Budget Car Insurance Reviews

★★★☆☆
3.5 / 5
833
66% of users recommend this
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  • Value For Money

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Budget Car Insurance
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★★★★★

“Easy to do”

Written on: 08/04/2016

Very easy web site to use. Good clear info… Read Full Review

Customer_Team's Comment

Written on: 08/04/2016

Hi, Thank you for your review. It is great to hear that you have found the online process easy. We look forward to your continued custom. Kind Regards, Keri

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★★★★★

“More than happy”

Written on: 05/04/2016 by 225McPherson (1 review written)

All round very impressed with the whole experiance… Read Full Review

Customer_Team's Comment

Written on: 07/04/2016

Hi, Thank you for your review. We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you. Kind Regards, Keri

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★★★★★

“excellent customer service ”

Written on: 01/04/2016

I had a query at the last moment before purchase and used the live chat facility. The member of staff was quick, efficient, friendly, helpful and gave me the information needed. A really easy process at a very competitive price… Read Full Review

Customer_Team's Comment

Written on: 01/04/2016

Hi, Thank you for your review. I am pleased to hear that you are happy with our service. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

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★★★★★

“Low cost insurance ”

Written on: 19/03/2016 by Harper60 (1 review written)

Hi after trawling the different comparison sites finally got a cheap quote thought I would have had to get rid of my old car but I saved nearly half with this company would recommend… Read Full Review

Customer_Team's Comment

Written on: 19/03/2016

Hi, Thank you for your review. I am pleased to hear that you are happy with your policy. We look forward to your continued custom. Kind Regards, Keri

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★★★★★

“Great service”

Written on: 19/03/2016 by 1984Hoover (1 review written)

My sister recommended u very happy so far very polite and easily completed on line really happy with the comprehensive cover I have recieved for my car… Read Full Review

Customer_Team's Comment

Written on: 19/03/2016

Hi , Thank you for your review. We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you. Kind Regards, Keri

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★☆☆☆☆

“worst phone experience ever”

Written on: 18/03/2016 by Haynesoq18 (1 review written)

I was spoken to with disrespect, throughout the call. Assumptions made and with the attitude of a teenager to a parent, A child that knows it all. I only phoned to clarify some points to ensure I had revealed everything to make sure I was covered under the correct details and to purchase. I dread having to call them again as they may all be like it. 5 Star Defaqto rating 0 star customer service - worst phone call ever!… Read Full Review

Customer_Team's Comment

Written on: 19/03/2016

Hi, Thank you for bringing this to our attention. This is not the level of service we strive to provide to our customers and your feedback is appreciated. If you have any queries regarding your policy cover, please do not hesitate to contact our customer service team and request to speak with me. I'd be happy to help. Kind Regards, Keri

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★★★☆☆

“very easy find website ”

Written on: 17/03/2016 by Careyra421 (1 review written)

very good price with home care recovery break down anywhere with include rac break down and windscreen as well very good price vales this insurance company good worth it i will tell our friend about it try cheap price car insurance in the future try my best also i hope they will help us anything happened in the future many thank you… Read Full Review

Customer_Team's Comment

Written on: 17/03/2016

Hi, Thank you for your review. It's great to hear that you are happy with the amount of cover provided and that you would happily recommend us to others. We look forward to your continued custom. Kind Regards, Keri

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★★★★★

“Excellent service”

Written on: 03/03/2016 by Hensley391 (1 review written)

Excellent telephone staff,cannot remember ladies name who dealt with me,but my God what a knowledgeable ,polite and helpful lady,why can't all customer service people be like that,such a shame I never remembered her name,she needs a gold star,many thanks Mrs Osborne… Read Full Review

Customer_Team's Comment

Written on: 04/03/2016

Hi, Thank you for taking the time to share your experience. We aim for 100% customer satisfaction and it is great to know that our advisor has achieved this with you. Kind Regards, Keri

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★★★★★

“good on price ”

Written on: 27/02/2016 by BrianO'Neil (1 review written)

Was very pleased with quote.had saved me lots of money which my other company didn't. So easy to do and very helpful when they phoned me to see if I was happy with everythink… Read Full Review

Customer_Team's Comment

Written on: 27/02/2016

Hi, Thank you for your review. I am pleased to hear that you are happy with your policy and our service. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

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★★★★☆

“its good for my budget wish I had saved money sooner”

Written on: 26/02/2016 by japujama (1 review written)

should have searched sooner could have saved money… Read Full Review

Customer_Team's Response to japujama's Review

Written on: 27/02/2016

Hi, Thank you for your review. It's great to hear that we could offer you a policy to suit your needs at a competitive price. We look forward to your continued custom. Kind Regards, Keri

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★★★★☆

“Quick and efficient”

Written on: 26/02/2016 by WillieWhite128 (1 review written)

