Reviews for Virgin Active Health Clubs Reviews

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1.3 stars
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Virgin Active Health Clubs Reviews

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  • Guest 27th Jun 2009

    Reviewer rating: 4 stars


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    I have been a member on a number of gyms in the past 3 years and can honestly say Virgin Active is the best one I have been a member of. The changing rooms are exceptionally clean, staff are really friendly and the gym itself has the latest Technogym equipment with built in TV's, and plenty of gym e ...

  • buminny 14th Jun 2009

    Reviewer rating: 0.5 stars


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    The staff in Virgin Active Health Clubs Notting Hill branch is not helpfull at all. when you want to cancel your membership , there will be a big drama.I had to cancel my membership last December as I injured myself during the classs. I did not receive a proper first aid and I couldn't go to work fo ...

  • LEE294426 10th Jun 2009

    Reviewer rating: 0 stars


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    I have been with Virgin (Solihull) for 6 years and recentley had to cancel after being made redundent and change of circumstances. I emailed to cancel my membership but I was advised that this was not possible as my contract was a rolling one and I had to buy out the remainder of the year even thou ...

  • happinesssam 3rd Jun 2009

    Reviewer rating: 0.5 stars


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    I moved house 5 months ago, so I cancelled my Virgin Active membership in february. I was told it was too late and I would still be billed for March. Fine. I only recently noticed that they had carried on billing my, so I rang up and was told that no, they hadn't cancelled, and unless I still had th ...

  • divadnosnibor 25th May 2009

    Reviewer rating: 1 stars


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    I would like to comment on Virgin active at Stockley Park.The only thing Virgin Active appears to be good at is taking my standing order,on time every single month.In return,I get a sauna that is often left dirty and smelling.A steam room that often doesnt work for weeks at a time.And a carpark wher ...

  • nitsmits 6th May 2009

    Reviewer rating: 0 stars


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    BEWARE OF VIRGIN ACTIVE EALING CLUBVery bad customer service. Never tell about the cancellation policies while selling membership. They take your bank details and charge your card thru direct debit even when you are on flexi membership and after giving assurances over the phone that they will not ch ...

  • Sillyboi Rank: Corporal 1st May 2009

    Reviewer rating: 4 stars


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    Virgin Active is a great gym with friendly staff and wide variety of equipment. I would however say they are a bit overcrowded however that is a sign they are doing really well. Love it there. Keep up the good work guys.

  • Guest 19th Apr 2009

    Reviewer rating: 0 stars


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    virgin active kensington is a club with not a lot of customer service, shabby facilities but with a premium price of gbp 115 per month. we are a group of 5 people who quit already. holmes place was a gem in comparison!

  • ihate virginsheffield 9th Apr 2009

    Reviewer rating: 0 stars


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    you will get constant harrasment from virgin active health clubs and they will keep taking direct payments after you have cancelled

    then try to speak to customer services - ha

    them they will employ a debt agency to harrass you further

  • LaSuze 9th Apr 2009

    Reviewer rating: 0 stars


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    Also trouble with contract for virgin active health club. I moved location and informed the gym and asked them to transfer membership to a gym nearer home. I still haven't had the membership transferred after 6 months. I had trouble with one direct debit and rather than contact me they referred this ...