On October 28th I booked a delivery for December 20th for between 8pm & 9pm. At 8.50pm on the 20th December I received a call from the driver to say they were running an hour behind due to an issue with a lorry. This was the last I heard and my shopping, CHRISTMAS FOOD SHOPPING, failed to arrive. This morning (December 21st) I spent over half an hour on hold to customer services who were beyond useless and couldn’t even get through to the depot responsible. Offered me a £10 voucher off my next shop, which won’t be used as I’ll never give them another penny, and dropped the bombshell it could take 10 days for me to get my money back. I’ve sent several emails and not one has been replied to. So, no food for Christmas and no money to go elsewhere and buy from there. Utterly disgraceful ‘service’.

There it is the insensitive, unprofessional and annoying security that works at Morrisons in the Merrion Centre Leeds. Lots of people have taken the trolley out of the shop and into the centre and have also left their trolley outside near the road of the Merrion centre. On this particular Saturday my son had a trolley which he took to a store opposite Home Bargains next to Morrisons then the security guy came and grabbed the trolley saying it has to be in the store. I responded with shock at his approach indicating we are going to be shopping at Morrisons but we just needed to get on extension cord from the phone store and then get out shopping to return to our home. Seeing it was a hot day we thought we’ll get the unfrozen foods etc and then when we get the frozen it will just be a matter of getting home. But he this guy didn’t want to know. My son and my daughter didn’t manage to have a good shopping experience as we just got a few frozen foods in our hands with no trolly and left. When we got outside the centre there was more than ten trolleys outside by the curb. So my question is if they don’t put up sign about these trolleys out people will be hurt about this. And also if other people is leaving trolleys outside of the centre how do they do so if they aren’t allowed to take it out of the store. Dissatisfied and disappointed ☹️ we did return a trolley we found outside to the security guy and guess who had the last laugh when I asked the manager if we should bring the trolleys inside. She says no need and then a staff member quickly gathered the stray trolley back inside the store. What a joke!

I was disgusted that a mainstream store should put the FCUK brand - I think it's a fashionable double entendre for the two fingers - right at the counter. I left my shopping and walked out, and have never been back. That was in Poynton.

Its a very good option for your grocery shopping. All kind of fresh things are available there. We can also shop online from them.

Price the offers {everything else too) I lose out on things because I don't have time to keep searching for staff to ask prices of things. Also, please acknowledge the staff that give 100% not the ones that refuse to do certain jobs and take their whole shift doing one job where it takes others 10 minutes. Employ more staff.

At shelf checkout with red light flashing, staff member sorted out 3 other customers who had been waiting a while, then handed the card to another member of staff and walked off .... looked at me and pointed to the other member of staff - So Ignorant ..... Exeter also have terrible customer service staff too, always waiitng at least 10 mins for someone to turn up and sort out query

I visited the Morrison's supermarket Wimbledon at 51 The Broadway Wimbledon,London, SW19 3RG on Wednesday 11th July 2018 - 20:35pm . The staff were more interested in the worldcup football results. I found the staff to be rude and unhelpful, even to the extent of having to call the police. I and 2 other customers bought several reduced goods and we had our receipts, but due to the wrong codes being used on the goods the tills made calculation errors The manager on duty failed to apologise for the incorrect coding on the goods and also made a scene and refused to accept the bar codes on the goods were not marked correctly. This was an obvious mistake on morrisons part Chaoticly run store. Football was more important to the staff, After advising the manager at headoffice no apology and no compensation received by September 2018 Poorly run store.

Went in for breakfast is cafe. Told no scramble eggs as had run out of packets of it? Even though lady cooking fried eggs with dozen of fresh eggs incapable of making a fresh scrambled egg. Pathetic customer service. Who wants to eat a scrambled egg out of a plastic packet anyway. Then told it was fresh egg. How can it bee fresh when its been in a plastic bag for weeks???

I have shopped at Morrison’s for several Years but lately I have noticed how unclean and untidy the store in burton has become empty shelves and fridges I complained to the manager but to no avail The cafe is often a disgrace dirty tables and disgusting food if something is not done SOON we will be shopping elsewhere as will many other customers please clean up ASAP

My daughter in law purchased Morrison small carton Apple Juice last Thursday for her daughter who was spending night with me her grandmother she had a carton around 5 o'clock in the evening by 9 o'clock she was vomiting badly I thought just a tummy bug settled her back down up and down stairs for a few hours with her she was really poorly later that night about 12 o'clock my 84 year old mother asked me for a drink I gave her a carton of the same apple juice not long after she drank it she said she felt sick 40 mins later mum's now throwing up to I cleaned her up settled her down and couldn't understand why she was sick she'd had a great day​ was feeling well I then went downstairs to check the date on juice EIGHT MONTHS out of date I'm sooooo furious going into Ribery store weekend to speak to a manager about this I spoke to trading standards this morning they said it was a serious Matter if after I have spoken to managr and I was not satisfied to contact them with my complaint see what happens weekend ?!!

I had a problem checking the tyre pressure on my car. The attendant was very helpful.

In general, like Morrisons, as a go-to food store, especially shopping for a special recipe. Chose to buy a few ingredients there this weekend, including the recipe centre-piece, of chicken breasts. Normally buy excellent chicken breasts from a local farm shop, at £10 for three packs of two. Yours were £5.05 for two 'Free Range Breast Fillets', which were tough, dry and tasteless, and made for a disappointing dish. Back to my farm shop tomorrow - won't be buying poultry from you again. Not good enough, and over-priced...you really could do better than this!

calculating mistake made by customer services on price of 1kg of fish. Fishmonger sorted it out and personally took me to customer services. Don't get service like that in many places. So polite and helpful Thank you

What does 10 items or less mean. Nothing in Morrison stores. On several visits I have noticed customers with a lot more than 10 items through express tills. I have pointed this out to several managers including the store manager. I have even taken it up with their head office. It seems 10 items or less has no meaning, so feel free to take your items, no matter how many to any till you wish. You will not be challenged by any member of staff.