Destinology Reviews - www.destinology.co.uk

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★★★★★
4.7 / 5
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★★★★★

“We have just returned from what was an extended stay...”

Written on: 16/05/2010

We have just returned from what was an extended stay in Mauritius thanks to the volcano.
We booked last year and I cannot fault the service given to us by Peter Stallis.He gave us a much cheaper quote than other companies we had approached (by15% which was a significant saving). In contrast to a previous reviewer,no money was taken from our account until he had written confirmation from the hotel about our booking and then he phoned me to say he was going to take the payment.
When I contacted… Read Full Review

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★☆☆☆☆

“Just got back from on the volcano flight from Dubai -...”

Written on: 23/04/2010

Just got back from on the volcano flight from Dubai - and it was not a great experience. Destinology did not offer any help and I had to spend an extra £1500 to cover my expenses.

Never again!… Read Full Review

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Davidcarr404's Comment

Written on: 09/09/2010

I found this review not helpful because...your blaming destinology for the volcano.. really? get serious!

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★★★★★

“Was trying to arrange a trip to New York & Washington...”

Written on: 05/04/2010 by Seamus Mc Clean (1 review written)

Was trying to arrange a trip to New York & Washington myself and came across Destinologu by chance. I could not have been happier with the service provided by Emma Phipps who was extremely helpful and at all times charming and had a very friendly manner. The travel arrangements and accommodation were excellent and Emma was able to assist me with a minor problem in Washington when a flight was cancelled. I gave already recommended Destinology to friends and will use their services again… Read Full Review

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★★★★★

“I have booked my all my holidays through a lady called...”

Written on: 12/03/2010

I have booked my all my holidays through a lady called Louise Taylor who is very helpful and also gets me the best deals.
I always fly with Emirates and they get me a better deal than if i where to book direct with Emirates.i book at least 3 holidays a year with Destinology.
I have been using the compnay for 8 years and have also recomended them to Louise every time
Keep up the good work
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★☆☆☆☆

“AVOID THIS AGENCY! Booked a hotel through this agency....”

Written on: 24/02/2010

AVOID THIS AGENCY! Booked a hotel through this agency. what a nightmare.

They lied about the room availability at the time of booking. Withdrew full amount of payment from my a/c straight away but no receipt or booking reference number given to me till i chased them. They then called me next day to say the room I booked is not available! I called the hotel directly and they had no knowledge of my booking. I tried to cancel the booking with the agent and they had a nerve to say i will not get… Read Full Review

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★☆☆☆☆

“Booked a holiday in Koh Samui with Destinology, after...”

Written on: 06/01/2010

Booked a holiday in Koh Samui with Destinology, after 2-3 days of negotiating, but disappointingly received a call from Destionalogy next morning saying that the room we wanted to stay is no longer available and they want extra £200 pounds for a superior room.

I can stand company's that cannot honour their word.

I canceled the booking and will not book with Destinology again.

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★★★★★

“I just want to say that My Honeymoon was FANTASTIC!...”

Written on: 23/11/2009

I just want to say that My Honeymoon was FANTASTIC! (Seychelles via Destinology) Sharriff Mohmoud was absoulutly wonderful! He updated me when he was out of the office in case I mailed him while he was gone. I also want to say that it took a long time to get the right hotel and each time he was professional and curteous! Overall, he made the start of my marriage absolutlely wonderful, I can't thank him enough! Even at the resort the transfers and the excursions were handled perfectly!!!… Read Full Review

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★★★★★

“I booked my husband's 40th birthday surprise through...”

Written on: 18/08/2009

I booked my husband's 40th birthday surprise through Destinology. Sadie, my contact there was extremely professional and very enthusiastic. Everything went smoothly. The hotels suggested were all good, the transfers were all on time and went smoothly. I paid a bit more than I had wanted to but it was the best quote offered for the holiday combination(Hong Kong & Thailand).
I was so impressed with the service I received that a month later I used Destinology again to book my sisters' honeymoon… Read Full Review

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★☆☆☆☆

“We purchased our honeymoon trip through...”

