Budget Car Insurance Reviews

★★★★☆
3.6 / 5
981
71% of users recommend this
  • Customer Service

  • Value For Money

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Budget Car Insurance
Budget Car Insurance

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★★★★☆

“happy lady driver”

Written on: 13/01/2017 by BriaO'Neal (1 review written)

Compared to my renewal quote from the company I had been with for years, Budget came up with a better deal that was over two hundred pounds cheaper. I lead through the on-line application with ease and completed it in about 15mins. Within 24 hours I had a follow up call to make sure I was happy with their product, and helped me to fine tune my insurance… Read Full Review

Customer_Team's Comment

Written on: 16/01/2017

Hi,

Thank you for your 4 star review. I'm glad you was able to set up your insurance with us at ease. We always aim to provide great customer service, I'm happy this was achieved.

Kind Regards, Budget Social Team.

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★★★★★

“My car insurance”

Written on: 13/01/2017 by Autumn199 (1 review written)

After accepting my quote, budget ran through a few options and then finally payment. My certificate of insurance and policy documents were almost instantly accessible . After a few days budget rang me just to make sure everything was o.k, the team member was very helpfull and friendly. Well done budget good prices, good policies,everything at hand online and good staff what more could you ask for… Read Full Review

Customer_Team's Comment

Written on: 16/01/2017

Hi,
We aim to provide 100% customer satisfaction and we are glad to hear we have achieved this with you.
Thanks, Budget Social Team

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★★★★★

“Great Price & Defacto rating”

Written on: 12/01/2017 by 372Greene (1 review written)

So far all i have is good stuff to say about switching to this company. the right cover at the right price, the website is really easy to navigate and the conversations that ive had with the staff there have all been positive and helpful… Read Full Review

Customer_Team's Comment

Written on: 12/01/2017

We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you. Thanks, Budget Social Team

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★★★★★

“Top class service.”

Written on: 12/01/2017 by Ezequieln163 (1 review written)

Very user friendly website.very clear easy to navigate,very satisfied with the product… Read Full Review

Customer_Team's Comment

Written on: 12/01/2017

Thank you for your review. It is great to hear that you found the online journey easy. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Budget Social Team

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★★★★★

“Budget car Insurance”

Written on: 10/01/2017 by lydsewaterson (3 reviews written)

Great service so far from Budget. Price comparison via comparethemarket was easy and affordable. Easy to see exactly what you are paying for and to customise the policy. Emails and calls have been professional and relevant. So far, so good!!… Read Full Review

Customer_Team's Response to lydsewaterson's Review

Written on: 11/01/2017

Thank you for taking the time to post a review. I am pleased to hear that you are happy with our service. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Budget Social Team

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★★★★★

“Great”

Written on: 10/01/2017 by Jennaj1986 (1 review written)

Got the best deal and was very easy to proceed for the purchase. It's very handy to have access to the portal. And any changes made on the portal is free of charge which is quite interesting… Read Full Review

Customer_Team's Comment

Written on: 11/01/2017

Thank you for your review. It is great to hear that you found the process of setting up the policy easy. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Budget Social Team

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★★★★★

“Cheaper, faster and great service”

Written on: 09/01/2017 by garrypross (1 review written)

This was the best price I could find. The process was easy and was done in less than 15 mins. Have been very pleased so far with customer service and online services. So much better than my previous company… Read Full Review

Customer_Team's Response to garrypross's Review

Written on: 11/01/2017

We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you. Kind Regards, Budget Social Team

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★★★★★

“Car insurance ”

Written on: 09/01/2017 by JessieSlattery4 (1 review written)

A very easy way to insure you car. Nice and simple website to use. Highly recommended… Read Full Review

Customer_Team's Comment

Written on: 09/01/2017

It is great to hear that you found the process easy and would recommend us to others. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Budget Social Team

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★★★★★

“But Budget now”

Written on: 08/01/2017 by qnHerndon405 (1 review written)

Unlike most other companies I found Budget very easy to get a quick quote. They didn't over complicate any of the information which most others often do. The whiole process was pain free, especially when I got a quote £ 300 cheaper than my previous… Read Full Review

Customer_Team's Comment

Written on: 09/01/2017

We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you. Thanks, Budget Social Team

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★★★★☆

“A review of budget car insurance customer service”

Written on: 06/01/2017 by bvRandall1967 (1 review written)

