Budget Car Insurance Reviews

★★★★☆
3.6 / 5
956
70% of users recommend this
  • Customer Service

  • Value For Money

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Budget Car Insurance
Budget Car Insurance

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★★★★★

“Excellent service and price”

Written on: 18/10/2016 by Bailey421 (1 review written)

Lady driver for over 40 years. This was the best quote and once I accepted offer, dealt with quickly and efficiently. Followup call to confirm identification. Although I haven't made any claims,( I hope I don't need to) I am so far impressed with the service… Read Full Review

Customer_Team's Comment

Written on: 18/10/2016

Hi, Thank you for your review. I am pleased to hear that you are happy with our service. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

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★★★★★

“Nice and straightforward ”

Written on: 17/10/2016

Easy to do and a good price… Read Full Review

Customer_Team's Comment

Written on: 18/10/2016

Hi, Thank you for your review. I am pleased to hear that you found the process of purchasing the policy easy. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

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★★★★★

“Great price even with the add ons, and easy to read...”

Written on: 16/10/2016 by 110Kincaid (1 review written)

Great price even with the add ons, and easy to read information on the online service and to take out the insurance needed was easy and straight forward. … Read Full Review

Customer_Team's Comment

Written on: 17/10/2016

Hi, Thank you for your review. It is great to hear that to hear that you are happy with our online journey. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

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★★★★★

“Great”

Written on: 15/10/2016 by vsHarris1955 (1 review written)

The online purchase was very easy at a compete price. I was able to add the extra features I wanted & it was all painless… Read Full Review

Customer_Team's Comment

Written on: 17/10/2016

Hi, Thank you for your review. I am pleased to hear that we could offer a policy that suits your needs at a competitive price. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

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★★★★★

“fantastic service”

Written on: 15/10/2016 by 387Harrington (1 review written)

what a fantastic find, not only pounds cheaper but the ease of the whole thing was superb would highly recommend this company. Roday I had a follow up conversation to make sure that I was happy with everything and to ask me if there was any questions that needed clarifying, most companies just want your money and cant be bothered with you after, so this was a lovely change. Well done Budget Car Insurance, hope to have a long and satisfying service from you… Read Full Review

Customer_Team's Comment

Written on: 17/10/2016

Hi, Thank you for your review. I am pleased to hear that you are happy with our service. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

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★★★★☆

“Happy with service, very helpful”

Written on: 14/10/2016 by groberts67 (1 review written)

Happy with service, very helpful… Read Full Review

Customer_Team's Response to groberts67's Review

Written on: 17/10/2016

Hi, Thank you for your review. I am pleased to hear that you are happy with our service. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

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★★★★★

“Impressed!”

Written on: 14/10/2016 by Salisbury65 (1 review written)

I have been impressed with Budget Car Insurance - it was easy to take out a policy and today I received a phone call going through it all and checking that everything was OK and did I have any queries, from a very pleasant and polite guy. Also I was emailed a voucher to get my car cleaned as a "thank you for taking out the policy"… Read Full Review

Customer_Team's Comment

Written on: 17/10/2016

Hi, Thank you for your review. We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you. Kind Regards, Keri

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★★★★★

“Car insurance”

Written on: 14/10/2016 by Hunter439 (1 review written)

Easy, fast efficient service,knowledgeable staff,who went through all aspects of the policy,having had dealings with another less helpful company,this was much appreciated… Read Full Review

Customer_Team's Comment

Written on: 14/10/2016

Hi, Thank you for your review. I am pleased to hear that you are happy with our service. We look forward to keeping up the 5 star standard and your continued custom.Kind Regards, Keri

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★★★★★

“Buying from Budget”

Written on: 12/10/2016 by KayleyBailey259 (1 review written)

Bought on line, good very competitive price, easy to do on-line, follow up by Buget to see if there were any questions was prompt… Read Full Review

Customer_Team's Comment

Written on: 13/10/2016

Hi, Thank you for your review. We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you. Kind Regards, Keri

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★★★★★

“Spouse”

Written on: 10/10/2016 by Spencjo (1 review written)

Having been quoted a price for my car my spouse having a claim that I had forgot about putting the quote up by 12 pounds a month so thinking taking my spouse off the policy would reduce my payments I find they increase even more I will not be renewing… Read Full Review

