LA Fitness Health Clubs Reviews - www.lafitness.co.uk

★☆☆☆☆
1.2 / 5
9% of users recommend this
  • Value For Money

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“LA = Lying Ar$£holes?? ”

Written on: 28/01/2013

A per previous reviews my experience with LA Fitness is that tell you anything to get you to join and then just backtrack. You then get the whole who told you that...they shouldn't have said that.....no, you must be mistaken....are you sure they said that...we wouldn't say that etc etc etc. This is if you manage to get to speak to the same person but as the staff seem to change weekly (as they are also a rubbish employer)you are unlikely to speak to the same person. If you try to speak to the… Read Full Review

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★★☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“PHANTOM MANAGERS”

Written on: 25/01/2013 by MO24RT (1 review written)

LA Northwood is in a nice location and setting but inside its on the slide. Been a member for several years, equipment is generally good but hygiene is awful. Dirty floors showers with mould, loose trim/tiles and smelling of P***, Would like to make some positive suggestions to the manager especially as I know several people who are thinking of leaving. I asked to speak to him [whoever he is] on Monday and was told he was starting a conference call....'He'd call me back" Its Thursday and I'm… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“Deceitful”

Written on: 21/01/2013 by UniStudent3 (1 review written)

When beginning University in Septemeber 2012, I didnt want to suddenly stop going to the gym when moving away from home. Which I then went to LA Fitness. Once inside I was treated well and given a personal guide of the gym The pricing was reasonable so it was something that I accepted and straight away was entised by the inital presentation given. The vital key for me was that, and I quote, "we have no stings attached, when you want to quit, it can be done quickly with no fuss". I was then… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“Awful and Disorganised ”

Written on: 18/01/2013

This company is the worst I have ever had to deal with when it comes to having to cancel a contract. As any company does they tell you anything to get you to sign up, but unfortunatley I had to cancel my contract unexpecdetley. I had to leave my job and move back home so I didnt have any money. I spoke to someone about this as I knew I had the rest of the year to pay for, they told me it wouldnt be a problem with the right documents. Which I gave them. A few months later I get calls all hours… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“Unhelpful rude staff”

Written on: 17/01/2013

I had a very bad experience with LA fitness. First of all you get told all sorts of things to make you sign up. I was told if I lost my job, I can cancel my membership, But once it happened I was told all I can have is 2 months break. I was a member of Portland street gym, it was very small, but quiet tidy. Their staff always rude and unhelpful, the only nice person was yoga teacher. The worst was my induction, I booked my first kick start appointment to “help me to get started and achieve… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“One word: UNTRUSTWORTHY”

Written on: 08/01/2013 by glynnislee (1 review written)

One word: untrustworthy. (I am specifically referring to Holborn LA fitness.) They do not keep their words, do not deal with the issues raised, and definitely do not listen to the members. It has been 7 months now trying to get the money back (45*6= 270 pounds), which the payment had been made due to their fault. They have been making false promises to start with (oh, and one of the manager just disappeared and never came back during the process of fixing the problem) and as time went by… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“Everything from equipment,opening hours,dirty smelly...”

Written on: 29/12/2012 by jakkkkkkk (1 review written)

Everything from equipment,opening hours,dirty smelly changing rooms,money grabbers,rude staff the list can go on.This company needs to be investigated for false info to general public.Bring on a Pure Gym in Bedford.That would shut them down in a instant… Read Full Review

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★★★★☆
LA Fitness Health Clubs www.lafitness.co.uk

“LA dramatically improved ”

Written on: 20/12/2012 by NinoTino (1 review written)

Since I've been a member of LA, I've read a lot of bad reviews, and from my own personal experiences I couldn't disagree more with all the bad words said! The sales team who first signed me up, where helpful, awnsered all my questions, and set me up with the best start to the gym, the personal trainer I have is well on the way to helping me achieve my goals. The receptionists are always cheery when I come in, refer to me on a first name basis, and generally seem nice, even though its… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“Difficult to end contract early ”

Written on: 19/12/2012

I wanted to end my contract early and sent a message to LA Fitness via the 'Message Centre'. I had to prove that one of the following had happened before they would agree: 1. Moved house over 10 miles from any LA fitness - proof needed 2. Lost my job - a copy of P45 needed! 3. Medical reasons - doctors certificate needed I moved house, send the proof, job done. However the issue came regarding the definition of a 'month's notice' - LA Fitness do not work on a normal month! In fact you need to… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“Money Grabbing Conmen”

Written on: 17/12/2012

I joined LA Fitness on a 6 month contract as I was training for a specific event and didn't need the facilities for any longer than that. When I gave a month's notice I was informed that I agreed to pay for 6 full months direct debits PLUS the 25 days of the month I joined, so almost 7 months. This is not what I signed up for and I am getting no assistance from LA Fitness Member Services who ignore all points raised in my emails to them and who will not provide me with any proof that this is… Read Full Review

George_Gpg's Comment

Written on: 06/02/2013

Fully agree, these people are bad and they do not even honour their own membership agreements!

