Max Spielman Reviews

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  • Quality of service

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Max Spielman
Max Spielman

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☆☆☆☆☆

“I took 2 rolls of film to Max Spielmann, BIG...”

Written on: 17/06/2005 by congosam (1 review written)

I took 2 rolls of film to Max Spielmann, BIG MISTAKE!!!

Flicking through our holiday snaps a vertical black line started to appear at the edge, as we turned through each snap the line got thicker and more central. It ended up that on several prints we had the black line with the left half being one picture and the right half being a different picture! Obviously an automated system is used to output prints and they have no quality control.

When I returned to the shop, the assistant told me

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Pinkcocopops's Response to congosam's Review

Written on: 25/08/2005

Having used max spielmann several times, i ask myself why!!! When all i get is terrible service from staff that are 'too busy' to make sure the frame i am spending good money on fits the photograph, then lose two films of photographs containing all my graduation photos and holiday photos from my summer holiday in corfu, to returning only 5-15 developed prints from a 25 picture film... this is not a one off occurence, the staff are more than unhelpful and the quality of prints (if you are lucky enough to get them) is devastatingly bad.

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223521_Noggin2K1's Response to congosam's Review

Written on: 04/01/2006

The black lines are due to a film fault, where there is a faulty dx alignment on the negatives, therefore the scanner reads them incorrectly. I would also like to make a point that scratches on the film are down to dirt getting into the camera and consequently making a scratch down the whole of the negative. In every single 'scratch on negative' case I have dealt with, I can honestly say that everytime it's been traced back to the camera, I wish people would look at the apparatus and quality of film they use before pinning the blame on the company!

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Toytrain's Response to congosam's Review

Written on: 04/11/2005

In reply to 'congosams' review...
<br>
<br>I'm sorry to hear of your small mishap with Max Spielmann but 'black lines' on photos is no fault of the lab assistant, sometimes scanners cannot read the start/end of frames, especially if the photos are dark. These prints can simply be re-aligned later.
<br>
<br>The mirror-images are due to human error but in the end does not result in any drastic problem, prints like this should just be taken back to the lab and the assistant informed.

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☆☆☆☆☆

“Every time I have had photos done by Max Spielman the...”

Written on: 25/03/2005 by stephen 857 (1 review written)

Every time I have had photos done by Max Spielman the colours have a blue tint and are not correct, consequently I would not take my photographs to be developed there but unfortunately my daughter did and they turned out really bad, with a couple of them marked. You're better off going to Tesco or Supersnaps don't use Max Spielman… Read Full Review

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Toytrain's Response to stephen 857's Review

Written on: 04/11/2005

If you are unhappy with your prints then i'm sure the assistants would help you out rather than you running to your computer to write bad reviews about them, this seems somewhat childish to say the least.
<br>
<br>One more thing, why do you think Tesco or Supasnaps would do a better job when they all use the same lab?...which is undoubtably owned my Max Spielmann.
<br>
<br>In future maybe a few quiet words between customer and shop keeper wouldn't go amiss.

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★★☆☆☆

“I have been to a couple of Max Spielman shops and on a...”

Written on: 30/11/2004 by Flow (8 reviews written)

I have been to a couple of Max Spielman shops and on a vast majority of my visits I did not find the staff friendly or welcoming. I am not very happy with the quality of the prints although this may depend on many other factors. I expect their quality control is also not effective as I had a damaged print. I had to go through the hassle of taking back to the shop and going back to collet this one picture. They never even gave me any compensation for this. If anyone knows a better place, please… Read Full Review

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Mclau46's Response to Flow's Review

Written on: 02/08/2005

Max Speilman lost my photos. Staff unfriendly and don't care. I have used them for ten years but unfortunately are only as good as their last job and will now go somewhere else. I accept that mistakes will happen but it's the way it's been handled, I am unhappy.

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