Excellent follow up by the service team who were polite, efficient and well prepared… Read Full Review

Customer_Team's Comment

Written on: 09/01/2017

Thank you for your review. I am pleased to hear that you are happy with our service. We look forward to your continued custom. Kind Regards, Budget Social Team

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★★★★☆

“initial interview okay”

Written on: 05/01/2017 by Mckennaz72 (1 review written)

initial interview okay… Read Full Review

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★★★★★

“Brilliant ”

Written on: 03/01/2017 by NaomiDixon1990 (1 review written)

Extremely easy to understand what you are getting with the insurance and so easy to get the documents. Price is very competitive and excellent value for what is included. Would definatly recommend to family and friends plus a free wash is never a bad thing… Read Full Review

Customer_Team's Comment

Written on: 09/01/2017

We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you. Kind Regards, Budget Social Team

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★★★★★

“Excellent service! Highly recommend to family and...”

Written on: 31/12/2016

Excellent service! Highly recommend to family and friends, very polite and very effecient!… Read Full Review

Customer_Team's Comment

Written on: 03/01/2017

We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you. Kind Regards, Budget Social Team

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★★★★★

“5 star defaqto policy.”

Written on: 31/12/2016

I found the Budget policy a nice balance between price and product. A 5 star defaqto rating is what I always look out for, and the annual cost was pretty competitive, even with some less inclusive policies… Read Full Review

Customer_Team's Comment

Written on: 03/01/2017

It is great to hear that you are happy with the policy. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Budget Social Team

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★★★★☆

“Excellent cost let down no paper statement”

Written on: 30/12/2016 by Donfor (3 reviews written)

Haven used Bell a few years ago and returned De 16 Excellent cost and features. Let down as no paper statement sent has to be ordered separately at small cost. Only mention this as a disabled driver which means I require paper insurance statement when're applying for road tax… Read Full Review

Customer_Team's Response to Donfor's Review

Written on: 03/01/2017

Thank you for your review. I am pleased to hear that you are happy with level of cover provided. If you require a paper copy of your documentation, please contact our customer service team who would be happy to arrange this for you. Kind Regards, Budget Social Team

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★★★★★

“Simplicity”

Written on: 23/12/2016 by MakennaHolbrook489 (1 review written)

No frills, no problems and no complicated blurb!! Made everything so unlike the chore it usually is!… Read Full Review

Customer_Team's Comment

Written on: 28/12/2016

Hi, We aim for 100% customer satisfaction and it is great to hear that we have achieved this with you. Kind Regards, Budget Social Team

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★★★★★

“Good value ”

Written on: 17/12/2016 by WalterStokes127 (1 review written)

Easy to use and good value. Liked the optional extra as you sometime forget bout thing like no claims bonus protection but took you thought every single option before you got to payment......BF age 59… Read Full Review

Customer_Team's Comment

Written on: 19/12/2016

Hi, Thank you for your review. I am pleased to hear that you found the process of purchasing the policy easy. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Budget Social Team

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★★★★★

“On a budget? Use Budget!”

Written on: 16/12/2016 by BanwellBlue (2 reviews written)

Best price for a product offering all I wanted in one go. Have used Budget before but got enticed away. Now they're offering a price guarantee for next year, I'd be daft to go anywhere else!… Read Full Review

Customer_Team's Response to BanwellBlue's Review

Written on: 19/12/2016

Hi, Welcome back to Budget Insurance! I am pleased to hear that you are happy with the policy. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Budget Social Team

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★★★★★

“Budget is best”

Written on: 15/12/2016

They seem very professional and so far they have been very helpful....they are easy to deal with and their prices are very reasonable for the product… Read Full Review

Customer_Team's Comment

Written on: 16/12/2016

Hi, Thank you for your review. I am pleased to hear that you are happy with our service. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Budget Social Team

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★★★★★

“Making life just a little bit easier ! ”

Written on: 10/12/2016 by Saigep173 (1 review written)

This was a very easy experience from start to finish , loved the options available for making payments easier from another bank acount uther than the main driver . This helped greatly as my partner was able to do this for me as a gift… Read Full Review

Customer_Team's Comment

Written on: 12/12/2016

Hi, Thank you for your review. We try our best to make the process as easy as possible for our customers. I am glad to that we have achieved this with you. Kind Regards, Budget Social Team

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