Customer_Team's Response to Spencjo's Review

Written on: 11/10/2016

Hi, Thank you for your review. I am sorry to hear that you have had a bad experience. I would like to look into this for you, please contact our customer service team and request to speak with me. Kind Regards, Keri

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★★★★★

“Best quote, good service”

Written on: 10/10/2016 by Love305 (1 review written)

Best quote on search engine. Easy to purchase. Good follow up call… Read Full Review

Customer_Team's Comment

Written on: 10/10/2016

Hi, Thank you for your review. I am pleased to hear that you are happy with our service. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

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★★★★★

“first class quick and easy service”

Written on: 09/10/2016 by lillylou (1 review written)

Great custmer service friendly and covered any queries nothing was a problem made me feel relaxed and confident knowing everything was taken care of keep up the good work your the best on the web many thanks for everything… Read Full Review

Customer_Team's Response to lillylou's Review

Written on: 10/10/2016

Hi, Thank you for your review. We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you. Kind Regards, Keri

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★★★★★

“Best site on web by far ”

Written on: 09/10/2016 by dxMaxwell434 (1 review written)

Excellent site very easy to access and clearly understand would highly recommend to friends and family I bought car insurance from site and any queries I had were answered very promptly… Read Full Review

Customer_Team's Comment

Written on: 10/10/2016

Hi, Thank you for your review. It is great to hear that you found the online journey easy. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

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★★★★★

“Great does the job.”

Written on: 07/10/2016 by O'Grady123 (1 review written)

Fast and efficient service… Read Full Review

Customer_Team's Comment

Written on: 07/10/2016

Hi, Thank you for your review. I am pleased to hear that you are happy with our service. Kind Regards, Keri

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★☆☆☆☆

“Still waiting for a credit promised 9 days ago”

Written on: 06/10/2016 by colonel25 (2 reviews written)

Your system wouldn't accept the price your operative had quoted me so I had to pay the higher price and was promised a credit of £5 within 5 days. Nine days later and still no credit. Today they tell me it will be 5-7 working days. How come you can take my premium on the same day but can't credit me back the same day. Absolute Tosh. Won't use you or recommend you to anyone else. !!… Read Full Review

Customer_Team's Response to colonel25's Review

Written on: 07/10/2016

Hi, Thank you for your review. I am sorry to hear that you have had a bad experience. Your feedback is appreciated and will be used to further improve our service. Kind Regards, Keri

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Colonel25's reply to Customer_Team's Comment

Written on: 07/10/2016

Shame it won't be used to remedy the problem and get me my credit?

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★★★★★

“easy to arrange no problems at all would certainly...”

Written on: 06/10/2016 by superfrog16 (1 review written)

easy to arrange no problems at all would certainly recommend to friends and family… Read Full Review

Customer_Team's Response to superfrog16's Review

Written on: 06/10/2016

Hi, Thank you for your review. I am pleased to hear that you are happy with our service and would recommend us to others. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

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★★★★★

“Good service friendly staff ”

Written on: 05/10/2016 by Rice59 (1 review written)

Very easy to deal with and the after sales call was very polite and no trying to sell other things to highly recommend… Read Full Review

Customer_Team's Comment

Written on: 05/10/2016

Hi, Thank you for your review. I am pleased to hear that you are happy with our service. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

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★★★★☆

“Good cover, good price ”

Written on: 04/10/2016 by Karenhg (1 review written)

Easy to see what's covered, good price, very nice courtesy call to check all was satisfactory. Would definitely recommend… Read Full Review

Customer_Team's Response to Karenhg's Review

Written on: 05/10/2016

Hi, Thank you for your review. I am pleased to hear that you are happy with our service. We look forward to your continued custom. Kind Regards, Keri

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★★★★★

“Competative”

Written on: 04/10/2016 by Deveny174 (1 review written)

Very competative and easy to apply on The website every thing was easy to Understand very impressed… Read Full Review

Customer_Team's Comment

Written on: 05/10/2016

Hi, Thank you for your review. I am pleased to hear that you found the online journey easy. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

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★★★★★

“Easy to access. Easy to do”

Written on: 04/10/2016 by Alices1994 (1 review written)

Quick and easy. Self explanatory for both yearly and monthly quotes. Documents easy to access and print. Competitive prices. Would recommend highly… Read Full Review

Customer_Team's Comment

Written on: 05/10/2016

Hi, Thank you for your review. It is great to hear that you found the process of purchasing the policy easy. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

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