David Lloyd Leisure Health Club Reviews - www.davidlloyd.co.uk

★☆☆☆☆
1.4 / 5
12% of users recommend this
  • Value For Money

Media Gallery for David Lloyd Leisure Health Club - www.davidlloyd.co.uk

David Lloyd Leisure Health Club - www.davidlloyd.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★☆☆☆☆
David Lloyd Leisure Health Club - www.davidlloyd.co.uk

“Worst Gym! ”

Written on: 18/08/2014 by Mosergb66 (1 review written)

Despite being the most expensive gym I have ever joined, this is also the worst gym! It's so hot in the gym i couldn't do a proper workout and had to wear shorts in the middle of winter. the change rooms are like a sauna - I wanted to go to the gym on my way to work but there was no way I could get ready and put any makeup on in the change room because it was impossible to cool down. Several people I know complained about the temperature in there and David Lloyd said there was nothing they… Read Full Review

Report this review
★★☆☆☆
David Lloyd Leisure Health Club - www.davidlloyd.co.uk

“Absolutely rubbish”

Written on: 16/08/2014 by stuntcat123 (1 review written)

Do not join without knowing that YOU MUST GIVE 3 MONTH'S NOTICE to cancel - they do not draw your attention to this, unlike when you sign up to phone contract when you know exactly what you are committed to. Untrustworthy Would not recommend… Read Full Review

Alex.tolemanedwards's Response to stuntcat123's Review

Written on: 27/09/2014

I am posting this reply on my own behalf.

I'm sorry but this is your own fault. Id suggest read the contract that you are signing, this is no different to any other contract. believe

Last time I bought a mobile phone, I believe they only told me how much I would be paying each month, and what this included. They didn't go into detail about my contract ending / notice periods etc while I was in the shop. This is down to yourself being diligent and reading what you are signing up for.

Regards

A

Reply to this comment
Report this review Read 1 Comment
★★☆☆☆
David Lloyd Leisure Health Club - www.davidlloyd.co.uk

“absolutely useless”

Written on: 02/08/2014 by Kaden452 (1 review written)

I and all of my family were members of Epsom Horton park over a period of time the children and my wife left it due to lack of use. I was a member for 8 years when I joined the club it was great well run everything working and mostly new but over that time the price went up above inflation and the way the club was run and condition nose dived in a very short period of time. They are not interested in the individual just families which pay a higher monthly fee. I have 4 older children but at the… Read Full Review

Report this review
★★☆☆☆
David Lloyd Leisure Health Club - www.davidlloyd.co.uk

“Inexperienced Staff - Poor Customer Service”

Written on: 31/07/2014 by Smith64 (1 review written)

My family have been members at David Lloyd Gidea Park since it first opened as Next Generation. To say the service has deteriorated is an understatement, although at £180 per month for a family (excluding tennis) the prices are constantly increasing . Key Areas: . Studio Air-com is temperamental and the the instructors having to take classes with inadequate sound facilities . Lost property - very lucky to have items handed in . Comment cards - no one gets back to you . Parking a… Read Full Review

Report this review
★☆☆☆☆
David Lloyd Leisure Health Club - www.davidlloyd.co.uk

“Poor Customer Service”

Written on: 23/07/2014 by themav81 (1 review written)

The weights area at David Lloyd Gidea Park is unbearable in this heat. The air conditioning only works (just about) in the cardio area but doesn't make it's way round to the Weights area. I have raised this as an issue but it is not being taken seriously by the manager because not enough people have complained. It seems with Gidea Park David Lloyd that unless you take your family there to eat expensive meals and play tennis then you don't have a voice. Lets turn the air conditioning off in the… Read Full Review

Report this review
★☆☆☆☆
David Lloyd Leisure Health Club - www.davidlloyd.co.uk

“Absolute low down”

Written on: 22/07/2014 by KarleeGonzalez483 (1 review written)

My son joined gym for a year membership happy with facilities had to quit job through ill health didn't know he had to give 3 months notice now. Has threatening letter sayin he owe's £70 plus 3 months membership and also for the last two months to pay in total £300+ god even mr D Turpin wore a mask!!! Don't join total robery… Read Full Review

