Streamline.Net www.Streamline.net Reviews

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★★☆☆☆
2.4 / 5
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★☆☆☆☆

“I would not recommend StreamLine to an enemy.”

Written on: 14/03/2013

I have had people try to spam me online - with Streamline they mug you. They have a ``small print `` clause - if at the end of your paid hosting you do not advise them that you no longer wish to continue with their domain service within approx two weeks they actually demand a full two years payment as a penalty, and as others have said they chase you with CCI Legal. Stay away from this company they are very bad news… Read Full Review

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Tikatab's Comment

Written on: 28/03/2013

The exact same thing has just happened to me. Threatning to arrest me unless I pay for services I do not want which came to a total of just under £100

Disgusting behaviour for any company

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Bennyblanco55's Comment

Written on: 10/03/2014

Hi,

Our company was onboarded with streamline 4 weeks ago. We have been treated with total disregard to the point where we are now looking for legal compensation.It seems to me these guys are upsetting a large amount of people given the amount of shocking reviews they have.I would like the chance to talk to you surrounding your problems as it may be beneficial to put something together from a group prospective.
I am contactable, my name is Ben.

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Thinkinvurt's Comment

Written on: 14/05/2014

Hi,

How can I contact you?! This sounds like plan...

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★☆☆☆☆

“So, SO bad for customer service. We had a club website...”

Written on: 11/03/2013

So, SO bad for customer service. We had a club website and the web guy left and 6 years later the account ran out. We received a letter saying money was overdrawn on the account so we went to pay it off and renew the subscription but because we didn't have the details we couldn't. Spent 6 months calling them trying to sort it out but we never could actually pay it off because they were being ridiculously stubborn after we gave ample proof that it was our account, through the university. So… Read Full Review

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★☆☆☆☆

“Fraudsters, that's all.”

Written on: 28/02/2013

Theives, pure and simple. Auto-renew after you tell them not to. Bunch. Of. Tw@s… Read Full Review

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★☆☆☆☆

“Nothing but trouble and poor service. When I failed to...”

Written on: 21/02/2013

Nothing but trouble and poor service. When I failed to renew a domain name they sent legal letters. Now they deny that I own the websites that they host for me and refuse to give me access - despite the fact that the sites are still live and still contain my content. NEVER NEVER GO NEAR THEM is my advice… Read Full Review

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Sakip's Comment

Written on: 25/02/2013

Hello, we are in the same position. We no longer live in the UK either! May I ask how you will resolve this? We have just received another legal letter from demanding £225!??????

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★☆☆☆☆

“Customer service is not a word they know”

Written on: 12/02/2013 by JamesM1 (1 review written)

We have a bi-annual renewal with Streamline and have done for 8 years now I think, maybe longer actually! However I left the last company I worked for and never thought about changing the email address on Streamline for the domains that were registered with them for billing.... The credit card date expired that they had on file, however rather than contact us either through the email address on the registered domain hosted with them or the postal address they had they simply handed our details… Read Full Review

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★☆☆☆☆

“ABSOLUTELY RUBBISH WEBHOSTING”

Written on: 07/02/2013 by DAVIDLIEW74 (1 review written)

FREQUENT LOSS OF EMAIL, LOTS OF DOWN TIME, SERVICE FAILURE, FORGOT TO RENEW MY DOMAIN AFTER RECEIPT OF PAYMENT AND MOST IMPORTANTLY MADE ME LOSS OF FEW BUSINESS DEAL DUE TO LATE EMAIL SYSTEM OR MISSING EMAIL. AVOID AT ALL COST!!!!… Read Full Review

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★☆☆☆☆

“Avoid at all cost”

Written on: 07/02/2013

Only out to rip you off. Bad business practices. Owned by a company called Dollamore - which sums up their attitude… Read Full Review

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★☆☆☆☆

“STAY AWAY. THEY WILL COME BACK TO HAUNT YOU”

Written on: 05/02/2013

Same issues as other people. Opened an account 5 years ago for a temporary site for our wedding. We thought we closed everything (indeed we no longer own said site) and after 5 years of having absolutely no communication from them they have passed on our details to CCIlegal with a £74.95 bill. I have other domain names with other providers and have never had any thing even close to this sort of appalling "service". STAY WELL AWAY. After reading other similar reviews, I think this is more than… Read Full Review

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★☆☆☆☆

“DO NOT USE”

Written on: 02/02/2013 by disgruntledexuser (1 review written)

DO NOT USE, THEY ARE FRAUDSTERS. Cancelled the hosting, moved the domain, all seemed well having used them for four years, then six months later received letters from CCI demanding money. It would appear they have been trying to debit an old credit card under some continuous payment authority that I was not even aware of. I narrowly escaped having my money plundered. No correspondence and scant information except when chasing you for money you do not even owe. The following was printed in the… Read Full Review

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★☆☆☆☆

“Unprofessional messy service!”

