Names www.names.co.uk Reviews

Namesco Limited, Acton House,, Perdiswell Park,, Worcester, WR3 7GD
0845 363 3632
★★★★☆
3.9 / 5
76% of users recommend this
  • Value For Money

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Names www.names.co.uk

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★★★★★

“Good site, no problems so far, good customer service”

Written on: 13/09/2013 by Snowfox2013 (1 review written)

Thanks for taking my call and helping me so quickly with my email set up queries. What you suggested worked perfectly and I would recommend this site to others based on my experiences so far… Read Full Review

By Customerfeedback

Written on: 23/09/2013

Hi, thanks for taking the time to review us, it is greatly appreciated. We are happy to to take your calls, and look forward to assisting you with any future issues you may encounter. Thanks again Eddie

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★★★★★

“Very helpful and detailed response ”

Written on: 12/09/2013 by rossy4de (1 review written)

I found the prompt reply and detailed response very refreshing and also very polite. My problem was sorted in a great manor and i also learned something which is great! cheers man… Read Full Review

By Customerfeedback

Written on: 23/09/2013

Hi, thanks for the great review. Here at Names.co.uk we pride ourselves on our Support made in Britain, providing fast and accurate responses for all our customers, and if we can learn in the process that is a massive bonus. Thanks again Eddie

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★★★★★

“SO HELPFUL & FRIENDLY ”

Written on: 10/09/2013

Not being such a guru on this subject, I felt totally calmed & Russell set it all up for me! Great service… Read Full Review

By Customerfeedback

Written on: 23/09/2013

Hi thanks for the great review, you don't have to be a guru to be our customer. Our staff will help you out as much or as little as you need. Thanks again Eddie

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★★★★★

“Very quick response time”

Written on: 10/09/2013

I've submitted a number of queries via the Support section and the response has always been very quick and very accurate… Read Full Review

By Customerfeedback

Written on: 23/09/2013

Hi Thanks for the review, providing a fast and accurate response is what we are always aiming for. Thanks again ^Eddie

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★★★★★

“Called 3 times today and all 3 people were very helpful”

Written on: 06/09/2013

Changing my web page and needed answers to several questions. 3 differenet calls to 3 different people and all 3 were great and I'm now sorted and know exactly what I need to do now… Read Full Review

By Customerfeedback

Written on: 23/09/2013

Hi Thanks for the great review, I'm really glad to hear you got that sorted. It's a shame that we couldn't get it all sorted in the 1 call, but we are always working on our level of service with an aim to be the best in the business. Thanks again ^Eddie

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★★★★★

“Great Customer Service and Price”

Written on: 06/09/2013 by donagh_1 (1 review written)

I have been with names.co.uk or about 10 years. I have used all the other popular web hosts around also. names.co.uk is by far the best on all levels. For Customer service I cannot recommend names.co.uk higher. They get back to me instantly even at 7pm, 8pm or 9pm in the evening. I use there advanced hosting service and I also have a dedicated Managed Server with them. The Quality of the service is Excellent and the Price is without doubt the most competitive out there. The more services you… Read Full Review

By Customerfeedback

Written on: 23/09/2013

Hi Donagh, wow thanks for that great review, I will share it with both our shared hosting and dedicated hosting teams, as they deserve to know they have done well. We look forward to another 10 years as your hosting provider. Thanks again ^Eddie

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★★★★★

“Excellent service from a great team”

Written on: 05/09/2013

I would like to thank the Names.co.uk team for the excellent service they have provided me over many years. I am now retired from business but still using Names.co.uk for my personal web and email accounts. I recommended them to my son who is a composer and sound designer in London, he has been with Names.co.uk for a number of years. Names.co.uk respond very quickly when I need them with clear and concise messages, they are without doubt a very professional team… Read Full Review

By Customerfeedback

Written on: 17/09/2013

Hi, Thank you for your kind words, word of mouth is the best recommendation we can get.
We look forward to many more years as your domain provider. Thanks again ^Eddie

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★★★★★

“excellent service”

Written on: 05/09/2013 by puertobanusnailbar.ie (1 review written)

online support is very helpful, responds very quickly and provides clear,detailed explanations.A pleasure to deal with… Read Full Review

By Customerfeedback

Written on: 17/09/2013

Hi, thank you for leaving a review, it's nice to know our efforts are noticed and appreciated. Thanks again Eddie

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★★★★★

“Excellent service for many years”

Written on: 04/09/2013 by Homesupport (1 review written)

I would like to thank Namesco/Simply for the excellent service that they have offered over the years and especially for their speedy and professional support responses. Thank you very much and keep up the good work… Read Full Review

By Customerfeedback

Written on: 05/09/2013

Hi, Thank you for the great review, we are constantly working hard to keep up the good service as we grow.
Fast and accurate support made in Britain is what we aim to provide. Thanks again ^Eddie

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★★★★★

“I would call Namesco just to hear amazing service!”

Written on: 03/09/2013 by MikeLeahySwansea (1 review written)

Namesco are a breath of fresh air when it comes to Customer Care Centres. In contrast to the normal response Namesco always answer promptly, always give me their name, always deal with my problem directly without transferring me to another department, always find a solution to my problem or query and always are polite. I've had an account almost since Namesco were formed and have countless domain names. Inevitably I have overlooked renewing the odd one or two, of course I've had technical… Read Full Review

By Customerfeedback

Written on: 04/09/2013

Hi, Thank you for you excellent review and recommendations. We have a hard working UK based support team who's aim is to provide the service you have received. Fast, accurate and polite service from real people. We look forward to providing you with this service for many years to come. Thanks again ^Eddie

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★★★★★

“Top class support!”