Report this review
★★☆☆☆
David Lloyd Leisure Health Club - www.davidlloyd.co.uk

“Outdated, unhygienic and careless”

Written on: 22/07/2014 by mikey24587 (1 review written)

Been a member for a year at stevenage. It's a continuous battle to get some basics taken care of. Each month some facility breaks down and every time it takes a couple of months to fix while members are not compensated . It took 6 months of complaining to get cold water available in the health suite. But they then only provided jugs of water and plastic cups. Each time the jugs run out it can be upto an hour before staff bother to refill them, and that's after you a Alert them . The plastic… Read Full Review

Report this review
★☆☆☆☆
David Lloyd Leisure Health Club - www.davidlloyd.co.uk

“Painful to deal with...Money Grabbing ”

Written on: 08/07/2014 by Kolej300 (1 review written)

The gym services provided by David Lloyd are decent, but the way they deal with customer is horrendous. It is definitely over priced, but I bought 12 months up front as a motivation to attend. It worked, and I made the most of the membership, but knew full well I wouldn't renew. However, the terms and conditions are horrendous, and the sales guys when you take out the membership can be misleading. For me, they were very misleading and implied a 12 month membership was a one off payment. After… Read Full Review

Report this review
★☆☆☆☆
David Lloyd Leisure Health Club - www.davidlloyd.co.uk

“Utterly appalling ”

Written on: 30/06/2014 by 379Cowan (1 review written)

well where to start...... poor customer service, useless management, terrible food, declining facilities. all in all save your money and go to your local leisure center atleast you expect all of the above. They take your money and forget about you and then make it extremely difficult to get out of your membership… Read Full Review

Report this review
★☆☆☆☆
David Lloyd Leisure Health Club - www.davidlloyd.co.uk

“Dirty and sloppy management”

Written on: 27/06/2014 by tomandtiffy (2 reviews written)

Ive used this place for a year, only because of the location. The gym is grubby, the changing rooms and showers especially bad. The worst thing was a month or so ago, when there was a fire alarm on saturday morning. The staff were a shambles, and talking to an instructor after, he said he had been there well over a year and they had never had a fire drill, and none of them knew what to do! I seriously thought about reporting them to the authorities for this. If you want cheap and aren't too… Read Full Review

Report this review
★☆☆☆☆
David Lloyd Leisure Health Club - www.davidlloyd.co.uk

“Expensive grumpy broken”

Written on: 17/06/2014

David Lloyd- good honest patrons experience - Don't bother wasting your money. £1600+ a year for family. Torn carpets, scolding, broken family showers, smells of mild. Grumpy staff. Way too expensive for what you get. If you even have the money, don't bother. This isn't luxury, or even premium. They have a complaints bad next to the counter so nothing gets out on the net but if you go near it you get snarled at! :(.… I've canceled my membership… Read Full Review

Report this review
★★☆☆☆
David Lloyd Leisure Health Club - www.davidlloyd.co.uk

“David Lloyd Worthing”

Written on: 11/06/2014 by CharlotteBolton (1 review written)

I am a member at David Lloyd in Worthing, West Sussex. It costs approx £850 a year membership. It is a relatively new building. I use the gym three or four times a week. I think the price is much too expensive for what they offer. I doubt I will be renewing my membership. I think David Lloyd lacks moral courage by trying to lock people into contracts with three month notice periods and a raft of silly petty minded exclusions and trip up clauses to extend the notice period even more. Do… Read Full Review

Stufferonald's Comment

Written on: 08/07/2014

if you're not renewing, make sure you let them know in plenty of time to cancel, otherwise they'll charge you minimum of 3 months to get oit of the contract.

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆
David Lloyd Leisure Health Club - www.davidlloyd.co.uk

“Worst Company ”

Written on: 08/06/2014 by Sullivan141 (1 review written)

Joining David Lloyd is one of the worst decisions of my life. I spent nearly 2000 pound and service what i got is horrible. Customer service is poor, Only efficient staff they have works in payment and sales department, in the rest of the department they don’t have either staff or short staff. Regional director Russell also takes his own sweet time to reply on complain. I strongly recommend not to use this club .. it is big no no..... they force you to do something which is you are not… Read Full Review

Report this review
★☆☆☆☆
David Lloyd Leisure Health Club - www.davidlloyd.co.uk

“Never again”

