Streamline.Net www.Streamline.net Reviews

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★★☆☆☆
2.4 / 5
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★☆☆☆☆

“Terrible - Avoid like the plague ”

Written on: 03/12/2012

- Terrible customer service (rude as well) - Slow to respond to tickets - No warning of auto-renew payments - Poor functionality Avoid like the plague Never had any issues with other providers I've used. Google them and see that everyone agrees - they are terrible… Read Full Review

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★☆☆☆☆

“Support don't really try or care”

Written on: 02/12/2012

The support staff don't read the support tickets and don't really have any answers for help. Have spent days trying to sort a problem out and in the end, gave up and phoned the sales team… Read Full Review

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★☆☆☆☆

“Awful. 5+ years of bad service...”

Written on: 23/11/2012

During the 5 or so years I've been a customer of Streamline I've witnessed their prices increase exponentially and their level of service diminish greatly. They are genuinely rude and unhelpful, sarcastic and extremely slow at responding to issues. They admitted (after being pushed) that they were responsible for not renewing a domain I owned (although my control panel said it had been renewed) which led in the domain being used within 48 hours by a sales company - who must also be owned by… Read Full Review

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Terrible's Comment

Written on: 25/11/2012

I have just cancelled my last domain with the worst hosting company I have ever dealt with that is 8 Domains that has been cancelled I have been with them years. The company I am with which is so much cheaper and reliable you don't give them card details you can pay by Pay Pal so they cannot not help themselves to your money they remind you that payment is due within 30 Days and you pay them as I do though Pay Pal
Good bye Streamline or should I say Fasthosts

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★☆☆☆☆

“Awful rude company”

Written on: 14/11/2012

Avoid this company at all costs. Customer support is based in the Philippines and are very rude, just read off a script! Take ages to answer the phone. I could not log in to my emails as quite often there was a server error. Automatic renewal is very costly and not well advertised… Read Full Review

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★☆☆☆☆

“Streamline a little too thin...”

Written on: 12/11/2012

I design and develop websites so I'm fairly capable and when something is right or is not right I would know what and usually why. Positive: they offer relatively cheap hosting in scaled packages. One of the key benefits is the "unlimited" bandwidth and by unlimited I mean ridiculously high, the hosts don't even have a usage monitor in their custom domain control panel. Negatives: Sadly thats about all thats great. Their servers PHP thread handler drops, or fails to pick up, page loads… Read Full Review

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★☆☆☆☆

“Renewal Scam”

Written on: 01/11/2012 by nasz (1 review written)

No Refund Policy No warning of renewal prior to taking money No cooling off period Not willing to discuss … Read Full Review

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★☆☆☆☆

“Worst Service Provider in the WHOLE WORLD... AVOID !!”

Written on: 30/10/2012

Do not be fooled by the cheap price, you will end up paying more in the end. These pirates will take up all your time and try to take all your cash. I received an email a few days ago informing me the renewal was due. Today I signed into the site to pay and noticed that I had been charged £24.00 debt administration fee. I raised a support ticket since I did not feel this was fair and the reply given to me was a TOTAL LIE. They informed me that they had sent me several reminder emails, this is… Read Full Review

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★☆☆☆☆

“Streamline.net Scam”

Written on: 18/10/2012

Streamline.net have to be one of the worst hosting providers in the world. Unhappy that my hosting was up for 60% of the 2 year contract, I logged over 30 support tickets before trying to leave... My cancellation request took them 11 days to answer and it just so happened that this meant their auto renewal policy kicked in and charged my account £130! I am currently fighting to get this amount back but it's not looking good… Read Full Review

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★☆☆☆☆

“Total scam artists.”

Written on: 17/10/2012

Never even heard of these people until they sent me a demand for £150 with a 7 day deadline or they will call in the debt collectors and affect my credit rating. They didnt even make it clear what sort of business they were in. Apparently my ex-wife had signed up to them 4 years ago and they had decided to collect their next years takings in advance from ME. According to Streamline, they had been sending previous demands to an email address that I have never even heard of. Their T&Cs are long… Read Full Review

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★☆☆☆☆

“Unreliable service and unhelpful stagg”

Written on: 15/10/2012

I signed up for Streamline.net as I wanted a UK based host for search engine reasons. I have found that their service frequently goes down - particularly emails - a few times a week I recieve notifications on my computer that their server is down. I have reported these issues to their support department on numerous occassions, however they refuse to help and on one occassion they actually swore at me (I was not being aggressive or rude at the time). I have also found, since using other… Read Full Review

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★☆☆☆☆

“They are thief (look on google I you don't believe me)”

Written on: 12/10/2012 by Mikkael (1 review written)

They have forced me to renew my 2 years contract and they have double their price by the same occasion. It's a big scam, if you look around you will find millions of customers complaining about their renewal techniques. I just paid £227 to be able to cancel my contract with them. I actually haven't paid them, they took the money themselves. Then I receive one of their "tickets" which is the only way you have to communicate with them telling me that the payment has been taken and that my… Read Full Review

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Saysaywatson's Response to Mikkael's Review

Written on: 15/10/2012

I have had the same experience with them - I offered to appease them by paying for 1 year in advance rather than 2, and they refused. I have used many hosting providers and Streamline are easily the worst I have encountered.

