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Written on: 19/06/2011 by Jacksrb (1 review written)
I booked a holiday of a life time and Andrew made it exactly that , we had a really complicated holiday and he made it easy and it went without a hitch. He recommended a hotel for part of the holiday and it was exactly what I wanted . Great service !!… Read Full Review
Written on: 17/06/2011
I received excellent service from one of there consultants Emma Munro, regarding the booking of my belated honeymoon to Thailand, she was most helpful in every way re flights, accommodation selection etc. Because of the great service I received from Emma, I will definitely be using destinology for any trips in the future and shall continue to recommend others whom are looking for a first class service in booking a honeymoon or vacation. Destinolgy are true to there word "Specialists In Luxury… Read Full Review
Written on: 15/06/2011
In one word – OUTSTANDING!!!! I used destinology for the first time and let Debbie guide me on where and what I should do..all I told her was the number of days and a budget and she came back with what I feel was a perfect holiday to a resort in West Tenerife (Abama Ritz Carlton). It was also our anniversary and she made it a very special week with lots of lovely touches which I know I would not have got from other agents I have used in the past. Thank you Debbie and thank you Destinilogy… Read Full Review
Written on: 10/06/2011 by nadiafstr (1 review written)
I received exceptional customer service from Nilma and Sarah Fitzpatrick. Nilma was my first point of call after l became aware of a foolish error l had made during my haste to re-book a holiday to Dubai. Dreamticket recently went into administration and as a result, l needed to re-book my holiday which would be departing in a few weeks. In a panic and rush to book the holiday, l booked on your Internet site for the same holiday but did not check the details carefully enough and to my… Read Full Review
Written on: 06/06/2011 by Dave_C (1 review written)
so for three years on the trot, Destinology have given me great, and I mean GREAT service. I research my holidays extensively and no matter who I have tried, its Destinology that I seem to rely upon and go to... This year I made the grave error of trying another high-profile company (beginning with the letter 'D') and very quickly went back to my preference. The operators call me when they say they'll call, email me when they say they'll mail and in response to my numerous questions… Read Full Review
Written on: 02/06/2011 by Lynds130686 (1 review written)
Called Destinology just befor April bank holiday weekend 2011 and spoke to "the only man on shift" (his words) asked for a quotation for a wedding in Thailand. Was told that it would take up to a week for contacts in Thailand to respond due to Thai new year. Called back a week and a half laterafter having not heard a thing only to be told they had no record of original call. After much waiting on the phone was told that they had tracked down original man I spoken to and he still hadn't heard… Read Full Review
Written on: 24/05/2011 by erikamx81 (1 review written)
My husband and I booked our honeymoon with destinology.com.uk and everything was PERFECT!
We are from Mexico, but we didn't have any problem to book with them, so even if you are not from UK I recommend this agency.
We went to the Maldives, Dubai, and London. Andy Carroll always checked the best options for us, he arranged the best flights, the best hotels (at a better rate than their own webpages), and he was always very patient/friendly and provided several options for us to choose. I… Read Full Review
Written on: 17/05/2011 by Malcolm Milner (1 review written)
Having booked three holidays so far to Dubai, the advice,information and service by Andy Morris of Destinology is first class which enhanced a first class holiday. Long may it continue.I would recommend Destinology to anyone from my personal experiences.Every holiday booked has been hassle free and all went very smoothly… Read Full Review
Written on: 06/05/2011 by joannerhodes (1 review written)
I just would like to give Lee Morris a big pat on the back.Unfortunately he could not help me with this particular booking.However I will definatley book through them in the future.I found Lee to be very personable and knowledgable.Not to mention the patience and prompt return phone calls from him.Many Thanks… Read Full Review
Written on: 28/04/2011 by Karen Leitham (1 review written)
I would absolutely recommend Destinology as a tour operator to anyone - specifically JANETTE TANKARD! She is a wonderful lady, who will plan, book and highlight any special requests that you have. We have just returned from Cuba, and it was truly a dream holiday - all down to Janette's tireless work and superb planning! The private taxi transfers were a wonderful addition. Janette will ensure that you have the most wonderful holiday - she takes everything to the "nth" degree to make it so! I… Read Full Review
Written on: 20/04/2011
i found the destinology representatlive amy williams, to be very helpful and thorough, i was rather vague with my criteria for my holiday and she came up with lots of options, and was quick to match the price of other holiday opperators!
i was booking a holiday to the maldives for my honeymoon… Read Full Review
Written on: 18/04/2011
We have been clients of destinology since 2008 & during that time we felt our contact was excellent.