Applied online, got a very competitive quotation with all the requirements needed. Completed the whole process online in minutes, set up payment details and had the policy sent to me within minutes of completing. No claims details sent through by email and a courtesy call received to follow up on details to be sure I didn't want breakdown cover, not pushy, no pressure sales and very polite… Read Full Review

Customer_Team's Comment

Written on: 26/02/2016

Hi, Thank you for taking the time to share your experience. I am pleased that you found the online process easy and that you are happy with our service. We look forward to your continued custom. Kind Regards, Keri

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★★★★★

“Excellent service ”

Written on: 24/02/2016 by DevonLane425 (1 review written)

I switched to budget insurance without hesitation They gave me the cheapest quote and the service I received was second to none Yes I would recommend budget insurance to both family and friends… Read Full Review

Customer_Team's Comment

Written on: 25/02/2016

Hi, Thank you for your review. It is great to hear that you are happy with our service and that you would happily recommend us to others. We look forward to your continued custom. Kind Regards, Keri

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★★★★★

“Perfect cover perfect transaction”

Written on: 23/02/2016 by Jenko68 (1 review written)

My current Insurance was up for renewal and I thought the price was a little steep, I went on and had a look at Confused.com to look for a better picture as to Insurance prices. I was glad that I did this because there were plenty of Insurance policies which were lower in price but with all the benefits that I wanted, I chose Budget Insurance because they were the better priced but not the cheapest, I wanted peace of mind and the best cover that I can get. Budget provided everything that I… Read Full Review

Customer_Team's Response to Jenko68's Review

Written on: 25/02/2016

Hi, Thank you for taking the time to share your experience. We aim for 100% customer satisfaction and it is great to know that we have achieved this with you. Kind Regards, Keri

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★★★★★

“Great value car insurance”

Written on: 23/02/2016 by SteveNice (2 reviews written)

Budget provided the best price for what I wanted and gave me costed options for additional benefits… Read Full Review

Customer_Team's Response to SteveNice's Review

Written on: 25/02/2016

Hi, Thank you for your review. I am pleased to hear that you are happy with your policy. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

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★★★★★

“Excellent customer service”

Written on: 17/02/2016 by fwBailey235 (1 review written)

The advisor was very helpful went through my policy with me and told me went I need to pay each month and made it so it came out on a date which suited myself great customer service. They even saved me money as much as £181.00 which is brilliant and the policy is the same as my previous insurers so glad I shopped around and chose budget insurance… Read Full Review

Customer_Team's Comment

Written on: 23/02/2016

Hi, Thank you for your review. I am pleased that we were able to provide you with a policy that suit your needs and at such a saving! We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

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★★★★☆

“Easy to swap and polite call confirming everything”

Written on: 16/02/2016 by Joan1946 (1 review written)

Easy to swap and polite call confirming everything… Read Full Review

Customer_Team's Response to Joan1946's Review

Written on: 23/02/2016

Hi, Thank you for your review. It is great to hear that you found the process easy and that you are happy with our service. We look forward to your continued custom. Kind Regards, Keri

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★★★★★

“Satisfied”

Written on: 13/02/2016 by Jordan1946 (1 review written)

Buying my car insurance with Budget was easy and I'm satisfied the product meets my needs. However I would like to point out that it not made clear that you are charged for using a credit card for payment - it is there but not obvious enough, your attention is not drawn to it. Other than that I am pleased with buying through Budget… Read Full Review

Customer_Team's Comment

Written on: 13/02/2016

Hi, Thank you for your review. Apologies for any inconvenience this charge has caused. Your feedback is appreciated. Kind Regards, Keri

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★★★★★

“Easy, online and a bargain ”

Written on: 11/02/2016 by Marcus194 (1 review written)

Easy online application. Cost astounding. I'm hooked! Used a comparison website and it was a 1st choice from there on… Read Full Review

Customer_Team's Comment

Written on: 11/02/2016

Hi, Thank you for your review. We aim for 100% customer satisfaction and it is great to know that we have achieved this with you. Kind Regards, Keri

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★☆☆☆☆

“No support from Budget Insurance in a no fault accident”

Written on: 10/02/2016 by dyIngram154 (1 review written)

In December 2015 someone reversed in to my drivers door causing £1200 of damage when she did not see me while backing out of a parking bay. When the third parties repairer attempted to deliver my car on yesterday they towed it 45 miles from their garage on a flat tyre. I have been told that I was mistaken in refusing to accept the car as it was unusable, but should have taken it back and reported my dissatisfaction to the third party insurance at the time (how I was meant to know this, I don't… Read Full Review

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★★★★★

“efficient, easy and economical”

Written on: 09/02/2016

Budget car insurance was very reasonable and offered everything that I needed in a car insurance at the best price. They are extremely efficient and easy to negotiate with and informed me immediately when they received the documentation they required, I would not hesitate dealing with them in the future… Read Full Review

Customer_Team's Comment

Written on: 11/02/2016

Hi, Thank you for you review. I am pleased that you are happy with our service and have found the process of joining us easy. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

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