Names www.names.co.uk Reviews

Namesco Limited, Acton House,, Perdiswell Park,, Worcester, WR3 7GD
0845 363 3632
★★★★☆
3.9 / 5
76% of users recommend this
  • Value For Money

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Names www.names.co.uk

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★★★★★

“Great Customer Service and Price”

Written on: 06/09/2013 by donagh_1 (1 review written)

I have been with names.co.uk or about 10 years. I have used all the other popular web hosts around also. names.co.uk is by far the best on all levels. For Customer service I cannot recommend names.co.uk higher. They get back to me instantly even at 7pm, 8pm or 9pm in the evening. I use there advanced hosting service and I also have a dedicated Managed Server with them. The Quality of the service is Excellent and the Price is without doubt the most competitive out there. The more services you… Read Full Review

By Customerfeedback

Written on: 23/09/2013

Hi Donagh, wow thanks for that great review, I will share it with both our shared hosting and dedicated hosting teams, as they deserve to know they have done well. We look forward to another 10 years as your hosting provider. Thanks again ^Eddie

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★★★★★

“Excellent service from a great team”

Written on: 05/09/2013

I would like to thank the Names.co.uk team for the excellent service they have provided me over many years. I am now retired from business but still using Names.co.uk for my personal web and email accounts. I recommended them to my son who is a composer and sound designer in London, he has been with Names.co.uk for a number of years. Names.co.uk respond very quickly when I need them with clear and concise messages, they are without doubt a very professional team… Read Full Review

By Customerfeedback

Written on: 17/09/2013

Hi, Thank you for your kind words, word of mouth is the best recommendation we can get.
We look forward to many more years as your domain provider. Thanks again ^Eddie

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★★★★★

“excellent service”

Written on: 05/09/2013 by puertobanusnailbar.ie (1 review written)

online support is very helpful, responds very quickly and provides clear,detailed explanations.A pleasure to deal with… Read Full Review

By Customerfeedback

Written on: 17/09/2013

Hi, thank you for leaving a review, it's nice to know our efforts are noticed and appreciated. Thanks again Eddie

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★★★★★

“Excellent service for many years”

Written on: 04/09/2013 by Homesupport (1 review written)

I would like to thank Namesco/Simply for the excellent service that they have offered over the years and especially for their speedy and professional support responses. Thank you very much and keep up the good work… Read Full Review

By Customerfeedback

Written on: 05/09/2013

Hi, Thank you for the great review, we are constantly working hard to keep up the good service as we grow.
Fast and accurate support made in Britain is what we aim to provide. Thanks again ^Eddie

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★★★★★

“I would call Namesco just to hear amazing service!”

Written on: 03/09/2013 by MikeLeahySwansea (1 review written)

Namesco are a breath of fresh air when it comes to Customer Care Centres. In contrast to the normal response Namesco always answer promptly, always give me their name, always deal with my problem directly without transferring me to another department, always find a solution to my problem or query and always are polite. I've had an account almost since Namesco were formed and have countless domain names. Inevitably I have overlooked renewing the odd one or two, of course I've had technical… Read Full Review

By Customerfeedback

Written on: 04/09/2013

Hi, Thank you for you excellent review and recommendations. We have a hard working UK based support team who's aim is to provide the service you have received. Fast, accurate and polite service from real people. We look forward to providing you with this service for many years to come. Thanks again ^Eddie

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★★★★★

“Top class support!”

Written on: 03/09/2013 by CraigNFS (1 review written)

Have been with Namesco for many years now, initially started using them for smaller websites and email and was so impressed have migrated our company web/mail services to them. I would have to say that on the few occasions I have encountered any issues the Support Team have always responded and resolved to any issues promptly and profesionally. They even humour me, when problems turn out to be internal and not any fault of theirs! :) I would not hesitate to recommend Namesco. Good quality… Read Full Review

By Customerfeedback

Written on: 03/09/2013

Hi Thank you for leaving such an excellent review and recommendation. I have sent your review to the whole team as they all deserve to know how much their hard work is appreciated. Many thanks again ^Eddie

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★★★★★

“Very good service”

