Budget Car Insurance Reviews

★★★★☆
3.6 / 5
1006
71% of users recommend this
  • Customer Service

  • Value For Money

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Budget Car Insurance
Budget Car Insurance

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★★★★★

“Fabulous value and great customer service”

Written on: 09/02/2017 by 180Holmes (1 review written)

Highly recommend this company. Found them on a compare website. Their website was easy to use and speedy response via email with easy access attachments. Excellent value for money and a courtesy call received a week later with excellent customer service… Read Full Review

Customer_Team's Comment

Written on: 10/02/2017

Hi,
We always aim to provide 100% Customer Satisfaction, I am pleased to hear this has been achieved by us.
We look forward to keeping up the 5 star standard.
Thanks,
Budget Insurance Survey.

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★★★★☆

“Excellent car insurance at a reasonable price”

Written on: 08/02/2017

No hidden costs, easy to use web site, would recommend to family and friends… Read Full Review

Customer_Team's Comment

Written on: 09/02/2017

Hi,
Thank you for your 5 star review. We are pleased to hear you have had an easy journey and that you would recommend us to others.
Thanks,
Budget Insurance Social Team.

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★★★★★

“Very good service”

Written on: 08/02/2017 by Kennyzm103 (1 review written)

Very easy to use site got my insurance sorted very quickly and even got to call from them to check everything was correct and i was happy with the policy… Read Full Review

Customer_Team's Comment

Written on: 09/02/2017

Hi,
Thank you for your 5 star review. We are pleased to hear it was easy for you to set-up your policy online with us.
We look forward to your continued custom.
Thanks,
Budget Insurance Social Team.

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★★★★★

“gcs”

Written on: 07/02/2017 by Saniyao343 (1 review written)

good customer services… Read Full Review

Customer_Team's Comment

Written on: 09/02/2017

Hi,
Thank you for your 5 star review. We are pleased to hear you are happy with our customer service and look forward to keeping up the 5 star standard.
Thanks,
Budget Insurance Social Team.

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★★★★★

“Good to deal with”

Written on: 06/02/2017

Went on a comparison site, and these came up as very reasonable, great price and cover, easy to start up and great customer service follow up. Would highly recommend. … Read Full Review

Customer_Team's Comment

Written on: 07/02/2017

Hi,
Thank you for taking the time to share your experience. It’s great to hear we are achieving 100% customer satisfaction and we look forward to keeping this up.
Thanks,
Budget Insurance Social Team.

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★★★★☆

“CAR ”

Written on: 05/02/2017 by kiWard315 (1 review written)

A great deal with ease of transaction and verification… Read Full Review

Customer_Team's Comment

Written on: 07/02/2017

Hi,
Thank you for your 4 star review. We are pleased to hear you have had an easy journey with us.
We look forward to your continued custom.
Thanks,
Budget Insurance Social Team.

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★★★★☆

“So far so good”

Written on: 05/02/2017 by 67Snow (1 review written)

We have only just started with budget but so far very good. Reasonable premiums and no need to provide proof of no claims. Happy customer, would recommend!… Read Full Review

Customer_Team's Comment

Written on: 07/02/2017

Hi,
Welcome to Budget Insurance. We are glad to hear we have provided you with a policy that suits your needs.
Thanks,
Budget Insurance Social Team.

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★★★★★

“Couldn't be better”

Written on: 05/02/2017 by AmelieCrouch138 (1 review written)

Excellent cover good price. Good service. Easy to talk too. Good communication. Highly recommend… Read Full Review

Customer_Team's Comment

Written on: 07/02/2017

Hi,
Thank you for your 5 star review. We are pleased to hear you are happy with our customer service and that you would recommend us to others.
Thanks,
Budget Insurance Social Team.

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★★★★★

“Easy site to use”

Written on: 05/02/2017 by klMalone290 (1 review written)

Easy to use website. Great follow up customer service. I do object to all the pop ups during this review… Read Full Review

Customer_Team's Comment

Written on: 07/02/2017

Hi,
Thank you for your 5 star review. We are pleased to hear you have had an easy online journey and that you are happy with our customer service.
Thanks,
Budget Insurance Social Team.

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★★★★★

“Value for money”

Written on: 03/02/2017 by Darios19 (1 review written)

After going on to a comparison website Budget gave me the best value with all the cover I required. Easy to use website with easy to read details of the cover I wanted. I was pleased that the excess was not too excessive and I didn't have to add a voluntary excess. I always have a protected bonus cover and I didn't have to produce evidence at this stage to verify this. It was easy to set up my self serve account to read my policy and answer any queries if I had any online… Read Full Review

Customer_Team's Comment

Written on: 07/02/2017

Hi,
Thank you for taking the time to share your experience. It’s great to hear we are achieving 100% customer satisfaction and we look forward to keeping this up.
Thanks,
Budget Insurance Social Team.

