Budget Car Insurance Reviews

★★★★☆
3.6 / 5
967
70% of users recommend this
  • Customer Service

  • Value For Money

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Budget Car Insurance
Budget Car Insurance

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★★★★☆

“Excellent cost let down no paper statement”

Written on: 30/12/2016 by Donfor (3 reviews written)

Haven used Bell a few years ago and returned De 16 Excellent cost and features. Let down as no paper statement sent has to be ordered separately at small cost. Only mention this as a disabled driver which means I require paper insurance statement when're applying for road tax… Read Full Review

Customer_Team's Response to Donfor's Review

Written on: 03/01/2017

Thank you for your review. I am pleased to hear that you are happy with level of cover provided. If you require a paper copy of your documentation, please contact our customer service team who would be happy to arrange this for you. Kind Regards, Budget Social Team

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★★★★★

“Simplicity”

Written on: 23/12/2016 by MakennaHolbrook489 (1 review written)

No frills, no problems and no complicated blurb!! Made everything so unlike the chore it usually is!… Read Full Review

Customer_Team's Comment

Written on: 28/12/2016

Hi, We aim for 100% customer satisfaction and it is great to hear that we have achieved this with you. Kind Regards, Budget Social Team

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★★★★★

“Good value ”

Written on: 17/12/2016 by WalterStokes127 (1 review written)

Easy to use and good value. Liked the optional extra as you sometime forget bout thing like no claims bonus protection but took you thought every single option before you got to payment......BF age 59… Read Full Review

Customer_Team's Comment

Written on: 19/12/2016

Hi, Thank you for your review. I am pleased to hear that you found the process of purchasing the policy easy. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Budget Social Team

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★★★★★

“On a budget? Use Budget!”

Written on: 16/12/2016 by BanwellBlue (2 reviews written)

Best price for a product offering all I wanted in one go. Have used Budget before but got enticed away. Now they're offering a price guarantee for next year, I'd be daft to go anywhere else!… Read Full Review

Customer_Team's Response to BanwellBlue's Review

Written on: 19/12/2016

Hi, Welcome back to Budget Insurance! I am pleased to hear that you are happy with the policy. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Budget Social Team

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★★★★★

“Budget is best”

Written on: 15/12/2016

They seem very professional and so far they have been very helpful....they are easy to deal with and their prices are very reasonable for the product… Read Full Review

Customer_Team's Comment

Written on: 16/12/2016

Hi, Thank you for your review. I am pleased to hear that you are happy with our service. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Budget Social Team

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★★★★★

“Making life just a little bit easier ! ”

Written on: 10/12/2016 by Saigep173 (1 review written)

This was a very easy experience from start to finish , loved the options available for making payments easier from another bank acount uther than the main driver . This helped greatly as my partner was able to do this for me as a gift… Read Full Review

Customer_Team's Comment

Written on: 12/12/2016

Hi, Thank you for your review. We try our best to make the process as easy as possible for our customers. I am glad to that we have achieved this with you. Kind Regards, Budget Social Team

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★★★★☆

“All processed on line, no issues. Service Centre very...”

Written on: 08/12/2016 by Costellozd148 (1 review written)

All processed on line, no issues. Service Centre very user friendly… Read Full Review

Customer_Team's Comment

Written on: 12/12/2016

Hi, Thank you for taking the time to post a review. It is great to hear that you found the online journey easy to use. We look forward to your continued custom. Kind Regards, Budget Social Team

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★★★★★

“Extremely satisfied with the cost and service...”

Written on: 06/12/2016 by AidynHumphries1971 (1 review written)

Extremely satisfied with the cost and service provided, thank you… Read Full Review

Customer_Team's Comment

Written on: 07/12/2016

Hi, Thank you for your review. I am pleased to hear that you are happy with the policy and our service. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Budget Social Team

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★★★★★

“Great price which could not be beaten”

Written on: 06/12/2016 by Belki (1 review written)

I wanted a better price on my car insurance but was dubious about doing it with a company online, in the end I decided to phone them up as their phone number is the same price as a local phone call, When I phoned up the insurance guy reassured me that I would not receive mail or phone calls if I did not want them (I opted for email as it is so much more convenient for me). For the insurance price and for what it offered I have no doubt it could not of been beaten, such great value and so… Read Full Review

Customer_Team's Response to Belki's Review

Written on: 07/12/2016

Hi, Thank you for taking the time to post a review. We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you. Kind Regards, Budget Social Team

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★★★★☆

“Car insurance renewal”

Written on: 06/12/2016 by 398Coffey (1 review written)

The website was easy to use with the reservation that it repeated its attempt to sell me add-ons. ie breakdown cover and courtesy car guarantee. Otherwise easy to use and value for money. The cheapest cover with the additions i required. Thank you… Read Full Review

Customer_Team's Comment

Written on: 07/12/2016

Hi, Thank you for your review. I am pleased to hear that we could offer a policy that suits your needs at a competitive price. We look forward to your continued custom. Kind Regards, Budget Social Team

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★★★★★

“Great Car insurance at the cheapest cost”

Written on: 05/12/2016 by Pruitt1956 (1 review written)

Simple and easy to apply Well organised Good price… Read Full Review

Customer_Team's Comment

Written on: 06/12/2016

Hi, Thank you for your review. I am pleased to hear that you have found the process easy. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Budget Social Team

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★★★★★

“Excellent, great to get REAL customer service!”

