LA Fitness Health Clubs Reviews - www.lafitness.co.uk

★☆☆☆☆
1.2 / 5
8% of users recommend this
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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“Worst Customer Service Ever (Salisbury Club)”

Written on: 20/08/2013

I have booked my classes online through MYLA, and I was on a waiting list for Body Balance Class on Monday. Therefore, I didn't attend to the class. And when I checked my MYLA account today. It mentioned that there has been 3 strikes and I am banned from booking classes. I rang to LA Fitness Salisbury, and spoke to very rude lady, she said that she called me. However, i didn't received any call or voicemail. She said that I need to have the responsibility to answer my call at all time… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“Poor service”

Written on: 19/08/2013 by Shah1234 (1 review written)

Went in to try out the club on Leadanhall Street, London a few mins ago. Was told I can't join today as they were full?! I saw, at most, 10 people in there! Told them I would be trying Virgin Active, if they can't join me today. They were happy with my decision. Worst service!… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“WORST GYM EXPERIENCE EVER”

Written on: 16/08/2013 by Bright77 (1 review written)

I joined LA Fitness in January 2013. They have a new computer service within the center, so you can join there and then, without ever seeing the paper contract that you sign. Herein is a big problem, because what the staff tell you is that it simple to cancel your membership, but as I have come to understand this is anything but. Buyer please beware, LA Fitness is not concerned with your health, their concerned with your money!!! It was a horrible 5 months ordeal to cancel my membership, all… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“LA DISASTER SOUTHGATE”

Written on: 05/08/2013

i was encouraged to join for one year - on a twelve month installment of payments - the man who sold me the membership did not mention having to cancel it after twelve months or it would continue as a 'ROLLING CONTRACT' i found this out when calling to confirm my last payment - i had been to the gym a few times in the first month throughout my one year contract and no - one ever called to ask why i was not bothering - they just chase the cash and have no sense of customer CARE. the man i spke… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“Amateurs!”

Written on: 03/08/2013

DO NOT JOIN THIS GYM!!! Air conditioning: Hardly works at all. It is hot and airless, especially in the studios. Changing rooms: No air conditioning, smelly drains, toilet often out of order. Classes: Timetable is often wrong so people turn up for a class only to be told it started 15 minutes ago. Often when the regular instructors are off LA Fitness do not organize cover so people turn up for a class and find that there is no instructor. Class Booking: Classes get booked up a week in… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“LA Fitness Piccadilly ”

Written on: 26/07/2013

I would go as far as saying, I would not recommend this gym to my worst enemy. The nicest part about this gym is the reception. Everything from thereon in is truly shocking. It has the hottest male changing rooms I've ever witnessed. You actually sweat more getting shower and changed after your workout than you do whilst actually working out! The air-con has been broken for over two years (no exaggeration). Each time I ask about it, apparently the "approval is still with head office"… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“Avoid LA Fitness Victoria ”

Written on: 24/07/2013 by OriginalOwusu (1 review written)

For the area and money you pay you would think that this would be a well managed gym with quality facilities and great customer service from the manager. Wrong I've been going there for over 2 years through corporate gym membership with my workplace. Generally there are more people in the gym than it can accommodate so you find yourself time-wasting in the heat with no air conditioning. The punch bags upstairs have been deteriorating for a while and have now been broken for over 3 weeks… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“The classes are the worst ever”

Written on: 15/07/2013 by JIMENA (1 review written)

I have joined LA fitness in Victoria Station, and the classes (Bodypump, Spining,....) were really bad. The teachers looks lazy and they don't have any kind of motivation. I joined 4 gyms in London and definetly this is the worst… Read Full Review

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★★★★☆
LA Fitness Health Clubs www.lafitness.co.uk

“A great Gym with Good Facilities”

Written on: 06/07/2013 by Rlboro (6 reviews written)

Having recently got back into the gym and noticing that LA fitness has a lot of poor reviews I thought I would add my comments. My experience has always been great with this gym chain. I have only used my local Colchester LA Fitness but the facilities are great. The steam room is always hot which is something many gyms seem to overlook. The facilities are of a good standard so I would recommend them to anyone looking for a good gym in Colchester… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“Trap!”

Written on: 23/06/2013 by pleasebefair (1 review written)

I joined the gym in Derby UK, and realised that once you join the gym they will make it as difficult as possible for you to cancel your membership, even if for reasons like moving to another city for job, and this is after I have finished the 12 months I signed up for the contract by the way. Also I wasn't allowed to freeze my membership either if i'm going abroad for a month of holiday. They just want as much money out of you as possible without shame! They basically shut every possible way… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“I purchased a trial 2 months membership specifically...”

