in their face and left them stranded for 7 hours. It wasn't their fault if the flight from tel aviv to JFK didn't make it in time. We will be seeking legal advise for this inhuman treatment , the only mistake this couple did is flying delta. I am the father and inlay of the couple and… Read Full Review

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★☆☆☆☆

“Continuous delayed flights, Emergency Landing, $100...”

Written on: 15/07/2012

All i can say is fly at your own risk. This is not the first time I have sworn I wouldn't fly delta again. This time i mean it. I flew Delta from Asheville to LAX. NEVER AGAIN. My first flight was delayed 3 hours. We took off, but the plane was old and had to do an emergency landing because of broken landing gear. We waited in line for two hours upon arriving back in Asheville to book another ticket. I was scheduled the next morning but that flight left 2.5 hours late. I almost missed… Read Full Review

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★☆☆☆☆

“Never on time and never accurate departure or arrival...”

Written on: 21/05/2012 by Jcole916 (1 review written)

DO NOT FLY DELTA UNLESS YOU LOVE SPENDING HOURRRRRRS AT AIRPORTS. Hour long delay turned into 6 hrs, for a 45 min flight!!!! Flight arrival changed 4 gates, had to go through 2 security checkpoints and got offered nothing more than a sorry for the inconvience and have a nice flight. I'd rather drive or take a bus twice as long then give delta airlines one cent of mine again… Read Full Review

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Guest's Response to Jcole916's Review

Written on: 16/06/2012

We were traveling to Key West from Nashville. Delta said we had to stop in Miami because we couldn't land in Key West because of a problem with the plane aqnd they needed 10 percent more runway to land than Key West offered. Delta said they were going to have the plane checked out or move us to another plane. Delta then said they were having a bus to pick us up and drive us to Key West. This was to take 45 minutes...the bus never showed. Delta then run us around in the aiport for 2 moire hours to take to their rep who was never where they sent us. My girlfriend and I ended up hithching a ride to Key West with people we have never met before. It turned out ok but still a bit unnerving, we just didn't know what else to do. Delta would tell us nothing! We were suppose to land in Key West at 9oclock, finally made it at 330 am. I have contacted Delta telling them that I wanted the money back for that part of the trip. Their response is that they would give back $17.00 because they got us to Miami. I purchased a ticket to Key West not Miami! And there is no such thing as a $17.00 air fare to anywhere. This company is one big theif.

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★★☆☆☆

“Ticket Price Scam”

Written on: 16/05/2012

if you are booking a ticket on delta and using your frequent flyer number, beware. The local news station just did a report on delta charging $100 to $200 more for an economy ticket if you were logged in with your FF number versus not using a number. In one test they tested 5 flights and 3 of them were more if you were logged in with your FF number. Delta said it was a computer glitch, yea right!… Read Full Review

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★☆☆☆☆

“checkin”

Written on: 12/05/2012

Why at the check in at Dublin Airport can a passenger with small babies and children not get some priority. If a passenger cannot travel without their dog (I am not referring to someone who is blind) can be given a free seat for the dog, why can someone travelling with babies and toddlers not get some better treatment… Read Full Review

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★☆☆☆☆

“Will never fly Delta again!”

Written on: 12/05/2012 by Renea (1 review written)

We booked our Cruise about a year in advance. Flying out of Tulsa to Atlanta. Our Plane was late taking off in Tulsa and landed in Atlanta at 9:35 am. Our conecting flight wasn't suppose to leave until 9:40 to San Juan. The plane had already left before we landed. Delta had a flight at 11:15. There were 9 of us flying. They took 7 of my friends on that flight. My friend and I had to wait for the next flight at 3:15. They loaded the plane with the passangers on a big plane then told us they had… Read Full Review

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