Destinology Reviews - www.destinology.co.uk

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★★★★★
4.6 / 5
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★★★★★

“Easy peasy, lemon squeezy”

Written on: 17/03/2014 by Sarah1968smith (1 review written)

I have booked a few times with Destinology, and each time has been an absolute pleasure, instant responses and quick quotes for fabulous locations and always advised of good deals to take advantage of. He has been so good to deal with, taking all of the stress out of booking a holiday, he will even book our seats when seat allocation on the airline becomes available - a nice touch. The private transfers from the airport to the resort/hotel are always straightforward, friendly and immaculate… Read Full Review

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★★★★★

“Excellent Customer Service”

Written on: 09/03/2014 by mrsamwhite (1 review written)

We just booked an amazing holiday to The Ramanos, A Luxury Collection Hotel in Costa Navarino with an advisor. She was so professional, easy to talk to and just brilliant! I would have absolutely no hesitation booking with Destinology again as the job just gone done. Far easier than other travel companies. All our requirements were met with such ease, it is a pleasure to know that there are people out there like you! Thankyou!!!!!… Read Full Review

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★★★★★

“Great Service & Knowledge”

Written on: 05/03/2014 by Grahammm (1 review written)

Cannot fault the service i received from Tracey at Destinology. She guided be through hotels and destinations helping me to book my Honeymoon. I would happily recommend Destinology to anyone wanting good prices and exellent service. … Read Full Review

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★★★★★

“A breath of fresh air”

Written on: 28/02/2014

I have to admit I stumbled across Destinology. What a lucky stumble! I have tended to use the famous names like e-bookers and Expedia, fearing a lesser-known name might go bust. But after encountering rather more than the usual problems with Expedia, reassured by Destinology's award-winning performance, I went on line and heartened, I gave them a ring. I spoke to their Peter Sallis, who I cannot recommend highly enough. It is becoming increasingly rare to speak to someone at a booking… Read Full Review

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★★★★★

“Excellent service from your advisor”

Written on: 25/02/2014 by mckaynorfolk (1 review written)

Have recently booked a holiday to Dubai in November with Destinology. The advisor, Jonathan Hickson, gave 100% of his knowledge, time and has excellent Customer Service skills. Can only say that , having used other travel companies before, from my first contact to booking our holiday, the service has been fantastic. Will certainly be using your company again. Many thanks, Jonathan… Read Full Review

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★★★★★

“yet again an amazing service from enquiry to booking”

Written on: 24/02/2014

I would like to say that this is our second booking with Destinology with the same agent she has been undoubtedly the most understanding and helpful agent we have ever dealt with, and there has been a few over the past years. I would say they actually care about choosing the 'perfect' holiday for you. From start to finish and even after our last holiday she wanted to know that everything went perfectly to plan and did we enjoy our holiday. We had a list of 'wants and don't wants' for this… Read Full Review

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★★★★★

“First Class Service !! ”

Written on: 19/02/2014

Just booked our holiday to Canada, the service I received was 100% from start to finish. The member staff was helpful, polite and nothing was too much trouble for her. I booked it late evening and the next day after checking my emails the time of the outbound flight was incorrect after a phone call all was corrected without any problem. If the rest of our experience with Destinology is the same as the booking progress we should Have a wonderful Time. Will defiantly be booking again!… Read Full Review

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★★★★★

“Dubai holiday”

Written on: 15/02/2014

I booked with Destinology for the first time this year to take my family to Dubai. Have to say the advisor was brilliant and helped with every aspect of arranging this holiday. Since then I have spoken to him again and arranged a second holiday. Whilst I have not been on these holidays yet the help that was given by him could not have been bettered. Thank you… Read Full Review

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★★★★★

“Fantastic service from desinology staff were brill...”

Written on: 15/02/2014

Fantastic service from desinology staff were brill talked me through the holiday & helped me in everyway for my requirements would recommend them to anyone and there after service is very good… Read Full Review

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★★★★★

“Honeymoon”

Written on: 14/02/2014

Thank you so much to to the agent who was excellent throughout! I will be contacting you again to book again in the future hopefully. Keep up the good work. Umran… Read Full Review

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★★★★★

“Fantastic Customer Service from Phillip Munro”

Written on: 11/02/2014 by Jennyronnie (1 review written)

Blown away by the customer care when recently booking my honeymoon through Destinology. Having never booked through this company I had my reservations however, they were dedicated in finding the best accommodation and flights they could with the budget I provided. Not only did they suggest new hotels i'd never heard of, they work around the clock to ensure we were happy with the room and flights we had. Whilst also notifying us when we needed to make our final decision to avoid loosing the… Read Full Review

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★★★★★

“Quick and Dedicated Customer Service!”

