Names www.names.co.uk Reviews

Namesco Limited, Acton House,, Perdiswell Park,, Worcester, WR3 7GD
0845 363 3632
★★★★☆
4.2 / 5
508
83% of users recommend this
  • Value For Money

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Names www.names.co.uk

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★★★★★

“ANDROID EMAIL SET UP”

Written on: 08/02/2015 by 1980Hogan (1 review written)

I asked Namesco for help in setting up my email accounts on the new Samsung Galaxy Note 4 and within 24hrs, a very detailed guide was emailed through. Not being tech minded it took me a while to figure it out but after reading the instructions over and over, it soon became clear and obvious. Thank you… Read Full Review

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★★★★★

“Never let a problem go unsolved”

Written on: 08/02/2015

As always namesco are professional friendly and just never try to fob me off. I always recommend them to friends. Even if my issue is a bit silly they treat it with the same respect as always. I like that they always follow up on things so if I forget about the problem I have an email reference in my inbox to fall back on. I like the way the go beyond their own systems and hash our possible issues externally like if I have a problem with Wordpress etc. I also like that they have generous office… Read Full Review

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★★★★☆

“Very Helpful Staff”

Written on: 08/02/2015 by Teaganp210 (1 review written)

I had a query in relation to setting up a domain name, email and website package, I found the member of staff that I spoke to very helful and he was able to get things set up for me very quickly… Read Full Review

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★★★★★

“So far so good”

Written on: 07/02/2015 by Yael331 (1 review written)

Just preparing to get my Website hosted and have been reassured by the advice and support given during this initial stage of set up. Prompt, helpful and friendly service… Read Full Review

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★★★★☆

“Never gave up until problem was resolved”

Written on: 07/02/2015

Happy with the service, the agent talked me through each step until the problem was resolved… Read Full Review

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★★★★★

“Choosing the correct hosting package”

Written on: 07/02/2015 by Jaylah241 (1 review written)

I received excellent unbiased advice when it came to renewing my hosting package, which I have now done for 2 years… Read Full Review

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★★★★★

“Excellent Customer Support”

Written on: 07/02/2015 by Holden129 (1 review written)

Customer support was knowledgeable and helpful, and prepared to investigate thoroughly in order to assist… Read Full Review

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★★★★★

“Excellent Service”

Written on: 06/02/2015 by Dougherty363 (1 review written)

Just contacted NamesCo - Excellent Service from the Customer Services representative… Read Full Review

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★★★★☆

“Did what was needed”

Written on: 06/02/2015

The agent handled my query promptly, much more so than the previous person who I had spoken to on the same day. I am sure they could have managed to resolve without my having to ring back a second time. But all's well that ends well. … Read Full Review

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★★★★★

“Excellent Service, Clearly Spoken - Very Satisfied...”

Written on: 06/02/2015 by Beachik114 (1 review written)

Excellent Service, Clearly Spoken - Very Satisfied customer… Read Full Review

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★★★★★

“Very good friendly prompt service”

Written on: 05/02/2015 by Marinell (1 review written)

I was not held on the phone for too long and was really impressed by the friendly approach of the agents I spoke to. They also helped me understand the process as i am not the most knowledgable person as far as domains go! On the whole a great service and will definitely recommend!… Read Full Review

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★★★★★

“Loads of support. ”

Written on: 05/02/2015 by FrancisAdkins (1 review written)

Very helpful and patient. Didn't make me feel like an idiot for not completely understanding what it was I needed but listened and understood and came up with perfect solution… Read Full Review

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★★★★★

“good work”

Written on: 05/02/2015 by Hutchison212 (1 review written)

For a tech numptie like me, your respondents are very patient and excellent… Read Full Review

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★★★★★

“Excellent Service!”

Written on: 04/02/2015 by Littlejs249 (1 review written)

I found them quite easy to deal with. I had to step away from my computer for about 10 minutes and I got a phonecall asking if I wanted to go through with the purchase. I, of course, wanted to complete the transaction and the person I spoke to was extremely helpful. She explained exactly what I was getting, how much it cost and then told me that I could access my website immediately to start creating it. I found this extremely helpful as I have never created a website before and I found her… Read Full Review

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★★★★★

“Great technical support.”

Written on: 04/02/2015 by Caeli249 (1 review written)

Names were very helpful with my technical query, they fixed the issue in minutes which would have taken me hours to figure out so a big THANK YOU to the team… Read Full Review

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★★★★★

“Cancelled a couple of domains”

Written on: 04/02/2015 by davidhawkins (1 review written)

Victoria was very helpful and pleasant to talk to and carried out my request exactly Thanks you… Read Full Review

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★★★★★

“new login”

Written on: 04/02/2015 by gyRichards116 (1 review written)

Farah was cheerful and helpful--thank you… Read Full Review

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★★★★★

“very helpful”

Written on: 04/02/2015 by pwKirkpatrick37 (1 review written)

I am not a techinical person but Mark has sort out my problem without ask any questions… Read Full Review

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★★★★★

“easy and effective customer support”

Written on: 04/02/2015 by KashMilne (1 review written)

I have used names for several years now and always found their technical support helpful. Often when you call helplines you find the staff either don't understand the issue, afraid to go off script or more interested in discussing the problem that actually solving it. I never find this the case with Names. Today I had a couple of issues that needed rectifying and the guy that I spoke with, Mark, managed to get everything sorted quickly and easily. … Read Full Review

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★★★★☆

“Worth paying for Kickstart service”

Written on: 03/02/2015 by Gilliam197 (1 review written)

I had some issues with my email service and was put in touch with a technical expert under the Kickstart service. This money was well spent and the problem was dealt with really competently and professionally.... and with good humour and patience! The only downside was the original helpdesk - I felt I was being processed really quickly and they weren't prepared to listen as well as I would have wished them to, so it took a total of 5 attempts before I finally got the support I needed… Read Full Review

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