LA Fitness Health Clubs Reviews - www.lafitness.co.uk

★☆☆☆☆
1.2 / 5
8% of users recommend this
  • Value For Money

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“Bayswater shambolic gym”

Written on: 17/05/2013

This gym is the worst gym I have ever attended.The first time I used the changing room I was informed I needed my own lock for the locker- not very helpful to discover this 5 mins before my training session. It is impossible to get into a class as they are always full . The one class I attended(core strengthening) the teacher gave no instuction other than do this do that. I was not asked if I had any specific injuries - no tips on technique or advice was offered . The staff are disinterested… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“Declining standards”

Written on: 04/05/2013

While standards have dropped prices have gone up. Faulty equipment remains unrepaired for days. Noise levels clearly exceed health and safety guidelines when spinning classes are run. Persistent boiler problems during the cold spell… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“DO NOT JOIN”

Written on: 03/05/2013 by neilthomas (1 review written)

LA Fitness never informed us when joining that we needed to give one complete calendar months notice to leave. We have been with the gym for over two years and it cost over £60 (nearly 2 months fees) to leave because we handed in notice just after a direct debit payment was sent. Their customer service and accounts are appalling. Other problems at the gym with pool out of order and equipment failures If I could give no stars I would… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“How Do These People Generate Business?”

Written on: 26/04/2013 by Squicker (2 reviews written)

We were looking for a private pool for my son to learn to swim in and LA Fitness had a 'family' deal on of £40 per adult and £8 a month for a child to come along too. We took advantage of a 3 day free 'test' and went with our son to LA Fitness in Brighton. When arriving I asked if there was a cafe where I could sit while my partner and our son swam, "no but we do have a coffee machine". I then asked what the wi-fi key was, "Sorry we don't have wi-fi". My partner then asked where the… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“Horrible gym and money grabber - Brighton Road Purley ”

Written on: 23/04/2013

I joined a 12 months contract last year, it said on the contract if you want to terminate the contract after 12 months, you need to give them 1 calendar month notice, so I did that and then they said their interpretation of 1 calendar month is actually TWO MONTHS notice so now they keep hassling me to pay for an extra months fee! The gym changing room was filthy, the shower stalls were disgusting with black moulds on the shower curtain, wall tiles and floor tiles, the soap dispenser got black… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“ROBBING SCUM”

Written on: 19/04/2013 by rgilmour (1 review written)

I joined on a 12 month basis mainly to use the pool after work, which was small and always full, which I understood as I did go at peak time. The staff were always friendly although more interested in flirting with each other than helping you use equipment. The gym itself is small, and the equipment is worn. The classes were always booked up and had extra turn up that didn't book online that were allowed to join in, resulting in no room for the ones that actually did follow the booking… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“The worst customer service I have EVER experienced”

Written on: 16/04/2013

I was a member of LA fitness until recently, when I had reason to be unhappy about a change they had brought in regarding children's swimming charges. What the charges meant in real terms to me was a hike of £24 per month on top of my £40 per month membership. I tried to explain to the manager at the club that the charges had the effect of making my membership financially unviable. I was quite rudely told to either pay it or not come in, they didn't make the rules, head office did. I… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“Fraudulent money grabbers”

Written on: 13/04/2013

I used to work in the contact centre in doncaster. Mal-practise and greed was prevalent. 'get as much extra cash from members as possible' should have been the motto. Every last working day of the month-the phone lines went down???? It became a staff joke-it was only because they could get another months payment from those wishing to cancel their memberships on the last working day of the month. They did not want conscientious customer service advisors (such as i-which is why i was hounded out… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“Simply the worst”

Written on: 13/04/2013

Where to start... Terrible customer skills of the staff. Lets put it that they are mostly just rude. Equipment is cheap and last century. Gyms itself look like they are underground organisations- dirty, smelly, not looked after. Ever personal Trainers -who tend to generally be smiley and friendly ppl- ate grumpy and unfriendly unless you are their Personal customer. I fail to understand how the gym manages to run for so many years and why ppl do join it. I have been to few of their "best", most… Read Full Review

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★★★★★
LA Fitness Health Clubs www.lafitness.co.uk

“La Fitness, Poole”

Written on: 06/04/2013

Helpfull, clean, and never busy the staff are very helpfull and always happy, my kind of gym… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“don't fall into the trap with one year membership (Ewell)”

Written on: 04/04/2013

once they got you to sign this type contract LA don't care about you any more. Benefits that were promised are simply not fulfilled. Appointments are forgotten. They don't employ enough staff. You can asked some questions at reception but receptionists usually don't know what's going on, unprofessional but polite. They can change your membership conditions any time. While I was pregnant and came with my older child to swimming pool, a receptionist said that it will soon be 5 pm and they don't… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“Bandits”

Written on: 02/04/2013 by danny1882 (1 review written)

Pay £38 per month on a fixed 12 month contract. The gym is always full, car park is always full, facilities limited & I receive weekly texts saying join for £21 per month for 6 months! shocking… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“This gym is only interested in getting new members to join”

Written on: 01/04/2013 by spiderpig (1 review written)

Have been a member here for 6 years because the location is convenient for me - but I have to say in that time LA Fitness Southgate has gone from average to poor, so I'm thinking of going elsewhere. Their focus seems to be entirely on attracting new members. Opening hours have been cut so it now closes at 4pm at weekends (although it was always still busy after 4), the pool has become unavailable during peak times as it is given over to childrens swimming lessons, the water fountain has been… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“poor customer service :(”

Written on: 27/03/2013

the worst gym ever! for every single thing you need to call head office & you will be charged… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“Worst gym ever”

Written on: 25/03/2013

Beware of joining LA Fitness Gyms. Poor value for money, cheap equipment, dirty showers. When you come to cancel your membership , its almost impossible. Poor customer service from the Kingslynn Gym… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“so rubbish”

Written on: 24/03/2013

it is impossible to cancel your membership, the membership phone line takes forever to get through. rubbish service… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“Disgusting customer service”

Written on: 21/03/2013

Dirty, substandard gym. Appalling customer service. Avoid at all costs… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“Changing rooms and pool dirty beyond dirty ! Burnham ”

Written on: 19/03/2013 by Burnhamgym (1 review written)

The pool and changing rooms have mould on the walls on the floors on the ceiling !! Horrible even when I went swimming in the morning after putting my towel on the floor to stand on I picked it up and it was dirty no one had washed the floors for days !!… Read Full Review

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★★☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“dirty club and poor service”

Written on: 18/03/2013

I was a member of bally's fitness for many years. I thought when La fitness took over ballys it was going to become a cleaner and better fitness club but in fact I am disappointed. I used to love going to the gym on Clark and Broadway in Chicago because staff were friendly and the gym was clean. specially in the pool area where I used to relax after a good work out using the steam room,whirlpool and then a quick swim to end my experience. Now the weight room is so so clean, the locker rooms… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“LA Fitness what a joke!”

Written on: 16/03/2013 by Avoid-LAFItness (1 review written)

Colchester - dirty gym, broken equipment, always out of action, staff rude and more interested in working out or chatting up female members. Shabby. This is the worst gym i have ever joined. When you cancel your membership (which you will because it is that bad) send it by letter and recorded delivery so you have some form of proof. I have followed their T&C's to the letter and they are trying to sting me for an additional month plus admin fees. They never respond to a complaint. Never reply to… Read Full Review

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