34SP.com - www.34sp.com Reviews

★★★★★
4.7 / 5
203
94% of users recommend this
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★★★★★

“34SP Hosting - 8 Years of Incredible Service! ”

Written on: 07/09/2012 by starmoongirl (1 review written)

Way back in 2004 somewhere on a CD which came with a PC Magazine, I found an article about hosting, and the lady author recommended a company called 34SP as the best value for money and service. Not knowing where to start and being an older female "totally green" amateur webmaster I trusted her recommendation and ordered hosting from them. I designed a small site and published it within days and within 10 month had 1.5 million hits per month. Excited by my success I designed some more sites… Read Full Review

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★★★★★

“Site hosting problem easily solved”

Written on: 07/09/2012

I am the webmaster for a website which is hosted by 34SP. The site recently went down because it hadn't been paid for - not my fault but the lady who should have paid was having a baby so she can be excused! 34SP staff were extremely helpful and communicative and in no time at all the problem was solved. I was very impressed with the quality and speed of the communication and if I was doing another website which required hosting it would be with 34SP. Thanks for excellent and speedy service… Read Full Review

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★★★★★

“Excellent 34sp.com Hosting Services”

Written on: 07/09/2012 by NaiadProm (1 review written)

Hi Guys I have been using 34sp.com for a long time now just thought to share my comments with others who are looking for a great hosting company with an excellent service for their needs for a very competitive price. if you are looking for a reseller hosting, cheap domain names, professional hosting I can recommend 34sp.com to everyone with no hesitation. They honestly very good at what they are doing. The phone support team is good (unfortunately no more Jonny :( Yes, in the past we did have… Read Full Review

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★★★★★

“34SP Guys Are First Class”

Written on: 06/09/2012 by LifePodcouk (1 review written)

34SP make owning and managing a website as simple and straightforward as can be (and a lot less scary for numpties like me)! I love the fact that you can call them up and speak to a friendly member of the team; they are always extremely helpful and cheerful too. The email'ticket' service is fast - I never have to wait long for a response - and it's always from a named individual (not an anonymous mailbox). I have used other hosting providers in the past but they weren't in the same league as… Read Full Review

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★★★★★

“Great service”

Written on: 06/09/2012 by ianmcsloy (1 review written)

Just a quick note to say that the service we experienced from Lee and others is great and needs to be noted. Nice to experience technical support who are helpful and don't talk down to us like most other support companies.Keep up the good work… Read Full Review

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★☆☆☆☆

“Went downhill rapidly, AVOID! Even to charities”

Written on: 21/05/2012 by james108 (1 review written)

The basic premise of 34SP is good - providing hosting and domains, support, the price to services is very reasonable considering the services they offer (hosted platform managed by 34SP, Virtual Private Servers, specialist domains and custom configurations). The services of 34SP were recommended to us by the charity consortium in the UK as a charity friendly service. Unlike charities however we do pay for both our domain and hosting due to the size of our site and the features being available… Read Full Review

Seregoncouk's Response to james108's Review

Written on: 11/09/2012

Shocked! Been with them for 7 years and had next to no downtime I believe, fantastic company through and through.

Shame things could not be resolved for you.

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Last_Grey_Cell's Response to james108's Review

Written on: 29/07/2013

Ummm... doesn't sound like the 34SP I know - have you got the right company? I have been using 34SP for a very long time and have always found their technical support to be outstanding and technically assured. May I ask what your technical qualifications are as I think I detect some inconsistencies.

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James108's reply to Last_Grey_Cell's Comment

Written on: 30/07/2013

Wow that is very personal, see you are on two review sites too, replying to both my responses.

OCR level 2 IT practitioners
NVQ certificate IT practitioners
iPRO systems support
Linux desktop and server class+ with Linux+
CISCO IT essentials 1 and 2
Various Microsoft certificates from Windows 2003 / 2000 MCSA
Many other small and previous qualifications from an earlier era.

I thought reviews were meant to be on the company rather than personally vetting the person writing the review? I am employed as a systems administrator so my craft and knowledge is on par. I've worked on ships proving IT level engineering for deployable, scalable systems too. Interesting you've also posted on another review site too.

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★★★★☆

“I've had a reseller account with 34sp for several...”

Written on: 29/12/2010 by gphood (1 review written)

I've had a reseller account with 34sp for several years and whilst, like any company, there have been issues here and there, the main reason I have kept with them is their attitude to their customers, which has always been excellent.

The bandwidth and discspace allowance started to become a problem for me around three or four years ago. I was considering going elsewhere at that point, but they raised those limits quite considerably for all accounts just at the right time for me and it's not… Read Full Review

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★★★★★

“Having been with 34SP for a number of years, we have...”

Written on: 26/10/2010

Having been with 34SP for a number of years, we have found them to be reliable and helpful.
Always fast on support and if they have taken longer than a few minutes to repond via an e-mail they are always on the end of the phone too.

They are experts when it comes to their hosting services. Never appearing out of their depth in any way.

Despite other providers being marginally cheaper, we have stayed with 34sp because the support provided is always there when we need it… Read Full Review

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★★★★★

“34SP.com have been hosting my site for about 4 years...”

Written on: 30/07/2010

34SP.com have been hosting my site for about 4 years now. On the few occasions I've had to email or call support they've responded quickly and answered my questions very well.

The price is great and for the ever improving service they offer has really been going down. The new professional package that I have been migrated to includes a lot of extras that previously I was paying for along with much more diskspace and bandwidth, and actually costs less than I was paying before!

I wouldn't… Read Full Review

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★★★★★

“Great company and very customer focussed with a...”

Written on: 01/07/2010

Great company and very customer focussed with a support system that is second to none. I have several sites using them and switched to a reseller account a couple of years ago. The staff at 34sp helped me move all the accounts across without any downtime.