Written on: 30/11/2016

Very happy so far with Budget. Everything is as it says on the tin. Great value, all options available and properly priced. It gives me confidence that if I really need customer care, it'll be there!… Read Full Review

Customer_Team's Comment

Written on: 01/12/2016

Hi, Thank you for your review. We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you. Kind Regards, Budget Social Team

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★★★★★

“this was a bit like click and print it was very easy...”

Written on: 26/11/2016 by ClaraGunn85 (1 review written)

this was a bit like click and print it was very easy to obtain… Read Full Review

Customer_Team's Comment

Written on: 28/11/2016

Hi, Thank you for taking the time to post a review. It is great to hear that you found the process easy. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Budget Social Team

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★★★★☆

“car insurance”

Written on: 23/11/2016 by gegdonnell (1 review written)

Excellent service and easy to get a quote and a quick process to obtain insurance. The quote was very reasonable, and far better than my previous insurer… Read Full Review

Customer_Team's Response to gegdonnell's Review

Written on: 25/11/2016

Hi, Thank you for taking the time to post a review. I am pleased to hear that you are happy with our service. We look forward to your continued custom. Kind Regards, Budget Social Team

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★★★★★

“this was a bit like click and print it was very easy...”

Written on: 23/11/2016 by george88stam (1 review written)

this was a bit like click and print it was very easy to obtain… Read Full Review

Customer_Team's Response to george88stam's Review

Written on: 25/11/2016

Hi, It is great to hear that you found the process of purchasing the policy easy. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Budget Social Team

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★★★★★

“friendly, polite, quick”

Written on: 23/11/2016 by Hammondct466 (1 review written)

chooseing budget car insurance is the best choice I have made. Low deposit and low with premiems, even with my accidents. I would recommend budget insurance if you are on a budget yourself and need insurance to start immediatley. I got a follow up email welcoming me to the service and a nice friendly lady who called me to check I was happy and to ask me if I had any questions. great customer service… Read Full Review

Customer_Team's Comment

Written on: 23/11/2016

Hi, Thank you for taking the time to post a review. I am pleased to hear that we could offer a policy that suits your needs at a competitive price and that you are happy with our service. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Budget Social Team

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★★★★★

“EASY AND SIMPLE TO GET A QUOTE ONLINE. STAFF ARE VERY...”

Written on: 18/11/2016 by ttHenderson224 (1 review written)

EASY AND SIMPLE TO GET A QUOTE ONLINE. STAFF ARE VERY FRIENDLY… Read Full Review

Customer_Team's Comment

Written on: 18/11/2016

Hi, Thank you for your review. I am pleased to hear that you are happy with our service. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Budget Social Team

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★★★★☆

“Absolutely good price”

Written on: 17/11/2016 by AlysonLeonard (1 review written)

Selecting a car insurance company at the cheapest price with the best customer service can be a difficult task. But I found the best for myself. Thank you very much… Read Full Review

Customer_Team's Comment

Written on: 18/11/2016

Hi AlysonLeonard, Thank you for taking the time to post a review. I am pleased to hear that you are happy with our service. We look forward to your continued custom. Kind Regards, Budget Social Team

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★★★★★

“Peterborough Customer”

Written on: 17/11/2016 by KoltenCantrell (1 review written)

I think Budget Car insurance process was quick and easy, whilst good value for money. Very Clear on every step and you have the docs straight away, i would recommend this product always!… Read Full Review

Customer_Team's Comment

Written on: 17/11/2016

Hi, Thank you for taking the time to post a review. It is great to hear that you found the process easy and would happily recommend us to others. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Budget Social Team

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★☆☆☆☆

“Budget car insurance ”

Written on: 16/11/2016

Budget have to be the worst insurers ...between having to obtain your own no claims bonus and post to them and expecting everyone to be computer literate....quick to take your money...quick to uninsured you if no claims doesn't get to them on time even though I had been granted an extension ...and very slow to return any money due back ...terrible service… Read Full Review

Customer_Team's Comment

Written on: 17/11/2016

Hi, Thank you for bringing this to our attention. Apologies for any inconvenience the No Claims Discount process has caused. I would like to look into this for you, please contact our customer service team and request to speak with me. Kind Regards, Budget Social Team

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