Written on: 03/09/2013 by CraigNFS (1 review written)

Have been with Namesco for many years now, initially started using them for smaller websites and email and was so impressed have migrated our company web/mail services to them. I would have to say that on the few occasions I have encountered any issues the Support Team have always responded and resolved to any issues promptly and profesionally. They even humour me, when problems turn out to be internal and not any fault of theirs! :) I would not hesitate to recommend Namesco. Good quality… Read Full Review

By Customerfeedback

Written on: 03/09/2013

Hi Thank you for leaving such an excellent review and recommendation. I have sent your review to the whole team as they all deserve to know how much their hard work is appreciated. Many thanks again ^Eddie

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★★★★★

“Very good service”

Written on: 02/09/2013 by AKC2012 (1 review written)

Very helpful guy on the end of the phone who sorted out my query very quickly and efficiently… Read Full Review

By Customerfeedback

Written on: 03/09/2013

Hi, Thanks for leaving a review it is very much appreciated. ^Eddie

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★★★★★

“Very efficient support service”

Written on: 02/09/2013 by Hitormiss (1 review written)

I have had a number of websites with Namesco for over 10 years with no glitches from their end. Whenever I've had a query, I've sent a message through their support service online and it has been answered quickly by a real human who actually read the question - not just a computer picking out key words. I cannot fault them… Read Full Review

By Customerfeedback

Written on: 03/09/2013

Hi Thanks for the great review, our support made in Britain, is exactly that, real people offering good honest solutions to our customers. Thanks again ^Eddie

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★★★★★

“Simply Good”

Written on: 02/09/2013

I don't like to wait or be given superfluous detail, that's why I liked the tech support I recieved, quick & succinct, excellent… Read Full Review

By Customerfeedback

Written on: 03/09/2013

Hi thanks for the fantastic review, quick & succinct is what we are always aiming for and I am glad that we delivered for you. Thanks again ^Eddie

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★★★★★

“Patient and Helpful”

Written on: 02/09/2013

After a hard day of design and coding, mind a bit foggy I failed to launch one of my sites. Checked everything but to no avail. Contacted support and after a lot of patient examination the staff identified problem and all was resolved. Full marks to Iain and Russell… Read Full Review

By Customerfeedback

Written on: 03/09/2013

Hi, Thanks for the great review, sometimes all it needs is a fresh pair of eyes, and I'm glad our guys could help you out. I will pass your comments on to Russell and Iain as they deserve to know how well they have done . Thanks ^Eddie

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★★★★★

“Straightforward, helpful, reliable”

Written on: 02/09/2013 by froberts (1 review written)

I run a number of businesses as well as a food blog, which I do as a hobby and therefore have a few domain names registered with names.co.uk. I have always found the site very easy and intuitive to use, with great 'how to' guides. Whenever I have a question on how to do something or the best way to resolve a particular stumbling block I'm facing, I can submit a support request explaining what I'm trying to do, and the response is quick and simple, always in simple steps, often with links to… Read Full Review

By Customerfeedback

Written on: 03/09/2013

Hi, thanks for the excellent review, we have (and still are) worked hard on our Support Centre to ensure all the answers are there for our customer 24/7. Thanks again ^Eddie

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Froberts's reply to Customerfeedback's Comment

Written on: 03/09/2013

You're very welcome, keep up the good work! :)

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★★★★★

“Great customer service”

Written on: 01/09/2013

Great reaction to help me out after I had messed up some settings on my domain. Really impressed with technical knowledge and willingness to help. Would definitely recommend… Read Full Review

By Customerfeedback

Written on: 03/09/2013

Hi, thanks for the great review and your recommendation, word of mouth is the best advertising for us :) Thanks again ^Eddie

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★★★★★

“Easy to follow instructions, no waffle”

Written on: 28/08/2013 by paskins (1 review written)

I have a multi domain hosting package, and two domains registered. One domain was on an old hosting package before, so when I registered the second I was going to move the old one over. I did try this previously, but was either doing it wrong, or the old hosting package was still assigned to the domain. Anyway, short question asked; was it possible to move my domain over. The instructions given back were simple and straight forward. Click 1, 2, 3, and you're done. Did it all in 2 minutes… Read Full Review

By Customerfeedback

Written on: 03/09/2013

Hi, Thanks for the great review, we understand that the speed and accuracy of our answers are most important to our customers, so our team work hard to ensure we get back to you with the right answers as fast as possible. Thanks again, ^Eddie

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★★★★★

“The fixed my mess up!”

Written on: 27/08/2013 by joneswork (1 review written)

I was slack and let my domain name expire. I thought I'd lost it, but after sending a quick enquiry Names responded very quickly with a simple breakdown of how I could get my domain name up and running again. The website was really easy to navigate too, making it all the more simple… Read Full Review

By Customerfeedback

Written on: 28/08/2013

Hi, thanks for a great review, in situations like this the speed of support is the most important thing, and I'm glad we could help you resolve this in a timely manner. Thanks again ^Eddie

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★★★★★

“Friendly, immediate solution”

Written on: 27/08/2013 by RachelBBE (1 review written)

Eddie offered an immediate solution to an issue that has arisen due to a change in leadership with my company, and the fact that everyone is on holiday! He was very helpful, knew several possible ways of helping, and offered an immediate solution… Read Full Review

By Customerfeedback

Written on: 28/08/2013

Hi, I'm glad we could get that sorted out for you, and thank you for leaving this review. If you need any further help please don't hesitate to contact us and ask for me. Thanks again ^Eddie

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