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★☆☆☆☆

“worst service ever and huge problem when canceling”

Written on: 10/10/2012 by mezonm (1 review written)

I have been with them for over 2 years and I have never used their services. Now I am trying to cancel my account but they won't let me unless I pay for their most expensive package. They said they can't downgrade/cancel my account unless I pay what they want me to. It seems I will have to pay £200 again but I have to immediately cut any ties with them. They tell you to just pay and your deactivated account will be cancelled automatically. Do not trust them. I wish there was 0 stars. Reason… Read Full Review

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Nasz's Response to mezonm's Review

Written on: 01/11/2012

I have the same issue

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Mezonm's reply to Nasz's Comment

Written on: 01/11/2012

Keep pushing on them.
They have reduced my outstanding balance by 50%
and admin fee stayed on 100%

I have payed it off and closed my account immediately...

If it helps you can you mark it as helpful review so it can help other people.

Cheers

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★☆☆☆☆

“I wish I could give 0 stars AWFUL!!”

Written on: 08/10/2012 by bootsyb (1 review written)

I came across Streamline.net when I was starting a business, I never actually used their hosting service but for some reason got signed up to it as well as their 'never be able to opt out we have your credit card details forever' service!! Then 2 years later I received a 7 day letter in the post informing I had an outstanding balance of over £200 and unless I paid it then they would be sending the debt collectors round. I just wish I had seen these reviews earlier. These guys belong in jail… Read Full Review

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★☆☆☆☆

“Worst Service Ever!”

Written on: 02/10/2012 by Jimbob130777 (1 review written)

I used streamline for one of my customers running a CubeCart shopping system. It was extremely slow, it kept going down. I must have been on to support every week to complain about something. Because of this my customer stopped using my service as a web designer. I ended up having to give them 12-months free hosting with another company as compensation. It has cost me dearly! On top of this I've been stung by their auto renewal service. I cancelled the service on day of renewal at 7.53am… Read Full Review

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★☆☆☆☆

“Avoid Stremline at all costs! ”

Written on: 15/09/2012

I am thankfully cancelling the last of my sites hosted by the awful Streamline. They give a different reason on each occasion of why it's almost impossible to leave them. This time they have said that if I wish for them not to renew my hosting next year ( when the hosting I have already paid for in advance is up) they will cancel my account now even though I still have a paid up year to go. Although their terms and conditions say that you must cancel "no less than 7 days" from the end of… Read Full Review

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Terrible's Comment

Written on: 26/09/2012

Total agreement-- I have cancelled several sites with streamline closed another one today and by December 2012 the last one with them will also be cancelled . they ask for feedback I told them to Google streamline complaint and read them

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★☆☆☆☆

“Borderline Illegal”

Written on: 14/09/2012 by joshgeake (1 review written)

They automatically charged me £65 for a renewal I did not want. They did not notify me. I asked for a refund, they took 4 days to respond. They refused. Their support eventually said they would refund me in 2014 after the renewal date as I had 'registered my request'. This is ridiculous. I requested a refund within 4 days of the funds being taken from my account, the damage is minimal and I'm even happy to pay pro-rata for those 4 days. I DID NOT WANT THEIR SLOW AND EXPENSIVE SERVERS AND I… Read Full Review

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★☆☆☆☆

“Wish I had seen these reviews”

Written on: 12/09/2012

I guess you only read reviews once your experience is so bad you feel compelled to write a review, Please Choose an English or Just Native Web hosting Country , Their office is in Philippines and its like talking to a Language Book and they sound about 15 so you can't get angry. They want to charge me 2 X 25 GBP admin charges as my card failed and then told me to write a letter of complaint, I was on the phone complaining.... Its difficult to use and just avoid at all costs! … Read Full Review

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★☆☆☆☆

“Avoid, Avoid, Avoid”

Written on: 11/09/2012

I had websites hosted with Streamline for over 8 years, but their service has continually deteriorated and costs have increased over that time. They now have appalling customer service, they take an absolute age to reply to support tickets, and that's if they bother at all. Then there is the farcical auto renewal system ... all well and fine if you run a website and don't care what it costs. But for the financially astute among us, who watch costs and look for deals, this is a terrible idea… Read Full Review

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★☆☆☆☆

“Poor communication and continued billing ”

Written on: 06/09/2012

My debit card with which the account had been set up expired last year. There was no attempt to contact us except via email, which was not accessible. Although Streamline's Terms and Conditions state that the service will be terminated if payment is not received, they continued to ratchet up the bills, and to add insult to injury, included 4 monthly 'admin charge' invoices of £24. The total invoiced to us was over £130. They made no reasonable attempt to make contact. Why could they not have… Read Full Review

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★☆☆☆☆

“Dreadful. AVOID !!!”

Written on: 04/09/2012

I've just been caught out by the auto-renewal of the domain too. Their response was to put debt collectors on to me. Avoid, avoid, avoid… Read Full Review

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