Max Spielman Reviews

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★★☆☆☆
2.4 / 5
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  • Quality of service

  • Layout of shop

  • Value For Money

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Max Spielman
Max Spielman

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★★★★☆

“review of dewsbury shop ”

Written on: 01/11/2013

I have visited the dewsbury shop on many occasions to have prints , portraits and passport photos done , my honest oppinion is the staff do a good job ,they are polite& helpful even when they are busy and often seen them running round trying to assist many customers while working on their own ,they are human after all and have good days and bad days !!!… Read Full Review

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★☆☆☆☆

“dewsbury max spielmann grumpy staff”

Written on: 22/10/2013

we went to have our passport phoetos taken. the staff there (female assistant in her 30's) was grumpy and not helpful. she did not welcome or greet us. we basically went over to her and we weren't sure if she worked there as she gave no indcation of being staff. as we went over to her she just looked at us blankly, instead of the usual gretting 'hi how can i help etc. she took our photo's and showed us quickly, she did not ask if they were ok and we felt bad asking for another better shot, but… Read Full Review

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★☆☆☆☆

“Check prices”

Written on: 18/08/2013

A word of advice, check the price before you order. I went to Wrexham shop for 2 standard 6 by 4 prints and was charged £3 and no receipt. The same service in Asda was 50p… Read Full Review

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★★★★★

“faversham shop”

Written on: 29/07/2013 by astonman (1 review written)

went into the faversham shop for the first time, wanted prints done from my camera, found the staff to be lovely helpful ladies, all my photos came out , no problems and a reasonable price, what more could i want, many thanks to the ladies and i will be back for some enlargements and the restoration process they told me about, well done… Read Full Review

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★☆☆☆☆

“Ignorant and unhelpful staff at Beverley”

Written on: 19/07/2013

I went into the Beverley shop with a memory stick of photographs. When I loaded the pictures I could see the images I needed on the screen but could not see the file name. When I eventually got the attention of the man in the shop he told me he couldn't help as it was only basic software on the computers they used. PLEASE BRING BACK JESSOPS and their helpful staff. I am led to think he thought I wasn't worth helping. Little did he know I had a large list of prints and presents to order… Read Full Review

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★☆☆☆☆

“Scratched negatives”

Written on: 17/06/2013

My wife recently took two disposable cameras into the Felixstowe branch of Max Spielmann for processing. Both of them came back with badly scratched negatives. Now, if they were from the same camera it is possible the camera had dirt in it and was at fault, but these were from 2 different cameras so the fault lies with the processing ( I used to run a pro lab.......) We took them back in to complain but were told to come back when the manager was there.......which we did. We were offered a… Read Full Review

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★★★★★

“A Happy Beverley Customer”

Written on: 11/06/2013

I am a regular customer at the Beverley shop and I cannot fault the service I have always received. The Staff are most helpful and are always ready to give advice and improve the quality of the prints I have chosen.It is reassuring to know that there are people who understand that we 'oldies' are not all technological wizards !!… Read Full Review

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★★☆☆☆

“Poor Quality and lack of care”

Written on: 07/06/2013

Had a 35mm film developed with prints and CD. The prints had not been allowed to dry properly so some were stuck together and the files on the cd were very low resolution… Read Full Review

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★★★★★

“Very Happy Customer”

Written on: 26/05/2013

The girls in the shop in Droylesdon Manchester Mel and Sarha were extremely helpful. I couldn't have printed my photos without them. They took time to explain to me what they were doing and were very professional. I'd like to propose them as employees of the month… Read Full Review

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★★☆☆☆

“PASSPORT PHOTOS REJECTED”

Written on: 17/05/2013 by Mand4325 (1 review written)

I had my passport photos took at the Merry Hill store a few weeks ago. The store has moved from a shop to a rather inadequate kiosk inside Eat Central. The girl who took the photos, though pleasant, was extremely rushed as they were very busy. I've just taken my passport form and photos to the Post Office to use their check and send service. My photos were rejected immediately - apparently my fringe covered one of my eyebrows and there was a shadow over the photograph. The Post office cashier… Read Full Review

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★☆☆☆☆

“max spielmann derby shop”

Written on: 10/05/2013

I wanted 3 copies of wedding video vhs to dvd it took 2 weeks they only sent 2 back so had to take 1 copy home other copy had to be sent back so they could do a 3rd more waiting not impressed … Read Full Review

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★★★★★

“welcoming, friendly,helpful”

Written on: 09/05/2013

We use the Beverley outlet quite often to update great grandma with photos. We can never remember the sequence to go through to print our requirements and always find that the staff are there willing to help without making us feel like dinosaurs, for not knowing the technology. They are a real pleasure to deal with and always on the ball. The only problem we have come across is that the shop fills up very quickly so we sometimes don't bother to wait we just go back another day, this is not a… Read Full Review

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★☆☆☆☆

“Can't get to the frames.”

