LA Fitness Health Clubs Reviews - www.lafitness.co.uk

★☆☆☆☆
1.2 / 5
9% of users recommend this
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Compare reviews of LA Fitness Health Clubs and let others know what you think about their gym membership, their customer service, the equipment available and anything else fitness gym memmbers would want to know about.
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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“Hell hole Waldorf Hilton LA Fitness”

Written on: 06/03/2014 by EllenSelf378 (1 review written)

Rude and unhelpful staff, changing rooms, toilets and pool area absolutely stinks and when something breaks you'll wait the full duration of your membership before it's fixed....worth paying slightly more elsewhere… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“I was promised 2 extra months at the end of my contract”

Written on: 08/02/2014 by sorankurdi (1 review written)

I signed up to the Northolt LA fitness, i would never recommend to sign up to LA fitness gym, they promised me 2 months for free at the end of my contract (which i paid £37.50 a month) and now they are pretending no such thing was agreed. shame on you LA fitness. when I phoned up customer service they promised to look into it, but they completely ignored the situation and they have not replied. Avoid LA fitness gym at all costs… Read Full Review

Americangirlinlondon's Response to sorankurdi's Review

Written on: 24/03/2014

Don't be bullied! Stand up for your civil rights! Contact Citizens Advice and they will notify the proper authorities. Sorry you're going through this :(

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“LA Fitness Guildford Review Ive been a member of LA...”

Written on: 06/02/2014

LA Fitness Guildford Review Ive been a member of LA fitness for just over a years now, and signing up for two years is one of the worst decisions I have made (They had a two year offer that sounded really good at the time!) How wrong was I! Things you should know about LA Fitness Guildford before you sign up! 1. The staffs are very un-friendly, If you have a problem they will make it sound like you’re the only one that has a problem with it (they are very nice when you first go there to… Read Full Review

Americangirlinlondon's Comment

Written on: 18/03/2014

I wish I had read your very honest, truthful, and thorough review of this sorry excuse for a fitness facility before I had signed up. Now I'm in a nightmare dealing with them, as they've sold me a contract based on untruths. We will win, as they are clearly in breach of UK Civil Laws, but it's not the way we'd like to spend our time.

***People: stay away from this gym! They will sell you a pack of lies and they don't care about your health, just their pocketbooks. Not to mention, the facility is awful.

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Tom103's Comment

Written on: 18/03/2014

Your welcome

Its worth saying that LA Fitness is in a lot of debt and because of this they are applying for a CVA, This will affect the Guildford LA Fitness “if” it gets accepted, The plan is to sell 33 of the branch to another company (in Guildford’s case surrender the building back to the landlord)

I’m sure you will agree that place need a lot of money pumping into it !!!

Just for your information the CVA gets agreed or rejected on the 24th March 2014 – failing the CVA getting agreed the company faces possible administration (which is very likely if it is rejected)

Ether way the club will be changing hands or possibly closing

If all this has not put you off at least wait till you hear the outcome of the CVA on the 24th March 2014

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★★☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“Marylebone cold showers and no space in classes”

Written on: 17/01/2014

Joined LA Fitness in January this year (2014) and have not once had a continuously hot shower. They are dreadful! Also after reporting to head office they responded saying that there were currently no issues. NOT helpful. Also never any space in popular classes - you can only book 5 days in advance and spinning is full by 8am first day or booking! Absolutely ridiculous. Wouldn't recommend… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“LAX ST BOTOLPH'S - Beware”

Written on: 11/01/2014

Joined LAX ST BOTOLPH'S few months ago when newly opened, on the basis that I can attend the club at weekends. Saturday advertised opening hours until 18:00 and Sundays until 16:00. Two months into the membership the club decided to change these times and close on Sunday, while Saturday is now open until 16:00. Their reply when questioned was that I will have access on Sundays to another club 15min away from my home club (LAX ST BOTOLPH'S). I have also been told that in the contract it is… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“They don't care about you just your money. Watch out...”

Written on: 11/01/2014

They don't care about you just your money. Watch out for their hidden terms penalities, lousy equipment, instructors who don't what they are doing, dirty shows, broken equipment… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“Surely its illegal to falsely advertise??????????????”

Written on: 04/01/2014 by ByronCaulton (1 review written)

Ok last night i decided after a 8 month break i would get back to the gym so I'm scanning the local gyms out for the new years offers that I'm sure i will find. I came across http://www.lafitness.co.uk/gym/rugby/classes/burn/ it clearly says bottom of the page in bright pink £25 per month January is free. Sounded like a good idea so i used the 3 day trial form situated next to the strap line rate and went down to visit and check out the facilities. After the sales pitch the guys new… Read Full Review

Jbyofessex's Response to ByronCaulton's Review

Written on: 12/01/2014

They are either incompetent or total liars in my recent experience. Don't touch them with a barge pole.

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Americangirlinlondon's Response to ByronCaulton's Review

Written on: 18/03/2014

Yes, it is. Note the Consumer Protection from Unfair Trading Regulations 2008, Section 5.