Written on: 04/06/2014 by Nothingnow (1 review written)

Arrogant staff , uninformed, do not care. I have wasted nearly one thousand pounds on a rubbish organising. The pools are not clean, and during school holidays children and babies are in the pool throughout the day. The out door pool is difficult to get out as it is totally vertical and you have to really pull yourself out and after a certain age this is not easy. This is not a club to join if you are over 25… Read Full Review

Report this review
★☆☆☆☆
David Lloyd Leisure Health Club - www.davidlloyd.co.uk

“Poor treatment of members”

Written on: 31/05/2014 by rhianloughin (1 review written)

My mother came down from Scunthorpe to Bristol for half-term and on Saturday 31st May at 9:30 a.m. we went to David Lloyd, Long Ashton, Bristol to watch my daughter play tennis. My mother was not permitted to enter as a 'social guest' because it was peak-time and there would be capacity issues in the Clubroom. We spoke to several staff members with the most senior member being a young man in his mid twenties. He spoke of a clause in the terms and conditions and of 4 newsletters that had been… Read Full Review

Report this review
★★☆☆☆
David Lloyd Leisure Health Club - www.davidlloyd.co.uk

“Declining standards at David Lloyd gym”

Written on: 30/05/2014 by MicaelaPierce318 (1 review written)

I have been a member for 13 years and stay for the regular classes and friends made. Issues have increased over the years : Cleaning showers when busy classes are finishing Over hot changing facilities with no air-con Above inflation rises each year when most people are on pay freezes Unpopular over-priced and minute portions allegedly healthy food Endless open days and weekends for people with no respect for the club and members, guaranteeing packed facilities Summer only memberships so every… Read Full Review

Report this review
★★★★☆
David Lloyd Leisure Health Club - www.davidlloyd.co.uk

“Basildon facilities are good but badminton is not”

Written on: 28/05/2014 by sallyfields2014 (3 reviews written)

The badminton facilities as Basildon are ok however couple of little issues. Firstly the people who use the courts to play soft racket ball go all over the courts and disrupt play, they also leave the nets down at the wrong height. The second thing is that the lights should have some type of covers on them as when aiming for the shuttlecock it glares in your eyes and you cant see where the shuttlecock is. Other than that the other facilities are good, gym equipment is a bit dated but changing… Read Full Review

Report this review
★☆☆☆☆
David Lloyd Leisure Health Club - www.davidlloyd.co.uk

“Extremely Poor Badminton Facilities”

Written on: 28/05/2014 by MakenaTaylor-Alt1980 (1 review written)

David Lloyds describes itself as a raquet members club which has 1000+ badminton courts across the UK. However if you have ever played at the finchley club you will know the facilities are terrible. - The floor is Carpet - bad for your knees to play on - There is a lack of lighting - There are tennis court lines across the court causing confusion Badminton players at the finchley club are treated like second class citizens in comparison to the tennis players. I would strongly recommend… Read Full Review

Report this review
★☆☆☆☆
David Lloyd Leisure Health Club - www.davidlloyd.co.uk

“awful club”

Written on: 27/05/2014 by House228 (1 review written)

Dated changing rooms, expensive food, limited classes and appalling terms and conditions… Read Full Review

Report this review
★★☆☆☆
David Lloyd Leisure Health Club - www.davidlloyd.co.uk

“Inflexible Organisation”

Written on: 14/05/2014 by Lawrence88 (1 review written)

Many of my local members are very upset about a change in booking policy for tennis courts. A new inflexible system has been imposed without consultation making it much more awkward to book courts. It also means those who can't say definitely who will partner them 8 days hence can't book a court, previously it was possible to book a court and sort out possible opponents in the coming week. Furthermore those who wish to use a court for practising serving or take a ball feeder machine can no… Read Full Review

Astaniland's Comment

Written on: 25/05/2014

I am a member of the Bromsgrove David Lloyd. Totally agree that this policy is inflexible and does not serve loyal members well. Also found out today that you will receive a strike for not using a booked court even if it is pouring with rain. Poor weather no shows "Too difficult to manage" apparently.
Absolutely ridiculous.

Reply to this comment
Report this review Read 1 Comment
overview