Written on: 02/09/2013 by AKC2012 (1 review written)

Very helpful guy on the end of the phone who sorted out my query very quickly and efficiently… Read Full Review

By Customerfeedback

Written on: 03/09/2013

Hi, Thanks for leaving a review it is very much appreciated. ^Eddie

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★★★★★

“Very efficient support service”

Written on: 02/09/2013 by Hitormiss (1 review written)

I have had a number of websites with Namesco for over 10 years with no glitches from their end. Whenever I've had a query, I've sent a message through their support service online and it has been answered quickly by a real human who actually read the question - not just a computer picking out key words. I cannot fault them… Read Full Review

By Customerfeedback

Written on: 03/09/2013

Hi Thanks for the great review, our support made in Britain, is exactly that, real people offering good honest solutions to our customers. Thanks again ^Eddie

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★★★★★

“Simply Good”

Written on: 02/09/2013

I don't like to wait or be given superfluous detail, that's why I liked the tech support I recieved, quick & succinct, excellent… Read Full Review

By Customerfeedback

Written on: 03/09/2013

Hi thanks for the fantastic review, quick & succinct is what we are always aiming for and I am glad that we delivered for you. Thanks again ^Eddie

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★★★★★

“Patient and Helpful”

Written on: 02/09/2013

After a hard day of design and coding, mind a bit foggy I failed to launch one of my sites. Checked everything but to no avail. Contacted support and after a lot of patient examination the staff identified problem and all was resolved. Full marks to Iain and Russell… Read Full Review

By Customerfeedback

Written on: 03/09/2013

Hi, Thanks for the great review, sometimes all it needs is a fresh pair of eyes, and I'm glad our guys could help you out. I will pass your comments on to Russell and Iain as they deserve to know how well they have done . Thanks ^Eddie

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★★★★★

“Straightforward, helpful, reliable”

Written on: 02/09/2013 by froberts (1 review written)

I run a number of businesses as well as a food blog, which I do as a hobby and therefore have a few domain names registered with names.co.uk. I have always found the site very easy and intuitive to use, with great 'how to' guides. Whenever I have a question on how to do something or the best way to resolve a particular stumbling block I'm facing, I can submit a support request explaining what I'm trying to do, and the response is quick and simple, always in simple steps, often with links to… Read Full Review

By Customerfeedback

Written on: 03/09/2013

Hi, thanks for the excellent review, we have (and still are) worked hard on our Support Centre to ensure all the answers are there for our customer 24/7. Thanks again ^Eddie

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Froberts's reply to Customerfeedback's Comment

Written on: 03/09/2013

You're very welcome, keep up the good work! :)

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★★★★★

“Great customer service”

Written on: 01/09/2013

Great reaction to help me out after I had messed up some settings on my domain. Really impressed with technical knowledge and willingness to help. Would definitely recommend… Read Full Review

By Customerfeedback

Written on: 03/09/2013

Hi, thanks for the great review and your recommendation, word of mouth is the best advertising for us :) Thanks again ^Eddie

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★★★★★

“Easy to follow instructions, no waffle”

Written on: 28/08/2013 by paskins (1 review written)

I have a multi domain hosting package, and two domains registered. One domain was on an old hosting package before, so when I registered the second I was going to move the old one over. I did try this previously, but was either doing it wrong, or the old hosting package was still assigned to the domain. Anyway, short question asked; was it possible to move my domain over. The instructions given back were simple and straight forward. Click 1, 2, 3, and you're done. Did it all in 2 minutes… Read Full Review

By Customerfeedback

Written on: 03/09/2013

Hi, Thanks for the great review, we understand that the speed and accuracy of our answers are most important to our customers, so our team work hard to ensure we get back to you with the right answers as fast as possible. Thanks again, ^Eddie

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★★★★★

“The fixed my mess up!”

