Budget Car Insurance Reviews

★★★☆☆
3.3 / 5
713
61% of users recommend this
  • Customer Service

  • Value For Money

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★★★★★

“Making insurance easy”

Written on: 02/08/2015 by JazminDonahue (1 review written)

I applied online the website was user friendly and I was given extra cover options rather than them being included. Very competitive price. The follow up team called the next day to ensure I was happy with everything and he went through the policy with me and answered my question very courteous helpful and professional. I would highly recommend Budget… Read Full Review

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★☆☆☆☆

“Everything's okay unless you want to cancel or make...”

Written on: 30/07/2015 by 43Maxwell (1 review written)

I've had to change my car due to a mechanical failure and was charged £75 to cancel as I was over the 14 day cooling off period and £175 for the remainder of the policy, even though I no longer own or run the car. The fees are astronomical and they've also put a vandalism claim from a previous insurer on my policy as a claim at my fault.. completely ruining my 10 years no claims. So far I've not been happy with their non caring attitude, and had to renew with them with my current car to avoid… Read Full Review

Customer_Team's Comment

Written on: 06/08/2015

Hello. I am sorry to hear you had a mechanical failure with your car and had to cancel your policy. If you would like to give our Customer Services team a call and ask for myself as I'd really like to look into the claims information with you further. Thanks, Conor

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★★★★★

“Helpful ”

Written on: 30/07/2015 by Kennyb110 (1 review written)

Very happy with the service I got from the lady that called to. ask me if I'm happy with what I got others just take your money and that's it so I am happy with service… Read Full Review

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★☆☆☆☆

“dont both ”

Written on: 25/07/2015 by JordenCampbell368 (1 review written)

What a bunch of Thiefs, re new your policy without your permission. £100 been taking out of my bank and received £50 for six hours. PLZ LOOK SOME WERE ELC … Read Full Review

Customer_Team's Comment

Written on: 29/07/2015

Hi Jorden, sorry to hear that you weren't happy with the renewal premium. We run on an automatic renewal to make sure your car is never left without insurance. Although we do search through a panel of insurers to find you the best deal, unfortunately we cannot always be the cheapest. Apologies that this was the case for you and you had to cancel your policy. Vicky

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Dunn1's Comment

Written on: 30/07/2015

Yer and take £100 out my bank with out my say so and make me od on my back thanks a lot !

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★★★★★

“my car insurance”

Written on: 25/07/2015 by Fitzpatrick126 (1 review written)

booked my car insurance online and the whole system was really easy and hassle free and emails with all info was sent to me immediately. was also good to receive a call from them two days later checking all was ok. great service… Read Full Review

Dunn1's Comment

Written on: 25/07/2015

You must work for them

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★★★★★

“Great value insurance”

Written on: 24/07/2015 by 200Hickman (1 review written)

Great value car insurance , web site very easy to navigate , documents available immediately at online service centre. All in all a very easy process… Read Full Review

Dunn1's Comment

Written on: 25/07/2015

Joking u must be made

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★★★★★

“Easy to use and good value”

Written on: 20/07/2015 by Davidjohn10 (1 review written)

Very easy website to navigate and the rice is really good. I saved over £200.00. So no complaints… Read Full Review

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★★★★★

“great customer service ”

Written on: 20/07/2015 by May94 (1 review written)

Lady rang me today to follow up on my new insurance policy very polite and helpful, going above and beyond the usual insurance companies in my opinion. Thankyou for informative tips… Read Full Review

Customer_Team's Comment

Written on: 21/07/2015

Hi May, thank you for taking the time to leave us a review. It's fantastic to hear that you're happy with the service which we have provided! Please don't hesitate to contact us in the future if you have any queries. Thanks again, Vicky

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★★★★★

“Insurance review”

Written on: 18/07/2015 by JayleeKilgore236 (1 review written)

Speedy service friendly customer service well informed I would recommend to my friends and family's as a speedy good service… Read Full Review

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★★★★★

“Simple sales site”

Written on: 17/07/2015

By far the easiest on line insurance site I've used… Read Full Review

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★★★★★

“Great cheap insurance! ”

Written on: 16/07/2015 by Atkinsonyn286 (1 review written)

Good cheap insurance. Also great customer service!… Read Full Review

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★★★★★

“Very very good company ”

Written on: 14/07/2015 by Stev2892 (1 review written)

Found this company on line very cheap insurance very fast getting quote and received paper work quick and revived a call very pleased with it all. Would recommend this company… Read Full Review

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★★★★★

“Quick & easy”

Written on: 11/07/2015 by AdityaLacroix297 (1 review written)

Found on compare the meerkat, not the cheapest quote, but it has all the bits and bobs I want. At a very competitive price… Read Full Review

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★★★★★

“Cheap good service”

Written on: 10/07/2015 by Lyns27 (1 review written)

Cheap insurance covering all aspects I needed. Good customer service, received a courtesy call straight after taking out the policy to make sure all was ok… Read Full Review

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★★★★★

“Great staff”

Written on: 09/07/2015 by valleymentality (1 review written)

Excellent customer service, great price and efficient service ( Thanks Angela )… Read Full Review

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★★★★☆

“Great customer services”

Written on: 05/07/2015 by Wellslb77 (1 review written)

I like that you can look at your policy online and see that everything is there with other insurance companies you can't do this and you get a courtesy call to make sure you're happy with your policy thank you… Read Full Review

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★★★★★

“All good so far...”

Written on: 04/07/2015 by shRoth385 (1 review written)

Budget were the cheapest policy and offered the most in return for price paid. Budget have been around for years so I feel confident using them. Sign up process was seamless and very easy. Being able to manage your policy in the service centre is good. I have heard amendments to policies come with a pricey amendment fee but we made sure we got our policy just right upfront as far as we can predict for. Received a courtesy call after setting up my policy. All good so far… Read Full Review

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★★★★☆

“Simple, clear and quick”

Written on: 03/07/2015 by Terryjrice (1 review written)

Having found my quote on a comparison site I moved to this site and was able to quickly modify it to my requirements. The process through to payment was clear and easy… Read Full Review

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★★★★★

“Happy customer”

Written on: 02/07/2015 by KarliRoche342 (1 review written)

Very clear offers good customer service and very friendly advisor… Read Full Review

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★★★★★

“Excellent value and customer service”

Written on: 25/06/2015 by Juleswilson (1 review written)

Came out the cheapest on my search (not always the best reason to pick,) but seemed I made a good choice. The website was easy to manouvere and explainations of what to do next we're easy to follow - then received a welcoming call the next day! Nice one! Much better to hear a friendly voice than just see a website. So I'm not so nervous now should the need arise to contact you!… Read Full Review

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