Written on: 28/07/2009

We purchased our honeymoon trip through destinology.com more than a week ago. Destinology failed to give us a receipt or any kind of reference number for days. We spent hours on the phone trying to chase our travel agent. When we phoned the hotel in the maldives they had never heard of our names. We are looking into canceling the credit card purchase as fraud. We found very similar prices at a local travel agency. We do not recommend this to anybody because the experience has proven too… Read Full Review

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★★★★★

“Having decided to take the step of booking a luxury...”

Written on: 21/06/2009 by sairydust (1 review written)

Having decided to take the step of booking a luxury honeymoon in the Maldives, my partner and I set about looking on the net for the best deals. Destinology came up, but I was dubious as I had not heard of them before.
We then booked our holiday through First Choice/Thomson (now the same company) and after much, much disappointment, messing around and appaling customer service, we cancelled with them.
We them turned to Destinology, having read excellent reviews about then and we were certainly… Read Full Review

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★★★★★

“Destinology organized a holiday package for me in...”

Written on: 23/05/2009

Destinology organized a holiday package for me in Mauritius and I had a wonderful time. Their attention to detail, organization of logistics and promptness and courteousness in replying was impeccable. I will definitely be using Destinology when I travel again and highly recommend their services… Read Full Review

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★★★★★

“Excellent service from Destinology. Nice touches that...”

Written on: 28/01/2009 by IPCN16 (1 review written)

Excellent service from Destinology. Nice touches that make you feel that little more special were the cards sent before and after a trip personally written by them. We have booked two holidays through Destinology and have had excellent service on both occasions. First one was to New Jersey NYC in August and the second to Dubai and the Maldives in November. Couldnt fault the personal service provided by them, the accommodation, or the tour companies they arranged to meet and greet us. We will… Read Full Review

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★★★★★

“We booked our hotel in Phuket through Destinology....”

Written on: 28/01/2009

We booked our hotel in Phuket through Destinology. Had a problem when we arrived and I called Mel and she sorted the problem out for us straight away.Kept us imformed of progress throughout her contact with our hotel. Would not hesitate to use this company again. Very helpful… Read Full Review

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★★★★★

“I had a fantastic holiday with Destinology in Habtoor...”

Written on: 20/01/2009

I had a fantastic holiday with Destinology in Habtoor Grand in Dubai on october 2008 for my 40th. The package and after sales everything was great. It was Ramadan. I am now looking for another package… Read Full Review

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★★★★★

“From our initial approach to Destinology onwards we...”

Written on: 21/10/2008 by pat at airmyn (2 reviews written)

From our initial approach to Destinology onwards we received the most efficient and friendly service. It is rare these days to be treated as a 'person' rather than a 'customer' and it has ensured that we will go back to this company first to book all future holidays… Read Full Review

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★★★★★

“Was very impressed by the service especially at Dubai...”

Written on: 17/10/2008

Was very impressed by the service especially at Dubai Airport and the transfers to the Hotel. Had a great holiday. Would definitely use Destinology again… Read Full Review

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Peterpotsy's Comment

Written on: 09/10/2009

I found this review very helpful because...it helped to overcome any doubts about using a new travel agent

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★★★★★

“We have been dealing with Destinology for the past 6/8...”

Written on: 16/10/2008 by oldones (1 review written)

We have been dealing with Destinology for the past 6/8 months booking 2 holidays with them. We have had good quality service from all who answer the phone, the very best of deals and having taken one of our holidays already to Bali, there is only good that we can say about this company. We now look forward to going to Langkawi in the next few weeks and the service and information given to us has been wonderful and unrivalled by any other company we have used in the past, and that is a few as we… Read Full Review

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★★★★★

“As of today I have been in touch again to book our...”

Written on: 23/09/2008

As of today I have been in touch again to book our next holiday and I can book the flights we want to… Read Full Review

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★★★★☆

“I'm in the middle of booking with Destinology, and may...”

Written on: 27/07/2008 by jcole (1 review written)

I'm in the middle of booking with Destinology, and may not be going for another month but they said they would take payment and send me a confo and receipt the same day. Nothing happened until I chased, said they would send receipt first class, it is now 4 days on and no receipt. I'm sure if I chase they will sort it out but when you have spent 6k on a holiday you expect a receipt soon… Read Full Review

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★★★★★

“Lovely people. I will definitely be using them again,...”

Written on: 20/07/2008

Lovely people. I will definitely be using them again, can't fault a single thing..!!! Bad points, none… Read Full Review

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