Budget Car Insurance Reviews

★★★☆☆
2.7 / 5
48.0% of users recommend this
  • Customer Service

  • Value For Money

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Media Gallery for Budget Car Insurance

Budget Car Insurance
Budget Car Insurance

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★★★★☆

“Slow start but then OK”

Written on: 31/01/2015 by SnifferB (1 review written)

First experience in 50years , OK after a slow start… Read Full Review

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★★★★★

“easy and quick service very satisfied”

Written on: 30/01/2015 by 400Reynolds (1 review written)

easy and quick service very satisfied… Read Full Review

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★★★★★

“I recommended to everyone.”

Written on: 30/01/2015 by Duffy45 (1 review written)

Brilliant guy. Everyone should be like him… Read Full Review

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★★★★★

“Very good service and premium”

Written on: 28/01/2015 by olRobinson101 (1 review written)

My ex husband advised me to use Budget, I did and Im very happy… Read Full Review

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★★★★☆

“Car insurance feedback”

Written on: 27/01/2015 by p.craycraft (1 review written)

Applied for this insurance on line and found the process to be very friendly to use. Contacted by phone the next day to see if everything OK and if Budget could help with any other services. Found the process very easy to use… Read Full Review

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★★★★★

“clear and concise”

Written on: 27/01/2015 by Claire181 (1 review written)

Always helpful when you need to speak to a real person. The customer service centre is really easy to use even for a novice internet user, making changes to my details was really simple and I got an email as confirmation… Read Full Review

Customer_Team's Comment

Written on: 03/02/2015

Hello, Thank you for your brilliant feedback. I am glad that you found our Self Service Centre easy to use. We try to make our website as hassle-free and as user friendly as possible. Thanks again, Vicky.

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★★★★★

“Car insurance”

Written on: 27/01/2015 by voAndersen177 (1 review written)

Fast, effective & very helpful. Easy to understand & the best quote I've had for my car insurance when I've got 11+ no claims. … Read Full Review

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★★★★★

“so easy”

Written on: 27/01/2015 by gaMcQueen63 (1 review written)

Used go compare and compare the market, go compare was cheapest. Organized all online, my years no claims was also done electronically. There website is really easy to use and you can do it all online and not have to speak to anyone, result!! No more phone cues… Read Full Review

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★★★★★

“Excellent value”

Written on: 23/01/2015 by Orion330 (1 review written)

First time I have used Budget Insurance . Excellent value and service, helpful,courteous advisors. Very easy to contact and deal with. No hassle. Would recommend… Read Full Review

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★★★★★

“Simple online access”

Written on: 21/01/2015 by 403Cantrell (1 review written)

This is the first policy I have taken with Budget but I will certainly be using them again. They were much cheaper than my previous insurers and the online access was extremely simple to use. I will be recommending them to friends and family in the future… Read Full Review

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★★★★★

“excellent service”

Written on: 20/01/2015 by Bren0507 (1 review written)

Simply the best car insurance company I have ever used… Read Full Review

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★★★★☆

“A hassle free and quick service received ”

Written on: 20/01/2015 by Donnbot (1 review written)

We found the policy through Compare the Market. The website was very easy to use and understand. Our only issue was that some of the info didn't correctly transfer meaning that we had to amend the online form. So our advice would be to check the details thoroughly. Our policy was immediately printable and we received a follow up call to make sure everything was ok. Thank you Budget… Read Full Review

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★★★★☆

“All in all, good service and good price. ”

Written on: 19/01/2015 by Laurac62 (1 review written)

Good service, good price!… Read Full Review

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★★★★★

“I keep using Budget .... Because they're excellent!”

Written on: 19/01/2015 by JamiyaMcMillan (1 review written)

Good easy service with excellent operators on the end of the phone. No lengthy 'holding' on being transferred around. This is the 6th time I have used Budget. Highly recommended… Read Full Review

Customer_Team's Comment

Written on: 19/01/2015

Hello,

Thank your for your positive feedback. I am so pleased that your experience with Budget has been running smoothly and we will of course continue to provide excellent service.

Thank your again for your valued feedback.
Heather

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★★★★★

“my dealing with budget car insurance”

Written on: 18/01/2015 by bernardone (1 review written)

my dealing with my insurance com were great to deal with… Read Full Review

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★★★★★

“Quick easy concise ”

Written on: 17/01/2015 by Wiley211 (1 review written)

Budget solved my problem with ease showing concern in dealing with me on the phone… Read Full Review

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★★★★★

“Quick, easy and simple to do”

Written on: 17/01/2015 by JessieLyons (1 review written)

Got quotes for a couple of cars I was looking to buy, Budget came out best each time, made it quick, easy and simple to do. When I needed to make a change to the policy and didn't have internet access, that was just as quick and easy over the phone, lady who answered the call was very pleasant, helpful and didn't try to push anything as so many others do. 1st class 5 star service… Read Full Review

Customer_Team's Comment

Written on: 19/01/2015

Hello,
Thank you for your valuable feedback.
As ever, Budget Insurance will continue to provide excellent service.

Thank you again for your feedback.
Heather

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★★★★★

“excellent all round 5 star service thank you ”

Written on: 16/01/2015 by R.fraser (1 review written)

Easy to use ,friendly polite staff and the best deal I have been offered twice once on a commercial policy and the other on a car policy will recommend to all my family and friends Thank you… Read Full Review

Customer_Team's Response to R.fraser's Review

Written on: 19/01/2015

Hello,

Thank you for your positive review, I'm so pleased you have had excellent service for both your car and van policies.

Thank you again
Heather

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★★★★☆

“easy to deal with , great price for car insurance ,...”

Written on: 16/01/2015 by Rihannaj255 (1 review written)

easy to deal with , great price for car insurance , and nice home call to make sure everything is to your requirements, most likely to recommend to friends and family… Read Full Review

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★☆☆☆☆

“Rip Off”

Written on: 16/01/2015 by summar (1 review written)

Rip Off!!! Unfair £56.57 cancellation charges after I was told that I wad not gonna be charged due to circumstances with the foreign NCD. Quoted me £1500+ with 5 years foreign NCD but to told they won't accept my 5 years foreign NCD and to pay more for my insurance. I'm with Churchill now and I paid only £578 for comprensive cover with zero NCB plus I got 1 year free break down cover! Reason for going with Budget was recommended due to being told Budget accept international NCB, hence didn't… Read Full Review

Customer_Team's Response to summar's Review

Written on: 19/01/2015

Thank you for your feedback. I apologise our customer service did not meet your expectations.
To enable us to look into this further for you, could I kndly ask you to forward the following details,

Full Name
Policy Number
Convenient time to call
Contact number

I look forward to your response so I can investigate this further for you.
Thank you
Heather

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