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Written on: 16/04/2010
very friendly staff, high standards of customer care and great quality prints. Staff really tried hard to provide the service that was required with speed and efficiency. I am now a frequent customer to their premises in Kings Heath and Northfield, South Birmingham… Read Full Review
Written on: 02/04/2010
Armature portrait service trying to copy mothercare, when I took my two little boys last week, staff did not know how to use a camera properly just auto setting giving poor depth of field followed by very hard sell to expensive package when only worth £5.99 Staff dismissive of my comments as chasing sales targets and instant prints not professional quality… Read Full Review
Written on: 01/04/2010
Poor Quality Prints. Cheap stock sold for more than its worth. Aggressive selling techniques, if i want something ill ask for it i don't need to be bombarded with questions & suggestions. 5 Year ago their 6x4 instant prints were 19p each now they're 38p each. Much cheaper alternatives available elsewhere. Their Digital Camera's weren't up to much poor brand names Pratika, Vivitar, GE, Rolliei
Wouldn't send my worst enemy to one of their shops… Read Full Review
Written on: 09/01/2010
i am disappointent with the way that your tamworth was treating us we only want a set of 8 by 6 of wedding photos and ended up with half of them blown up too much and with head cut offs, im not happy with the service and therefore complaining to the right people and i wont be going there again… Read Full Review
Written on: 29/12/2009
I recently went in to my local Max Spielmann store in Carcroft, which is situated within an Asda. On first glance you would imagine it to be an asda photo kiosk. I usually use Asda's printing facilities however the young chap within the store asked if i needed any help i was about to say no and leave but i saw the prices and saw the quality of service and the prints i will always remain loyal to Max from now on... i even purchased a loyalty card that gurantees 10% off for a whole… Read Full Review
Written on: 12/12/2009
Just got a canvas print from Birkenhead Max Spielman shop and was amazed at the quality and speed that they provided. I had been to Tesco but they could not promise it back in time for Xmas, Spielman use there own production apparently and are taking orders up to 16th December. The staff were very helpful, they explained that one photo I had would not be suitable as my little boys head was to close to the edge and would be wrapped around the frame. Makes a change for a store to tell you… Read Full Review
Written on: 01/08/2009
Poor value Poor quality Poor service all from Max Spielmann branch in Manchester. Never again, thought they went bust, sure they will soon with this level of service.Some of our wedding photos that were on a SD media card all got wiped by the machine and after 8 weeks with promise of fixing the issue they finally attempted fobbbed us off with a free print voucher!… Read Full Review
Written on: 15/04/2009
i took my wedding photos to max spielmans in halifax, was gutted when we got them back, 5 films in all. the majority, on all 5 rolls, has a blue tint to them!! absolutely terrible.....
… Read Full Review
Written on: 26/09/2008
I took a cd there with a picture that I needed printing to a poster. The first attempt resulted in black dots printed every square inch. They agreed to reprint it, but the second time it had a white line down the poster. They agreed to print it again... and I am still waiting for them to call me to say that it is done.
The print quality is awful, and the customer service is the same. The staff are nice enough, but I have been waiting for this poster to be fixed for about a month now. I am… Read Full Review
Written on: 10/09/2008 by Stewart Family (1 review written)
We took 20 video tapes to be made into DVD's into our local Max Speilman (rugby) in November 2007 which were supposed to be a Christmas/50th Birthday present for my Dad. We waited approx. 3 months and no response, after much chasing on our part they came to the conclusion that they were lost. Needless to say they are all absolutely irreplaceable and a huge part of our family history (spanning 16 years) has been lost forever.
Its now September 2008 and they are still missing, and we are still… Read Full Review
Written on: 27/07/2008
To much stock in shop no room to move if more than a couple of customers. Staff were very helpful… Read Full Review
Written on: 31/05/2008
I went to max spielman to buy disposable cameras for my wedding. i asked the shop assistants advice on which ones to get, she handed me a pack of own with coupons for processing, happy i left (having calculated £20 for the cameras - £35 for the processing with the coupons - not bad) i then looked at the coupons when i got home and to my horror they were out of date, so i went baack and was told not to worry, the coupons had simply been short dated, the cameras were fine and my discount would… Read Full Review
Written on: 26/02/2008
A week and a half ago I purchased a Pentax digital camera from my local Max Spielmann store. Before purchasing the product I inquired of their refund/exchange policy in which the accociate replied "Let me just ask someone else, I'm not sure". She came back to tell me that I had "28 days to return the product as long as you have all of the original packaging and the receipt". I proceeded with the transaction. Within a few camera shots around my home I became dissatisfied with the camera and… Read Full Review
Written on: 22/02/2008
Got some photographs back this morning. Some prints have lines down, but the general quality is poor. Under magnification, there is very coarse grain, which is not the fault of the film (Kodak) or the excellent Fuji camera, which has always given top class results before. I wonder if they're printed using some sort of computer printer instead of whatever optical process was formerly used. Cost for 36 exposure film was £6.79, which seems a bit stiff. We'll certainly never darken their door… Read Full Review
Written on: 03/01/2008 by michael carey (1 review written)
Seven shops in this area( Nottingham ) all with same telephone number. No answer after ringing five times. Staff informed a lady her film was not there, and might ( probably ) be in Arnold. Quicker response from the Kremlin if asking for asylum status. Come on M.S. Your customers deserve better or don't you care if we go to Boots instead?… Read Full Review
Written on: 27/11/2007 by franky89 (1 review written)
I went into my local Max Spielmann in Solihull to get some prints done for my mother.
I was on my lunch break, so I wanted to get them ASAP.
I walked into the shop and it seemed very busy (it was lunch time after all), There was a queue at the counter, but a staff member came up to me and asked if they could help me. I explained that I needed my film processed ASAP, and the staff member said that they could have the film done in 20 minutes. He even offered to put the prints onto a CD for me… Read Full Review
Written on: 20/10/2007 by rwalsom (1 review written)
Good value and helpful staff. Quick service. Would continue to use… Read Full Review
Written on: 18/10/2007 by joemasters (3 reviews written)
I received poor service and quality from Max Spielman… Read Full Review
Written on: 19/04/2007 by yorkie123 (1 review written)
A friendly shop. Top quality service. I highly recommend Max Spielman… Read Full Review
Written on: 08/07/2006 by bluelemon (1 review written)
I took a black & white film in to Max Spielman for developing and they stuck it in the wrong chemicals. Then they said "sorry, do you want a free film?" Absolutely appalling customer service. My film was the second part of a university project. It was taken in the Lake District and London. A cheap free 35mm film will never compensate for that. The lack of skill and care shown is disgusting, and I will never set foot in a Max Spielman store again… Read Full Review