Budget Car Insurance Reviews

★★★☆☆
3.4 / 5
810
65.4% of users recommend this
  • Customer Service

  • Value For Money

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Budget Car Insurance
Budget Car Insurance

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★★★★☆

“Car insurance”

Written on: 20/05/2016 by Webstergq413 (1 review written)

the sales person was very polite and pleasant,went through the quote easily and efficiently and in the end i got a cheap quote which i am happy with … Read Full Review

Customer_Team's Comment

Written on: 20/05/2016

Hi, Thank you for your review. I am pleased to hear that you are happy with our service. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

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★★★★★

“Great value insurance”

Written on: 18/05/2016 by kqFlood338 (1 review written)

Great value insurance, particularly with what is included. Very easy to set up policy, all done online with just a few clicks. No need to send documents, although the facility to send them online is there if required. Overall a great experience, would certainly use again or stay with them assuming they are able to match the value of my premiums for the second year… Read Full Review

Customer_Team's Comment

Written on: 19/05/2016

Hi, Thank you for your review. We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you. Kind Regards, Keri

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★★★★☆

“Least Expensive ”

Written on: 17/05/2016 by McDougallhv433 (1 review written)

Car insurance is a legal necessity and this was the cheapest I found with reasonable features. It was quick and easy to do online I'm glad it's over with for another year!… Read Full Review

Customer_Team's Comment

Written on: 19/05/2016

Hi, Thank you for your review. I am pleased to hear that we could offer a policy to suit your needs and that you found the process quick and easy. We look forward to your continued custom. Kind Regards, Keri

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★★★★★

“Formal”

Written on: 13/05/2016 by Valeria112 (1 review written)

Very easy to access and easy to join… Read Full Review

Customer_Team's Comment

Written on: 16/05/2016

Hi, Thank you for your review. I am pleased to hear that you found the process of purchasing the policy easy. We look forward to your continued custom. Kind Regards, Keri

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★☆☆☆☆

“Beware”

Written on: 09/05/2016 by MacKenziewx447 (1 review written)

Beware sure to declare all info by gathering up all of your paperwork. MI Database lists all claims made to your address. If you omit to list one, the company says nothing and then hikes up fee when policy operational. I omitted to declare an "information only claim" made by my wife which is for all to see on MI database... a genuine oversight. Budget remained quiet then doubled the price of policy, removing money without my permission based on a letter sent out. Letter stated money would be… Read Full Review

Customer_Team's Comment

Written on: 09/05/2016

Hi MacKenziewx447, Thank you for your review. I am sorry to hear that you are not happy with our service. I would like to look into this for you, please could you call our customer service team and request to speak with me. Kind Regards

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★★★★★

“The very best”

Written on: 09/05/2016 by Luna301 (1 review written)

Your company makes it so easy to buy car insurance on line. Your prices are etrordinary for what you cover and i will definately recommend you to my friends. I would give you 10 out of 10 for everthing. June ford… Read Full Review

Customer_Team's Comment

Written on: 09/05/2016

Hi June Ford, Thank you for your review. We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you. Kind Regards, Keri

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★★★★★

“Best around car insurance”

Written on: 05/05/2016

I found Budget Car Insurance the best all over experience around, got a great price and the online experience was brilliant. Very easy to access and helpful. Thank you… Read Full Review

Customer_Team's Comment

Written on: 06/05/2016

Hi, Thank you for your review. We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you. Kind Regards, Keri

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★★★★☆

“customer comunication ”

Written on: 03/05/2016 by Skitini (1 review written)

I found overall that the service and prices I received from Budget on line was extremely far and competitive, however according to the very recent telephone conversation with a member of their representatives I was informed that they had requested proof of my no claims discount and that a email requesting such had been sent requesting it but instead they sent a survey request instead. that's the only misunderstand regarding my whole experience with Budget so in all its a online company to deal… Read Full Review

Customer_Team's Response to Skitini's Review

Written on: 05/05/2016

Hi, Thank you for your review. I am pleased to hear that you are happy with your policy. Apologies for any inconvenience the misunderstanding has caused. We look forward to your continued custom. Kind Regards, Keri

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★★★★★

“Best features for me”

Written on: 02/05/2016 by Alex173 (1 review written)

I looked through many companies offers on the web and Budget seemed to give me many features I required and an easy way to add others if needed and all at a very competitive rate. I work in the vehicle repair business and will be recommending this company to my workmates and family… Read Full Review

Customer_Team's Comment

Written on: 03/05/2016

Hi, Thank you for your review. I am pleased to hear that you are happy with the policy cover and that you would recommend us to others. We look forward to your continued custom. Kind Regards, Keri