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★★★★★

“My insurance cover”

Written on: 03/02/2017 by Anyaf89 (1 review written)

Overhaul i am very happy with the service i got over the phone found the staff very helpful and pleasant to deal with and would recommend them to other people… Read Full Review

Customer_Team's Comment

Written on: 07/02/2017

Hi,
Thank you for your 5 star review. We are pleased to hear you are happy with our service and look forward to keeping up the 5 star standard.
Thanks,
Budget Insurance Social Team.

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★★★★★

“Budget Car Insurance”

Written on: 31/01/2017 by Pixiedog (1 review written)

Great value for money… Read Full Review

Customer_Team's Response to Pixiedog's Review

Written on: 02/02/2017

Hi,
Thank you for your 5 star review. We are pleased to hear we have provided you with a competitive policy that suits your needs.
Thanks,
Budget Insurance Social Team.

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★★★★★

“So easy to navigate the website”

Written on: 26/01/2017 by Gregoryy480 (1 review written)

This was the easiest car insurance set up I have ever experienced. Very well laid out and explained everything. The self service centre is excellent should you need to amend anything on your policy. Not having much spare time to be hanging around on a phone this has made my life so much easier!! I would definitely recommend Budget Insurance… Read Full Review

Customer_Team's Comment

Written on: 26/01/2017

Hi,
Thank you for your 5 star review. We are glad to hear it was easy for you to purchase your policy with us.
We look forward to your continued custom.
Thanks,
Budget Insurance Social Team.

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★★★★★

“ Quick, professional, and ea say to deal with”

Written on: 25/01/2017 by Bradus1947 (1 review written)

A very good deal all round, not the cheapest but had exactly what i wanted in car insurance. Dealing online was straight forward which was followed up by a phone call to see if all was satisfactory. On top of all that I received a free gift. Job done… Read Full Review

Customer_Team's Response to Bradus1947's Review

Written on: 26/01/2017

Hi,
Thank you for your 5 star review. We are pleased to hear that it was easy for you to set your policy up and we have provided cover that suits your needs.
Thanks,
Budget Insurance Social Team.

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★★★★☆

“Looks like a good policy and good value”

Written on: 23/01/2017 by JacobNorth (1 review written)

I like the welcome phone call with a very pleasant guy. Pleased to have replacement car, legal support and protected no claims for a good rate… Read Full Review

Customer_Team's Comment

Written on: 24/01/2017

Hi,
Thank you for your review. We are glad to hear we have provided you with a policy which suits your needs.
We look forward to your continued custom.
Thanks,
Budget Insurance Social Team.

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★★★★☆

“Good Service”

Written on: 22/01/2017 by 295Campbell (1 review written)

Excellent price and service, all staff i spoke to were helpful and friendly, i was a little confused about the webpage but called and they were so helpful. I wanted a courtesy car if i was involved in an accident but after indicating this it was still asking me if i would like an added exra of a replacement car, apprantly the replacement car is guarenteed but the courtesy car is given only when one is available. But apart from this issue everything was good and eay to use, would recommend to… Read Full Review

Customer_Team's Comment

Written on: 24/01/2017

Hi,
Thank you for your 4 star review. We are glad to hear you are happy with the service and that you would recommend us.
We look forward to your continued custom.
Thanks,
Budget Insurance Social Team.

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★★★★★

“Highly recommended ”

Written on: 20/01/2017 by RachPA (1 review written)

Easy to buy, competitive price and wide range of optional extras, great after sales customer service… Read Full Review

Customer_Team's Response to RachPA's Review

Written on: 24/01/2017

Hi,
Thank you for your 5 star review. We are pleased to hear you are happy with the service and that we have provided you with a policy that suits your needs.
Thanks,
Budget Insurance Social Team.

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★★★★★

“Obtaining new car insurance”

Written on: 20/01/2017 by KateMallitte (1 review written)

From requesting a quote to finalising and paying for my policy was quick and easy and the follow up service from customer service experience is brilliant. Thank you… Read Full Review

Customer_Team's Response to KateMallitte's Review

Written on: 24/01/2017

Hi,
We work closely with our representatives to provide 100% customer satisfaction and we are pleased we have achieved this with you.
Thanks,
Budget Insurance Social Team.

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★★★★★

“Car insurance ”

Written on: 20/01/2017 by Kentyl394 (1 review written)

Excellent site Quick efficient Good customer service… Read Full Review

Customer_Team's Comment

Written on: 20/01/2017

Hi,
We aim to provide 100% customer satisfaction and we are pleased to hear we have achieved this with you.
Kind Regards,
Budget Insurance Social Team.

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★☆☆☆☆

“Misleading”

Written on: 20/01/2017 by Theresak1979 (1 review written)

Talked to person selling me the policy, described to them what I was buying, picked them for the cover agreed, downloaded document, found the policy was missing certain covers quoted… Read Full Review

Customer_Team's Comment

Written on: 20/01/2017

Hi,
We are sorry to hear you have had a bad experience and would like to look into this for you. Please contact our customer service team and request to speak with us.
Kind Regards,
Budget Insurance Social Team.

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