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“Member for 4 years Customer service RUBBISH ”

Written on: 23/12/2013 by Algy193 (1 review written)

Dont Join LA Fitness as a member for 4 years prices when up 22% from £27 to £33 due to ill health not been for 5 months so this increase was far to much to warrant living in hope heath might improve, So had to leave. LA Fittness charged me a loyal member the £33 for that privilge But yet told me that £27 would the debit " a months notice" ..LIARS Try phoning Customer Sevice Its £33 full stop bye we ve got your Money RUDE OBNOXIOUS Manager Just didnt give a Dam ..Karma bits People like… Read Full Review

Jbyofessex's Response to Algy193's Review

Written on: 12/01/2014

Absolutely agree, they are liars and charletans, to be avoided like the plague

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Americangirlinlondon's Response to Algy193's Review

Written on: 18/03/2014

Sadly, this has been my experience, as well. They care nothing about customers' health and wellbeing, just their own pocketbooks. I'm sorry you had to deal with this.

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★★★☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“La northoult ”

Written on: 20/12/2013

Very good gym staff friendly good selection of weights . Much cleaner only down side is opening hours at the weekend Saturday &sunday closes at 4 for a gym that is always busy . … Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“Excel at customer unfriedliness, rudeness and being...”

Written on: 20/12/2013 by nodi (1 review written)

LA Fitness 48 Leadenhall Street London EC3A 2BE 1) It is always a problem to find a vacant changing cabinet in the changing room. It is normally a case of waiting for someone to leave and then quickly grab it as there is always a number of members looking to do the same. 2) Having got changed and finally got into the exercise area, one normally finds that there is a queue of members waiting for the vacant equipment. 3) Having completed the excercises, one goes to the stretch area and the… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“Rip off contracts”

Written on: 11/12/2013

Never join this gym. Beware of hidden terms and conditions. I was on a six month contract and when the six month finished, I cancelled my direct debit. The gym money collection department called me and said that despite the six month contract I needed to give a month notice before cancelling. But since it was 6 November that they called me to collect the money, I had to then pay for both November and December. When I told them that this was not fair, I was told that this was according to their… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“LA Fitness gym membership review”

Written on: 09/12/2013

The LA Fitness gym customer service centre - don't expect the slightest bit of sympathy if you can't continue going for a credible reason or 2. They've openly lied on their website about being helpful if things change, - make no mistake, if that happens, a contract is a contract. They say on their website "We don’t want to lose you but if cancelling is the only suitable option then please call us for a chat and our Member Services team will be happy to assist you. If you do wish to cancel… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“Company are a bunch of con-artists”

Written on: 04/12/2013

Put up my additional members rate without even properly informing me - I was given 14 days notice, but I have to give 1 months to cancel, so forced into an extra payment. The increase wasn't even clear as if I add a member today it's still the original amount - what they do is sneakily convert an additional member into a non-contract member without telling you - then they can charge what they like. … Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“WORST GYM ”

Written on: 04/12/2013

An email I sent to LA Fitness which nicely sums up my experience with them. Such bad customer service: Dear LA Fitness, This mail is further to a call I had with one of your employees on 19/11/2013. I am deeply unsatisfied with the service and the increase in my monthly membership that is due to commence next month. Below I will explain why. I've been a member with you for close to 3 years at your London Wall branch. In the summer I moved in with a friend who also works in the city. I… Read Full Review

Jbyofessex's Comment

Written on: 11/01/2014

My experience exactly, rubbish gym. Get out as soon as possible, I have!

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“not friendly, unhelpful membership employee”

Written on: 04/12/2013

been with LA for 4 years, managed to ingonre few issues here and there, when I wanted to cancel my membership, I experienced the ugly face of this organization, no consideraion, essentially I am leaving them with bad experience at the end of being a loyal member. But hey wont let these people upset me for extra 2 months fees.. I am happy to pay it just to get rid of them.. poooor customer service… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“never again”

Written on: 01/12/2013

Expensive,too many people even off peak,always something broken… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“LOAD OF RUBBISH - STAY WELL AWAY”

Written on: 01/12/2013

Sales pitch misleading, they just want you to sign up promising everything, stating if you live more than twenty miles away from a gym you can just cancel no questions asked and no cancelation fees. Tried to cancel and had to give a months notice which cost me. Just stay well away!!!!… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“Impossible to leave”

Written on: 21/11/2013 by Darran123 (1 review written)

DO NOT JOIN THIS GYM. When signing the contract I ask what the policy was if I needed to move away and cancel my membership. They said it would be fine. All I needed to do was bring proof I was moving away into the gym. I lost my job and had to move away. Brought some proof into the gym and the receptionist said everything was fine, my membership was cancelled. About a month later I started receiving calls from LA Fitness head office asking me to pay my outstanding bill. I explained that… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“worst gym dirty and filty and worst manager”

Written on: 09/11/2013

iam member since 7 year and day by day this gym is getting worst and worst.bathroom 2 out of six don't have even soap dish since 2 month. worst thing clock on wall need 2 AA Batteries they didn't replace since 15 days. when i spoke to manager he told me he order it.And if you ever catch manager smile there is $5000 price on it. his name is Todd in Farmingdale NEW YORK gym. he is worst manager i don't know how he got this job and very very rude guy.if you are desperate for gym and member ship… Read Full Review

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★☆☆☆☆
LA Fitness Health Clubs www.lafitness.co.uk

“Read fine print!”

Written on: 04/11/2013

I've been a member of the LA fitness at Dartry for a year. I've been out of the country a lot of the year and wasn't able to take advantage of my membership which was set to expire as of the end of October per my one year contract. I contacted them when I noticed that they had taken yet another payment after the end of my one-year contract and was told that my contract rolled on month-to-month until I notified them and therefore they were going to take two more months of fees. The gym is just… Read Full Review

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