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★★★★★

“Budget, does not mean "cheap"”

Written on: 27/04/2016 by vmsclaims (1 review written)

Best company I have ever dealt with, and fastest to place info with MID, Keep this service up and Budget will be a major Name to consider… Read Full Review

Customer_Team's Response to vmsclaims's Review

Written on: 28/04/2016

Hi, Thank you for your review. We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you. Kind Regards, Keri

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★★★★★

“Great, simple, cheap”

Written on: 22/04/2016 by Morantw231 (1 review written)

Great product, easy to buy and good valve for money, very happy customer… Read Full Review

Customer_Team's Comment

Written on: 22/04/2016

Hi, Thank you for your review. We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you. Kind Regards, Keri

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★★★★★

“An excellent service”

Written on: 20/04/2016 by Trev58 (1 review written)

Easy to use website and very competitive quote for comprehensive insurance… Read Full Review

Customer_Team's Response to Trev58's Review

Written on: 21/04/2016

Hi, Thank you for your review. I am pleased to hear that you found the online journey easy and are happy with your policy cover. We look forward to your continued custom. Kind Regards, Keri

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★★★★★

“SERVICE WAS VERY FAST AND EFFICENT WOULD RECOMEND THEM...”

Written on: 16/04/2016 by JanelleTorres (1 review written)

SERVICE WAS VERY FAST AND EFFICENT WOULD RECOMEND THEM TO MY FAMILY AND FRIENDS… Read Full Review

Customer_Team's Comment

Written on: 18/04/2016

Hi, Thank you for your review. We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you. Kind Regards, Keri

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★★★★☆

“Simple and affordable.”

Written on: 15/04/2016 by davidreedman (1 review written)

Using "Compare the market" Budget wasn't the cheapest comprehensive insurance but it did include legal cover which many charge extra for. The doccumention is system generated but I did receive a courtesy call from the Company to ask id I had any questions or needed further clarification.The process was simple and the price came out £96 a year less than my previous insurance that had been with for 4 years… Read Full Review

Customer_Team's Response to davidreedman's Review

Written on: 18/04/2016

Hi, Thank you for your review. I am pleased to hear that you are happy with your policy cover and our service. We look forward to your continued custom. Kind Regards, Keri

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★★★★☆

“mixed feelings”

Written on: 12/04/2016 by skHarris-Alt165 (1 review written)

First I tried to buy a policy by phone - was on hold a long time - then the line went dead. I then tried on line and had no problems and was pleased by the efficient process. I recommend you do not use the phone… Read Full Review

Customer_Team's Comment

Written on: 14/04/2016

Hi, Thank you for your review. Apologies for the service you received on the phone. This is not the level of service that we strive to provide to our customers. Kind Regards, Keri

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★★★★★

“Excellent value ”

Written on: 08/04/2016 by Eatonpr65 (1 review written)

Really happy with what i got for my money, affordable deposit and repayments. Friendly service and easy accessable documents :). Would definitley recommend to family and friends… Read Full Review

Customer_Team's Comment

Written on: 08/04/2016

Hi, Thank you for your review. We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you. Kind Regards, Keri

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★★★★☆

“online service great.”

Written on: 08/04/2016 by Ahmadr166 (1 review written)

I managed to purchase my insurance online and simply. great website. … Read Full Review

Customer_Team's Comment

Written on: 08/04/2016

Hi, Thank you fro you review. I am pleased to hear that you found the online journey simple to use. We look forward to your continued custom. Kind Regards, Keri

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★★★★★

“Easy to do”

Written on: 08/04/2016

Very easy web site to use. Good clear info… Read Full Review

Customer_Team's Comment

Written on: 08/04/2016

Hi, Thank you for your review. It is great to hear that you have found the online process easy. We look forward to your continued custom. Kind Regards, Keri

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★★★★★

“More than happy”

Written on: 05/04/2016 by 225McPherson (1 review written)

All round very impressed with the whole experiance… Read Full Review

Customer_Team's Comment

Written on: 07/04/2016

Hi, Thank you for your review. We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you. Kind Regards, Keri

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★★★★★

“excellent customer service ”

Written on: 01/04/2016

I had a query at the last moment before purchase and used the live chat facility. The member of staff was quick, efficient, friendly, helpful and gave me the information needed. A really easy process at a very competitive price… Read Full Review

Customer_Team's Comment

Written on: 01/04/2016

Hi, Thank you for your review. I am pleased to hear that you are happy with our service. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

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