Travel House UK Ltd. Reviews - www.travelhouseuk.co.uk

38 Riding House Street, London, W1W 7ES
★★★★☆
4.3 / 5
87% of users recommend this

Description (provided by business)

Comment from Review Centre

Please note that Travel House UK Ltd - www.travelhouseuk.co.uk is located in London
? Ask our helpful community of experts about this product or company
Travel House UK Ltd. www.travelhouseuk.co.uk - Ask a question now

Media Gallery for Travel House UK Ltd. www.travelhouseuk.co.uk

Travel House UK Ltd. www.travelhouseuk.co.uk
Travel House UK Ltd. www.travelhouseuk.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★☆☆☆☆

“This is one of the worst travel agent or holiday maker...”

Written on: 03/07/2014 by safehandsprojects (1 review written)

This is one of the worst travel agent or holiday maker i have ever seen, zero customer service, worst English accent and grammar i have ever heard. prices on website are just to attract, when it come to pay prices go more then double and even some cases triple. they messed up my ticket i wanted refund, i was promised refund within 48 after two weeks and numerous phone call and email i still did not received my refund. stay million mile away from this company. this company got nothing to do with… Read Full Review

Lilytiger's Response to safehandsprojects's Review

Written on: 04/07/2014

I am in a similar situation still waiting for my refund. These people should be reported. Very rude and aggressive on the phone. I personally will not rest until I get my money back!

Reply to this comment

Lilytiger's Response to safehandsprojects's Review

Written on: 04/07/2014

I am in a similar situation still waiting for my refund. These people should be reported. Very rude and aggressive on the phone. I personally will not rest until I get my money back!

Reply to this comment
Report this review Read 2 Comments
★★★★★

“What a great find!”

Written on: 12/05/2014 by Cassiusv442 (1 review written)

I found Travel House UK via a Google search and am utterly delighted that I did! I made a great saving on Business class tickets to Africa - almost getting 3 for the price 2 compared with prices on airline's own website. Having entered a query I received a phone call very quickly and from there on was treated with courtesy, patience and respect in a most professional manner. All queries were answered clearly and promptly as I was guided through the booking process. It was very reassuring to… Read Full Review

Report this review
★☆☆☆☆

“Worse Company Ever”

Written on: 29/04/2014 by EllaJensen (1 review written)

i am still waiting for refund cheater… Read Full Review

Shanilla's Comment

Written on: 30/07/2014

I agree with you, it's been nearly a month of this called waiting game REFUND but nothing appears in our account at all. Their costumer service team keep promising that this and that but it's all lieeeeeee......
They are good at first but as soon as they get your money that's it your "BUSTED"

Not good company to deal with at all. They got all English name but in the other line they can't even speak proper English.

Reply to this comment
Report this review Read 1 Comment
★★★★☆

“Excellent Service From TravelHouse”

Written on: 26/04/2014 by Payne330 (1 review written)

I have had the pleasure of dealing with Travelhouse in sorting out my flight and travel packages for some time now and have found their service not only efficient by very personal and customer centred. I am particularly impressed by the advisor whom because of his very cheerful attitude I now regard him as a friend. This is important because online transactions are by nature suspicious hence dealing with assured contacts is a bonus. I would without any shadow of doubt recommend Travelhouse… Read Full Review

Report this review
★★★★★

“Dean the Best salesman”

Written on: 12/04/2014 by vsPerkins1953 (1 review written)

He was a great salesman , I was very comfortable with him. He made everything go very smoothly as it was my first time travelling. I also thought the price was amazing . I could not ask for a better travel agent. He was reliable and very friendly. He also had my best interest at heart. I travelling with the recommended Airline he suggested was amazing. the service was good despite people's judgement if your going to call travelhouse ask for him … Read Full Review

Report this review
★★★★☆

“Great work well done...”

Written on: 04/04/2014 by junwhite (1 review written)

I need a cheap flight, and with the help of staff everything went well, no hussels. Just one call and follow up everything is done. I'm very happy of the service and the professionalism of the staff who handled the reservation. Plus the helpfulness the staff has extended, I got the total confidence in their service.... No need to look for other travel services… Read Full Review

Report this review
★★★★★

“Perfect arrangements and attention to detail”

Written on: 12/03/2014 by Lea437 (1 review written)

This is the second time I have used Travel house UK and the same travel agent. He has been absolutely amazing. He made everything so simple for us, asking what we wanted to do and then taking all the hassle out of our hands and making it the best holiday we have ever had. All the flights were great, no complications, good flight times etc. The agent even sorted out our visa's and recommended our hotels which again were brilliant. I can highly recommend travel House UK Ltd and would like to say… Read Full Review

Report this review
★★★★★

“No problem to recommend to anybody”

Written on: 10/03/2014 by Zaidenk406 (1 review written)

Very good service, the staff make you feel comfortable and talk you through different options available… Read Full Review

Report this review
★★★★★

“The advisor was a great salesman , I love it will do...”

