Destinology Reviews - www.destinology.co.uk

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★★★★★
4.7 / 5
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★★★★★

“Such an easy holiday to book”

Written on: 23/01/2015 by Dobsonsj435 (1 review written)

I had apprehensions about using Destinology since I tend to stay on the safe side and only book through Virgin or British Airways however after booking my multi centre holiday through Destinology I would only book through them again. Evan was patient and professional and helped me source a great holiday in keeping with my 5 star requests on a budget to New York and Mexico. I changed my mind about hotels about a million times before I booked but he always had ideas about the best hotels and… Read Full Review

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★★★★★

“Excellent Customer Service”

Written on: 22/01/2015 by N.Bud (1 review written)

Fantastic Customer Service, The gentleman that helped me went above and beyond to ensure confirmation of our hotels and flights at the best price. All questions were answered promptly with a great deal of information. The hotels that were offered and flights were brilliant and well within budget. Any changes ( even at the last minute) were sorted very quickly … Read Full Review

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N.bud's Response to N.Bud's Review

Written on: 22/01/2015

I would like to Thank the agent for all of his help. The service he provided was excellent and he provided a great of information for our trip to Singapore and Bali. I will definately be booking more holidays with Destinology.

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★★★★★

“outstanding customer service !”

Written on: 11/01/2015 by patsyedwards (1 review written)

I have just booked my third trip with Destinology and would like to thank Bruce Desmond for his outstanding customer service.What a delightful ,helpful and courteous young man.Each time I speak to Bruce he is so friendly and cannot do enough to help with any information needed.His knowledge is extensive and if he doesn't know the answer he will find out very quickly from one of his colleagues who does.I will be booking more holidays this year with Destinology as a result of the excellent… Read Full Review

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★☆☆☆☆

“The worst experience ever”

Written on: 06/01/2015 by mkounenaki (1 review written)

We booked with Destinology (only hotel) a trip to Orlando for Christmas to celebrate also the 3rd birthday of my daughter. We were travelling from Switzerland and we managed to arrive in Orlando only midnight December 22nd. We headed to the address that the voucher from Destinology was mentioning. We arrived there around 1am December 23rd. When we went to the front desk to check-in, we were informed that there was no reservation with our name and that they are not working with Destinology. We… Read Full Review

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★★★★★

“Always a pleasure to do business with”

Written on: 04/01/2015 by BrianSuffolk (1 review written)

My second booking with Peter Sallis, who really provides very high standards of customer care and a highly personalised service. Destinology seem to have it right - great prices, great holiday options you can price up yourself online, good advice if needed, then great personal service to get it booked in one phone call. Would highly recommend. Brian, Suffolk… Read Full Review

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★★★★★

“Outstanding.”

Written on: 02/01/2015 by Burrsabroad (1 review written)

I've just booked a tricky holiday with different people arriving from different places and different times at 3 days notice. Bruce was calm, efficient and patient with my constantly changing requirements. Scott Dunn made great promises but never called back, travel bag "lost" my call twice and failed to come up with anything suitable. Destinology far outstrips the competition in terms of service. Thank you… Read Full Review

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★★★★★

“Great service - again.”

Written on: 28/12/2014 by Johnbiyshaw (1 review written)

The personal touch is all important to me - which is why I come back. Highly recommend for both service and Value… Read Full Review

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★★★★★

“Competitive, Helpfull & Knowledgable”

Written on: 11/12/2014 by Sammyspud (1 review written)

I have booked with Destinology in the past and have always had excellent service. Very competitive, very friendly and helpfull, my last booking went without a hitch and I would certainly recommend to all my friends. I will be booking my next holiday with Destinology next year. … Read Full Review

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★★★★★

“Very Impressive!”

Written on: 10/12/2014 by Sofia238 (1 review written)

A very professional experience throughout! The travel consultant was very friendly and helpful, she matched other prices I'd been offered, and arranged a lower deposit. This will be the 4th time we've been to Dubai, but the first time that we've used Destinology and I would have no hesitation in recommending them to friends and family. The service following the booking has been pretty impressive too with all the documentation coming through very speedily and the consultant only an email… Read Full Review

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★★★★★

“Forgotten how good an agent can be!”

