LA Fitness Health Clubs Reviews - www.lafitness.co.uk

★☆☆☆☆
1.2 / 5
8% of users recommend this
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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“LA Fitness Southgate”

Written on: 14/02/2013

Cleanliness was a major problem. When I was swimming, there was a childrens' class going on. Parents around the pool side who were observing were all wearing shoes without plastic covers and repeatedly walking in and out from the changing area to the pool, which includes going THROUGH THE SHOWER AREA. When I reported this to the MANAGER (she was a joke) she told me in an irritated manner that they had ordered more plastic covers but they hadn't come yet. I said fine, but why has nobody put up a… Read Full Review

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★★★★★
LA Fitness Health Clubs www.lafitness.co.uk

“I Must be Going to a Different Gym”

Written on: 13/02/2013

Review of LA Fitness Armagh: I am shocked reading all of these reviews of LA Fitness, in the past I have used the 3 day pass, and there was a Groupon offer where I got 20 passes for £20. When I used my coupons to use the gym I was put under no pressure to join, the first time they basically showed me round and told me to enjoy it and see how I felt. Needless to say I loved the gym, it had everything I wanted under 1 roof the staff were friendly and always accessible for tips and advice… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“No consideration for costumers”

Written on: 13/02/2013

I took a membership about 2 years ago, mostly because of my interest in attending a body balance class. The teacher was wonderful and the class well attended. Despite this, LA Fitness decided to scrap body balance classes after Christmas with no warning nor consultation of members. When I protested, I was told that it was a head office decision which would not be reversed. I contacted the membership department at head office to argue that my membership was useless as I cannot do… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“Cancel your membership in response to a complaint ”

Written on: 11/02/2013

After receiving a letter stating that my membership would be increased by £10 per month, I sent a polite complaint to head office simply stating that I could not afford this and that despite the letter saying that all member would have their membership increased, no one else had received this letter. The response I got was a rude email to say they would be cancelling my membership. No help or answer to anything I had written in my email, just a cancelled membership. After speaking to others, I… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“I signed up for 3 sessions free trial. Used 2 sessions...”

Written on: 11/02/2013

I signed up for 3 sessions free trial. Used 2 sessions and on the 3rd day they changed terms and said offer is only valid on 3 consecutive days. That wasn't in original T&Cs and I used the 2nd session more than 3 days after the first without problem. Reasoning didn't work with them and I ended up paying daily pay-as-you-go fee as I didn't want to turn back and go without working out. They keep sending me emails with "50% off membership" offers. Just before payment it turns into 50% off 1 month… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“Dreadful organisation”

Written on: 10/02/2013

LA Fitness is a terrible organisation run by with sharp practice. Impossible to contact and awful website. Avoid… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“Bad for your mental health”

Written on: 06/02/2013

Signed for a 4 month non-rolling contract paid in full, and after the end of it I did not sign for a new one. 2 months later LA Fitness sent a debt collection agency against me completely out of the blue(no earlier calls by LA Fitness, no notification emails, no letters, no nothing), telling me I owe them 2 months fees and I have to pay immediately. Fortunately I still had a copy of the original membership agreement with me which stated absolutely nothing about a rolling or auto renewed… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“LA = Lying Ar$£holes?? ”

Written on: 28/01/2013

A per previous reviews my experience with LA Fitness is that tell you anything to get you to join and then just backtrack. You then get the whole who told you that...they shouldn't have said that.....no, you must be mistaken....are you sure they said that...we wouldn't say that etc etc etc. This is if you manage to get to speak to the same person but as the staff seem to change weekly (as they are also a rubbish employer)you are unlikely to speak to the same person. If you try to speak to the… Read Full Review

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★★☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“PHANTOM MANAGERS”

Written on: 25/01/2013 by MO24RT (1 review written)

LA Northwood is in a nice location and setting but inside its on the slide. Been a member for several years, equipment is generally good but hygiene is awful. Dirty floors showers with mould, loose trim/tiles and smelling of P***, Would like to make some positive suggestions to the manager especially as I know several people who are thinking of leaving. I asked to speak to him [whoever he is] on Monday and was told he was starting a conference call....'He'd call me back" Its Thursday and I'm… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“Deceitful”

Written on: 21/01/2013 by UniStudent3 (1 review written)

When beginning University in Septemeber 2012, I didnt want to suddenly stop going to the gym when moving away from home. Which I then went to LA Fitness. Once inside I was treated well and given a personal guide of the gym The pricing was reasonable so it was something that I accepted and straight away was entised by the inital presentation given. The vital key for me was that, and I quote, "we have no stings attached, when you want to quit, it can be done quickly with no fuss". I was then… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“Awful and Disorganised ”