Written on: 20/06/2013

I purchased a trial 2 months membership specifically specifying there are no initiation fees and no contract. However, after the initial charge of 68 dollars my card was charged monthly. I have not signed any contract authorizing the LA Fitness to do that, neither was I warned about cancellation policies and such. When I came to speak to the supervisor Kamini Pather at LA Fitness Dallas Mockingbird Location she yelled at me refusing to provide a 3 months refund or an original contract that… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“LA Fitness Piccadilly ”

Written on: 10/06/2013

Substandard facilities despite a high monthly membership fee. There are better budget gyms than this for a third of the price and plenty of far superior health clubs available for a similar price or only a few pounds more… Read Full Review

This_Is_Me's Comment

Written on: 26/07/2013

I would go as far as saying, I would not recommend this gym to my worst enemy.

The nicest part about this gym is the reception. Everything from thereon in is truly shocking.

It has the hottest male changing rooms I've ever witnessed. You actually sweat more getting shower and changed after your workout than you do whilst actually working out!

The air-con has been broken for over two years (no exaggeration). Each time I ask about it, apparently the "approval is still with head office".

The gym equipment itself just needs chucking out. It's all broken. Four of the six bikes have no resistance, i.e. effort level one is the same as effort level 12. Clearly the machine is faulty.

They have the audacity to charge £40 for 5 sunbeds. I've just had one and 7 lamps weren't even in the sunbed and the rest were either blinking or faded...

All in all a really shocking gym.

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“couldnt care less once they have your bank details”

Written on: 07/06/2013

Brightons LA fitness is the new standard for disgraceful customer service!.. I've been a member for a month and have found myself in financial difficulties which has led me to want to cancel my membership early. When i signed up they said nothing about the terms and conditions of my membership so once I wanted to leave .. oh they all came rolling out! I first of all went into the gym asking to leave early and I had my bank statement ready to show as proof documentation.. until I was told to… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“Awful membership services and practices”

Written on: 06/06/2013

My experience at the LA Fitness club in Oxford was awful. The changing rooms were often quite dirty, and the showers smelled of mold. The exercise area was often so overheated that even after a casual run, I felt dehydrated and overheated. On top of all this, because of the poor conditions at the Oxford club, I quit attending last fall. Of course, after my membership officially ended in January, they continued to hit my bank account on direct debit. In the U.S., this is against the law. Here in… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“LA fitness, Brighton”

Written on: 05/06/2013 by GeorgeRoboz (1 review written)

Today, like many times before I've been thrown out of this place minutes before their actual closing time. Lights were turned off, music long stopped BEFORE we, at least 10-15 members, actually could make our way to the changing room (so we had to go there in complete darkness). I've asked members in the changing room and everyone said, unanimously, there was at least 3-4 minutes to go, and also the clock in the changing room shown 21:55. This happens more and more frequently. There is no air… Read Full Review

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★★☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“34£ for a normal gym”

Written on: 02/06/2013

Hi, in Manchester the gym is nice, is it got a pull steaming room and sauna, but the gym area in not big enough, really small area for free weights, 4 benches, for what do you pay this gym doesn't offer that much, many times you have to wait for do exceercises etc... … Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“Northwood gym”

Written on: 24/05/2013 by Guddhi (1 review written)

I just joined, what a mistake! Cannot get into any classes unless I book 8 days in advance at 6 in the morning. Do not join!!!… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“Awful Gym - Don't Waste Your money!”

Written on: 23/05/2013

Awful gym. Air conditioning in studio and gym has not been working for over a month. The Club Managers have said it will cost them too much to fix! People are close to passing out due to the heat. Equipment is out of date. Lots of equipment doesn't work. The club Manager didn't even know how to work the cross trainers!! Complaints to Managers have been ignored. Complaints to head office ignored. Please spend your money elsewhere and avoid this chain of gym - I wish I had!… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“Overcrowded, Awful Charges, Poor Communication”

Written on: 20/05/2013 by lewreview (1 review written)

This review is in no way directed at the staff of my local gym, but the company as a whole and its operation. From its long-winded process of cancellation, absolutely sub-par online presence whereby it's impossible to find the information you're looking for despite always harping on about 'my LA zone' and why you should use it. It doesn't work properly, flat out. Gyms are overcrowded, not enough equipment for amount of gym-goers, some clubs don't have squash courts despite paying same price for… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“If you want any chance of reaching your goals, don not...”

Written on: 17/05/2013 by martynfowle89 (1 review written)

In my experience here this gym is disgusting. first of all when signing up if anyone at the gym including the manager tells you, that you are free to cancel your contract within the first month they are lying. the pool is freezing and small, there are a lot of machinery which is broken, some will cost pennies to fix but yet they just leave it broken at your inconvenience, the staff just seem to walk around socialising amongst themselves and are very unhelpful. when you sign up you also get a… Read Full Review

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