Delta Airlines Reviews

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★★☆☆☆
1.7 / 5
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★☆☆☆☆

“Economy Comfort Seat - Would not Recommend”

Written on: 30/05/2013 by delatorre (1 review written)

I purchased a ticket for my wife and son. On top of that I paid $318 for Economy Comfort Seats. Imagine the price, but for a 16-hour flight, it makes sense. My wife and son just landed at their final destination. Immediately, she informed me not to buy Economy Comfort next time. For the price I paid, it is definitely not worth it. It is not as comfortable as you might think it is. I just spoke to Customer Service who said there is extra leg room and the seats recline 50% more. Well, my wife… Read Full Review

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★☆☆☆☆

“Flight cancelled 30 min prior to boarding”

Written on: 05/05/2013 by Irina1978 (1 review written)

I checked my mom ( who doesnt speak English) for her international flight an hour prior to boarding. As I was leaving the airport (30 min prior to boarding time), I got a call from Delta that flight was cancelled. I had to drive back, park, get clearance, go through security to find my mom to tell her that. Then I had to find Delta rep, who said: here is 800 number you cn call. What woul my mom do with that without cell phone or language?! When I called, he only other option was the flight the… Read Full Review

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★☆☆☆☆

“Unhealthy and poor service flight”

Written on: 17/04/2013

Air conditioning was corrosive and smelt badly almost like stale cigarette smoke. Many passengers coughing badly by end of flight. Subsequent sore throat and chest infection to persons who were completely healthy before flight. Flight attendants poorly trained and incompetent; several passengers not checked prior to landing and two passengers within view did not have seat raised to upright position during landing; empty cups from coffee service not collected and had to be taken to toilet to… Read Full Review

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★☆☆☆☆

“Like a bus”

Written on: 13/04/2013

Imagine a bad domestic flight - uncomfortable, bare minimum service, old plane. Now imagine doing it long haul - 14 hours. It was like a flying bus with disgusting food, filthy seating area (we washed our arm rests and tray tables with baby wipes and they were brown), none of the services other international airlines provide, they couldn't even stretch to a coloring book & crayons for the kids. We have lived in Europe, Australia, USA, and the Middle East and are used to traveling long… Read Full Review

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★☆☆☆☆

“customer disservice with a side of malice”

Written on: 04/04/2013 by NeverFlyingDeltaAgain (1 review written)

My family and I have been skymiles card holders for over 25 years. The way I’ve been treated over the past week is appalling, disturbing, and unethical. I booked two tickets with my miles, for me and my toddler, a separate ticket for my wife on her skymiles account, and a fourth ticket for my grandmother on my skymiles account so that I could get the miles. I entered all her passenger information. The night before the flight, I received courtesy emails inviting me to check in. I checked in… Read Full Review

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★☆☆☆☆

“SHARED MY CREDIT CARD # WITH A CUSTOMER, UN REAL!”

Written on: 28/03/2013 by cw239 (1 review written)

I will NEVER ship an order through Delta Cargo again. The Delta representative made a situation way harder than what it needed to be, causing my customer to wait hours to pick up a shipment. It ended with her verifying MY credit card number to the customer FOUR times! What a breach of trust, is this even legal?… Read Full Review

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★☆☆☆☆

“Delta flight double in less thatn 10 days”

Written on: 11/03/2013

I went to book 9 tickets for a Orlando family vacation in December 2013- got the price - went to apply for credit card - only offered $2,000.00 - okay I can wait a few days for the credit card and use for some of the tickets- less than 10 days latter the cost of the flights almost doubled - my credit card came with a 5K limit - sent email to Delta - sorry they say nothing we can do - never again will I travel with them - 5 adults and 4 kids paying more for flights and need to have a lay over on… Read Full Review

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★★☆☆☆

“Alway fly Delta”

Written on: 09/03/2013 by Atwood (1 review written)

I booked my flight though Delta but have learned to go to other sites first because they can come up cheaper on other sites, so do your homework! my only problem with Delta is that once you pay for a flight don't ask for a upgrade you will not get it! Bottom line is once they get your money and you have a seat, they could care less if you come back or not! (Unless you are good looking, young and know how to flirt) believe me, I have seen this done with many airlines and no one cares how much… Read Full Review

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Webfingers's Response to Atwood's Review

Written on: 20/05/2013

If you want a better seat why don't you pay for it like every body else???
You purchase a plane ticket and fly......what's the problem???
If you are ugly (I guess fat), old and don't know how to talk don't blame anyone but yourself.....take responsibility.

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★☆☆☆☆

“absolute worst flight of my life”

Written on: 24/02/2013

at first we had good seats on our trip pack to boston but when we arived at the airport in minnesota the lady inspecting our tickets said that there was a mistake and me my family and friends had to sit at the complete back of the plane with no window and the loudest sounds such as beeping, roaring and i dont even know what else but it was the most annoying thing and even putting your headphones on didnt get rid of it. and that wasnt even close to all of it. the seats were also about half a… Read Full Review

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★☆☆☆☆

“Purchasing tickets directly from Delta airlines. ”

Written on: 19/02/2013

Purchase your Tickets through any other online website you choose. Don't go to Delta's website. It is a long story. My transactions were not handled well. It took three days to get them straightened out. Besides, I found the tickets cheaper at Cheaptickets.com. Flying with Delta has always been as good as I expected. Just don't buy directly from them… Read Full Review

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★☆☆☆☆

“Horrible Experience ”

Written on: 18/02/2013 by boodythebest (1 review written)

On January 11, 2013 I have purchased a Delta ticket with departure from Montreal to Monrovia (Liberia) on January 31, 2013 and return flight for Ottawa on February 10, 2013. I have paid directly on Delta site. My flight experience was so negative both ways that I had to write two separate parts of this Review: one is about generally unpleasant and unprofessional customer service on my way to Monrovia and absolutely horrific experience on my way back. My first flight, Montreal – JFK 4231… Read Full Review

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★☆☆☆☆

“Never Fly Delta!”

