David Lloyd Leisure Health Club Reviews - www.davidlloyd.co.uk

★☆☆☆☆
1.4 / 5
12% of users recommend this
  • Value For Money

Summary

''The David Lloyd Leisure Group operates 79 clubs in the UK and a further 10 sites across Europe. The Group, which is now Europe's largest racquets, health and fitness operator, was formed on the 1st January 2007.''

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David Lloyd Leisure Health Club - www.davidlloyd.co.uk

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★☆☆☆☆
David Lloyd Leisure Health Club - www.davidlloyd.co.uk

“Should you work or spend money here?”

Written on: 02/05/2014 by Addison1979 (1 review written)

Should you work here? Only if you just want a horrifc job that messes you about and allows you to use their lackluster facilities. Everyone who works agrees at how terrible it is. Everything is over priced, hours change constantly, they never follow through on contracts and have placed many in debt by messing with their hours and being full of excuses. Should you go there? Well with staff treated so badly could you expect them to be that friendly? The steam room and sauna are never cleaned so… Read Full Review

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★☆☆☆☆
David Lloyd Leisure Health Club - www.davidlloyd.co.uk

“Gym in Decline!”

Written on: 29/04/2014 by 136Kearns (1 review written)

I am a member Fulham Broadway. This gym has been on the decline for the last say around 12 months. machines very slow to be repaired or completely discarded no replacement! free weights were short! so you need to look for them there is never enough! lack of staff to clean up and tidy! Then the Manager changed 3 months ago, so we were all hopeful! The new manager is very focused on a new floor plan and has for the second time on 2 months moved everything around his first attempt BAD! his second… Read Full Review

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★☆☆☆☆
David Lloyd Leisure Health Club - www.davidlloyd.co.uk

“DL reading are totally unfair!”

Written on: 27/04/2014 by Aldox294 (1 review written)

My friend & I started a 14 day trial in Reading, Berkshire from Thursday 17th April 2014 to 30th April 2014. We both joined to try out the pool & other wet facilities. On out first day of membership after we had paid, we found out that the club had a free entry for the public all bank holiday weekend (18th to 21st April). We were not told this & I had to call to ask why as we would not have joined for the full 14 days & paid. Then to add to our misery the steam room was out of commission due… Read Full Review

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★☆☆☆☆
David Lloyd Leisure Health Club - www.davidlloyd.co.uk

“Lies lies lies ”

Written on: 25/04/2014 by 270Hicks (1 review written)

We where told they did military discount for the armed forces, every where else supports the armed forces but not David Lloyd. 180 pounds a month for a family membership absolute rip off… Read Full Review

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★☆☆☆☆
David Lloyd Leisure Health Club - www.davidlloyd.co.uk

“Do not joint these people”

Written on: 26/03/2014 by Regan150 (1 review written)

I handed in my notice in November and got a receipt to prove this. I then recieved an email saying have a free month on us. I was told to come in to the gym to sign for the free month. I was then told I will have to pay an extra 3 moths this was never explained and nothing was signed. Steer clear of these people they are the evil of the earth!!! YOU HAVE BEEN WARNED!!… Read Full Review

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★☆☆☆☆
David Lloyd Leisure Health Club - www.davidlloyd.co.uk

“Do not join David Lloyd under any circumstances”

Written on: 26/03/2014

I can only talk of the Lincoln branch, but their customer services are horrendous and they won't let you leave. I have been given 3 different dates now for ending my membership - I agreed with the first one I was given; 3 months notice (even though my initial membership agreement did not demand this 3 months) and they insist I owe them money when I have not used their facilities for months, gave them due notice, then ended payments - and they've been harassing me ever since with threats of… Read Full Review

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★☆☆☆☆
David Lloyd Leisure Health Club - www.davidlloyd.co.uk

“Money is what they care about, not customers!”

Written on: 11/03/2014 by rqLacroix1982 (1 review written)

David Lloyd's marketing strategy is to make its centers look extravagant compared to standard leisure centres, that is their only selling point. Their staff members are misguided and on few occasions have provided me with wrong information regarding membership. I gave my flexible members 1 month notice a month ago when they messed up and continued to charge me even though they told me they would cancel my membership automatically after three months, now the idiots are saying my notice period… Read Full Review

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★☆☆☆☆
David Lloyd Leisure Health Club - www.davidlloyd.co.uk

“Cancellation Notice”

Written on: 26/02/2014

Where do I start, Mum and Dad signed up for David LLoyd at the Cheam branch in 2013 on a 12 months membership. The facilities are good, however please be aware of David LLoyds tactics when it comes to selling these memberships. Throughout the meeting the advisor constantly talk about 12 months without the mention of a cancellation period, instead he has ticked beside a box that says '3 months'. (Not in the box) Now, I have never signed up to a David LLoyd gym so don't know the difference… Read Full Review

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★☆☆☆☆
David Lloyd Leisure Health Club - www.davidlloyd.co.uk

“Child told off for having a sandwich at the canteen”

Written on: 26/02/2014

I have to say most of the staff is very pleasant. However, I hay over a 1000£ just to have my membership for my child to play tennis, I do not use the gym. My child was nibbling on a sandwich that I made for him (he has food allergies). A waitress approached my 5 year old and told him off. Extraordinary… Read Full Review

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★☆☆☆☆
David Lloyd Leisure Health Club - www.davidlloyd.co.uk

“Complete lack of customer awareness”

