Travel House UK Ltd. Reviews - www.travelhouseuk.co.uk

38 Riding House Street, London, W1W 7ES
★★★★☆
4.3 / 5
87% of users recommend this

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Please note that Travel House UK Ltd - www.travelhouseuk.co.uk is located in London
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Travel House UK Ltd. www.travelhouseuk.co.uk
Travel House UK Ltd. www.travelhouseuk.co.uk

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★★★★★

“Service was Excellent”

Written on: 10/10/2013 by Aussie76 (1 review written)

My agent was outstanding in every way. He was extremely helpful, courteous and his communication skills were excellent. I will certainly be contacting him again for my next flight abroad and I will certainly recommend him to my friends. I found Travel House to be overall outstanding… Read Full Review

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★★★★★

“SERVICE ”

Written on: 01/10/2013 by smokeydancer (1 review written)

First class service and very helpful,have been flying to phillipnes past 8 years and never had a deal this good.The advisor tried everything he could to make the whole experience first class...........hopefully my partner will be flying here next year and will surely use TRAVELHOUSE again… Read Full Review

Kirote's Response to smokeydancer's Review

Written on: 06/10/2013

Am writing to thank my advisor, for being so helpful with the search of my ticket to Nairobi. all I can say is that my experience with you was so good that I will refer you to my other friends in future and also use TRAVELHOUSE as my choice of travel agent. good experience and well looked after by you. once again thankyou.

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★★★★★

“FLIGHTS TO PHILIPPINES”

Written on: 30/09/2013 by michelle01 (1 review written)

EVERY THING WE ASK WAS DONE WOULD USE AGAIN EASY TO TALK TO YOUR ADVISOR RAY ANDERSON IF BUSY LEAVE A MESSAGE AND HE CALL BACK NOTHING WAS ANY TOUBLE FOR HIM THE SERVICE WAS EXCELLENT EVEN CHANGE A BOOKING WAS VERY EASY WE WILL USE TRAVEL HOUSE AGAIN TO BOOK OUR HOILDAYS OR JUST FLIGHTS WE GO PHILIPPINES ONCE YEAR WE BOOK LAST YEAR BUT COULD NOT GO BECAUSE I BECAME ILL BUT RAY ANDERSON HELP TO SORT EVERY THING OUT FOR US TO FLY THIS DECEMBER 2013 HOPE YOU AT TRAVEL HOUSE KEEP THE GOOD WORK WE… Read Full Review

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★☆☆☆☆

“Rude, expensive & unprofessional”

Written on: 30/09/2013

This was the second time I used Travel House to purchase flights to Australia. I should have learned from our first experience not to use this awful company. When dealing with your enquiry they cannot be more helpful, after they take deposit monies or full balance their customer service agents are rude, aggressive and disgusting in their attitude. What's more, the depot scheme does not hold the price of a ticket. We were asked to change our planned travel dates to a day later on return. This… Read Full Review

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★★★★★

“Quick efficient and friendly service”

Written on: 27/09/2013 by RazWa (1 review written)

Came across TravelHouse on the internet and contacted them by phone. The advisor was friendly and extremely helpful and found the flight I needed quickly. He was easy to contact by phone and answered e mail queries promptly. I've already recommended TravelHouse to family!… Read Full Review

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★★★★☆

“holiday to australia”

Written on: 27/09/2013 by edward15 (1 review written)

booked with travel house for the 1st time they were very helpful as i had not booked a long flight before so thanks will use you again… Read Full Review

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★★★★★

“Excellent,reliable service,would highly recommend.”

Written on: 26/09/2013

Excellent follow up and updates .Good customer care service.Flights offered at competitive rates… Read Full Review

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★★★★★

“Consultant: Ray Anderson”

Written on: 26/09/2013

I would recomend using their services, I had very plesant experience… Read Full Review

Franciscohen's Comment

Written on: 29/09/2013

Ray was extremely helpful and got me a good flight option in comparison to a different travel agent.

