Cineworld Reviews

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★★☆☆☆
2.0 / 5
121
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  • Choice Of Films

  • Refreshments

  • Customer Service

  • Value For Money

Summary

Cineworld cinemas claim to offer the best multiplex screens, latest movies and 3D films in locations including Aberdeen, Shrewsbury, Ipswich, Glasgow, Cheltenham, Sheffield, Llandudno, London, Ashton Moss and many more locations around the UK. Let us know what you think of their screens, prices and customer services by adding your own review.


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★☆☆☆☆

“Great if you want to wait (or miss your film)!”

Written on: 25/06/2011 by Annoyedtim (1 review written)

Chesterfield 25/06/2011 If you live in Chesterfield then you are kind of stuck with over priced local facilities but this cinema has extremely bad service. As others have said, you have to buy tickets at the good counter, and with only one or two very average staff, it takes ages to get served, even if you just want a ticket. The reality of this is that it can easily take 40 minutes to get served by which time you are past the last sale time (tens minutes after official start time) and then… Read Full Review

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★☆☆☆☆

“Saturday 26 February 2011 15:15 Sheffield, Booked...”

Written on: 05/03/2011

Saturday 26 February 2011 15:15 Sheffield, Booked tickets online to watch Big Momma's House, i was hoping to pick my tickets up at self service machines at the cineworld sheffield centertainment,the ticket machines were all out of order, went to join a very long queue which meant our movie was started before it we were served, i was told at the counter the system cant find my booking because the movie i booked for has already stated so they have to book me on the next viewing which is about 2… Read Full Review

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★☆☆☆☆

“Myself and 4 other members of my family have had...”

Written on: 14/02/2011 by Tacarna (1 review written)

Myself and 4 other members of my family have had unlimited cinema cards for over 4 years. I have paid in total for the full 4 years over 3000 pounds. However the counter where you used to purchase tickets from, has now been closed and tickets are available from the food kiosk (which is a pain when there is a queue for people only wanting refreshments in front of you). You cannot book films in advance and I visited the cinema early this morning to get my tickets for a one of showing tonight and… Read Full Review

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★☆☆☆☆

“Just returned from another horrendous experience as...”

Written on: 22/01/2011

Just returned from another horrendous experience as Cineworld. Took my 2 small children to see Shrek. When we got there the queue was enormous, as usual only 1 person working. Why only have one person working on a Saturday!, I queued for 20 minutes to be told when I was finally served this was now sold out. There was nothing else showing that was suitable for my children. I then had to pay for parking for not even seeing a film.
I will never go to Cineworld again… Read Full Review

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★★☆☆☆

“I have had an unlimited card since 2003 and for the...”

Written on: 19/01/2011 by zecko (3 reviews written)

I have had an unlimited card since 2003 and for the first time I am considering not renewing for the following reasons:

-The unlimited card does not allow you to pre-book so for blockbuster movies you have to go the cinema really early to ensure a seat. There have been times when I decided to pay online (even if I have a card) to make sure I had a place because I couldn't be there an hour before.

-Even if you have an unlimited card, you get charged a extra fee for 3D movies, not for the… Read Full Review

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★☆☆☆☆

“Tron 3D was absolutely rubbish. It was not 3D - it was...”

Written on: 13/01/2011

Tron 3D was absolutely rubbish. It was not 3D - it was out of focus. Sound was just LOUD, not balanced. Food overpriced and service rubbish. Will not attend Cineworld again… Read Full Review

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Sisu's Comment

Written on: 22/09/2011

Unless you are an ex projectionist, or you are in the industry, comments like the above are, flawed.
Having been in the industry for 20 years, i do know what i am talking about when it comes to the presentation of film, & believe me , you, would seriously know when 3d is out of focus. Its easy to write comments like that, when the vast majority of people have no idea what goes on in a projection box, ask if you cvan have a look, next time you visit a cinema, prepare to be humbled. Sisu

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★☆☆☆☆

“Every time I have been to Cineworld something has been...”

Written on: 29/11/2010

Every time I have been to Cineworld something has been wrong. Generally it is the quality of the service; it is normally slow, ungracious and quite frankly unprofessional. I queued for nearly 40 mins one day for a film, it wasn't a long queue but there was only one person serving while a manager sat in the next booth/till teaching a new member of staff how to work everything - don't get me wrong, I know everyone has to learn etc etc but at a peak time probably isn't the ideal moment. I have to… Read Full Review

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★★★★★

“I have had an unlimited card for 3 years and have only...”

Written on: 13/11/2010

I have had an unlimited card for 3 years and have only ever used it at the great Cineworld at Ashton Moss. I have always found the screens clean and the seats comfortable with good picture and sound even in the smaller screens. Film choice is excellent with so many screens. I only ever buy coffee as popcorn and soft drinks are always ludicrously priced no matter which cinema you go to. They occasionally supply tickets at the refreshments counter but this doesn't bother me as I would be queuing… Read Full Review

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★☆☆☆☆

“I have just spent the afternoon at cineworld brighton...”