Written on: 04/03/2014 by Leticia28 (1 review written)

The advisor was a great salesman , I love it will do more travelling… Read Full Review

Report this review
★☆☆☆☆

“absolute con..ray anderson rudest man ever!!”

Written on: 03/03/2014 by Aronc49 (1 review written)

Robbed of £100 deposit ...absolutely disgusting...Ray Anderson told me to stuff customer service and I wasn't getting my money back,haha...disgusting man....do not use!!!!!!!!… Read Full Review

Report this review
★★★★★

“TravelHouse UK Fred Gettings.. Best customer service!!!!”

Written on: 27/02/2014 by Gisellem369 (1 review written)

So, for someone who doesn't travel alot, going to the other side of the world was daunting enough without having to check for flights and then try and trust the million travel agents that are available these days. But you lnow wht when i say i found the best one out there who put 100% into what you need im being completely honest. Fred is the word to look for!! Call up travel house and ask to speak to Fred Gettings. The reason is I have never come across a fantastic customer service provider… Read Full Review

Report this review
★★★★☆

“Emergency Travel due to beareavement”

Written on: 25/02/2014 by fernandes1 (1 review written)

I have to Thank for such a helpful and professional service he provided me under my circumstances and constant communication keeping me updated and looking for the best deal to save me money especially as travel in itself can be so stressful. This is the second time I have use Travel House Uk and must say the service is always the same. Thank you once again … Read Full Review

Report this review
★★★★★

“Very Happy with the service thanks to Mr. Dean!”

Written on: 21/02/2014 by rexy2014 (1 review written)

Got our return ticket from this agency and we are very happy because the service was very good. Thank you to the advisor who is a very kind and helpful agent. I definitely recommend this to all of my friends and families… Read Full Review

Report this review
★★★★★

“Flight booking to Middle East ”

Written on: 19/02/2014 by mary.elliott (1 review written)

Great service. In past I have searched internet for best flights for weeks before booking. since I found Travel house ( last 4 trips over 2 yrs) I always come back to them as best price/flight timinngs sourced. In future i will go directly to travel house Happy Mary E… Read Full Review

Report this review
★★★★★

“excellent”

Written on: 19/02/2014

Genuine confident and proffessinoal travel consultant who is there to assist and offer all information for one to make a choice,communication very effective and straight to the point and factual.I dealt with a respectful travel consultant who processed my flight tickets with relative ease and l did not doubt him in anyway whatsoever. Gave me updates promptly from time to time by email or by phone.Could not ask for more.Iam pleased and would continue to recommend Travelhouse to my… Read Full Review

Report this review
★★★★★

“Great Service”

Written on: 17/02/2014 by shabbyboi (1 review written)

I booked a flight through Travelhouse and was helped by one of their agent. He was very polite and patient, he made sure i got the best deal available for my scheduled time of travel, he also made arranged an easy and flexible payment plan for myself. I will definitely be booking my flight with travelhouse again. Great service in all… Read Full Review

Report this review
★★★★★

“Absolutely Terrific Customer Service- Return Flights...”

Written on: 04/02/2014

Having dealt with Travel house for the first time and travelling alone for the first time I was pretty scared, especially as I had never organised flights for myself before. From the first day of my phone call, I came across a great customer service agent at Travel house, who like many other companies did not force me into buying anything. Instead I was assured and given advice on what was the best option for me. So my journey to booking flights to Australia began. Following my first phone… Read Full Review

Report this review
★★★★★

“excellent support Mr Dean”

Written on: 31/01/2014

over a period of two days the advisor has been a great help in support us in finding the most convenient flights for our summer holiday. big thank you for the excellent polite manner this has been conducted… Read Full Review

Report this review
★★★★★

“MY EXPERIENCE WITH TRAVEL HOUSE”

Written on: 27/01/2014 by namsie (1 review written)

This is the first time that I have made a booking through Travel House. My husband and I are travelling to Zambia shortly. From the word go I have dealt with Ray Anderson who has been a great consultant. He worked so hard to get the flight that suit our pockets,our preferred time of travel and he even negotiated for us to pay in instalments which to me was great. My husband and I will definately continue to book any future flights through Travel House and will not hesitate to recommend… Read Full Review

Beautymuti's Response to namsie's Review

Written on: 30/01/2014

I was served very well and I am very pleased with the way you serve clients in your organisation.

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Excellent service, good job and keep it up”

Written on: 18/01/2014

I am a very demanding customer but the Agent was very patient, understanding and worked extremely hard to give me an offer I could not refuse. I have young children I am travelling with and he understood my concerns and offered me offers I did not even anticipate! Very professional and dedicated staff. Well done you will be an asset to any employer and most importantly you have discovered your vocation. … Read Full Review

Report this review
overview