Reviews for AOL Broadband www.aol.com Reviews

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Recently left aol after 6 years. It was 6 years of daily struggle, and i thought that was how the internet was. Moved to plusnet and its a perfect world. They even rang me up the other day to ask'is everything ok''.Now dealing with normal people from sheffield.
Got a cancellation number from ao ...

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Awful customer service. Rang loads of times for the same problem and received different advice on each call. One advisor was eating his dinner at the same time as "giving advice". Was with aol for five years, cancelled April 2009 and now have received a nasty letter from a debt collector saying I ow ...

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Im in the process of changing my provider as AOl are appaling. I cannot think of one area that exceed in, only maybe poor service. I continually get disconnected the Wireless speed is normally 1mpbs, although I have to admit my children use Xbox 360 wirelessly. I have asked them on a number of occas ...

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they never inform you when they cut you off so they can do there updates,when they do there updates its when most people are online,why dont the thick idiots do it at quiet times like other ip's.you dont get what you pay for ie 8meg more like 2-3 if your lucky.none of the customer support can speak ...

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It was alright when it was owned by American company, since the migration to Carphone Warehouse it is nothing but trouble. The customer service is awful, those guys don't know what they are doing and just keep on asking the same stupid questions. After talking for over 2 hours on the phone and spend ...

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if your a pc gamer or play on a xbox or ps3 dont get aol Broadband because u will always lag and hav rubbish ping, internet on computer has alright speed but as soon as it goes into peak time the internet was useless. was payin £17.99 for up to 8mb/s but with other companies could get that for ...

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I suffered AOL broadband for 2 years or so. It continually disconnected. Customer service were helpful but the same problem happened again and again, namely disconnection all the time, slow speeds. I've changed to BT Option 2 and it's no better, slow and continual disconnections.

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absolute rubbish..dont go with aol...disconneting constantly...slow.. wont load pages..had nothing but problems...talk to customer support ha ha..try shouting at them..prob still wont help..stay well clear

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After being a customer with AOL for 5 years I was suprised to find that my monthly charge had increased from £9.99 to £17.99. When I rang to question the reason why (I hadn't received any written notification) AOL told me it was due to the charge they were receiving from BT for renting ...

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Terrible and unreliable service with technical support based in India. Apalling customer service and connectivity issues. After spending 25 minutes plus on the phone to talk to customer service representative chances are you'll get cut off mid call and have to start whole process again. Unbelivably ...