Budget Car Insurance Reviews

★★★☆☆
3.1 / 5
612
57% of users recommend this
  • Customer Service

  • Value For Money

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Budget Car Insurance
Budget Car Insurance

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★★★★☆

“Excellent on line, easy to follow website - don't...”

Written on: 17/05/2015 by BrennanEllis293 (1 review written)

Excellent on line, easy to follow website - don't like the phone call afterwards… Read Full Review

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★★★★☆

“perfect so far”

Written on: 16/05/2015 by dinstonehouse (1 review written)

I recently took out a car insuance policy online with budget insurance, I used a price comparison website, & budget came out the cheapest, & offered all I was looking for,especially £0 excess, & low deposit.I was able to print off my covet note instantly, & register for online services, where I can make amendments to my policy, without having to make lengthly phone calls, & at anytime I can print off copies of my policy should I need them. I received a courtesy call, making sure everything was… Read Full Review

Customer_Team's Response to dinstonehouse's Review

Written on: 18/05/2015

It's fantastic to hear that you're happy with our service so far and found all aspects of the process so easy. We look forward to providing the same service to anyone you recommend too! Thanks for taking your time to leave us a review, Ben.

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★★★★★

“New Policy Holder.”

Written on: 15/05/2015

Just took out Budget car insurance for the first time so I will have to wait before I can do a proper review. But so far communication with Budget has been excellent and simple. Easy to understand website and policy followed up with mail and then a phone call from a Budget employee. Also main reason for going with Budget was the price, £200 cheaper than my last insurer… Read Full Review

Customer_Team's Comment

Written on: 18/05/2015

What an amazing saving! It's great to hear that everything has been so simple. Glad to have you as a customer and here at Budget Insurance we will try to make sure that your whole journey from start to finish is a effortless one. Thanks for taking your time to leave us a review, Ben.

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★★★★☆

“Quick and easy!”

Written on: 15/05/2015 by JMP_88 (1 review written)

Overall I'm happy with the service I have received, everything has been clear and simple. I sent off my signed loan agreement and recorded confirmation of this the following day so it was very quick!… Read Full Review

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★★★★★

“Great Insurance”

Written on: 15/05/2015 by CherishNorwood (1 review written)

Web site was easy to navigate and all my questions were answered during the sign up. There were no follow on charges as everything was right up front. Great company to get your insurance from… Read Full Review

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★★★★★

“Just the Job!”

Written on: 14/05/2015 by EMarieA (1 review written)

Not the cheapest but not expensive either, has everything I require included. Friendly lady that I spoke to on the phone afterwards. It ticks my box!… Read Full Review

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★★★★★

“Great customer service ”

Written on: 11/05/2015

Was a fantastic quote and so easy to set up my policy on line, I even got a courtesy call the day after to check that everything was ok and I was happy enough. Thankyou great service so far… Read Full Review

Customer_Team's Comment

Written on: 14/05/2015

Hello, thank you for your review! I’m glad to hear you’re happy with our service and we look forward to continuing to provide insurance for you. Let us know if you ever need anything. Thanks, Conor.

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★★★★★

“Fantastic Quote and Service”

Written on: 10/05/2015 by 120MacGregor (1 review written)

After receiving my annual quote from my current insurer, I decided to shop around. Budget Insurance came out on top for my insurance needs and I decided to go with them. Budget's quote was £20.00 cheaper per month than my current supplier and I was over the moon. Documents arrived online via my email address and a Customer service advisor called me to ensure everything was correct. Brilliant! I would not hesitate in getting a quote from Budget Car Insurance and I recommend giving them a… Read Full Review

Customer_Team's Comment

Written on: 12/05/2015

Thank you for your positive feedback, I am pleased to hear that we managed to save you money on your car insurance and you found our Customer Service Brilliant!! If you ever need us , we'll be here for you.

Thanks Heather

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★★★★☆

“Good service and pruce”

Written on: 09/05/2015 by Wright42 (1 review written)

Went to budget on friends recommendation. Phones answered promptly friendly helpful customer advisor. Happy with quote… Read Full Review

Customer_Team's Comment

Written on: 12/05/2015

Thank you for your feedback, I'm really pleased to hear that you joined us following your friends recommendation. Here at Budget, we are always happy to help with any query, so let us know if you ever need anything.