If you still have a copy of your original membership agreement, go through it to see what it says you agreed to. If it does not make mention of any of LA Fitness claims/extra charges on you, then you have a legal document in your hands that you can use to make them shut up. That is what I did and they left me alone.

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“Underhand Robbing Liars!”

Written on: 10/12/2012 by claire28 (1 review written)

The actual gym is really good and I was a loyal customer for a year's contract while training to do the great north run for charity. After a year, a guy in the gym talked me into staying on, on a rolling month basis because I was potentially moving. I agreed and verified with their head office that this was a rolling basis. The guy messed up the start up of this, which the admin team apologised for and refunded the money he'd taken off me. The gym changed their opening hours meaning I… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“Dont take personal training option”

Written on: 24/11/2012

They are actually promising you that you will get you money back for having a personal trainer if you dot achieve an agreement goals but what has happened is that their personal trainer switch off their phone and moved to somewhere else and that s it.You are a fool! because LA fitness will say its not my problem trainers are not work for us!!! Its really hurt because you can just never believe they would that to you.. unlike when they were convincing you to pay for a personal trainer! If i… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“DO NOT JOIN!!! Money grabbing liers!!!”

Written on: 21/11/2012

Do not join this gym, my mum and i joined feb 2011 for a ONE YEARS CONTRACT. We went 3 times a week every week for almost 3 months, the gym was ok the jacuzzi was abit unclean. 3 months after we joined i fell seriously ill and almost died when we were sold the contract the lady said we could "freeze the membership" if we had a good enough reason. We was then told by la fitness that did not exsist and the girl had been sacked for selling false memberships. We accepted we would have to carry on… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“not the best !! ”

Written on: 17/11/2012

The sauna was small and cramped and the steam room was out of action,the shower and changing room floors where filthy, the water in the pool was cloudy,which i assume is dirty or to much chlorine,over priced just for one visit… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“Horrible Business Practices”

Written on: 06/11/2012 by Jdwil (1 review written)

The gym itself is good. That is the only positive thing I can say a out this place. I have been repeatedly lied to by the staff. I was forced to come over when they bought out Lifestyles and was promised multiple times by different employees that my rates would not increase. Since I have officially been a member of La Fitness they have changed my rates 3 different times, the last time being an increase of $7 per month. I have supporting documentation that I will be submitting to the Better… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“LA fitness Bayswater”

Written on: 31/10/2012

I have been to many gyms but this one is unbelievably bad. Staff can be very rude at times, The changing rooms are filthy as part of gym floor. There is really bad smell in showers and hot water is out of order for days at least 6-7 times in last 12 months. The mats in studio have never been cleaned and smell of sweat. A lot machines are either broken or out of date and this is after their refurbishment. Another thing is they always sign you for a contract and never let you out of it until its… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“Desperate Greedy Attitude ”

Written on: 31/10/2012

Bought 10 passes through Gruppon, thought what can go wrong.. Everything possible went wrong! LA have this desperate greedy way of taking advantage of you. Staff unwilling to make tiny effort to help. Once I forgot my pass print-out, and asked staff if they could do anything to help, asked if I could log onto my email on phone and show that. They said Yes. I logged in, came back showing them the ticket, she took the phone, looked at it and said: "I shouldn't really have to.. Go and have it… Read Full Review

Jokelang's Comment

Written on: 17/11/2012

may i ask was this holborn la as i had same thing happen to me

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“very bad service”

Written on: 26/10/2012 by sid3 (1 review written)

I was with LA Fitness for nearly 3yrs but the service and staff attitude was getting from bad to worse, so i called customer service to cancel my membership. I was told my membership number was wrong and they could not find me on their system, in other words i didnt exist. I argued they are taking mthly payments out my bank, they send me emails and asked whats going on. They could not explain then 3mths pased me making phone calls yo them and they had the cheek to say i owe them 3mths money… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“Absolute crooks!”

Written on: 16/10/2012

Membership fee almost doubled overnight. Letter deliberately sent out by second class post so as not to give me time to cancel my membership before the next (increased) payment was due… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“Hygiene and management ”

Written on: 15/10/2012

Me and my friend went to trail at the gym . A trainer approaches us and tells us to train with her the following day for free and she also mentioned to me that if I go through her I can pay only 5 £ entry frr and pay her 50 an hour. The sales man comes and says you can try it for today and if u decide to join I have a special offer only if u do it today. I had a tour and was extremely disappointed with the hygiene so I told the trainer that this was one of my concerns. Bathrooms were… Read Full Review

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