Written on: 27/11/2014 by Lippy57 (1 review written)

This is the second time we have used destinology and the service has been excellent both times. Having generally booked family holidays on line you tend to forget what a difference a good agent can make to your life! Hotel flights and transfers sourced at a price equivalent to the best I had seen and all done by the ever efficient and friendly man. Definitely recommended… Read Full Review

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★★★★★

“Impressed”

Written on: 22/11/2014 by GSJake (2 reviews written)

First time with Destinology, recently booked holiday to Dubai with travel consultant, Kym, who was extremely helpful in reserving our seats on both outward and inward flights, something which other companies in the past have been unable to accommodate! Advice offered regarding hotel and location, very impressed with service, so far so good......thank you. … Read Full Review

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★★★★★

“Superb service yet again.”

Written on: 11/11/2014 by LuigiLou (1 review written)

Once again Janette Tankard from Destinology has tirelessly worked with me to find the perfect vacation. Not an easy job as I am so picky but Janette always comes back with the right thing. Thank you Janette - your time and effort is always appreciated… Read Full Review

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★★★★★

“Booked again through them - as always, tremendous...”

Written on: 07/11/2014 by Piperbg392 (1 review written)

Booked again through them - as always, tremendous service and a good experience… Read Full Review

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★★★★★

“Fantastic Holidays”

Written on: 06/11/2014 by Morrison445 (1 review written)

I have booked many holidays through Destinology. The class of service I have recevied compared to highstreet travel agents is a cut above the rest. The agents pay attention to detail, happy to make suggestions on flights/hotels etc... they even suggest travelling on different dates to save money! All the holidays I have booked through Destinology have been out of this world… Read Full Review

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★★★★★

“Booking”

Written on: 04/11/2014 by Shelton335 (1 review written)

Booked with Asher Jackson to go to Port Soller Jumeirah Hotel - nothing was too much trouble. E mails and queries always dealt with promptly and efficiently! … Read Full Review

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★★★★★

“Excellent service”

Written on: 04/11/2014 by myThornton76 (1 review written)

Excellent service and enjoyable experience. Very knowledgeable assistant… Read Full Review

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★★★★★

“Booking was straightforward”

Written on: 02/11/2014 by p_fox (1 review written)

Very happy with the booking service. We travelled with Destinology last year and there were some communication breakdowns, so that I would have given 3 stars then. However, this year, as returning customers, the staff member we dealt with was extremely helpful, even sending emails with possible itineraries to us when they were meant to be on annual leave. We asked for quite a few quotes, as we weren't quite sure about dates, how long we wanted to stay, and flight class, but nothing was too much… Read Full Review

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★★★★★

“Highly recommended”

Written on: 31/10/2014 by SteveO'Neal102 (1 review written)

Very helpful service, responsive and a great price… Read Full Review

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★★★★★

“Booking with Ease”

Written on: 28/10/2014 by HelenK-Ozzie (1 review written)

Booking a holiday with Destinology was a pleasure. She made the whole experience easy, straight forward and both this year and last year attended to our every need. Don't think or look around Destinology found us exactly why we wanted at a price we wanted and as I said they went the extra mile to sort out all our travel needs. She kept in touch throughout and checked back after last years holiday to see if everything went to our wishes. Thank you Destinology… Read Full Review

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★★★★★

“Extremely effficient & helpful service!”

Written on: 22/10/2014 by PayalBirch (1 review written)

We were very keen to book the Casa del Mar hotel (luxury boutique) in Langkawi for our upcoming holiday. The process was simple, we filled in an enquiry form rather late on a Friday night, we received a prompt e-mail response explaining that the hotel was in high demand and would need to be contacted to confirm reservation. We then got a call the very next (Saturday!) morning explaining which rooms were available, (very friendly, courteous staff) We booked and paid with our American express… Read Full Review

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