Written on: 09/02/2013

Nemo Passenger helped by JetBlue in 1 minute while Delta promises fictitious credit and not proof of cancelled ticket credit after 3 hours online and phone. Terrible company - need to take lessons from JetBlue! Terrible communication. Terrible customer service. Terrible waste of time. … Read Full Review

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★☆☆☆☆

“flight from hell”

Written on: 31/12/2012

flying home from minneapolis to heathrow on 28th dec sat on air craft for 2hrs then told to return to terminal waited 4hrs then boarded again at 0300 expecting to take off. sat on board for 2hrs 30m before take off.Told we would have to divert to new york to pick up a new pilot as the current one would be out of hours! On arrival at JFK told the stop would be a few minutes !! 2 hours later we eventually took off to arrive at heathrow 10 hrs late!!! We were offered a derisory 100 dollars off… Read Full Review

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★☆☆☆☆

“AWFUL”

Written on: 19/12/2012 by deltaisawful (1 review written)

Disgusting Airline with awful service. Never been treated so poorly after they canceled I flight I paid 600 dollars with no help or anything. Basically the service lady in Atlanta bitched ME out and I had to reroute myself because she was too incompetent. Idiots. Absolutely Idiots. Dumb ass airline that should go bankrupt soon… Read Full Review

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★★★★★

“AMAZING! ”

Written on: 15/12/2012 by Vlinteau (1 review written)

I flew from Detroit Michigan to Memphis TN in October 2012 then back in the beginning of November. I traveled with my 2 month old daughter and I had so much help it was unbelieveable the flight attendents were GREAT!!!! I traveled with a checked bag, carry on bag, a diaper bag, a basinette, a stroller, and a carseat. My daughter got to sit next to me in her carseat the whole flight for free because there was an open seat. I had the whole row to my self. Although the plane on the way back was… Read Full Review

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★☆☆☆☆

“DONT TRAVEL WITH DELTA SAVE YOURSELF THE STRESS”

Written on: 06/12/2012

I WILL NEVER EVER AGAIN TRAVEL WITH THIS AIRLINE THE STOLE ALL MY JEWELRY IN DELTA PARKING LOT AND ALSO MY IPHONE MY BAG WAS LEFT IN THE CART IN A COUPLE OF SECONDS I WENT BACK FOR MY BAG IT WAS GONE THEN I WENT TO THEIR FRONT DEST THE SAID THE DONT HAVE MY BAG I ASK THE EMPLOYEES THERE TO SPEAK WITH THE MANAGER THE THEN REFER ME TO LOST AND FOUND DEPARTMENT WHEN I GO THERE THE SAID THE DONT HAVE MY BAG THERE I ASK FOR THEM TO CHECK THEIR CAMRA THE REFUSE TO DO SO THE CONTACT ME 15 MINUTES… Read Full Review

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★☆☆☆☆

“Don't fly Delta unless you are rich.”

Written on: 03/12/2012

Have flown Delta/Air France SAN to Ireland RT and San to Kauai rt within a year. They need to do much to get loyalty from us. But they don't seem to care about the passengers comfort, broken tables , very small seats, first piece of baggage fee, uncomfortable seating when seat won't recline and person in front of you does. $2.00 charge for headphones but don't take cash. so no TV, no movie. Put an about 6 yr old child beside strangers separate from parent or even older sister. Passengers… Read Full Review

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★★★★★

“BEST FLIGHT EVER 11-19-2102”

Written on: 20/11/2012 by roseanddon (1 review written)

WE ARE DON AND ROSE VANHEERDE, MY HUSBAND HAS CANCER AND WE FLEW TO LAS VEGAS FOR OUR 35TH ANNIVERSARY FROM WISC TO LAS VEGAS,AND RETURN AND WE WERE TREATED BEYOND OUR EXPECTATIONS- A WHEEL CHAIR WAS WAITING, THE STAFF WAS KIND AND CARING- THE FLIGHT ATTENDANTS WERE WONDERFUL- I WILL NEVER FLY ANY OTHER AIRLINE- PLEASE DO RESEARCH YOU REALLY GET WHAT YOU PAY FOR OUR SCALE OF DELTA IS ON A 1 TO 10 I WOULD RATE DELTA AT A 15-BEST TRIP EVER THANK YOU DELTA… Read Full Review

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★★☆☆☆

“Grumpy flight attendants let down the otherwise fine...”

Written on: 31/10/2012 by Deltaexperience (1 review written)

My wife and I flew from Atlanta to Dublin leaving Atlanta at 5.50pm on Monday 29th October 2012. It was the flight attendants who let down an otherwise fine flight. One of the more senior flight crew with glasses who we referred to as Miss Daisey due to the lack of name badges was particularly obnoxious tring to make a problem out of any request… Read Full Review

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★☆☆☆☆

“Simply Not Acceptable”

Written on: 12/10/2012 by gamenut27 (1 review written)

They required me to check my carry on while we were walking down the tunnel to the plane. My carry on was only large enough to carry my laptop to keep it safe. It would have easily fit under the seat in front of me or in the overhead. Instead they forced me to check it and they smashed it. Now they refuse to fix it because I don't have the original receipt. I am sorry I don't keep receipts for items that are out of warranty, and this is simply not acceptable… Read Full Review

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