Budget Car Insurance Reviews

★★★★☆
3.6 / 5
991
70.7% of users recommend this
  • Customer Service

  • Value For Money

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Media Gallery for Budget Car Insurance

Budget Car Insurance
Budget Car Insurance

Specification for Budget Car Insurance


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★★★★☆

“Good Service”

Written on: 22/01/2017 by 295Campbell (1 review written)

Excellent price and service, all staff i spoke to were helpful and friendly, i was a little confused about the webpage but called and they were so helpful. I wanted a courtesy car if i was involved in an accident but after indicating this it was still asking me if i would like an added exra of a replacement car, apprantly the replacement car is guarenteed but the courtesy car is given only when one is available. But apart from this issue everything was good and eay to use, would recommend to… Read Full Review

Customer_Team's Comment

Written on: 24/01/2017

Hi,
Thank you for your 4 star review. We are glad to hear you are happy with the service and that you would recommend us.
We look forward to your continued custom.
Thanks,
Budget Insurance Social Team.

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★★★★★

“Highly recommended ”

Written on: 20/01/2017 by RachPA (1 review written)

Easy to buy, competitive price and wide range of optional extras, great after sales customer service… Read Full Review

Customer_Team's Response to RachPA's Review

Written on: 24/01/2017

Hi,
Thank you for your 5 star review. We are pleased to hear you are happy with the service and that we have provided you with a policy that suits your needs.
Thanks,
Budget Insurance Social Team.

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★★★★★

“Obtaining new car insurance”

Written on: 20/01/2017 by KateMallitte (1 review written)

From requesting a quote to finalising and paying for my policy was quick and easy and the follow up service from customer service experience is brilliant. Thank you… Read Full Review

Customer_Team's Response to KateMallitte's Review

Written on: 24/01/2017

Hi,
We work closely with our representatives to provide 100% customer satisfaction and we are pleased we have achieved this with you.
Thanks,
Budget Insurance Social Team.

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★★★★★

“Car insurance ”

Written on: 20/01/2017 by Kentyl394 (1 review written)

Excellent site Quick efficient Good customer service… Read Full Review

Customer_Team's Comment

Written on: 20/01/2017

Hi,
We aim to provide 100% customer satisfaction and we are pleased to hear we have achieved this with you.
Kind Regards,
Budget Insurance Social Team.

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★☆☆☆☆

“Misleading”

Written on: 20/01/2017 by Theresak1979 (1 review written)

Talked to person selling me the policy, described to them what I was buying, picked them for the cover agreed, downloaded document, found the policy was missing certain covers quoted… Read Full Review

Customer_Team's Comment

Written on: 20/01/2017

Hi,
We are sorry to hear you have had a bad experience and would like to look into this for you. Please contact our customer service team and request to speak with us.
Kind Regards,
Budget Insurance Social Team.

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★★★★★

“Great service”

Written on: 19/01/2017 by Birdfq1984 (1 review written)

From quotation to completion smooth easy journey. Personalised phone call was nice touch to check how process was & to inform me of self service facility to view documents online. Very pleased definitely recommend Budget Started quote via compare the market which compared quotes and this company offered everything I needed for approximately £30 less than other brands… Read Full Review

Customer_Team's Comment

Written on: 20/01/2017

Hi,
Welcome to Budget Insurance! We are pleased to hear we could provide a policy which suits your needs and that you are happy with our service.
We look forward to your continued custom.
Kind Regards,
Budget Insurance Social Team.

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★★★★★

“very good”

Written on: 18/01/2017 by SiennaKeller95 (1 review written)

Very good customer service… Read Full Review

Customer_Team's Comment

Written on: 20/01/2017

Hi,
Thank you for your 5 star review. We are pleased you are happy with the service we provide.
Kind Regards,
Budget Insurance Social Team

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★★★★☆

“Easy”

Written on: 15/01/2017

Quick and easy. The lady on the telephone was very informative and helpful and made me feel relaxed and not worried and in safe hands. I will Definitely recommend Budget Insurance to friends and family… Read Full Review

Customer_Team's Comment

Written on: 16/01/2017

Hi,
Thank you for your review, we are glad to hear you have had a great experience with our customer service team and would recommend us to others.
Thanks, Budget Social Team

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★★★★☆

“Good value insurance”

Written on: 15/01/2017 by Jovanb362 (1 review written)

Budget was an easy site to negotiate. They provided everything I was looking for with regard to car insurance. I considered the options good value. I would recommend Budget to friends and family. As I have only just purchased this insurance I cannot comment on any claim procedure that may arise… Read Full Review

Customer_Team's Comment

Written on: 16/01/2017

Hi,

Thank you for taking the time to post a 4 star review! We are glad to hear that you are happy with the level of cover that we provide. It's great to hear you would recommend us to friends and family.

We look forward to your continued custom,
Kind Regards, Budget Social Team.