Written on: 18/01/2013

This company is the worst I have ever had to deal with when it comes to having to cancel a contract. As any company does they tell you anything to get you to sign up, but unfortunatley I had to cancel my contract unexpecdetley. I had to leave my job and move back home so I didnt have any money. I spoke to someone about this as I knew I had the rest of the year to pay for, they told me it wouldnt be a problem with the right documents. Which I gave them. A few months later I get calls all hours… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“Unhelpful rude staff”

Written on: 17/01/2013

I had a very bad experience with LA fitness. First of all you get told all sorts of things to make you sign up. I was told if I lost my job, I can cancel my membership, But once it happened I was told all I can have is 2 months break. I was a member of Portland street gym, it was very small, but quiet tidy. Their staff always rude and unhelpful, the only nice person was yoga teacher. The worst was my induction, I booked my first kick start appointment to “help me to get started and achieve… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“One word: UNTRUSTWORTHY”

Written on: 08/01/2013 by glynnislee (1 review written)

One word: untrustworthy. (I am specifically referring to Holborn LA fitness.) They do not keep their words, do not deal with the issues raised, and definitely do not listen to the members. It has been 7 months now trying to get the money back (45*6= 270 pounds), which the payment had been made due to their fault. They have been making false promises to start with (oh, and one of the manager just disappeared and never came back during the process of fixing the problem) and as time went by… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“Everything from equipment,opening hours,dirty smelly...”

Written on: 29/12/2012 by jakkkkkkk (1 review written)

Everything from equipment,opening hours,dirty smelly changing rooms,money grabbers,rude staff the list can go on.This company needs to be investigated for false info to general public.Bring on a Pure Gym in Bedford.That would shut them down in a instant… Read Full Review

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★★★★☆
LA Fitness Health Clubs www.lafitness.co.uk

“LA dramatically improved ”

Written on: 20/12/2012 by NinoTino (1 review written)

Since I've been a member of LA, I've read a lot of bad reviews, and from my own personal experiences I couldn't disagree more with all the bad words said! The sales team who first signed me up, where helpful, awnsered all my questions, and set me up with the best start to the gym, the personal trainer I have is well on the way to helping me achieve my goals. The receptionists are always cheery when I come in, refer to me on a first name basis, and generally seem nice, even though its… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“Difficult to end contract early ”

Written on: 19/12/2012

I wanted to end my contract early and sent a message to LA Fitness via the 'Message Centre'. I had to prove that one of the following had happened before they would agree: 1. Moved house over 10 miles from any LA fitness - proof needed 2. Lost my job - a copy of P45 needed! 3. Medical reasons - doctors certificate needed I moved house, send the proof, job done. However the issue came regarding the definition of a 'month's notice' - LA Fitness do not work on a normal month! In fact you need to… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“Money Grabbing Conmen”

Written on: 17/12/2012

I joined LA Fitness on a 6 month contract as I was training for a specific event and didn't need the facilities for any longer than that. When I gave a month's notice I was informed that I agreed to pay for 6 full months direct debits PLUS the 25 days of the month I joined, so almost 7 months. This is not what I signed up for and I am getting no assistance from LA Fitness Member Services who ignore all points raised in my emails to them and who will not provide me with any proof that this is… Read Full Review

George_Gpg's Comment

Written on: 06/02/2013

Fully agree, these people are bad and they do not even honour their own membership agreements!

If you still have a copy of your original membership agreement, go through it to see what it says you agreed to. If it does not make mention of any of LA Fitness claims/extra charges on you, then you have a legal document in your hands that you can use to make them shut up. That is what I did and they left me alone.

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“Underhand Robbing Liars!”

Written on: 10/12/2012 by claire28 (1 review written)

The actual gym is really good and I was a loyal customer for a year's contract while training to do the great north run for charity. After a year, a guy in the gym talked me into staying on, on a rolling month basis because I was potentially moving. I agreed and verified with their head office that this was a rolling basis. The guy messed up the start up of this, which the admin team apologised for and refunded the money he'd taken off me. The gym changed their opening hours meaning I… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“Dont take personal training option”

Written on: 24/11/2012

They are actually promising you that you will get you money back for having a personal trainer if you dot achieve an agreement goals but what has happened is that their personal trainer switch off their phone and moved to somewhere else and that s it.You are a fool! because LA fitness will say its not my problem trainers are not work for us!!! Its really hurt because you can just never believe they would that to you.. unlike when they were convincing you to pay for a personal trainer! If i… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“DO NOT JOIN!!! Money grabbing liers!!!”

Written on: 21/11/2012

Do not join this gym, my mum and i joined feb 2011 for a ONE YEARS CONTRACT. We went 3 times a week every week for almost 3 months, the gym was ok the jacuzzi was abit unclean. 3 months after we joined i fell seriously ill and almost died when we were sold the contract the lady said we could "freeze the membership" if we had a good enough reason. We was then told by la fitness that did not exsist and the girl had been sacked for selling false memberships. We accepted we would have to carry on… Read Full Review

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