5quidhost Reviews

9-10 St Andrew Square, Edinburgh, EH2 2AF
★★★★★
4.8 / 5
936
95% of users recommend this
  • Value For Money

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★★★★☆

“Good Service”

Written on: 26/02/2015 by 1971Tucker (1 review written)

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Good value, good service.... a nice person rings you back very quickly if necessary… Read Full Review

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★★★★★

“Excellent Service & Great Value”

Written on: 22/02/2015 by TaliyahRay80 (1 review written)

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Queries are always responded to quickly, the service is excellent and the prices are great. Would highly recommend… Read Full Review

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★★★★★

“Support team are great”

Written on: 21/02/2015 by JosieBuchanan (1 review written)

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I am a complete novice when it comes to building websites, so before I did anything I emailed the support team here and they told me everything I need to do to host the site I had inherited. They were patient with any questions I had an completely understood where I was coming from. Their site is very easy to understand and like I said the support is there if you need it. I cannot say thank you to them enough, they have made a lot of people very happy!… Read Full Review

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★★★★★

“Still great after nearly a year”

Written on: 19/02/2015 by Jordann91 (1 review written)

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Excellent service, no surprises, keeps getting better. Will be hosting more sites with 5QH soon… Read Full Review

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★★★★★

“Totally Painless”

Written on: 18/02/2015 by T12vng (1 review written)

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From the initial switch from my previous provider a year ago I have had not one issue! Very helpful with the transfer and I have even slightly exceeded my limits with no recourse. Fantastic prices, very helpful, no server issues experienced. So happy I'm about to upgrade my service… Read Full Review

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★★★★★

“Prompt no-nonsense service”

Written on: 18/02/2015

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I needed a PHP library to be installed and was notified of the progress and final completion in under 2 hours. It worked flawlessly and took only a quick message sent from the support form to get quick and efficient delivery of just what I needed. If you know just what you need, then I heartily recommend 5quidhost for a fast, competent and no-fuss service… Read Full Review

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★★★★★

“very efficient”

Written on: 08/02/2015 by 1960Meyer (1 review written)

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the website is extremely efficient and easy to use… Read Full Review

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★★★☆☆

“Not so good as in the past”

Written on: 06/02/2015

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They used to be really strong but recently I've had outages of websites and had random changes made to email port servers with no advance warning that led to my email account being taken over by spammers. On the plus side when you do speak to people you get support.More support on setting up secure email step by step would be useful as no recommended settings appear to work in outlook… Read Full Review

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★★★★★

“Recommended”

Written on: 05/02/2015 by liberatedway (1 review written)

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Economic, simple and straight forward service. Customer service has been good. I run three websites with 5quidhost, and plan to add a few more during 2015… Read Full Review

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★★★★★

“A great service for a small registered charity”

Written on: 28/01/2015

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We have enjoyed the free service plan for a number of years and have always found the Support Team prompt and courteous in dealing with any issues that have arisen, and above all willing to assist and educate a novice web "master". Our charity provides educational and recreational activities for the retired and as more and more of our members have become IT-confident we have from time to time exceeded our bandwidth limit by the end of the month and the Support Staff have promptly increased our… Read Full Review

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★★★★★

“Support”

Written on: 27/01/2015 by AndyBama (1 review written)

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Time and time again, whenever there is a problem with the website or the email you guys have always been there. Most recently we had quite a serious issue, no matter what time of the day or night I email you guys are always so prompt and supportive in reaching a resolution. On this occasion in under 24 hours we had discussed the issues, created back ups, restored the website and everything was back to normal. It is the level of customer support that only keeps me with you guys, but… Read Full Review

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★★★★★

“Excellent and helpful service”

Written on: 26/01/2015 by Gilbert177 (1 review written)

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I needed a replacement host for a website that I created. I had resigned myself to having to re-create the site but thought I would just try the technical support of 5quidhost to see if they could help at all. The first response was within two hours and before long they had transferred my site over from my old host all set up and ready to continue using. Its how a business treats its customers that really matters to me and it seems to matter to 5quidhost too. Thanks !… Read Full Review

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★★★★★

“Great Support”

Written on: 26/01/2015 by MakailaMacGregor289 (1 review written)

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Always answer tickets within 20 mins, problemed solved… Read Full Review

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★★★★★

“Been using you guys for well over a few days now.....”

Written on: 18/01/2015

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Been using you guys for well over a few days now.. maybe 600 odd. No complaints :-)… Read Full Review

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★★★★★

“Great performance, facilities and support”

Written on: 14/01/2015 by ud5SSjd (1 review written)

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Having used several other hosting companies over the years I am delighted with the facilities, performance, reliability and most importantly the level and speed of support received which has helped me resolve issues with various Wordpress plugins in particular. I'm a firm believer that you get what you pay for and that ultra cheap hosting is a false economy. With 5quidhost I have peace of mind that I'm able to provide good performing, reliable, well supported hosting to clients which serves… Read Full Review

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★★★★★

“Used many times”

Written on: 10/01/2015 by yeConnolly359 (1 review written)

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Excellent company, they always help out when you need them. Would highly recommend… Read Full Review

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★★★★★

“Fantastic service”

Written on: 09/01/2015 by Hurley437 (1 review written)

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Great valve for money, excellent customer service (I got my problem sorted just 30mins after contacting and that was after 10pm on a Friday evening). Used numerous hosting companies but none are this good… Read Full Review

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★☆☆☆☆

“Too quick to suspend account! ”

Written on: 01/01/2015 by 484Christian (1 review written)

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Too quick to suspend account leaving me in a serious position where I needed to access my email but could not! Will shortly changing back to previous provider… Read Full Review

By 5Quidhost

Written on: 02/01/2015

Did you contact us to discuss why your account had been suspended? It normally takes 24 days for suspension to kick in as a result of non-payment (during which time reminders are sent by both e-mail and SMS text message where available). Do please get in touch with our support team (who are available every day across the holiday period) so that we can discuss this with you with a view to resolving this issue.

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★★★★★

“Outstanding customer support”

Written on: 31/12/2014

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5quid host customer support is amongst the best I have ever experienced. They are always really quick to respond to queries, and in my case, emergency account upgrade requests. I built and manage the website for a friend's hobby, and have limited experience, but 5quid host made the whole process of hosting the website really simple. I have recommended them to a family member who wanted to build a website for a club he's part of and he also found them to be great! 10/10!… Read Full Review

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★★★☆☆

“UPgrade process”

Written on: 24/12/2014 by Roselynt278 (1 review written)

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It seems sensible when there is an upgrade order to direct payment requests to the given email address that is not likely to be subject to a 'full quota' restriction. We were unable to get in to retrieve that request this last time!… Read Full Review

By 5Quidhost

Written on: 29/12/2014

Thank you for your feedback. Payment links will be sent to whatever e-mail address you've supplied to us for billing purposes. If you'd like us to add additional e-mail addresses for that purpose, please don't hesitate to get in touch with our support team.

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