Budget Car Insurance Reviews

★★★★☆
3.5 / 5
898
68.2% of users recommend this
  • Customer Service

  • Value For Money

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Budget Car Insurance
Budget Car Insurance

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★★★★★

“No hidden extras”

Written on: 18/08/2016 by Wheelhouse (1 review written)

Went on to a comparison web site entered my details and you were top of the list. Requested a quote after I had amended items, and I was certain the price but no! it was still very competitive, in fact a good £300.00p cheaper than Saga who I had been with for the last 6 years and was unable to match you in anyway shape or form. I will be comparing my partners current with you and my father-in-laws. Your service centre was very helpful, also I have received a courtesy call from you thanking me… Read Full Review

Customer_Team's Response to Wheelhouse's Review

Written on: 22/08/2016

Hi, Thank you for your review. I am pleased to hear that you are happy with our service. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

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★★★★★

“Happy as Larry”

Written on: 17/08/2016 by TonyTottenham (1 review written)

Easy site to use and follow up was very impressive… Read Full Review

Customer_Team's Response to TonyTottenham's Review

Written on: 22/08/2016

Hi, Thank you for your review. It is great to hear that you found the online journey easy. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

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★★★★☆

“Good price reasonable ”

Written on: 12/08/2016

Easy to deal with price was good clear information… Read Full Review

Customer_Team's Comment

Written on: 16/08/2016

Hi, Thank you for your review. I am pleased to hear that we could offer a policy that suits your needs at a competitive price. We look forward to your continued custom. Kind Regards, Keri

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★★★★★

“Simple I can do it!”

Written on: 12/08/2016 by Grantham499 (1 review written)

This is a cheap simple Insurance company. Very easy to navigate… Read Full Review

Customer_Team's Comment

Written on: 16/08/2016

Hi, Thank you for your review. It is great to hear that you found the process of purchasing the policy easy. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

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★★★★★

“Best car insurance ”

Written on: 11/08/2016 by Kendall389 (1 review written)

Very good site easy to navigate very competitive prices easy to purchase excellent follow up staff… Read Full Review

Customer_Team's Comment

Written on: 16/08/2016

Hi, Thank you for your review. We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you. Kind Regards, Keri

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★★★★★

“Brilliant ”

Written on: 07/08/2016 by Patriciak271 (1 review written)

Good price well explained came to gather well THANKYOU… Read Full Review

Customer_Team's Comment

Written on: 08/08/2016

Hi, Thank you for your review. I am pleased to hear that you are happy with our service. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

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★★★★★

“Great deal on car insurance”

Written on: 07/08/2016 by Byrddb183 (1 review written)

Found budget on comparison site and was quoted over £200 cheaper than current insurance. Easy to complete online with options to add extra cover if needed. Courtesy call from a member of staff a couple of days later to clarify policy and address queries. She was very pleasant and informative. Overall very pleased… Read Full Review

Customer_Team's Comment

Written on: 08/08/2016

Hi, Thank you for your review. We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you. Kind Regards, Keri

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★★★★★

“Good deal on car insurance.”

Written on: 06/08/2016 by Sfk123 (1 review written)

I found the details of Budget Insurance on a comparison web site. I have got the same cover with a lower excess for 25% less. A lady phoned the day after to see if I had checked the policy and was still happy. The answer is yes. The cover was exactly what I wanted, the whole process was easy and didn't take too long. I will use Budget again. No problems so far… Read Full Review

Customer_Team's Response to Sfk123's Review

Written on: 08/08/2016

Hi, Thank you for your review. I am pleased to hear that we could offer a policy that suits your needs at a competitive price. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

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★★★★☆

“Good product at a good price!”

Written on: 06/08/2016 by gzMcGraw1956 (1 review written)

Managed to save over £100 on our previous insurer who we had been with a few years, I would definitely recommend getting a quote from Budget even know f I still just for peace of mind!… Read Full Review

Customer_Team's Comment

Written on: 08/08/2016

Hi, Thank you for your review. I am pleased to hear that we could offer a policy that suits your needs at a competitive price. We look forward to your continued custom. Kind Regards, Keri

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★★★★★

“Very good service ”

Written on: 04/08/2016 by 290Jones (1 review written)

Easy online centre and very helpful staff. Oh and great premium. Highly recommended… Read Full Review

Customer_Team's Comment

Written on: 08/08/2016

Hi, Thank you for your review. I am pleased to hear that you found the online journey easy. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

