Names www.names.co.uk Reviews

Namesco Limited, Acton House,, Perdiswell Park,, Worcester, WR3 7GD
0845 363 3632
★★★★☆
3.9 / 5
76% of users recommend this
  • Value For Money

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Names www.names.co.uk

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★★★★★

“EXCELLENT SERVICE”

Written on: 19/11/2013

i had the pleasure of being assisted by a member of staff, initial K today. It was a difficult enquiry, and i am not a geek. She was extremely helpful, patient, provided me with a service which exceeded my expectations. I have had nothing but good experience with this company, even when i had to cancel a product which i didnt need...it was done fortwith, without any delays or hiccup. I unreservedly recommend NaMesco to whoever needs their services. WOuld be helpful if weebly too a few… Read Full Review

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★★★★★

“Customer Service - transfer of email details”

Written on: 19/11/2013

This morning I contacted Customer Services because I could not receive e mails and needed to change my configuration of Outlook and Account panel I spoke to the advisor who guided me though all the procedures I needed to complete. He was first class a pleasant calming voice and approach that made everything so simple He explained in a way I could understand and took the time to confirm every action I took He is without doubt the best customer service consultant I have ever contacted with… Read Full Review

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★★★★★

“Professional and helpful”

Written on: 18/11/2013

Namesco resolved a recent issue with professionalism and I was very happy  with the outcome. I have used them for many years and will continue to use  them in the future… Read Full Review

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★★★★★

“First Class Service”

Written on: 30/10/2013

We urgently required an Irish web address since we were about to launch our new site there. We received a query about our being able to justify being allowed to have a .ie address on grounds of residency or market suitability but I spoke to Terri, gave the the information she required and the address was made available within a few hours. Brilliant service; well done Terri!… Read Full Review

Guiie's Comment

Written on: 04/11/2013

I had a great service and help from Rich Benson on the Live Chat. I would like to say I'm pretty pleased about Register365.

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Finewinesellers's Comment

Written on: 11/11/2013

Obviously an employee review

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★★★★★

“Very pleased with Namesco Service”

Written on: 30/10/2013 by drawndesign (1 review written)

I have been with Namesco for over 8 years. Their service has always been very good. Each time I call the adviser makes me feel important unlike other companies where you just feel like a number rather than a name. I trust Namesco to look after my clients domain names and look forward to a continued positive future with them… Read Full Review

Honestandtothepoint's Response to drawndesign's Review

Written on: 07/11/2013

what website would that be? ive checked a couple, neither of those are hosted there. Namesco are rubbish so why are you defending them? to anybody else thinking of using namesco, these reviews are suspect. scroll down 200 reviews to see what people REALLY think!

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★★★★☆

“Reliable, Simple yet Effective”

Written on: 29/10/2013

I couldn't really ask for more as I got all the help and advice I needed to set up my own website, email etc. Step-by-step instructions, online support when necessary. It's so straight forward. There has never been any glitches or problems so my website has run efficiently for over 4 years… Read Full Review

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★★★★★

“Very competent staff.”

Written on: 28/10/2013 by babyface23 (1 review written)

I recently had a few e mail problems which were essentially of my doing. I spoke to the tech support department three or four times and each time I as spoken to with courtesy and respect. Everything was explained word for word in plain English and at no time was i asked about upgrades, more services or asked to spend more money. Everything is running fine and I'm happy. Thanks very much… Read Full Review

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★★★★★

“Very efficient & prompt service”

Written on: 28/10/2013

Great and very prompt service and attention to detail - and all on a Sunday morning. I like it. John K. (Dublin)… Read Full Review

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★★★★★

“Would never consider changing!”

Written on: 21/10/2013 by dariusb (1 review written)

Such a fantastic helpful company who respond to any queries quickly and personally. The systems and servers seem to work well and when I need anything changing, they implement it promptly. I love the personal local service… Read Full Review

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★★★★★

“rarity to find such a helpful company these days”

Written on: 19/10/2013

Called to transfer domain name from one person to another family person, staff really helpful in giving step by step instruction on how to do the transfer easily and quickly. After transfer called to add additional email addresses and renew domain name, James and Russell both dealt with me like a human being and it didn't matter if I kept bugging them, as unlike other tetchy places they didn't make me feel dumb and used simple English words to assist me, very rare to find a company so helpful… Read Full Review

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★★★★★

“Look no further!”

