LA Fitness Health Clubs Reviews - www.lafitness.co.uk

★☆☆☆☆
1.2 / 5
8% of users recommend this
  • Value For Money

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“Simply the worst gym I've ever attended”

Written on: 04/03/2013 by Kevindut (1 review written)

Without doing my research like an idiot I signed up to the LA fitness branch in Brighton. After my third attempt at using the equipment I wanted to I tried to cancel my agreement but as I was 3 days outside of the 14 day cooling off period this was refused. This gym though is incredibly oversubscribed, to the point where every single subsequent visit has resulted in the same outcome, ie, not able to use the equipment I have been paying for access to. It is readily apparent that the management… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“LA Fitness Guildford - No thanks”

Written on: 26/02/2013

Classes booking system may be working or may not be working..depends on the day!So that means you are not able to book the classes you want for when you want. If you call to book classes although you will be told you will be "entered in the system" you better check twice before you show up. There is no permanent staff in this gym, people change too often to get the right training. No reception most of the times. Cleaning staff seem to be wondering aimlessly cleaning the areas even 2 or 3 hours… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“Worst gym ever - Guildford branch”

Written on: 25/02/2013

Would not recommend this gym to anyone! Everything is so unorganized... the online booking system is constantly down, the cleaning standards are below average, the manager & other personnel change every few months as nobody want to stick around for long, the swimming pool/sauna are often 'not in use', there was no hot water in the showers for several weeks before they bothered fixing it, some classes can be cancelled without them asking for a replacement instructor to fill in... So, I would… Read Full Review

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★★☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“LA Fitness Derby”

Written on: 18/02/2013

Well I've been a member here for over 18 months and boy is it downhill from 12 weeks into the membership. I started at the gym as I wanted a gym with a pool as I was recovering from very serious knee injury. I was given all clear by surgeon to resume gym work and LA Fitness Derby fitted my requirements as it was close to city centre and with a 2 year membership it would make sure I attended and improved my fitness. I started and got a full induction and a training plan to get me up and running… Read Full Review

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★★☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“Been offered a job as a membership advisor”

Written on: 16/02/2013

Wondered before I accept the job, has anyone worked there previously? As researching the company I am not getting the best reviews… Read Full Review

Youngwinston's Comment

Written on: 10/03/2013

Rubbish company to work for use to be in Maintenance in one of their clubs .
No support from senior managers who are all bonus driven .expected to work long hours night shifts at short notice . High turnover of staff

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Laracroftaa's Comment

Written on: 29/06/2013

My advice is steer clear. I work for them and they will just cut pay for classes without any warning, but carry on paying the same rate for staff who are best mates with the management.

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“LA Fitness Southgate”

Written on: 14/02/2013

Cleanliness was a major problem. When I was swimming, there was a childrens' class going on. Parents around the pool side who were observing were all wearing shoes without plastic covers and repeatedly walking in and out from the changing area to the pool, which includes going THROUGH THE SHOWER AREA. When I reported this to the MANAGER (she was a joke) she told me in an irritated manner that they had ordered more plastic covers but they hadn't come yet. I said fine, but why has nobody put up a… Read Full Review

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★★★★★
LA Fitness Health Clubs www.lafitness.co.uk

“I Must be Going to a Different Gym”

Written on: 13/02/2013

Review of LA Fitness Armagh: I am shocked reading all of these reviews of LA Fitness, in the past I have used the 3 day pass, and there was a Groupon offer where I got 20 passes for £20. When I used my coupons to use the gym I was put under no pressure to join, the first time they basically showed me round and told me to enjoy it and see how I felt. Needless to say I loved the gym, it had everything I wanted under 1 roof the staff were friendly and always accessible for tips and advice… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“No consideration for costumers”

Written on: 13/02/2013

I took a membership about 2 years ago, mostly because of my interest in attending a body balance class. The teacher was wonderful and the class well attended. Despite this, LA Fitness decided to scrap body balance classes after Christmas with no warning nor consultation of members. When I protested, I was told that it was a head office decision which would not be reversed. I contacted the membership department at head office to argue that my membership was useless as I cannot do… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“Cancel your membership in response to a complaint ”

Written on: 11/02/2013

After receiving a letter stating that my membership would be increased by £10 per month, I sent a polite complaint to head office simply stating that I could not afford this and that despite the letter saying that all member would have their membership increased, no one else had received this letter. The response I got was a rude email to say they would be cancelling my membership. No help or answer to anything I had written in my email, just a cancelled membership. After speaking to others, I… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“I signed up for 3 sessions free trial. Used 2 sessions...”