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★★★★★

“excelent, clear & easy to use”

Written on: 14/01/2017 by Crockettmy194 (1 review written)

Clear & concise web site & customer area. Customer services back-up also impressive… Read Full Review

Customer_Team's Comment

Written on: 16/01/2017

Hi,
Thank you for your 5 star review, we are glad you found our website easy to navigate. We aim to provide 100% customer satisfaction and we are happy you have received this.
Thanks, Budget Social Team

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★★★★☆

“happy lady driver”

Written on: 13/01/2017 by BriaO'Neal (1 review written)

Compared to my renewal quote from the company I had been with for years, Budget came up with a better deal that was over two hundred pounds cheaper. I lead through the on-line application with ease and completed it in about 15mins. Within 24 hours I had a follow up call to make sure I was happy with their product, and helped me to fine tune my insurance… Read Full Review

Customer_Team's Comment

Written on: 16/01/2017

Hi,

Thank you for your 4 star review. I'm glad you was able to set up your insurance with us at ease. We always aim to provide great customer service, I'm happy this was achieved.

Kind Regards, Budget Social Team.

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★★★★★

“My car insurance”

Written on: 13/01/2017 by Autumn199 (1 review written)

After accepting my quote, budget ran through a few options and then finally payment. My certificate of insurance and policy documents were almost instantly accessible . After a few days budget rang me just to make sure everything was o.k, the team member was very helpfull and friendly. Well done budget good prices, good policies,everything at hand online and good staff what more could you ask for… Read Full Review

Customer_Team's Comment

Written on: 16/01/2017

Hi,
We aim to provide 100% customer satisfaction and we are glad to hear we have achieved this with you.
Thanks, Budget Social Team

Reply to this comment
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★★★★★

“Great Price & Defacto rating”

Written on: 12/01/2017 by 372Greene (1 review written)

So far all i have is good stuff to say about switching to this company. the right cover at the right price, the website is really easy to navigate and the conversations that ive had with the staff there have all been positive and helpful… Read Full Review

Customer_Team's Comment

Written on: 12/01/2017

We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you. Thanks, Budget Social Team

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★★★★★

“Top class service.”

Written on: 12/01/2017 by Ezequieln163 (1 review written)

Very user friendly website.very clear easy to navigate,very satisfied with the product… Read Full Review

Customer_Team's Comment

Written on: 12/01/2017

Thank you for your review. It is great to hear that you found the online journey easy. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Budget Social Team

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★★★★★

“Budget car Insurance”

Written on: 10/01/2017 by lydsewaterson (3 reviews written)

Great service so far from Budget. Price comparison via comparethemarket was easy and affordable. Easy to see exactly what you are paying for and to customise the policy. Emails and calls have been professional and relevant. So far, so good!!… Read Full Review

Customer_Team's Response to lydsewaterson's Review

Written on: 11/01/2017

Thank you for taking the time to post a review. I am pleased to hear that you are happy with our service. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Budget Social Team

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★★★★★

“Great”

Written on: 10/01/2017 by Jennaj1986 (1 review written)

Got the best deal and was very easy to proceed for the purchase. It's very handy to have access to the portal. And any changes made on the portal is free of charge which is quite interesting… Read Full Review

Customer_Team's Comment

Written on: 11/01/2017

Thank you for your review. It is great to hear that you found the process of setting up the policy easy. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Budget Social Team

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★★★★★

“Cheaper, faster and great service”

Written on: 09/01/2017 by garrypross (1 review written)

This was the best price I could find. The process was easy and was done in less than 15 mins. Have been very pleased so far with customer service and online services. So much better than my previous company… Read Full Review

Customer_Team's Response to garrypross's Review

Written on: 11/01/2017

We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you. Kind Regards, Budget Social Team

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★★★★★

“Car insurance ”

Written on: 09/01/2017 by JessieSlattery4 (1 review written)

A very easy way to insure you car. Nice and simple website to use. Highly recommended… Read Full Review

Customer_Team's Comment

Written on: 09/01/2017

It is great to hear that you found the process easy and would recommend us to others. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Budget Social Team

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★★★★★

“But Budget now”

Written on: 08/01/2017 by qnHerndon405 (1 review written)

Unlike most other companies I found Budget very easy to get a quick quote. They didn't over complicate any of the information which most others often do. The whiole process was pain free, especially when I got a quote £ 300 cheaper than my previous… Read Full Review

Customer_Team's Comment

Written on: 09/01/2017

We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you. Thanks, Budget Social Team

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★★★★☆

“A review of budget car insurance customer service”

Written on: 06/01/2017 by bvRandall1967 (1 review written)

Excellent follow up by the service team who were polite, efficient and well prepared… Read Full Review

Customer_Team's Comment

Written on: 09/01/2017

Thank you for your review. I am pleased to hear that you are happy with our service. We look forward to your continued custom. Kind Regards, Budget Social Team

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