Names www.names.co.uk Reviews

Namesco Limited, Acton House,, Perdiswell Park,, Worcester, WR3 7GD
0845 363 3632
★★★★☆
4.2 / 5
521
83% of users recommend this
  • Value For Money

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Names www.names.co.uk

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★★★★★

“Polite and helpful!”

Written on: 12/02/2015

I rang up to ask if I could redeem an expired domain name and was extremely pleased with the level of service I received. The lady I spoke to was very clear and patient and thoroughly explained everything to me. The price of renewal seemed high but the custom service lady explained why this was. I would definitely recommend names.co.uk on the basis of their customer care. Many thanks!… Read Full Review

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★★★★★

“Requsting information”

Written on: 12/02/2015 by Dangelo227 (1 review written)

It was nice to speak to an informed, well spoken member of staff. Who was able to answer my queries, efficiently and in a very helpful manor. The explanation given for my inquiries was easy to understand, and the recommendations were first class. Thank you… Read Full Review

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★★★★☆

“Very good and responsive”

Written on: 12/02/2015 by KadinLewis (1 review written)

I had to contact you as my web site was not working,I spoke to amember of your staff who helped me sort out my pass word and assured me that my web site would be on line soon and apologised that my web site had not been transfered as my three other sites had been transfered aok. I explained that the web site not working is our main site which brings in most business for us.and we are desperate to have this working. and youre staff said that they would raise the matter to the relevant department… Read Full Review

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★★★★☆

“Very helpful support”

Written on: 12/02/2015 by Smithhl54 (1 review written)

Contacted the team for help and guidance with setting up email on my smart phone. They were very helpful and patient and it got sorted… Read Full Review

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★★★★★

“brilliant customer service”

Written on: 11/02/2015 by Ferguson390 (1 review written)

I have been a namesco customer both for business and domestic for many years. Customer device has always been, and continues to be second to non. In a day and age where you can often go round in circles this never happens at namesco. Fantastic customer service, technical support and products… Read Full Review

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★★★☆☆

“New Date for expired credit card not possible”

Written on: 11/02/2015 by hindspublishing (1 review written)

I received an email saying my credit card had expired. which was true. I then logged in to my account but was unable to find out how to put in the new expiry date. I tried the item 'Credit card renewal' but although I could see some of the detail of my card and that it had expired it was unclear what to do. I tried some other options but could not find anything so I called the support number. It was explained to me that I could not change the expiry date without first doing a payment. In… Read Full Review

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★★★★★

“Purchasing a new domain with advice”

Written on: 11/02/2015 by jarco (1 review written)

I was interested in the new .vacations TLD and needed some advice before purchasing a new domain e.g why were some other providers not selling .vacations and they were? My questions were well answered and in a friendly manner which satisfied me I was dealing with the right provider. I also got a free email address and web site for the purchase of the single domain! After purchase the new domain went 'live' within 15 minutes although I appreciate it may take longer. All in all, very pleased… Read Full Review

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★★★★★

“Really helpful and supported my ineptness re IT perfectly”

Written on: 11/02/2015 by RafaelWood (1 review written)

Really helpful and supported my ineptness re IT perfectly… Read Full Review

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★★★★★

“Great customer service”

Written on: 11/02/2015 by Rivera258 (1 review written)

Firstly, English call centre, so much better, really helpful lady, dealt with my query and payment very efficiently and quickly, easy process, very polite… Read Full Review

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★★★★★

“Easy, helpful, friendly........”

Written on: 10/02/2015 by ltDixon290 (1 review written)

After spending an hour trying to convey a rather simple challenge to Microsoft Outlook I contacted Namesco who were able to resolve in 5 mins. Farah was friendly and helpful and resolved my query with the minimum of fuss. Thank you !… Read Full Review

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★★★★★

“Fast customer response via their control panel”

Written on: 09/02/2015 by idWard420 (1 review written)

I'm a non-techie user of this service. Recently I've needed to buy the NamesCo authenticated SMTP service to add to my account. I couldn't get my mail server to work properly, and the NamesCo engineers at the other end of the Support Centre gave me very helpful and detailed instructions. It's all working properly now. I have several domains with NamesCo and they all have been working fine for years. The only difficulty I've had is that sometimes the messages are a bit difficult to understand… Read Full Review

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★★★★★

“Design of website ”

Written on: 09/02/2015

Professional approach in helping me with my website design… Read Full Review

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★★★★☆

“really helpful”

Written on: 09/02/2015 by Keegan310 (1 review written)

My questions were answered and explained, really helpful took minutes to renew. … Read Full Review

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★★★★★

“ANDROID EMAIL SET UP”

Written on: 08/02/2015 by 1980Hogan (1 review written)

I asked Namesco for help in setting up my email accounts on the new Samsung Galaxy Note 4 and within 24hrs, a very detailed guide was emailed through. Not being tech minded it took me a while to figure it out but after reading the instructions over and over, it soon became clear and obvious. Thank you… Read Full Review

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★★★★★

“Never let a problem go unsolved”

Written on: 08/02/2015

As always namesco are professional friendly and just never try to fob me off. I always recommend them to friends. Even if my issue is a bit silly they treat it with the same respect as always. I like that they always follow up on things so if I forget about the problem I have an email reference in my inbox to fall back on. I like the way the go beyond their own systems and hash our possible issues externally like if I have a problem with Wordpress etc. I also like that they have generous office… Read Full Review

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★★★★☆

“Very Helpful Staff”

Written on: 08/02/2015 by Teaganp210 (1 review written)

I had a query in relation to setting up a domain name, email and website package, I found the member of staff that I spoke to very helful and he was able to get things set up for me very quickly… Read Full Review

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★★★★★

“So far so good”

Written on: 07/02/2015 by Yael331 (1 review written)

Just preparing to get my Website hosted and have been reassured by the advice and support given during this initial stage of set up. Prompt, helpful and friendly service… Read Full Review

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★★★★☆

“Never gave up until problem was resolved”

Written on: 07/02/2015

Happy with the service, the agent talked me through each step until the problem was resolved… Read Full Review

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★★★★★

“Choosing the correct hosting package”

Written on: 07/02/2015 by Jaylah241 (1 review written)

I received excellent unbiased advice when it came to renewing my hosting package, which I have now done for 2 years… Read Full Review

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★★★★★

“Excellent Customer Support”

Written on: 07/02/2015 by Holden129 (1 review written)

Customer support was knowledgeable and helpful, and prepared to investigate thoroughly in order to assist… Read Full Review

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