Pricing over the last 2 years has got less competitive but they have always matched any better price we had been given.
Our first issue with handling a problem took place last year due to (we) picking a hotel that was new with lost of teething issues & not what we were looking for - so on day one we (we were happy to pay for additional cost) requested a hotel change (7 day holiday) it took… Read Full Review
Written on: 17/04/2011 by harveyd69 (2 reviews written)
Was contacted by Dave Massey from my original enquiry regarding a stay in Mauritius. Dave was excellent with his knowledge and recommendations throughout. Made the entire booking process a pain-free pleasure. Although not the cheapest, you get what you pay for as they say and the overall experience dealing with Destinology was outstanding. The customer service provided impecable and I will save myself the time of searching around again by going straight away to Destinology. I cannot… Read Full Review
Written on: 08/04/2011 by samdove (1 review written)
Myself and my partner were looking to book our honeymoon to the maldives, this seemed like a huge task as there are soo many islands to choose from and i had no idea where to go to! after a very long time of looking at what the islands had to offer i finally managed to get a short list. However the islands were coming up so expensive and i started to have a lot of bother with travel agents not coming back to me and just simply not sounding very interested at all.
I then spoke to a lady called… Read Full Review
Written on: 22/03/2011
We booked our first holiday with Destinology in 2009 and went to the Maldives in December 2009. We had such an amazing time and everything about the holiday was perfect, the hotel, the staff, the location, the transfers etc and therefore we decided to book another holiday with Destinology.
We wanted to go to Thailand but where not sure where to go. We dealt with a very helpful and friendly agent called Andy Carroll , who recommended the Rasananda hotel in Koh Phangan. We followed his advice… Read Full Review
Written on: 07/03/2011 by nailadaud (1 review written)
I have been dealing with Peter Sallis since January and he has helped me look for my holiday, he has been very patient and always kept in touch. The service he has provided was exceptional and I would recommend everyone to book with him.
also the price was very good for the 5 star holiday deal, and was unmatchable by other holiday agents.
… Read Full Review
Written on: 02/03/2011
Having used many travel companies before I cannot recommend Destinology enough. I have been dealing with Paul Johnston who has been fantastic from start to finish, he seems genuinely concerned about providing the best holiday possible.
We have changed the destination a few times and Paul has come back with a solution each time.
I would have thought that I would pay for this type of service in the holiday price but they have been considerable cheaper than some of the other leading… Read Full Review
Written on: 17/02/2011
I recently returned from my first trip with Destinology organised by Dave Massey and had a incredible time in Dubai. Dave advised me on various hotels and recommended Le Royal Meridian and the hotel was perfect, he also suggested I see the Burj fountatin on Daves recommendation and was really impressed. The transfers ran smoothly and I was plesently suprised to find a welcome home card when I arrived home which was a excellent touch, I will be recommending Destinology to all my friends and… Read Full Review
Written on: 12/02/2011
For me personal service, expertise and a caring attitude are all important, I always book with Christine Power and have done for many years. I have recently finalised a trip to Las Vegas and as always the one to one service was seond to none. Thanks again!
… Read Full Review
Written on: 11/02/2011 by loufrosty (1 review written)
Lee Morris was really helpful when we booked with Destinology (I've never used the company before and normally book through Kuoni) and I was impressed with how quickly we received the confirmation and invoice.
BA cancelled our return flight, however Lee was quick to contact us and the next day the issue was resolved, having ensured that we were not left out of pocket because of BA.
Having travelled extensively with my work (and on many long haul holidays) I must say this was the easiest… Read Full Review
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