David Lloyd Leisure Health Club Reviews - www.davidlloyd.co.uk

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David Lloyd Leisure Health Club - www.davidlloyd.co.uk

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★☆☆☆☆
David Lloyd Leisure Health Club - www.davidlloyd.co.uk

“Terrible!”

Written on: 08/03/2013

Been a member at David Lloyd Swindon for just over a year - lots of problems with infrastructure and maintenance and unresponsive management. Have cancelled membership and even that is proving hard work - and will probably end up in court. Its really not worth the money - in you are in Swindon both DW and Nuffield offer much better value as far as I can see… Read Full Review

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★☆☆☆☆
David Lloyd Leisure Health Club - www.davidlloyd.co.uk

“Rip off and over charged ”

Written on: 07/03/2013 by pezzareview (1 review written)

Really expensive and debited my account when I cancelled my membership and are yet to recredit the money into my account. Charged my sister twice in once month and still yet to pay her back again. Overall disliked the service I got when I was a member and left on a very sour note… Read Full Review

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★★★☆☆
David Lloyd Leisure Health Club - www.davidlloyd.co.uk

“New Year's Eve disaster!”

Written on: 21/02/2013

I am very happy with the DL club I go to in Ringwood and think one gets value for money. However, I was more than disappointed with the way the New year's eve party was organised. Having been told by numerous friends to avoid eating at the David LLoyd I was prepared to give it a chance and so booked 2 tickets for NYE. The buffet was really not good at all. Firstly they ran out of the 2 only meats on offer Beef and Gammon so some guests went without! Secondly the person who carved the meat cut… Read Full Review

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★☆☆☆☆
David Lloyd Leisure Health Club - www.davidlloyd.co.uk

“DLL Milton Keynes”

Written on: 20/02/2013

Had been a member for a year and a half when I decided to quit. The deal-breaker was when I was informed, during my prospective contact with a rival gym, that the going rate for all the big boys in Milton Keynes (Virgin, Bannatyne’s, Fitness First, etc.) was £47 per month. I was paying £85 a month at DLL ! And that didn’t include use of the courts …. Or even use of another branch …. The final nail in the coffin though was when they cleared-out the gym upstairs – the only reason I… Read Full Review

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★☆☆☆☆
David Lloyd Leisure Health Club - www.davidlloyd.co.uk

“David LLoyd Club, Bushey - Had Enough - Cancelled”

Written on: 20/02/2013

I have been a member for David Lloyd Club in Bushey for over a decade and have visited less and less over the years as the facilities and customer service has deteriorated. I would describe many of the new group of younger staff there as having a poor service industry attitude where loyal members are no better off than they would be visiting their local authority pool, which is where I will taking my children from now on. Among the problems are the pool itself, which can be dangerous. It has… Read Full Review

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★☆☆☆☆
David Lloyd Leisure Health Club - www.davidlloyd.co.uk

“Very poor customer service, Read the small print”

Written on: 11/02/2013

I was a regular member at the Belfast branch of the club. Before signing the contract DLL told me that I will get 3 months free for signing the contract. However, I was billed from month 2.When I contacted DLL, I was told that contact the manager of DLL who signed the contract with me (he had left his job). I left DLL after 3 years. Still waiting for DLL to contact me for the reasons for leaving the club. When, I contacted voluntarly, The manager at the Belfast club was rude and ignorant… Read Full Review

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★☆☆☆☆
David Lloyd Leisure Health Club - www.davidlloyd.co.uk

“Appalling rip-off merchants (Edinburgh)”

Written on: 04/02/2013

After continual yearly price increases I elected to cancel my membership after seven years, feeling that the club did not offer value for money, adequete facilities, or sufficient investment in their equipment. They failed to notify me of the increas which would be charges as of 1st January and then, once cancelled threatened me with collections agencies when I cancelled the direct debit after the last payment due to them had been collected. When contested, they simply said 'well if you don't… Read Full Review

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★☆☆☆☆
David Lloyd Leisure Health Club - www.davidlloyd.co.uk

“Membership scam”

Written on: 04/02/2013

You cannot cancelled your membership easily and you are told very little when you sign your contract… Read Full Review

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★☆☆☆☆
David Lloyd Leisure Health Club - www.davidlloyd.co.uk

“Refused my children entry over red tape issue!”

Written on: 24/01/2013 by RayyC (1 review written)

Son has joined as a member (he's 14) and daughter is to become a member on Feb 1 (8 days after I'm writing). Son booked a badminton court and took his sister to the club for a game - the plan was for her to use a guest pass he'd been supplied with. We'd been advised that, for best value, she should start her membership at the beginning of the month and use guest passes if she wanted to visit before then. Club refused her admission because she wasn't accompanied by an adult member. We challenged… Read Full Review

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★☆☆☆☆
David Lloyd Leisure Health Club - www.davidlloyd.co.uk

“overpriced and read the small print”

Written on: 24/01/2013 by jmaclachlan68 (1 review written)

Despite adequate equipment and classes, which you would expect for £109 per month(Kensington)the venue is tired in places. When writing to cancel my membership they lost my letter and then kept charging, demanding 3 month notice. "read the small print"...followed my bailiff threats. Been a member for years....No way to treat your customers. Moved to Virgin Active...better on every level and 2 weeks notice cancellation… Read Full Review

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★☆☆☆☆
David Lloyd Leisure Health Club - www.davidlloyd.co.uk

“Membership con”

Written on: 08/01/2013 by Airportbaz (1 review written)

After the all-clear from a serious illness last year, I decided to get fit and, as I had been a member previously od David Lloyd Cheadle, I decided to re-join. A nice meeting with a coffee was set up and the manageress explained the process, I joined as a family in a fit of euphoria at not having the dreaded big C, (this was my own fault) however, when I offered to pay the membership fee for the year upfront and therefore only paying for 10 months but getting 12, the nice lady said that if any… Read Full Review

Dw123's Response to Airportbaz's Review

Written on: 22/01/2013

That's awful! Total mis-selling. How much was the family membership per month?