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★★★★★

“Fanstic price and service”

Written on: 03/08/2016 by NuttyNigel (1 review written)

loved the price, beat everyone else hands down. Our previous insurance company wanted over £700 to insure the same car that was a joke. this price fab and got i better deal on everything. thanks… Read Full Review

Customer_Team's Response to NuttyNigel's Review

Written on: 08/08/2016

Hi, Thank you for your review. I am pleased to hear that we could offer a policy that suits your needs at a competitive price. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

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★★★★★

“Excellent service very happy with the product ”

Written on: 30/07/2016 by okSnyder149 (1 review written)

Very happy with the service and the product would recommend to friends and family my mother who the product was for is very happy and after speaking to you said that you were very nice over the phone to her so thank you. I made a large saving for her by looking and comparing on the net… Read Full Review

Customer_Team's Comment

Written on: 01/08/2016

Hi, Thank you for your review. I am pleased to hear that you are happy with our service and would recommend us to others. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

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★★★★★

“very easy to deal with price and cover excellent and...”

Written on: 30/07/2016 by Matthews152 (1 review written)

very easy to deal with price and cover excellent and thank you so much fore your help… Read Full Review

Customer_Team's Comment

Written on: 01/08/2016

Hi, Thank you for you review. I am pleased to hear that you are happy with our service. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

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★★★★★

“Excellent Service”

Written on: 29/07/2016 by Cochranao253 (1 review written)

I found this company via Compare the Market, the price was the best quoted. I received a welcome phone call from an agent who was extremely helpful ensuring my policy offered what I needed without any pressure sales… Read Full Review

Customer_Team's Comment

Written on: 01/08/2016

Hi, Thank you for your review. I am pleased to hear that you are happy with our service. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

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★★★★★

“Excellent!”

Written on: 29/07/2016

Website easy to use, instant "chat" to Budget staff very quick and helpful. Definitely recommended… Read Full Review

Customer_Team's Comment

Written on: 01/08/2016

Hi, Thank you for your review. I am pleased to hear that you are happy with our online service. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

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★★☆☆☆

“Poor value for money”

Written on: 27/07/2016 by Evans196 (1 review written)

Very unhappy with overpriced renewal quote and poor telephone service … Read Full Review

Customer_Team's Comment

Written on: 01/08/2016

Hi, I am sorry to hear that you are not happy with our service. I would like to look into this for you, please contact our customer service team and request to speak with me. I'd be happy to help. Kind Regards, Keri

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★★★★★

“The Insurance site was as clear as snow with easy to...”

Written on: 27/07/2016 by KassidyThomson155 (1 review written)

The Insurance site was as clear as snow with easy to understand information. The prices were also manageable compating to other insurers on the site. I would recommend to a friend with no problems at all. There was no hidden agenda… Read Full Review

Customer_Team's Comment

Written on: 01/08/2016

Hi, Thank you for your review. I am pleased to hear that we could offer a policy that suits your needs at a competitive price. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

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★★★★★

“Very easy to set up online, and was then contacted by...”

Written on: 27/07/2016 by Cristina270 (1 review written)

Very easy to set up online, and was then contacted by telephone to check everything was ok. Great customer service so far… Read Full Review

Customer_Team's Comment

Written on: 01/08/2016

Hi, Thank you for your review. I am pleased to hear that you are happy with our service. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

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★★★★★

“Excellent service”

Written on: 22/07/2016 by Dugantv349 (1 review written)

Budget insurance was easy to set up, provides the cover that we need and at a very competitive rate. We at present have been pleasantly surprised by the exceptional level of clarity of the whole process and service provided… Read Full Review

Customer_Team's Comment

Written on: 22/07/2016

Hi, Thank you for your review. I am pleased to hear that you are happy with our service. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

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★★★★★

“First class service”

Written on: 19/07/2016

Having been given a quote from my previous company I decided to go on line. When I said that I would not be renewing the agent helpfully said I should look at the defaqto rating of the new company. This I did and the best deal for five star cover was with Budget. I rang and the agent was extremely pleasant and helpful and guided me through the process in a very professional way. I would recommend Budget based on this experience… Read Full Review

Customer_Team's Comment

Written on: 20/07/2016

Hi, Thank you for your review. We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you. Kind Regards, Keri

Reply to this comment

Customer_Team's Comment

Written on: 20/07/2016

Hi, Thank you for your review. We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you. Kind Regards, Keri

Reply to this comment
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