Written on: 09/02/2014 by Gilldxb (1 review written)

I have just booked my first trip with Destinology to the Maldives and have to say the service I received was second to none. My initial enquiry was dealt with extremely quickly and any questions/amendments I requested were also responded to immediately. I had my heart set on a particular resort, and at first it seemed we would not be able to go there, but Destinology put in extra effort and managed to arrange it for me! Would definately book with them again… Read Full Review

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★★★★★

“Reliable Service and Great Prices”

Written on: 06/02/2014 by SharonHarris (1 review written)

We've been using Destinology for all our long haul holidays for the past 10 years. We mainly go to Maldives and Carribean. We always use the same contact, Tracey French. When we're stuck for inspiration of where to go next, she always has great suggestions and speaks from personal experience as she's travelled and stayed in many resorts. We just give Tracey the dates we would like to go - she knows our taste and levels of service we're used to and expect from future holidays and she's… Read Full Review

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★★★★★

“Helpful, friendly, competitive!!!”

Written on: 05/02/2014

I don't usually give reviews but am so happy with the service from Destinology and a particular team member - really friendly and couldn't do enough to make sure that the booking is exactly what we were looking for & more. Just hope the holiday lives up to the hype!!!! Would be more than happy to recommend Destinology and also use their services again for future holidays… Read Full Review

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★★★★★

“Excellent customer service from Emma Phipps at Destinology”

Written on: 03/02/2014 by Paulinemay1961 (1 review written)

I have just booked a holiday with Destinology to New York for myself and 7 friends. I feel I have got to let you all know that I have never had such good customer service a member of staff anywhere else. If you want to speak to someone who is knowledgeable and fills you with confidence please ask for Emma Phipps. Emma is so polite and informative I never felt any pressure to book just felt respected and valued as a potential customer. I will definitely be booking another holiday in the near… Read Full Review

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★★★★★

“Stress free booking”

Written on: 01/02/2014

Great service and immensely helpful advisor to book honeymoon in Mauritius. Quick response and seemingly available to answer my many questions at any time of day. No hesitation in recommending to colleagues and friends. Really appreciate all that they did for me, particularly as I was having difficulty with the flights… Read Full Review

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★★★★★

“Wonderful Service!”

Written on: 25/01/2014

The price of our holiday was very competitive, but the reason for my writing this brief review is the outstanding service provided by an advisor of Destinology. Steph gave me informed advice on which resort (and accommodation) to go for, as well as help regarding the various flight options. Nothing was too much bother; she even booked our preferred seats on the flights, and submitted our APIS information for us. Her warm, friendly, professional service has been by far the best I've… Read Full Review

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★★★★★

“Top notch service, competitively priced”

Written on: 23/01/2014

Not only were they >£200 cheaper than all my other quotes, for the same holiday, but they threw in free transfers too. I am disappointed that I am not allowed to mention by name the gentleman who organised our booking, because he went beyond the call of duty, answering emails late at night and on his day off, to ensure an error made by the charter flight company was sorted rapidly, for my peace of mind and to ensure the holiday went smoothly. Thank you very much… Read Full Review

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★★★★★

“Holiday booking to Mauritius”

Written on: 22/01/2014 by msrleigh (1 review written)

I wanted to book a family holiday to Mauritius on specific dates an to a specific hotel. This was because We were all meeting up with family travelling from South Africa. I decided to search the net looking for providers that use the Beachcomber group hotels. Destinology was one I e mailed. The difference was within 5 minutes of me sending the e mail Bruce Desmond phoned me and said he has sent a quote via e mail which arrived during the conversation. I was very impressed both with the service… Read Full Review

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★★★★★

“Very helpful staff.”

Written on: 22/01/2014

Booked our family holiday to Dubai, got a great price and the advisor was very patient and helpful. Recommended her to two of my friends one of which has now booked her family holiday with Destinology. Great service so far, thank you… Read Full Review

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