Thanks
Heather

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★★★★★

“service”

Written on: 08/05/2015 by VancePeterson48 (1 review written)

The attention to detail so far has been excellent compared with the other insurance companies I have dealt with over many years. I trust this will continue… Read Full Review

Customer_Team's Comment

Written on: 09/05/2015

Hello. We really appreciate this review. Thank you! We will always endeavour to make sure all details are correct and that you are always happy with what we do. Thank you for your review. Conor

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★★★★★

“ST 220 insurance ”

Written on: 03/05/2015 by byNorris493 (1 review written)

Great service and aftercare would highly recommend. Easy to use and alter policy if needed with the online service, I'd definitely tell friends and family about budget insurance… Read Full Review

Customer_Team's Comment

Written on: 06/05/2015

Thanks ever so much for your review! We really enjoy hearing about our service, it’s something we’re proud of : ). Glad to hear you trust us with your friends and family, we’ll always be happy to offer a quote for insurance with them. Thanks, Conor

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★★★★★

“Good Quick & Simple”

Written on: 03/05/2015 by O'Sullivan157 (1 review written)

I found it very simple & quick to take out car insurance. I was pleased with the overall service.I would recommend to family and friends.It is easy to do online … Read Full Review

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★★★★★

“fast, efficient helpful”

Written on: 02/05/2015 by Melton127 (1 review written)

great service, very easy online use… Read Full Review

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★★★★★

“Cheap, brilliant , good customer service”

Written on: 01/05/2015 by Jacobsty252 (1 review written)

Brilliant price, staff member phoned me yesterday and gave a wonderful customer service experience, polite, informative...quite glad my renewal was super expensive and I found budget insurance… Read Full Review

Customer_Team's Comment

Written on: 06/05/2015

Hi, thanks for taking the time to leave us a review! It's great to hear that you're happy with the price and service which you have received so far … we're glad you found us too! Thanks again, Vicky

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★★★★★

“The best insurance company I have delt with!!”

Written on: 01/05/2015 by Abagaili35 (1 review written)

Fast and quick got all my documents straight away and I even got a call to make sure I was happy and understood what I had to do. A*… Read Full Review

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★★★★★

“A Good Fair Price Car Insurance”

Written on: 30/04/2015 by Kevbo1 (1 review written)

I found the process of taking out this insurance policy on the web very easy and it covers everything that I required at a very fair price. The staff who I spoke to when they phoned me up to make sure I was happy with everything and did I have any questions I required an answer to, were very helpful and polite. I would defiantly recommend Budget Insurance to anyone wanting value for money… Read Full Review

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★★★★★

“excellent easy to set up and spot on communication”

Written on: 30/04/2015 by aerodynamica (1 review written)

Pleased with cost and simplicity to set everything up. Great to have web access to change and update insurance details very impressed with everything… Read Full Review

Customer_Team's Response to aerodynamica's Review

Written on: 01/05/2015

Thanks for leaving such a fantastic review! We've worked hard to make our customer journey effortless so it's great to hear your happy with the web site and our Self-Service centre. Thanks again, Vicky

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★★★★★

“Great quote, good price for full cover polite and...”

Written on: 29/04/2015 by Melodyr246 (1 review written)

Great quote, good price for full cover polite and helpful staff… Read Full Review

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★☆☆☆☆

“Awful”

Written on: 27/04/2015 by 398Kirkland (1 review written)

Really bad customer service had an accident reported it 2 them didn't want to do anything about it… Read Full Review

Customer_Team's Comment

Written on: 30/04/2015

I'm sorry to hear that you've been involved in an acccident - I hope you’re okay. If you would like to give our Customer Services team a call I'd like to try and help you further. Thanks, Vicky

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★★★★★

“A brilliant 5 star service”

Written on: 22/04/2015 by ulClark93 (1 review written)

A fantastic quick service quote easily followed & dealt with . Easy step by step instructions with 5 Star value & service . Excellent pleasant staff with lovely phone manner . Will definitely recommend yourself to any friends or family for the excellent quote on my new purchase… Read Full Review

Customer_Team's Comment

Written on: 29/04/2015

Hi! Thank you for leaving us this review, it’s great to hear how well our service is working for our customers. That is brilliant to hear, if they ever want a quote we are only a phone call or a mouse click away! Thanks again for your review, Conor

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