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★☆☆☆☆
David Lloyd Leisure Health Club - www.davidlloyd.co.uk

“Misleading Promotion, contract, and rip off!!!”

Written on: 04/01/2013 by KristB (1 review written)

Before you signing your contract with David Llyod, make sure you read them clearly!! Was joining them after the 12 days trial, signing the 3 months in end of November 2012 with December free, what they will not tell you in promotion that you still have to pay 35£ joining fee/person. Another thing is that if you not familiar with their fee, they will say £92/month/couple assuming that you and your partner together will be paying £92/month membership. There's no cooling period that you… Read Full Review

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★★☆☆☆
David Lloyd Leisure Health Club - www.davidlloyd.co.uk

“Dirty badly maintained club”

Written on: 28/12/2012

I have been a member at this club for 10 years now. Originally it was called Amida and was an adult club. Since David Lloyd took over, the club has gone downhill steadily. The club is rumoured to have spent its budget for this financial year, and consequently the maintenance has suffered. Spin dryers constantly do not work, the cleaning staff all of whom are not british are a disgrace, the club is filthy with rubbish everywhere. The club wasted over a million ound building a childrens area to… Read Full Review

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★★★★★
David Lloyd Leisure Health Club - www.davidlloyd.co.uk

“AMAZEBALLS”

Written on: 20/12/2012

I just love ducks and gnomes. Especially the garden variety… Read Full Review

Thefairpress's Comment

Written on: 05/05/2013

sorry, you probably didn't realise that you are talking about David Lloyd. They don't have ducks nor gnomes.

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★☆☆☆☆
David Lloyd Leisure Health Club - www.davidlloyd.co.uk

“Dirty and management are useless”

Written on: 15/12/2012 by ChrisGrif (1 review written)

Have been a member at David Lloyd in Canmore boulevard solihull area for two years. Started well love the ground staff and reception. Lots of friends there Noticed place going downhill and despite numerous complaints to management nothing has been done. Months old chewing gum stuck to the machines. Machines not working. Thick dust years old on topmofnducting and vents. I have given my notice tomquitbto be told it has to be three months notice. What can I do. Chris g… Read Full Review

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★☆☆☆☆
David Lloyd Leisure Health Club - www.davidlloyd.co.uk

“LUTON .Dirty and Badly Maintained”

Written on: 05/12/2012

I have been a member 10 years. It has being going downhill for years. The men's showers only ever get sluiced out, not cleaned. There is mould on the ceiling,the wall tiles are covered in scale. In the changing rooms the floor covering is cracked and broken. Repairs consist of applying 'Hazard Tape'. The maintenance man is a joke. He cannot even put a screw in straight. Check out the finger plates on the doors upstairs that he has repaired. Machine maintenance is very poor.Many of the seats and… Read Full Review

Anananggrgr's Comment

Written on: 24/12/2012

Completely agree with above comments about the Luton branch - they really don't care about their existing customers. They apply aggressive sales tactics to secure new business - that is their primary objective - and the Fitness First deal mentioned above really leaves a nasty taste. If you like training in the evenings they will make you feel really guilty about staying until closing time, giving you evil stares as you walk out. In fact the staff make tanoy announcements in a real huff often an hour in advance of closing and fifteen minutes thereafter, sometimes closing the facilities (e.g. sauna) 15-30 minutes before they should.

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★☆☆☆☆
David Lloyd Leisure Health Club - www.davidlloyd.co.uk

“AVOID THIS GYM”

Written on: 02/12/2012 by lizzii (1 review written)

David Lloyd Aspley Lane Nottingham I now know,after the event, that this is a common complaint with this company, as they do not want you to end your gym membership. One month's notice is required, but you must make allowance for DL to process, as the one month's notice will start from that date, and so you are made to pay for an extra month. Make no mistake, they WILL get debt collectors onto you. TOP TIP Get a receipt when handing in your notice… Read Full Review

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★☆☆☆☆
David Lloyd Leisure Health Club - www.davidlloyd.co.uk

“personal data held indefinitely”

Written on: 27/11/2012 by milo_niko (1 review written)

appalling customer service and nazi style interrogation in order to get hold of all personal data that they WANT to hold indefinitely! I refused that in Kingston branch. I'm grateful I'm not a member of this £350 milion in-debt sinking ship with 1.4* stars out of 5* on average customer experience :)… Read Full Review

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★☆☆☆☆
David Lloyd Leisure Health Club - www.davidlloyd.co.uk

“Swimming classes for kids-DANGEROUS!”

Written on: 26/11/2012 by pak_yelena (1 review written)

We have joined David LLoyds in Raynes park, as they advertise themselvees as a family oriented sports club. As we had half term holidays, I have signed up my odler boy (4 years old at that time) to swimming classes with Szymon. On the first lesson, he had 4 kids, they have divided the teaching area from rest and were right next to lifeguards. What happened next? He took off all the swimming vests (the ones that hold childern afloat), even though, I told him that my son can not swim. In ten… Read Full Review

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★☆☆☆☆
David Lloyd Leisure Health Club - www.davidlloyd.co.uk

“Scam artist”

Written on: 22/11/2012

The worst customer service ever, Enfield has poor management and poor facilities which are not maintained. Try and talk to head office who are useless avoid at all costs… Read Full Review

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