written by on 27/03/2009
I found that service support at 5 Quid Host was too mechanistic and slow. The standard form to fill in on the customer's time, 'we will get back to you in 24 hours' set-up. Not so good if you have a problem or need telephone help, which appears non-existent.
written by peter144 on 25/03/2009
What a great service !
I am currently using the 20MB/month **FREE** service to get up and running.
I've raised one query with the team so far (I had a MYSQL password which contained punctuation that broke my PHP connection string). The support team correctly diagnosed this and responded to me within 10 minutes of me raising the support ticket.
I strongly recommend them.
written by on 19/03/2009
5 Quid Host's support team reply to your queries/issues very fast, very professional an dedicated. Good service and plans
written by on 18/03/2009
Perfect. Miles ahead of others I've tried. incredible reliablity and excellent, knowledgable staff. Excellent support request turn-around time, reliable servers, great value. Would recommend 5 Quid Hosting.
written by on 17/03/2009
Would highly recommend 5 Quid Host, their prices are pretty good (you could probably find cheaper, but certainly not for the same quality of service). Amazing customer support - I think I've had a response within the hour every time.
Good features - accounts. Servers sometimes seem a little slow.
written by on 17/03/2009
Just upgraded to Level 1 on 5 Quid Host, and will upgrade as needs require. Using Joomla, and was very easy to set-up (and latest version). Level 0 was free, and enough to get going. Backup easy to use, but haven't tried restore yet.
written by woodyswe on 13/03/2009
I have 5 domains on the free package with 5 Quid Host and have had no problems at all. There service is second to none. Customer service is brilliant even when the problem was at my end.
written by on 11/03/2009
Support is excellent at 5 Quid Host and have always reacted promptly whenever I have had a problem, which have been few and far between. I wish every company I deal with were as professional as these guys!! Good points are Price & Support
written by mgs30 on 09/03/2009
Only just taken up the hosting with 5 Quid Host, but everything seems to be easy and straightforward so far. Setting up the Joomla base site is simple and common sense. All areas of the C-panel have worked without fuss. Nothing bad encountered yet and I am pleased with the service so far.
written by on 04/03/2009
5 Quid Host has easy to buy web space, great prices and after sales service.
Used a few times now and always happy. Simple, easy to use and so far, great customer service and aftersales.
written by Crimperman on 03/03/2009
I use 5quidhostings other service webdesignerhosting.co.uk which is designed with resellers and hosting companies in mind. I mostly provide hosting to friends and local charities so it suited me.
The price is good - you can try it out for free and even if you want to take the plunge it's only a fiver a month to start with. Customer service is excellent and they respond by e-mail very quickly. MY only bug bear is that sometimes the sites I host seem a little slow in connecting to. Once I'm there they load okay but getting to them can be slow - especially at what might be considered peak times.
They're a UK company but most of their servers are in the US. This is not a problem except the AWstats and server logs are in the server's local time so you have to remember that. But really I've found them very good to use and a fine alternative to the established companies. They also host on GNU/Linux only which is a real plus for me.
written by jimmy9pints on 27/02/2009
Good customer service. No phone service available. But always fairly prompt and helpful responses via email.
Good value for money.
Don't try to sell a million other products and services to you. Just good honest and straight forward.
Their payment system drives me nuts. No pay-pal means I can't use my usual method. My credit card is usually refused (although using it via pay-pal and other sites is no problem). Google checkout does not seem to be available where I live (not 5quidhost's fault, but still frustrating).
I would recommend 5quidhost to anybody who needs a no hassle web hosting service.
written by kyleblythewhite on 27/02/2009
5 Quid Host provided me with very good service.
Started with FREE PACKAGE, No banners, no adds, just free hosting space that is quality and fast, has all the features of top end hosting and no cost...
Just upgrading to LEVEL 1.. and will work my way up the ranks as my traffic increases.... Quick feedback normally, although Once or twice I seem to not have received a response, but has been about very minor issues, that seem to have been fixed!
written by on 24/02/2009
Overall 5 Quid Host is very good and excellent for the money. Domain parking is easy and trouble-free. Most things seem to work as described with a minimum of fuss. Easy to use control panel. Very easy to set up and remove new services etc.. Fast access. Very quick and accurate (friendly) help-desk responses. Bad points are: SSH access has to be pre-arranged and has a 7 day limit but a major issue. Not easy to track status of support messages and no history of them, hasn't been a real issue yet but could become so.
written by backszbu on 22/02/2009
I think 5 Quid Host are the best providers that I have ever worked with. Their technical support is great, and they are very reasonably priced
well done.
I do not know of any bad points.. so far its all good.
Keep up the good work.
written by danhiggins on 20/02/2009
Easy option choice. Very easy and secure ordering...
Will recommend 5 Quid Host to everyone
Overall experience was Very easy. Maybe the easiest checkout I have ever done on the internet.
I have been using the net since the early days and this was a nice welcoming process...
Thanks
written by on 20/02/2009
Quick, effective responses by people who really know what they are talking about. 5 Quid Host are great. They're the third web hoster I've used and have been able to quickly and determinedly sort problems that previous hosters kept assuring us either did not exist, were nothing to do with them or not fixable. I run a small business that depends on email, so it needs to work consistently. Currently paying £5 a month for an excellent service, can't fault it, particularly not at the price. sometimes I don't immediately understand what they are telling me but that's my technological ignorance rather than any failing on their part.
written by on 13/02/2009
Customer service at 5 Quid Host is fantastic, i have e-mailed them a couple of times for help and within 1-2 hours they got back to me and helped me resolve my problem, they even did it for me once. My website is really responsive, no lag, and its always up. servers are really good regardless of being in america... and its very cheap aswell at only 2 quid a month. I would strongly reccomend using them as your hosting company, theres no catch, no nothing, plain and simple 5 quid a month for a great hosting plan, no sign up fee no setup fee, just a fiver and thats you. Up and running straight away.
written by on 10/02/2009
I would have no hesitation recommending 5 Quid Host in future. All good, I inherited the domain and hosting from someone else and have found the service to be excellent.
written by on 09/02/2009
You'd be a fool not to try them - take the free option and upgrade later if you don't believe me. Extremely fast responses to e-mails.
All the kit you need for a reasonable price - and you can even check out the service for FREE!
Have hosted websites to blogs with 5quidhosts for the last few years with no problems ever.
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As rated by our community of reviewers
Crimperman's Response to Crimperman's Review
Written on: 28/05/2009
Just to heap more praise on their customer service - after writing the review above, I received an e-mail from 5quidhosts offering to move my account to one of their UK-based servers in order to try and resolve my speed-in-connecting issues. The e-mail arrived at my inbox within an hour or so of writing the review and the whole swap was managed for me by 5quidhosts. Excellent service and I heartily recommend them!