Budget Car Insurance Reviews

★★★☆☆
3.1 / 5
636
58.5% of users recommend this
  • Customer Service

  • Value For Money

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Media Gallery for Budget Car Insurance

Budget Car Insurance
Budget Car Insurance

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★★★★★

“excellent easy to set up and spot on communication”

Written on: 30/04/2015 by aerodynamica (1 review written)

Pleased with cost and simplicity to set everything up. Great to have web access to change and update insurance details very impressed with everything… Read Full Review

Customer_Team's Response to aerodynamica's Review

Written on: 01/05/2015

Thanks for leaving such a fantastic review! We've worked hard to make our customer journey effortless so it's great to hear your happy with the web site and our Self-Service centre. Thanks again, Vicky

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★★★★★

“Great quote, good price for full cover polite and...”

Written on: 29/04/2015 by Melodyr246 (1 review written)

Great quote, good price for full cover polite and helpful staff… Read Full Review

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★☆☆☆☆

“Awful”

Written on: 27/04/2015 by 398Kirkland (1 review written)

Really bad customer service had an accident reported it 2 them didn't want to do anything about it… Read Full Review

Customer_Team's Comment

Written on: 30/04/2015

I'm sorry to hear that you've been involved in an acccident - I hope you’re okay. If you would like to give our Customer Services team a call I'd like to try and help you further. Thanks, Vicky

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★★★★★

“A brilliant 5 star service”

Written on: 22/04/2015 by ulClark93 (1 review written)

A fantastic quick service quote easily followed & dealt with . Easy step by step instructions with 5 Star value & service . Excellent pleasant staff with lovely phone manner . Will definitely recommend yourself to any friends or family for the excellent quote on my new purchase… Read Full Review

Customer_Team's Comment

Written on: 29/04/2015

Hi! Thank you for leaving us this review, it’s great to hear how well our service is working for our customers. That is brilliant to hear, if they ever want a quote we are only a phone call or a mouse click away! Thanks again for your review, Conor

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★★★★☆

“Easy”

Written on: 20/04/2015 by rkDaley305 (1 review written)

Nice easy process. Great saving of £248 over my renewal quote. I would definitely recommend Budget… Read Full Review

Customer_Team's Comment

Written on: 29/04/2015

Hello. Wow! That is a fantastic saving! so great to hear we have saved you that much money, hopefully we will continue to help you save on your car insurance! Thank you for your kind words. Conor.

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★★★★★

“compedent insurance company”

Written on: 17/04/2015 by Braden52 (1 review written)

This insurance is by far the cheapest. Compedent company who even rang to ask if everything was ok. Brilliant thanks will recommend highly thankyou… Read Full Review

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★★★★★

“Car Insurance+”

Written on: 17/04/2015 by Lovecz96 (1 review written)

Very good value for money and quick and easy documents to read… Read Full Review

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★★★★★

“Very helpful and polite service”

Written on: 14/04/2015 by AdrianaPage227 (1 review written)

Great service all round, easy online application and helpful curtesy call from very polite young lady… Read Full Review

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★★★★★

“Excellent Customer Service”

Written on: 12/04/2015 by Temple37 (1 review written)

found the experience very easy and comfortable. A very professional and friendly process from beginning to end… Read Full Review

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★★★★★

“easy online quotes and instant cover”

Written on: 10/04/2015 by truescott13 (1 review written)

Easy online quotes and instant cover for my new car… Read Full Review

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★★★★★

“Wow - Easy to arrange, good value for money!”

Written on: 05/04/2015

Easy to arrange online, great value for money, love the self service centre and really appreciated the follow up phone call to check everything was ok. Not many places would phone up to thank you for your custom, then check that everything was ok including the payment values and dates. Hope i dont have to claim but hope that all the staff are as friendly and as nice as the lady i spoke to today if i do… Read Full Review

Customer_Team's Comment

Written on: 15/04/2015

It's great to hear that you found the insurance easy to arrange and that you like the self service centre as much as we do here at Budget. I also hope you don’t have any claims in the future but if you do we're here to help in any way we can. Thank you for your review, Ben.

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★☆☆☆☆

“Budget Car Insurance”

Written on: 04/04/2015 by SteveHayes (1 review written)

Worst Car Insurance I have ever dealt with, cancelled my insurance due to a company car coming and me not needing the insurance anymore, sent me a letter stating there was an outstanding debt, I thought fair enough and paid the debt straight away, I even rang up and was told it was now settled, two weeks later I recieved another letter stating there was a balance that needed paying so I rang up and argued why I was told it was completed two weeks ago, I ended up paying another amount and was… Read Full Review

Customer_Team's Response to SteveHayes's Review

Written on: 09/04/2015

I’m very sorry to hear you have had to call twice to pay an outstanding balance, and then you receive a letter saying there is more to pay. I would really like to look into this further for you. Please call our Customer Services team and ask for myself so I can assist you. Thanks, Conor

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★★★★★

“Excellent service”

Written on: 02/04/2015 by AspenRees (1 review written)

Easy policy to set up, followed up by a nice courtesy call to make sure everything was in place and I was happy with everything. Good price as well, much cheaper than other companies… Read Full Review

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★★★★☆

“Very quickly set up”

Written on: 01/04/2015 by Milagrosv315 (1 review written)

Very easy and quick to set up, no long waits on the telephone listening to ghastly music… Read Full Review

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★★★★★

“New Customer - Review”

Written on: 30/03/2015 by Alisa383 (1 review written)

I appreciate the courtesy call received today from one of the Customer reps for Budget Insurance regarding my new Car Insurance policy. The representative was very polite and eloquent. she was very clear in what she wanted to discuss and wasted little time in getting to the point. When she offered extra products which I declined, she did not try to pressure me into buying. This left me open to the possibility of getting this / other prodct in future from Budget Insurance The price I received… Read Full Review

Customer_Team's Comment

Written on: 08/04/2015

Thanks for taking your time to leave us a review. It's fantastic to hear that you've been happy with the service you have received after setting your policy up. We've worked hard to make sure our online Self-Service Centre is easy to use - it's brilliant to hear you're happy with it! Thanks again, Vicky

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★★★★★

“Very easy to use”

Written on: 29/03/2015 by Sam374 (1 review written)

I received a good price from this company which included pretty much all of the optional extras. Their quote was much lower than my current insurer quoted, hence I changed to Budget… Read Full Review

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★☆☆☆☆

“Avoid Charges £25”

Written on: 27/03/2015 by awb5678 (1 review written)

They love to charge £25 for any minor mishap Avoid this company Wont renew my insurance… Read Full Review

Customer_Team's Response to awb5678's Review

Written on: 03/04/2015

I'm sorry to hear you're not happy with the fee that has been charged on your insurance policy. Please give our Customer Services team a call as I'd like to look into this further for you. Thank you, Vicky

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★★★★☆

“Ken in East ANGLIA”

Written on: 27/03/2015 by Benjamin124 (1 review written)

I was changing my insurance to a new car but same group, 1st quote more so I queried it and the operator said she would invoke a discount reducing to current level. She should have offered that in the first instance. Be wary… Read Full Review

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★★★★★

“Budget insurance”

Written on: 27/03/2015 by 358Healy (1 review written)

I found what I thought would have been a difficult and complicated transition much easier than I thought which made the whole experience stress free. I would reccomend this service… Read Full Review

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★★★★★

“Value for Money”

Written on: 25/03/2015 by walkden3 (1 review written)

This car insurance covers everything I need for a very reasonable price. The website is user friendly, very clear and makes it easy to buy the product… Read Full Review

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