Written on: 18/10/2013

I am very new in terms of website setup/creation. I did have some fears trying to achieve the building and publishing of a website, but the cost of having a professional do this for me, compared to names.co.uk, registering and hosting, no competition really. There is a sitebuilder hosting package available to help anyone who has never tried this type of thing before, and it looks just great and relatively simple to use. Any problems I have come across, I have just logged into my control… Read Full Review

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★★★★★

“extremely helpful for those of us who aren't tech experts!”

Written on: 18/10/2013 by cally24 (1 review written)

Having bought a domain name through namesco, I needed to transfer everything from our existing website across. The person I spoke to did all this and more - faster than I expected and without making me feel too much of an idiot! I will definitely be back… Read Full Review

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★★★★★

“Great customer service. ”

Written on: 14/10/2013 by irishmike13 (1 review written)

I've been using names.co.uk to host my site for a few years now with no problems. Recently added their SMTP service to my account and had trouble setting it up. I made two phone calls to technical help and spoke to two very helpful people at the other end. Within an hour I had my emails working again after their engineers looked into the problem. Great service… Read Full Review

By Customerfeedback

Written on: 18/10/2013

Hi, I'm glad to hear it was all sorted out. Thanks very much for the review. ^Eddie

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★★★★★

“Always available for expert advice and support”

Written on: 13/10/2013 by Kerien (1 review written)

I have had a few domains and email with Names for 2 years and had a few reason to call in over time and they are always very helpful recommending solutions without pressure sales. Just what a business needs to flurish with the right partners ! The web front end is easy to use and good help files to answer most of your queries in plain English… Read Full Review

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★★★★★

“EASY TO USE AND GREAT SERVICE”

Written on: 12/10/2013 by NM4NN (1 review written)

I dealt with Kully who was excellent. He made it seem easy to get my site up and running also signing up process was not painful at all. Kully also helped with any issues i faced and had instant answer rather then having to wait days. I would recommend this company to friends and family especially after the great customer service and after care received. Templates are easy to use and adding pictures and texts to your website is also very easy… Read Full Review

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★★★★★

“Tech support on email issues”

Written on: 11/10/2013 by pjathawkia.co.uk (1 review written)

I have only had the need to contact customer support once since I opened accounts nearly 18 months ago. There was no long waiting time on the AOS listening to music, or being moved around from one department to another. Just straightforward help advise delivered very professionally, quickly and - more importantly - sorting out my problem in a couple of minutes. This is the epitome of what customer helplines should be about. Thanks very much… Read Full Review

Honestandtothepoint's Response to pjathawkia.co.uk's Review

Written on: 07/11/2013

your site is down

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★★★★★

“Great Service When Rush Job Required”

Written on: 11/10/2013

Support staff were fantastic in assisting me to get everything up and running in a short space of time - everything was happening at once regarding the re-branding of my company and the Names team couldn't have been more helpful and efficient, which allowed me to concentrate on the rest of the project without worrying about web/email etc… Read Full Review

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★★★★★

“Friendly, fast, helpful”

Written on: 10/10/2013

Great friendly service to help me quickly resolve outgoing issues and passwords. I used to dread calling my previous host who was invariably unhelpful, never seemed to resolve the issues and always sent password information to the person who designed the website, despite the fact that I had registered to have it sent to me. … Read Full Review

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★★★★☆

“Good Customer Services”

Written on: 10/10/2013 by euge155 (1 review written)

Just transferred my domains to Namesco. Not without issued but all problems have been resolved swiftly. I have received all answers and I am one very happy customer now. Thank you. I would recommend Namesco to anybody… Read Full Review

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★★★★★

“Transfer of Domain and email to Names”

Written on: 07/10/2013 by steveleopold (1 review written)

Callum at customer services was very helpful and precise in transferring our domain and mailboxes to their Names hosting service. Everything was explained fully with instructions being emailed for all the services we required. The response to our questions was fast and everything ran smoothly. Thanks for your help… Read Full Review

By Customerfeedback

Written on: 10/10/2013

Hi, thanks for the great review, I'm glad that the whole process went smoothly for you. We strongly believe in our agents taking ownership of any issues/process and see it through to a conclusion. This is a prime example of how well that can work. Thanks again ^Eddie

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