Written on: 24/02/2014

Having decided over the weekend to finally take the plunge and join the gym, I discover that David Lloyd Warrington makes the most sense, geographically. So, I call them up to ask about their membership costs, and their peak and off peak operating times, as the website only states that off peak is after 4pm. The receptionist tells me that the person I need to speak to is currently on a call and would it be ok for her to call me back. I explained that I just need to know your prices and… Read Full Review

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★☆☆☆☆
David Lloyd Leisure Health Club - www.davidlloyd.co.uk

“awful”

Written on: 04/02/2014

Dont like how kids are not allowed tocgo inside from the membership card… Read Full Review

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★☆☆☆☆
David Lloyd Leisure Health Club - www.davidlloyd.co.uk

“Overpriced, Woefully Inadequate Complex Complaints System ”

Written on: 29/01/2014

I paid £260 per month for over 5 years at David Lloyds Nottingham Aspley and never ONCE received so much as a free guest pass and when I asked for 3 guest passes in 2013 i was refused so instead I took my guests to Riverside for lunch.. The air conditioning was non functional last year for 3 moths and i made numerous complaints and even handed in my notice to quit in September last year and have an Escalated Complaint ongoing purely because not one person at David Lloyds actually cares about… Read Full Review

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★☆☆☆☆
David Lloyd Leisure Health Club - www.davidlloyd.co.uk

“HOW TO CANCEL YOUR MEMBERSHIP & DIRECT DEBIT INSTANTLY”

Written on: 09/01/2014

This is my Guide to Cancelling your David Lloyd Membership and Direct Debit without any comeback!!!! Why Pay for this Overpriced, Poor Service, Dreadful Customer Service, Rip Off, Dirty Grubby, not maintained, Give Us Your Money Grabbing David Lloyd Membership!!!!!!!!!! If you want to leave this Low Class Establishment without any comeback you must: Make a Complaint in writing Headed COMPLAINT & LEAVING LETTER to a Manager or Account Manager with ALL matters of Breaches of Health & Safety… Read Full Review

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★☆☆☆☆
David Lloyd Leisure Health Club - www.davidlloyd.co.uk

“Never recommend David Lloyd -ruined Daughters...”

Written on: 06/01/2014

I am really disappointed about the way that David Lloyd Thames Valley Park have dealt with a membership issue with my daughter. The worry caused by this handling has ruined her Christmas. The issues centre around the contract she thought she was signing with their staff member (with two others present as her witnesses), compared to what she actually ended up signing. When she attempted to cancel she was informed that she had signed a 12 month contract - not what she thought had been sold to… Read Full Review

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★☆☆☆☆
David Lloyd Leisure Health Club - www.davidlloyd.co.uk

“STAFF APPALLINGLY RUDE AND PUT PHONE DOWN ON ME !!”

Written on: 04/01/2014 by john6666 (1 review written)

I went on the website and wanted to know how much a membership was for the Newcastle branch and as the direct number said members call, as i was not a member, I called the number beginning 08 that was on. I then got through to a female on 4.30pm who said I had called the wrong number and why did I not call the direct number. I said it said members call only and she said subsequently started arguing telling me I was wrong and did I want help or not as if I did not she would put the phone down on… Read Full Review

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★☆☆☆☆
David Lloyd Leisure Health Club - www.davidlloyd.co.uk

“no one tells you what in small print”

Written on: 02/01/2014

join david lloyd believing it to be for a year with one month free, turns out you pay for a years membership and get your free memberships at the end of the year so end up in a rubbish club for 13 months rip off… Read Full Review

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★☆☆☆☆
David Lloyd Leisure Health Club - www.davidlloyd.co.uk

“expensive, overrated,arrogants”

Written on: 27/12/2013

no need to add any other comments… Read Full Review

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★☆☆☆☆
David Lloyd Leisure Health Club - www.davidlloyd.co.uk

“Membership enquiry”

Written on: 04/12/2013

I visited David Lloyd in Cheadle earlier today. I have been a member previously and had cancelled due to a minor health problem. I'm now ready to go back and went along with a friend to discuss membership options. Firstly I must say that the gym is looking a little tired but is undergoing a refurb so should be okay longer term. The problem starts with the sales staff, the young girl we spoke to was at times rude, arrogant and patronising. She was less than encouraging and as a result I won't… Read Full Review

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★☆☆☆☆
David Lloyd Leisure Health Club - www.davidlloyd.co.uk

“Rip Off ”

Written on: 01/12/2013

I joined David LLoyd and was told that after the first 12 months I could give 1 months notice to leave. Not so apparently, I tried to cancel my membership and its three months notice at an extra cost of £199 if you cancel after the initial 12 month !. If you are thinking of joining them my advice would be don't believe everything you are told, read the small print - my mistake not to as apparently its on there and look round Pure Gym instead - much cheaper for practically the same equipment… Read Full Review

Marcopollo1's Comment

Written on: 27/12/2013

the same happened to me.

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★☆☆☆☆
David Lloyd Leisure Health Club - www.davidlloyd.co.uk

“Awful Club, and awful staff”

Written on: 25/11/2013

A disappointing club from start to finish, and when I tried to leave after my initial one year end period, I was stung for an extra £200 for the privilege. I simply can not emphasise enough how much I would recommend joining another club (perhaps local council club, virgin active, nuffield, or independent.) Do not join David Lloyd. Especially the Farnham club. It's a monster rip-off, and their staff are horrible… Read Full Review

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