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★★★★★

“Excellent Customer Services”

Written on: 21/09/2013

This is my first time booking with Travel House and l can confidently say l was provided with an incredible and outstanding customer services. The advisor that l got through to asked me an in-depth questions of my likes and don't likes regarding different airlines and flight and despite me changing my travelling dates three times in two days it didn't phase him out he kept telling me he was there to get me the cheapest flight he could. He provided me with an excellent customer services that l… Read Full Review

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★★★★★

“The best customer service and experience ”

Written on: 20/09/2013

Travel house has proportionated the best experience for me when I decided to book my ticket to go home. I was served by the most caring, honest and helpful assistant I had ever came across. On the first call the assistant made me fell so comfortable, which was a very important matter for me not only because we sometimes don't trust buying ticket online due to many schemes going on but it was a very emotion time for me because I was waiting quite a long time to finally meet my… Read Full Review

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★★★★★

“go to ray for cheap flights”

Written on: 19/09/2013

ray anderson was very helpful in getting me the cheapest flight to the philippines would recommend and would deal with them again. … Read Full Review

Makadi's Comment

Written on: 20/09/2013

I'm sorry but this is the worst Travel agent I have dealt with.

After getting confirmation for a hotel / flight and paying the balance I was then told the next day that the hotel I was told I would be staying in could only give me a room for 5 days of the 2 weeks of my holiday . I have asked Ray to refund me the whole of the balance which was £1487 as I think that he did not keep his side of the contract. I was then accused of wasting his time and costing him money because he could have booked another 5 people a holiday ???? At first Ray sent me emails stating that he will refund my money but now is not replying to my emails asking why the money has not been refunded back in to my account. If there was ever a Travel agent from Hell this one would be at the top of the list.

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Makadi's Comment

Written on: 20/09/2013

Just tried to send an email to the complaints dept at Travel house and it is refusing my comment's !!!!!

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★★★★★

“Spot on Company”

Written on: 17/09/2013 by Madala48 (1 review written)

My girlfriend found them on the Internet & ask me to try them - spot on service, very efficient & informative, I will use them again no doubt & will recommend them to all my friends… Read Full Review

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★★★★★

“I love working with travel house alot”

Written on: 17/09/2013

I love working with travel house alot… Read Full Review

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★★★★★

“quick, efficient and very good service. ”

Written on: 15/09/2013 by lyd15 (1 review written)

Contacted company to book a ticket. The agent I spoke to was very helpful and I was extremely pleased with the service. The prices were competitive. I would definitely use them again and would also recommend them to a friend… Read Full Review

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★★★★★

“Good customer service”

Written on: 15/09/2013

Agent was very helpful through out the booking process, amending dates which i did. He was responding to emails and calls. I appreciated the services the company provided i will recommend to anyone who want easy and stress free bookings… Read Full Review

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★★★★★

“A very quick and pleasant way to book a flight at a...”

Written on: 15/09/2013 by oxtonbiker (1 review written)

A very quick and pleasant way to book a flight at a good price. The agent was very well mannered, easy to talk to, and knew his job inside out. I will use Travel House again… Read Full Review

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★★★★★

“The best customer service and experience ”

Written on: 14/09/2013 by Aline28 (1 review written)

Travel house has proportionated the best experience for me when I decided to book my ticket to go home. I was served by the most caring, honest and helpful assistant I had ever came across. On the first call the assistant made me fell so comfortable, which was a very important matter for me not only because we sometimes don't trust buying ticket online due to many schemes going on but it was a very emotion time for me because I was waiting quite a long time to finally meet my… Read Full Review

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★★★★★

“Ray Anderson”

Written on: 10/09/2013 by keke124 (1 review written)

Received first class service, the agent was polite patient and found me the best deals. customer service was excellent and I will definately recommend my friends… Read Full Review

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★★★★★

“fares and experience”

Written on: 06/09/2013 by kbelow22 (1 review written)

I have been using Travel House for sometime now and I personally think its a good company to deal with. The advisor has been fantastic as a result i have been recommending friuends and families to Travel House. Some of my family and friends have travelled via Travel house as results of my recommendations to them thanks… Read Full Review

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★★★★★

“Very profesional 'Jack'”

Written on: 02/09/2013

I am very happy with the services I receive from Travel House, their staff was very prompt clam and professional. I will recommend them anytime!… Read Full Review

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