Written on: 10/11/2010

I have just spent the afternoon at cineworld brighton once again it was a pretty awful experience we had to buy tickets from the same place as people get there sweets/food just one guy serving it took ages to get our tickets and we were late for the start of the film, there was no heating [and it was cold] I went to get a hot dog was told not ready yet but when I went back 15 mins later was told they were not doing hot dogs I couldn't believe it,the place is badly run they cut down on staff… Read Full Review

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★☆☆☆☆

“Went to see Avatar in 3D. Picture quality was...”

Written on: 29/08/2010

Went to see Avatar in 3D. Picture quality was rubbish. Had brown tinge and none of the beautiful colours came out. I had seen Avatar previously in an IMAX cinema - what a difference. I will definately not got to watch 3D films at the Aberdeen Union Square.
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★☆☆☆☆

“The Enfield Cineworld branch has the most consistently...”

Written on: 18/08/2010

The Enfield Cineworld branch has the most consistently appalling customer service of any place I've ever been. The queues are frequently enormous, which is to be expected at peak times, but the cinema does not bother to increase the number of staff on the ticket desks to help with this! Another reviewer has complained that the staff aren't overly friendly, just focussed on selling tickets as quickly as possible. I have never noticed the ticket desk staff being in a hurry to do anything. They… Read Full Review

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★☆☆☆☆

“i did not even see a movie because on the intonet it...”

Written on: 03/08/2010 by ellimi (1 review written)

i did not even see a movie because on the intonet it said 8.00 but it was 9.20… Read Full Review

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★★★☆☆

“i liked the film when i went to see it but when we got...”

Written on: 25/07/2010

i liked the film when i went to see it but when we got in we where toold to go into a diffrant cinima and we got kick out :(

but then next time i went with my friends perfect service but then...
4 boys behind me kept pelting me and my friends with popcorn and did not get kicked out

i still love the cinima its in the perfect place next to bowling, the shops, and frankie and beenies

i would like to know how much drinks and sweets and popcorn is online so i deside how much money to… Read Full Review

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★☆☆☆☆

“Took my children to see Shrek 4. It was the worst...”

Written on: 10/07/2010 by simon2010 (1 review written)

Took my children to see Shrek 4. It was the worst experience of my life, Most of the screens were showing the overpriced 3D version. Only had one screen which showed the 2D version and then it was only showed twice a day.
As with all cinemas food was way overpriced and the drinks are about three quaters full with ice, so I gave it back and asked for one without ice, this request was met with a disgusted grunt from the employee. The floor of the screen room was covered in litter and the seat… Read Full Review

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★☆☆☆☆

“Last em I Went online to find if brothers bloom was...”

Written on: 16/06/2010 by ralphyb (3 reviews written)

Last em I Went online to find if brothers bloom was plying it said it was on at 8.50

I went and it wasn't on
Not happy… Read Full Review

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★☆☆☆☆

“I'm sorry I still go to this cinema because its the...”

Written on: 08/04/2010 by JodieMuggs (7 reviews written)

I'm sorry I still go to this cinema because its the old one for miles with parking, and my other half has a free film card. But the service has to be worst in the world, never enough staff at the right times, the cinemas are often out of order or the sound is all over the place. and usually nothing but the smallest notice to tell you there is a problem with the film so you buy a ticket sit in the film watch 20 mins thinking your going mad and walk out to find your not going mad and the usher… Read Full Review

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★☆☆☆☆

“Cineworld is absolute rubbish. I could no longer...”

Written on: 24/03/2010

Cineworld is absolute rubbish. I could no longer afford to pay for my unlimited card so I called up to cancel it over a month ago and was told I couldn't cancel it. I then found their email address a couple weeks ago and asked for my plan to be canceled because I couldn't afford the unlimited plan anymore. I never recieved a response so I thought it was canceled. I check my bank account today and I had been charged for it. I then called up to complain and the manager canceled it for me but not… Read Full Review

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★★☆☆☆

“Everything was good apart from a rubbish staff that...”

Written on: 15/01/2010

Everything was good apart from a rubbish staff that upset one of my friend by asked us to leave the cinema forcefully while we done nothing wrong. I know it was wrong that my friend were unhappy about the situation and swore about it but while we tried to calm her down, the stupid ticket guy ask us to leave with threaten word, i would like to go back to cinema again but only if the idiot not works there anymore… Read Full Review

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★★★★☆

“to much price on tickets and sweets at cineworld”

Written on: 23/09/2009

to much price on tickets and sweets at cineworld… Read Full Review

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★★★★☆

“Cineworld is the only cinema in Ipswich; making it...”

Written on: 21/07/2009

Cineworld is the only cinema in Ipswich; making it quite hard to compare to others. Although the refreshments are insanly overpriced they are of good quality and the large popcorns and drinks are good value. The seats are OK but some of them are ripped, the drink holders broken and some of the seats are wobbly. The tickets are over priced; like most things in the cinema, also if going, without looking online first, can be potentially problematic because the prices are so high you wouldnt know how… Read Full Review

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