Written on: 20/11/2010
I visited the new max spielmann branch in september 2010 whilst shopping in mansfield at the four season shopping centre. I was with my husband and our 4 year old grandson. We noticed the photo shoot available at £5.99 which was a fantastic price, so decided to give it a go with our grandson Liam as a surprise for his mum.
Apart from the store being incredibly busy, small and cluttered; and the young gentleman working there (name badge said the branch manager, Lee) trying (and succeeding) to... (read more)
Written on: 27/09/2010
I had heard and picked up a few leaflets from several max spielmann stores. my local being Doncaster. However i had the kids in Asda at Carcroft and decided to just go for it. in i went and was served by a lady who had plenty of time for me and my kids. she was tremendous with them and after five minutes had snapped plenty of pictures. sure there were a couple that werent great (lighting perhaps??) but the majority were fantastic. i went for a £14.99 package which inluded a lot of pictures... (read more)
Written on: 28/07/2010
whent into your shop in prescot merseyside to put some photos in your sales girl to busy talking to a friend we walked out got tescos around corner we went there w r davis mside (read more)
Written on: 12/07/2010
Appalling after sales service. I purchased 2 photo packages from the Clydebank branch for my 2 year grandsons birthday. One of the pictures taken by a member of staff left a mark on his mouth which I thought might have been a reflection from the flash. When I returned to the shop to ask if they could remove this by airbrushing I was told they did not have this facility. I was told that in their opinion it was saliva. I then asked if I could choose another picture. The Manageress of the... (read more)
Written on: 10/07/2010
Got some pictures taken off my little girl yesterday at the local Max Spielman branch in Birkenhead and was delighted at the service, price and results. I ended up buying a 30x20 poster of the shot and they printed it on some new high speed high quality printer while I waited, it only took 5 minutes and looks brilliant!
I will be back next week to Max for a frame for it as the whole family love the poster and it will take pride of place in our living room.
Written on: 16/04/2010
very friendly staff, high standards of customer care and great quality prints. Staff really tried hard to provide the service that was required with speed and efficiency. I am now a frequent customer to their premises in Kings Heath and Northfield, South Birmingham (read more)
Written on: 02/04/2010
Armature portrait service trying to copy mothercare, when I took my two little boys last week, staff did not know how to use a camera properly just auto setting giving poor depth of field followed by very hard sell to expensive package when only worth £5.99 Staff dismissive of my comments as chasing sales targets and instant prints not professional quality. (read more)
Written on: 01/04/2010
Poor Quality Prints. Cheap stock sold for more than its worth. Aggressive selling techniques, if i want something ill ask for it i don't need to be bombarded with questions & suggestions. 5 Year ago their 6x4 instant prints were 19p each now they're 38p each. Much cheaper alternatives available elsewhere. Their Digital Camera's weren't up to much poor brand names Pratika, Vivitar, GE, Rolliei
Wouldn't send my worst enemy to one of their shops. (read more)
Written on: 09/01/2010
i am disappointent with the way that your tamworth was treating us we only want a set of 8 by 6 of wedding photos and ended up with half of them blown up too much and with head cut offs, im not happy with the service and therefore complaining to the right people and i wont be going there again. (read more)
Written on: 29/12/2009
I recently went in to my local Max Spielmann store in Carcroft, which is situated within an Asda. On first glance you would imagine it to be an asda photo kiosk. I usually use Asda's printing facilities however the young chap within the store asked if i needed any help i was about to say no and leave but i saw the prices and saw the quality of service and the prints i will always remain loyal to Max from now on... i even purchased a loyalty card that gurantees 10% off for a whole... (read more)
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