Written on: 24/01/2013

I moved all of my hosting away from Streamline a year ago when they tried to increase the cost by 50% which made no sense! Having been with them for a number of years I felt utterly kicked. I now have a number of domain names parked with them, I have asked that they don't renew specific domains for 2 years running but they have completely ignored my cancellation requests and continued to take money long before the renewal date. I am now in the process of closing my account all together as they… Read Full Review

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★★★★☆

“Great hosting for a bargain price”

Written on: 21/01/2013 by Atlantis66 (1 review written)

I have used Streamline.net since January 2007, renewing every 2 years. I was considering moving away, as I was using their Linux server, and I wanted a Windows host with ASP.NET, but wasn't willing to pay the extra £199 per year for this service. I didn't realise that their PRO package, £138 for 2 years, includes not only MySQL databases, but MSSQL and ASP.NET. Needless to say, I have switched to the PRO package. I looked around for other hosts, but couldn't find this service for a better… Read Full Review

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★☆☆☆☆

“No consideration for loyal customers”

Written on: 20/01/2013

they will force you to pay for a service package you do not use and demand money via the aid of debt collectors. If you do not cancel your subscription within 30days of expiry of your current package they will automatically rob you and demand money for a package you do not need. Rubbish customer service and rubbish service. I will pay them the money to avoid the scums trying to effect my credit file and then cancel. I am sure they will be so rich with the money they have demanded. Avoid this… Read Full Review

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★☆☆☆☆

“Oh dear.... Very poor customer relationship”

Written on: 17/01/2013

It's ok when everything is fine, but as soon as you have a problem there is nothing in terms of customer support or flexibility. I have nearly 30 accounts with Streamline and will slowly migrate every one of them away. Avoid dealing with this company as you get tied in to ridiculous terms and conditions which are very difficult to get out of. Reliability is fine, but no customer service which means you cannot work with them as a business… Read Full Review

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★☆☆☆☆

“There are many better companies out there”

Written on: 03/01/2013 by omarasaurus_rex (1 review written)

As a customer, I had a very poor experience with Streamline.net. I find all customer communications from Streamline.net very poor. For example Streamline.net's website and 'Dashboard' interface is very unintuitive. This made the thought of managing my account and services a real chore and a very poor user experience. Additionally, I found e-mail notifications from Streamline.net very difficult to understand. The language Streamline.net used never attempted to clearly communicate with me (the… Read Full Review

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★☆☆☆☆

“Streamline.net terrible web host, terrible business”

Written on: 20/12/2012

Wow what a big mistake using this company, I tried canceling over 2 years ago but they just ignored my request and took money of a card I asked to be de-registered with them. This card expired and I moved all my stuff 6 months ago, even domains from them, now Ive just had letter out of the blue (the only letter I may add and no emails), a final demand for £345 or we call the bailiffs in 7 days lol. Bulk hosting and domains not even registered with them anymore lol Anybody out there that are… Read Full Review

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Iceman1011's Comment

Written on: 31/12/2012

Hi I am having the exact same problem, they have been chasing me for money, but I . What actions are you taking? Are you just ignoring their demands?

I have been replying to their emails and letters for the past month defending myself, but they keep saying it was in the terms and conditions of auto-renewal. The fact I moved all my domains and hosting away from streamline a month before it was up for renewal baffles me, just because I didnt tell them I was cancelling it.

If you have a tshirt, and you want a new one, you dont tell your old tshirt I dont want you any more and Im going to buy a new one. The fact I moved away a month in advance should of been enough.

Stay clear of streamline.net!! I was with them for over 7 years.

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★☆☆☆☆

“HAD 20+ DOMAINS, TRYING TO TRANSFER AWAY - NIGHTMARE!!!”

Written on: 19/12/2012

FINALLY IN LAST STAGES OF TRANSFERRING AWAY MY DOMAINS AND HAVING A NIGHTMARE ... RENEWING DOMAINS WITHOUT TELLING ETC, CHARGING MY CARD. I HAVE WRITTEN TO THEM INFORMING THEM TO DELETE MY CARD DETAILS BUT THEY HAVEN'T. THE FILIPINO SERVCIE CENTRE IS WORSE THAN USELESS. THEY LIE AND GO BACK ON WHAT THEY SAY, EVEN IF THEY CAN BE BOTHERED TO ANSWER THE PHONE. … Read Full Review

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★☆☆☆☆

“Terrible - Avoid like the plague ”

Written on: 03/12/2012

- Terrible customer service (rude as well) - Slow to respond to tickets - No warning of auto-renew payments - Poor functionality Avoid like the plague Never had any issues with other providers I've used. Google them and see that everyone agrees - they are terrible… Read Full Review

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★☆☆☆☆

“Support don't really try or care”

Written on: 02/12/2012

The support staff don't read the support tickets and don't really have any answers for help. Have spent days trying to sort a problem out and in the end, gave up and phoned the sales team… Read Full Review

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★☆☆☆☆

“Awful. 5+ years of bad service...”

Written on: 23/11/2012

During the 5 or so years I've been a customer of Streamline I've witnessed their prices increase exponentially and their level of service diminish greatly. They are genuinely rude and unhelpful, sarcastic and extremely slow at responding to issues. They admitted (after being pushed) that they were responsible for not renewing a domain I owned (although my control panel said it had been renewed) which led in the domain being used within 48 hours by a sales company - who must also be owned by… Read Full Review

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Terrible's Comment

Written on: 25/11/2012

I have just cancelled my last domain with the worst hosting company I have ever dealt with that is 8 Domains that has been cancelled I have been with them years. The company I am with which is so much cheaper and reliable you don't give them card details you can pay by Pay Pal so they cannot not help themselves to your money they remind you that payment is due within 30 Days and you pay them as I do though Pay Pal
Good bye Streamline or should I say Fasthosts

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★☆☆☆☆

“Awful rude company”

Written on: 14/11/2012

Avoid this company at all costs. Customer support is based in the Philippines and are very rude, just read off a script! Take ages to answer the phone. I could not log in to my emails as quite often there was a server error. Automatic renewal is very costly and not well advertised… Read Full Review

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