Written on: 11/02/2013

I signed up for 3 sessions free trial. Used 2 sessions and on the 3rd day they changed terms and said offer is only valid on 3 consecutive days. That wasn't in original T&Cs and I used the 2nd session more than 3 days after the first without problem. Reasoning didn't work with them and I ended up paying daily pay-as-you-go fee as I didn't want to turn back and go without working out. They keep sending me emails with "50% off membership" offers. Just before payment it turns into 50% off 1 month… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“Dreadful organisation”

Written on: 10/02/2013

LA Fitness is a terrible organisation run by with sharp practice. Impossible to contact and awful website. Avoid… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“Bad for your mental health”

Written on: 06/02/2013

Signed for a 4 month non-rolling contract paid in full, and after the end of it I did not sign for a new one. 2 months later LA Fitness sent a debt collection agency against me completely out of the blue(no earlier calls by LA Fitness, no notification emails, no letters, no nothing), telling me I owe them 2 months fees and I have to pay immediately. Fortunately I still had a copy of the original membership agreement with me which stated absolutely nothing about a rolling or auto renewed… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“LA = Lying Ar$£holes?? ”

Written on: 28/01/2013

A per previous reviews my experience with LA Fitness is that tell you anything to get you to join and then just backtrack. You then get the whole who told you that...they shouldn't have said that.....no, you must be mistaken....are you sure they said that...we wouldn't say that etc etc etc. This is if you manage to get to speak to the same person but as the staff seem to change weekly (as they are also a rubbish employer)you are unlikely to speak to the same person. If you try to speak to the… Read Full Review

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★★☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“PHANTOM MANAGERS”

Written on: 25/01/2013 by MO24RT (1 review written)

LA Northwood is in a nice location and setting but inside its on the slide. Been a member for several years, equipment is generally good but hygiene is awful. Dirty floors showers with mould, loose trim/tiles and smelling of P***, Would like to make some positive suggestions to the manager especially as I know several people who are thinking of leaving. I asked to speak to him [whoever he is] on Monday and was told he was starting a conference call....'He'd call me back" Its Thursday and I'm… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“Deceitful”

Written on: 21/01/2013 by UniStudent3 (1 review written)

When beginning University in Septemeber 2012, I didnt want to suddenly stop going to the gym when moving away from home. Which I then went to LA Fitness. Once inside I was treated well and given a personal guide of the gym The pricing was reasonable so it was something that I accepted and straight away was entised by the inital presentation given. The vital key for me was that, and I quote, "we have no stings attached, when you want to quit, it can be done quickly with no fuss". I was then… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“Awful and Disorganised ”

Written on: 18/01/2013

This company is the worst I have ever had to deal with when it comes to having to cancel a contract. As any company does they tell you anything to get you to sign up, but unfortunatley I had to cancel my contract unexpecdetley. I had to leave my job and move back home so I didnt have any money. I spoke to someone about this as I knew I had the rest of the year to pay for, they told me it wouldnt be a problem with the right documents. Which I gave them. A few months later I get calls all hours… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“Unhelpful rude staff”

Written on: 17/01/2013

I had a very bad experience with LA fitness. First of all you get told all sorts of things to make you sign up. I was told if I lost my job, I can cancel my membership, But once it happened I was told all I can have is 2 months break. I was a member of Portland street gym, it was very small, but quiet tidy. Their staff always rude and unhelpful, the only nice person was yoga teacher. The worst was my induction, I booked my first kick start appointment to “help me to get started and achieve… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“One word: UNTRUSTWORTHY”

Written on: 08/01/2013 by glynnislee (1 review written)

One word: untrustworthy. (I am specifically referring to Holborn LA fitness.) They do not keep their words, do not deal with the issues raised, and definitely do not listen to the members. It has been 7 months now trying to get the money back (45*6= 270 pounds), which the payment had been made due to their fault. They have been making false promises to start with (oh, and one of the manager just disappeared and never came back during the process of fixing the problem) and as time went by… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“Everything from equipment,opening hours,dirty smelly...”

Written on: 29/12/2012 by jakkkkkkk (1 review written)

Everything from equipment,opening hours,dirty smelly changing rooms,money grabbers,rude staff the list can go on.This company needs to be investigated for false info to general public.Bring on a Pure Gym in Bedford.That would shut them down in a instant… Read Full Review

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★★★★☆
LA Fitness Health Clubs www.lafitness.co.uk

“LA dramatically improved ”

Written on: 20/12/2012 by NinoTino (1 review written)

Since I've been a member of LA, I've read a lot of bad reviews, and from my own personal experiences I couldn't disagree more with all the bad words said! The sales team who first signed me up, where helpful, awnsered all my questions, and set me up with the best start to the gym, the personal trainer I have is well on the way to helping me achieve my goals. The receptionists are always cheery when I come in, refer to me on a first name basis, and generally seem nice, even though its… Read Full Review

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