Pros: 24/7 support via ICQ, telephone (regular number not 087..), email and a forum. Very quick to respond, usually wthin a few minutes. Reasonable prices. Regularly improving their infrastructure and recently added a new datacentre. All UK… Read Full Review

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★★★★☆

“Used these for 2 years now, never any problems, it...”

Written on: 23/04/2010

Used these for 2 years now, never any problems, it always works, I'm not paying much (3.50 per month) and it does everything it needs to do. Quality stuff… Read Full Review

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★☆☆☆☆

“Great support, always on hand - however one gets a bit...”

Written on: 23/03/2010

Great support, always on hand - however one gets a bit fed up of needing to use support! my sites always go down, nothing ever goes to plan when installing scripts such as Prestashop, Joomla or Wordpress.

A true pain in the **** when compared to other hosting companies. I am just in the process of bidding fair-well to 34SP "FEW!" before I p**s off any more customers.

Avoid if possible!… Read Full Review

Nhearn's Comment

Written on: 26/10/2010

I found this review not helpful because...
<br/> this user has based their opinion of the hosting service they recieved on their own inability to install scripts.
<br/>Was this user talking about shared hosting, VPS or dedicated?
<br/>Either way, unless they were reviewing Shared Managed Hosting, then their site not staying up is their own fault.
<br/>Both Joomla and WordPress (Never used Prestashop) are easy enough to install without any need for script-installers.

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Gphood's Comment

Written on: 29/12/2010

I found this review not helpful because...
<br/>
<br/>It gave the impression that 34sp customers should expect a fair amount of downtime and that's not my experience at all. If the downtime is down to the installs, then that's a different matter but the reviewer should have made this clear.
<br/>
<br/>I agree that the installers have had issues. I now install Joomla myself rather than use the 34sp automated installer. It's not as easy as pressing a button, but it's certainly not rocket science either.
<br/>
<br/>Whilst the reviewer is entitled to have a whinge about a facility that should work out of the box, he (she?) should have been a bit clearer about whether or not the problems were anywhere other than the script installers.

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★★★★☆

“Good ISP. Ive used them for a few years and have...”

Written on: 09/01/2010 by basic147 (2 reviews written)

Good ISP. Ive used them for a few years and have receently upgraded to the professional hosting account.

Great customer service, staff seem knowledgable and helpful and above all the hosting seems reliable and safe.

I use freezone as my other ISP and I must say 34sp wipe the floor with them in every department… Read Full Review

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★★★★★

“Having had a reseller account with 34sp for over 6...”

Written on: 10/03/2009

Having had a reseller account with 34sp for over 6 years I can definately say their service is excellent and I have had absolutely minimal downtime. Can not recommend them enough.
Not the cheapest but definately one of the best… Read Full Review

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★★★★★

“The service at 34sp.com is simply fantastic for the...”

Written on: 28/11/2008 by hostguru (1 review written)

The service at 34sp.com is simply fantastic for the price. Where else can you pay less than 2 pounds per month and get really expert tech support that answers your questions fast?

The hosting plans are good as well. The VPS hosting plan is a great value.

They have had several promotional offers lately. You can check their homepage at:

http://www.34sp.com

to see if they have a special offer running currently. It's really hard to go wrong with 34sp.com!
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★★★★☆

“Excellent service, friendly and helpful staff, great...”

Written on: 30/05/2008

Excellent service, friendly and helpful staff, great support. We wanted a feature that they were under no obligation to provide and wasn't supported on our server and they switched us over to a new one, no questions asked and free of charge. Support responses are always within a couple of hours and usually much sooner. Exemplary hosts… Read Full Review

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★★★★☆

“Straightforward, clear website and instructions. Very...”

Written on: 07/05/2008

Straightforward, clear website and instructions. Very helpful staff when I phoned up on a normal landline, not a premium rate number. Happy to answer a barrage of questions in plain English without patronising me.
I haven't used the email facility so can't comment on that and other features but overall I would recommend them for efficiency and helpfulness… Read Full Review

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★☆☆☆☆

“When transferring a domain, I personally found it...”

Written on: 25/04/2008 by chtyrone (1 review written)

When transferring a domain, I personally found it difficult to transfer, as in my opinion they would not unlock the domain, refusing to give me an EPP code, sending me almost exactly the same email 5 times.
SMTP costs 16 quid extra, bringing the annual bill to 50 odd quid for basic hosting - far too expensive for the normal mortal.
Do not recommend 34SP.com… Read Full Review

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★★★★★

“I was recommended to 34sp web hosting about 3 years...”

Written on: 05/09/2006 by a34spUser (2 reviews written)

I was recommended to 34sp web hosting about 3 years ago after names.co.uk bought out my previous webhost and started messing everyone around. During this period, the up-time has been quite impressive, except for a couple of blips earlier this year -- a DDOS attack (let's face it, *nobody* is safe from these) and an outage on the upstream network (where 34sp wasn't to blame, and wasn't the only casualty).

Unlike other hosts (e.g. dreamhost) that offer patently absurd levels of bandwidth in the… Read Full Review

A34Spuser's Response to a34spUser's Review

Written on: 10/06/2012

UPDATE: Six years later, and I'd take back some of those stars if I could. Things have gone downhill quite considerably these last few years. Prices are now much higher, but the level of support and uptime has dropped considerably. Incorrect and insecure server configuration seems to be an ongoing problem. It's time to move on.

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★★★★★

“Excellent budget hosting and reseller accounts. I have...”

Written on: 05/03/2006 by vdub (1 review written)

Excellent budget hosting and reseller accounts. I have been using 34SP for 4 years and had no major problems. You can actually phone up and speak to some one from tech support who know what they are talking about, and get problems sorted fast… Read Full Review

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