Written on: 27/08/2013 by joneswork (1 review written)

I was slack and let my domain name expire. I thought I'd lost it, but after sending a quick enquiry Names responded very quickly with a simple breakdown of how I could get my domain name up and running again. The website was really easy to navigate too, making it all the more simple… Read Full Review

By Customerfeedback

Written on: 28/08/2013

Hi, thanks for a great review, in situations like this the speed of support is the most important thing, and I'm glad we could help you resolve this in a timely manner. Thanks again ^Eddie

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★★★★★

“Friendly, immediate solution”

Written on: 27/08/2013 by RachelBBE (1 review written)

Eddie offered an immediate solution to an issue that has arisen due to a change in leadership with my company, and the fact that everyone is on holiday! He was very helpful, knew several possible ways of helping, and offered an immediate solution… Read Full Review

By Customerfeedback

Written on: 28/08/2013

Hi, I'm glad we could get that sorted out for you, and thank you for leaving this review. If you need any further help please don't hesitate to contact us and ask for me. Thanks again ^Eddie

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★★★★★

“Unusually Good Service”

Written on: 27/08/2013 by Mikeqwertyuiop (1 review written)

I use names.co.uk for my domain registrations not just because the prices are competitive but for the ease of dealing with them. When I raise a support ticket (usually a 'how do I...' type question), I get a rapid response written in easy to follow language that solves my problem quickly. No complaints!… Read Full Review

By Customerfeedback

Written on: 28/08/2013

Hi, thanks for taking the time to leave a review it is very much appreciated. We've worked hard on our response times as we know our customers want support to be fast and accurate. Its good to see that the hard work is paying off, we will endeavour to improve even more. Thanks again ^Eddie

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★★★★★

“He made sense of the madness!”

Written on: 26/08/2013 by hccook3 (1 review written)

I am a professional in many fields but IT leaves me cold. I registered a domain with names.co.uk as they were the first to pop up. Now that I wanted to "point" the domain at my web site I was at a complete loss. I wandered around the site but really had no clue and didn't want to end up doing something I couldn't reverse. So I E mailed my issue, in my own words and got a response from James within an hour (even on a Bank Holiday) giving me "click by click" instructions which I found easy to… Read Full Review

By Customerfeedback

Written on: 28/08/2013

Hi, thank you for the great review, I will make James aware of this as I am sure he will be pleased. Your website should be live by now, if you have any issues or need any assistance please do not hesitate to email or call us. Thanks again ^Eddie

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★★★★★

“Excellent customer service, some of the best around!”

Written on: 25/08/2013 by Paulohan (1 review written)

Every time I've had t deal with them it has been an absolute breeze. They are very fast to reply and each time the answer has been above and beyond what I had expected of them. The people I've dealt with are personable, friendly and extremely thorough. One of my questions was sent late on a Friday evening, I full expected not to hear anything until the following Monday considering it was so close to the weekend. Ten minutes later I got my reply. I couldn't be more please with the service that… Read Full Review

By Customerfeedback

Written on: 28/08/2013

Hi, thanks you for leaving this review. Support made in Britain and offering a World Class service is our main aim. I'm extremely happy that our hard work is paying off and our customers feeling the benefit of this. Many thanks ^Eddie

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★★★★★

“Brilliant online support”

Written on: 22/08/2013 by Madlynne (1 review written)

I have only got broadband with Namesco, but have always been impressed with the help I have received when I have needed it. I have just bought a new iMac and the chap in the shop said that it would be really, really difficult to move my Namesco POP3 account onto it and that I should integrate it into a Gmail account. I decided I did not want to do that as I like my email address, so decided to give it a go (I am not very technical!). Having forgotten my email password I emailed for help… Read Full Review

By Customerfeedback

Written on: 28/08/2013

Hi, thanks for the great review. I'm glad you decided to give it a go with your email account as it can be more trouble to change and get everybody using your new one. It's great to hear the support articles got you through the setup as we have recently updated our articles. Thanks again ^Eddie

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★★★★★

“Glad i'm back in safe hands”

Written on: 21/08/2013

I moved away from namesco last year as i thought I would try other providers, starting having trouble With my new provider and they have not yet recovered.. Decided to move back to names, great price and Eddie was on hand to help me all the way!!! Thanks Eddie John morgan… Read Full Review

By Customerfeedback

Written on: 28/08/2013

Hi John, Thanks for the great feedback and praise, we are really glad to have you back, we are always here to help if you need us. Thanks ^Eddie

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