Names www.names.co.uk Reviews

Namesco Limited, Acton House,, Perdiswell Park,, Worcester, WR3 7GD
0845 363 3632
★★★★☆
4.2 / 5
523
83% of users recommend this
  • Value For Money

? Ask our helpful community of experts about this product or company
Names www.names.co.uk - Ask a question now

Media Gallery for Names www.names.co.uk

Names www.names.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★★★★★

“Choosing the correct hosting package”

Written on: 07/02/2015 by Jaylah241 (1 review written)

I received excellent unbiased advice when it came to renewing my hosting package, which I have now done for 2 years… Read Full Review

Report this review
★★★★★

“Excellent Customer Support”

Written on: 07/02/2015 by Holden129 (1 review written)

Customer support was knowledgeable and helpful, and prepared to investigate thoroughly in order to assist… Read Full Review

Report this review
★★★★★

“Excellent Service”

Written on: 06/02/2015 by Dougherty363 (1 review written)

Just contacted NamesCo - Excellent Service from the Customer Services representative… Read Full Review

Report this review
★★★★☆

“Did what was needed”

Written on: 06/02/2015

The agent handled my query promptly, much more so than the previous person who I had spoken to on the same day. I am sure they could have managed to resolve without my having to ring back a second time. But all's well that ends well. … Read Full Review

Report this review
★★★★★

“Excellent Service, Clearly Spoken - Very Satisfied...”

Written on: 06/02/2015 by Beachik114 (1 review written)

Excellent Service, Clearly Spoken - Very Satisfied customer… Read Full Review

Report this review
★★★★★

“Very good friendly prompt service”

Written on: 05/02/2015 by Marinell (1 review written)

I was not held on the phone for too long and was really impressed by the friendly approach of the agents I spoke to. They also helped me understand the process as i am not the most knowledgable person as far as domains go! On the whole a great service and will definitely recommend!… Read Full Review

Report this review
★★★★★

“Loads of support. ”

Written on: 05/02/2015 by FrancisAdkins (1 review written)

Very helpful and patient. Didn't make me feel like an idiot for not completely understanding what it was I needed but listened and understood and came up with perfect solution… Read Full Review

Report this review
★★★★★

“good work”

Written on: 05/02/2015 by Hutchison212 (1 review written)

For a tech numptie like me, your respondents are very patient and excellent… Read Full Review

Report this review
★★★★★

“Excellent Service!”

Written on: 04/02/2015 by Littlejs249 (1 review written)

I found them quite easy to deal with. I had to step away from my computer for about 10 minutes and I got a phonecall asking if I wanted to go through with the purchase. I, of course, wanted to complete the transaction and the person I spoke to was extremely helpful. She explained exactly what I was getting, how much it cost and then told me that I could access my website immediately to start creating it. I found this extremely helpful as I have never created a website before and I found her… Read Full Review

Report this review
★★★★★

“Great technical support.”

Written on: 04/02/2015 by Caeli249 (1 review written)

Names were very helpful with my technical query, they fixed the issue in minutes which would have taken me hours to figure out so a big THANK YOU to the team… Read Full Review

Report this review
★★★★★

“Cancelled a couple of domains”

Written on: 04/02/2015 by davidhawkins (1 review written)

Victoria was very helpful and pleasant to talk to and carried out my request exactly Thanks you… Read Full Review

Report this review
★★★★★

“new login”

Written on: 04/02/2015 by gyRichards116 (1 review written)

Farah was cheerful and helpful--thank you… Read Full Review

Report this review
★★★★★

“very helpful”

Written on: 04/02/2015 by pwKirkpatrick37 (1 review written)

I am not a techinical person but Mark has sort out my problem without ask any questions… Read Full Review

Report this review
★★★★★

“easy and effective customer support”

Written on: 04/02/2015 by KashMilne (1 review written)

I have used names for several years now and always found their technical support helpful. Often when you call helplines you find the staff either don't understand the issue, afraid to go off script or more interested in discussing the problem that actually solving it. I never find this the case with Names. Today I had a couple of issues that needed rectifying and the guy that I spoke with, Mark, managed to get everything sorted quickly and easily. … Read Full Review

Report this review
★★★★☆

“Worth paying for Kickstart service”

Written on: 03/02/2015 by Gilliam197 (1 review written)

I had some issues with my email service and was put in touch with a technical expert under the Kickstart service. This money was well spent and the problem was dealt with really competently and professionally.... and with good humour and patience! The only downside was the original helpdesk - I felt I was being processed really quickly and they weren't prepared to listen as well as I would have wished them to, so it took a total of 5 attempts before I finally got the support I needed… Read Full Review

Report this review
★★★★☆

“Never fails...”

Written on: 02/02/2015 by PeterBd6 (1 review written)

to answer my questions (however stupid) in a timely manner… Read Full Review

Report this review
★★★★★

“unexpected yet fantastic support”

Written on: 02/02/2015 by byEdwards117 (1 review written)

I was fortunate enough to speak with MARK with regard to updating all websites and hosting packages.I am pretty poor in the “computer literacy and all things related” field , but Mark talked through all the options , upgrades etc and answered all my questions to a level i could understand.He was helpful yet sympathetic to my confusion and could not have helped more.Please convey my thanks to him. VR… Read Full Review

Report this review
★★★★★

“How do you support in its best attitude”

Written on: 02/02/2015 by Wileykb290 (1 review written)

Most of the times I used to have a support that takes more care about the own products. This support asks questions, it starts at the customers end to lead it to the result. Over the years your support has always been a very reliable partner. Thank you very much!… Read Full Review

Report this review
★★★★☆

“Domain support very helpful”

Written on: 02/02/2015 by Kaila351 (1 review written)

Felt like the people I dealt with were very reactive and helpful. Thanks… Read Full Review

Report this review
★★★★★

“Management and renewal of accounts”

Written on: 01/02/2015 by welly59 (1 review written)

I have a number accounts that were transferred over from Amenworld. I needed to renew several registrations and services, but the terminology is different to that used by Amenworld. I spoke with Farah in customer support. Farah was brilliant and amazingly helpful. Farah walked me through the entire process and she helped my make the payment that was due. She also helped me make the changes to other registrations that I have and what to do when they needed renewal. All in all a very… Read Full Review

Report this review
overview