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Review by
lancsamb
on 27th Oct 2005
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0
I received a letter from Powergen to have cavity insulation and loft insulation at a reduced price. I called the free phone number for days. I left messages on their system but they never called back. I emailed them twice but they never replied. I then received mail shot from British Gas offering th ...
lancsamb's full review | 125 words
Review by
hedgehog
on 7th Oct 2005
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I have been with Powergen for many years and wished that I had changed service provider before now.
After receieving advice from call centre in India to ignore official Powergen letters, I have decided to look for another service provider.
The thing that really capped it for me was the bad deb ...
hedgehog's full review | 205 words
Review by
davey320
on 2nd Oct 2005
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Respect :
+1
£745 taken from my bank account by Powergen on 20th August 2005 and I'm still waiting for it to be returned. I did not owe them this money but they decided to take it anyway. Their audacity has only been surpassed by their dire customer service. I have written numerous letters and called th ...
davey320's full review | 133 words
Review by
apjelley
on 18th Aug 2005
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Impossible to get through to customer services in India. I've waited for over an hour on the phone, and then I got bored and hung up.
apjelley's full review | 31 words
Review by
Jennie Kermode
on 17th Aug 2005
User Rating : 1
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0
I transferred my domestic accounts for gas and electricity to Powergen last November. They took two months to get the electricity transfer sorted out. Then today, the following August, I got a bill from my old gas provider, Scottish Gas. I phoned them and was told that they had never been contacted ...
Jennie Kermode's full review | 66 words
Review by
ctdc3
on 14th Jul 2005
User Rating : 1
Respect :
0
Powergen - At first get electric, get bill, pay bill.
Then, get electric, dont get first bill, pay bill. So I sorted out direct debit.
Then, get electric, don't get bill, they didnt take payment and denied knowledge of setting it up. So I requested e-mailed bill.
Then, get electric, dont get firs ...
ctdc3's full review | 105 words
Review by
linhill
on 6th Jun 2005
User Rating : 0
Respect :
0
We lived in our previous house for 20 years, supplied by Eastern Elec then TXU energy. No problems paying on line.
Then Powergen took over. They kept sending red reminders even though payments had been made on line, necessitating lots of phone calls.
On one occasion I was told my payment ...
linhill's full review | 226 words
Review by
Roger L
on 25th Nov 2004
User Rating : 0
Respect :
+1
I am currently living in rented accommodation and inherited PowerGen as my electricity supplier. I was recently told by a salesman at my door from another company that PowerGen are forced to be the most expensive because of some government rules. I would have changed but couldn't be bothered with ...
Roger L's full review | 506 words
Review by
fieryredhead1uk
on 4th Nov 2004
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0
In October 2002 a canvasser for the Powergen Electricity Providor knocked at my door, after a lengthy discussion myself and my husband signed up for Gas & Electricity. Which was the worst mistake we have ever made. After receiving a bill in November for both services we paid it and thought nothing ...
fieryredhead1uk's full review | 547 words
Review by
epochert
on 30th Aug 2004
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0
Powergen Electricity Supplier - Well, me and my friend moved in to a brand new 2 bedroomed flat. When we moved, our landlord said all you have to do is call Powergen with your details. So I did, again and again. I explained the situation and mentioned that it is a new flat and guess what, they could ...
epochert's full review | 139 words
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