Travel House UK Ltd. Reviews - www.travelhouseuk.co.uk

38 Riding House Street, London, W1W 7ES
★★★★☆
4.3 / 5
87% of users recommend this

Description (provided by business)

Comment from Review Centre

Please note that Travel House UK Ltd - www.travelhouseuk.co.uk is located in London
? Ask our helpful community of experts about this product or company
Travel House UK Ltd. www.travelhouseuk.co.uk - Ask a question now

Media Gallery for Travel House UK Ltd. www.travelhouseuk.co.uk

Travel House UK Ltd. www.travelhouseuk.co.uk
Travel House UK Ltd. www.travelhouseuk.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★★★★★

“Ian - flight to Ghana”

Written on: 08/08/2013 by HelenSusanBurton (1 review written)

This is the 4th time I have used Travelhouse and it was even more "straightforward" this time. Despite returning from Ghana at a very busy time, they managed to get me back, albeit to another airport (but sill convenient)on the dates I could travel. He managed to get me a cheapish flight with Royal Air Moroc with very little transit time. It isn't worth trawling the internet, when you have Travelhouse… Read Full Review

Report this review
★★★☆☆

“Disappointed with the service”

Written on: 07/08/2013

The advisor provided only a basic service, did not phone back within the time frame he promised, he claimed he was on holiday on the Saturday and had only called into the office, if this was the case why had he not handed over my enquiry to another member of the team. Despite offering to book the seats he had little knowledge of seating on the aircraft, in the end I contacted the airline myself and was able to improve our seating. I felt he couldn't be bothered with my enquiry… Read Full Review

Report this review
★★★★★

“Fantastic”

Written on: 05/08/2013 by sirbere (1 review written)

The very first time i booked my flight with you, i was'nt quite sure but Benny was just way too good in customer satisfaction, i've now used their services twice and will be using them again this coming october 2013 when i book my flight to Mombasa. Will highly recommend anyone, Do'nt look further. Thank you Benny… Read Full Review

Report this review
★★★★★

“Good customer service”

Written on: 28/07/2013 by Richkidd10 (1 review written)

The advisor did a great job giving me enough information about the flight I wanted to book. I would kindly recommend friend and family to use travel house and I will definitely use travel house again… Read Full Review

Report this review
★★★★★

“AMAZING SERVICE”

Written on: 27/07/2013

These guys are amazing. I worked with Ian and he had to scheduled and rescheduled all my flights because of some family complications i was having. He was really helpful and patient with me as i made my decisions. They are now my go to guys and will use them all the time… Read Full Review

Report this review
★★★★★

“Very excellent service ”

Written on: 27/07/2013

They very helpful people look after the customer , great service and fast reply to you , with phone or e- mail… Read Full Review

Report this review
★★★★★

“Great Customer Service!”

Written on: 25/07/2013 by loreliejoy (1 review written)

I have never received a brilliant customer service like this from a travel agency in this country! I can say it's a first. I was given various options while weighing the pros and cons plus a fast service as well. Job well done. Thanks so much!… Read Full Review

Report this review
★★★★★

“Great service Adam!”

Written on: 22/07/2013 by Stokely (1 review written)

The service I received was great with the adviser keeping in touch,at the same time remaining professional,patient and friendly. Iwill definitely use your service again and recommend you to family and friends.The cost of the ticket was affordable too! keep up the good work. Joan Stokes… Read Full Review

Report this review
★★★★★

“Excellent service”

Written on: 22/07/2013 by esbasmi (1 review written)

Tony, the advisor who dealt with me found me a Shanghai stopover option with China Eastern on a business class round trip to Australia which was over £800 cheaper than any other option. Great service and very attentive, will use them again where appropriate. Barry… Read Full Review

Report this review
★★★★★

“Best travel agent advisor”

Written on: 19/07/2013

This is my third ticket through travel house and l will keep coming so long staff like my advisor keep working for the organisation. His communication skills are wonderful and knows how to build rapport with customers at an initial contact. I would like to say thank you and keep up the good work. Thanks Mandie… Read Full Review

Report this review
★★★★★

“Travel House UK review”

Written on: 18/07/2013 by NuffSaid1 (1 review written)

It was an absolute pleasure and such a refreshing change to have Travel House take care of my personal requirements. I am more than happy with the outcome and will have no hesitation in using TravelHouse for future bookings and will highly recommend to others that are looking for the same. Kind regards Kevin Maloney… Read Full Review

Nuffsaid1's Response to NuffSaid1's Review

Written on: 19/07/2013

Why did you remove his name from my comments?

Reply to this comment

Nuffsaid1's Response to NuffSaid1's Review

Written on: 22/07/2013

Why did you omit [name removed] from the review. He was extremely helpful and wonderfully efficient.

Reply to this comment
Report this review Read 2 Comments
★★★★★

“I'm so glad with the services which I got from your...”

Written on: 15/07/2013

I'm so glad with the services which I got from your company. I was in a dillema but when I formed your company there was someone who was waiting to help. Thank you every much, God be with. JONATHAN… Read Full Review

Report this review
★★★★★

“Travel Agent”

Written on: 10/07/2013

I like the way on how my flight. Transaction was conducted in a very good and caring manner by n advisor who was always willing to help us satisfactory in all our queries. There is no downside im happy in the way we received courteous response at all times Many Thanks Mr David Boxall & Mrs Editha Boxall… Read Full Review

Report this review
★★★★★

“Great Service”

Written on: 09/07/2013 by Chola (1 review written)

My friend spoke very well about your services that she has continued to receive from your agency and so when I was looking for an agency to buy my ticket, she straight away recommended you. She said that I would not regret having done so and I am pleased that I took heed. I was guided through the whole process over the phone, and where I did not understand, Adam happily explained. The service in itself felt like I was sitting face to face with him, the hospitality was very good. I shall happily… Read Full Review

Report this review
★★★★★

“first class”

Written on: 08/07/2013

thank you for the first class serves , I always pleased with your serves even if I call at short notices you can always find me a flight and you have always found good prices for me I can only say it is first class serves all round and when I talk on the phone they are always very polite… Read Full Review

Report this review
★★★★☆

“airline ticket purchase”

Written on: 06/07/2013 by davidlaika (1 review written)

did well with my enquiry , only complication was the way they asked us to pay for the tickets ie sending straight from my bank account. this I felt complicated the purchase would use debit card as a first recourse In future David… Read Full Review

Report this review
★★★★★

“Thank You Ray!”

Written on: 05/07/2013

A very professional service, will keep coming back!… Read Full Review

Chriswinn's Comment

Written on: 06/07/2013

thank you
yet again first class serves from you and very good to talk to you as you get the best deals for me will always get my flights from you

Reply to this comment
Report this review Read 1 Comment
★★★★☆

“Fairly good service”

Written on: 04/07/2013

The initial service was great when we booked the tickets. Got a good deal from Travel House. Has slight problems when it came to changing dates but eventually all sorted and ready to go. Would recommend… Read Full Review

Report this review
★★★★★

“thank you very much you're the best ever! (Deborah)”

Written on: 01/07/2013

A very big thank you to the advisor for helping me find a cheap last minute flight. His services were fantastic and I would definitely recommend everyone I know. Thank you Deborah… Read Full Review

Report this review
★★★★★

“My best choice.”

Written on: 28/06/2013 by BeverleySandwith (1 review written)

My choice of Travel House Uk was the best decision I ever made in looking for flights. Both the guys have given me the ultimate assistance, even when I messed up and had to have a flight revalidated. Thank you. You took the stress away by assuring me that my problem could be solved… Read Full Review

Report this review
overview