Written on: 11/04/2013

I went to purchase a bulk amount of frames, and print off pictures accordingly, but one member of staff working on her own I decided to go back when there was two. No joy as there is always one now. they've also decided to treat the frames like cigarettes, and put them behind the counter and cut the choice down by half. Trouble is the counter is that busy you can't see the frames, so I just walked out with my £300 budget… Read Full Review

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★☆☆☆☆

“Rejected Passport photo ”

Written on: 18/03/2013

I had photos taken of my child for her new passport, I questioned them at the time as her hair slightly covered her face and she had a slight smile. The assistant assured me that she has vast experience and they would be fine. Needless to say the post office said they were not up to standard. I returned to the Merry Hill branch to have them retaken - which they agreed to do. The lady who redid them was rude and impatient, we are not happy with the photos but she made out like she was doing us a… Read Full Review

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★★★★★

“No problems with online service”

Written on: 21/02/2013 by angela raphael (2 reviews written)

It's interesting trying to figure out which are fake reviews - both complimentary and uncomplimentary - some people earn a living from writing them you know!!! Anyway here is my review, quite genuine - i gave max Spielmann's online service a go because they will not crop your photos unless you want them to - this means you get photos which are enlargements with white borders but you can cut these off(I mean I have a fancy Fellowes cutter). I am a keen amateur photographer - I actually have GCSE… Read Full Review

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Silversurferonipad's Response to angela raphael's Review

Written on: 20/04/2013

I agree, i find the Max Spielman site one of the most easy to use and the uploading of images is much faster than photo box who I used to use. Delivery is also fast so I give them 10/10 and I don't often give anyone that score!

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★★★★★

“Fab Photo Shoots in Ilkeston”

Written on: 08/12/2012 by RubysMummy (1 review written)

Recently used the Ilkeston branch to have some xmas pics done of my baby and toddler for Xmas cards and gifts to family. Very impressed with how helpful the staff were and how accommodating they were to my wishes and ideas. Beautiful pics and lovely prints. In a photo shoot you will usually get a few really really special pics that you won't be able to stop looking at. So impressed that I went back yesterday for another shoot with a friend and her toddler as a treat for xmas. They didn't… Read Full Review

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Rubysmummy's Response to RubysMummy's Review

Written on: 08/12/2012

That should read pushchairs not push hairs, lol. Predicted text strikes again!

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★★★★★

“excellent customer service”

Written on: 05/12/2012 by hassen (1 review written)

Have been into the newcastle upon tyne store at greys monument today. The service which i recieved from an assistant called Liz was second to none. Nothing was to much trouble and she was extremley busy, she help every customer that was in store and apologised to every customer for their wait. It was very nice to come across such a helpful and knowledgeable assistant. Well done Liz and thankyou very much. michelle lourimi… Read Full Review

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★☆☆☆☆

“Awful developing”

Written on: 03/12/2012 by edainimperial (1 review written)

Took a roll of 35mm film to Max Spielman in Bridlington recently. They lost my film. Then found it. Took another 2 weeks to deliver back to their shop in Bridlington. Paid nine pounds for standard prints and cd. Prints were sketchily developed, marked in places, and my negatives were not present. On top of that the cd jpegs are of very small, unusable size, between 300 and 450 kilobytes instead of the 4-6 megabytes I was expecting. Must take extreme practise to get it THIS wrong I would… Read Full Review

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★☆☆☆☆

“Film developing - horrible”

Written on: 06/10/2012 by CVA1970 (1 review written)

We had a fairly expensive trip to Iceland, and were impatient to get the photographs back as soon as possible. Got to their branch in Leeds centre, 10 films in total, mostly 24x36 and one roll film, asking for developing, prints and scans on CD. The negatives came back badly scratched, covered in fingerprints, splatters of something like oil or paper glue. Worse still, they managed to develop Kodak Ektar in such a way that the support is very dark and all colours are ruined. They could not scan… Read Full Review

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★★☆☆☆

“Rubbish quality”

Written on: 12/06/2012 by melloj (1 review written)

Took a picture of my dog with a Cannon 7D, a professional camera, took it to Max spielman for print. The picture came out dreadful, the colour was wrong and the picture was blurred. Glad it only cost 69p but wasn't offered any options… Read Full Review

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