Reviews for Laptops Direct www.laptopsdirect.co.uk Reviews

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Please don't buy from this company. I wish I'd read these reviews before I did! The staff are extremely rude, no reply was received from two complaints I sent via their compaints form.
The offer, that persuaded me to buy the laptop that I did, had expired the previous month so I was unable to take ...

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In my experience, laptops direct are good if you can order online and the item is in stock. (but don't trust their website that it is in stock) If you have to deal with their customer service that's where the nightmare starts. e.g. for faults or any other issues with your order. I ordered a netbook ...

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I bought a refurbished laptop from laptops direct about 4 weeks ago. After a few days, the screen began freezing so I called their customer services department to arrange an exchange. I must admit, after reading the reviews, I was nervous about calling them and to be quite honest was prepared for a ...

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I would be very wary of using this company! do so at your own peril.
Atrocious service, false promises made which have cost me a loss of earnings.
Their staff promise anything to get you off the phone but the promises never materialise. There is no ownership of customer issues and they simply don't ...

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Laptops Direct are horrendous. Please do not buy from here. I ordered a Sony Vaio but too my horror they actually sent me two laptops and charged me for two...unfortunately they were delivered to my work address so did not know I had 2 until later. Thinking that I would just have to call customer se ...

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I will never use these again.
Faulty laptop received, promised return and refund. Four failed collections.
Parcelforce claim collections were never advised. One week later still no collection and four hundred pounds out of pocket.

Laptops direct very quick to deliver but after sales and returns are ...

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I was a little hesitant to order from Laptopsdirect.co.uk after reading some of the negative comments posted here, however they were the cheapest around (£60 cheaper than HP) and did have the laptop that I was looking for in stock. I had originally placed on order directly with HP, but after a ...

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Wouldn't recommend Laptopdirect to anyone. Bad customer service, their fast messaging is not working, cant reach them to exchange my Mac even there is no problem with Apple as they would exchange faulty laptop.

Worst company ever.

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Bought a refurbished netbook, £100 cheaper than anywhere. Worked great for a few days and then after a minor mishap, it wouldn't boot up. Called their customer services and tried to blag a replacement, but they insisted I talk first to an engineer. Thought, OK, we'll just have to say what they ...

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I was slightly wary about ordering from laptops direct having read some of the bad reviews on here. However I decided to shop with them having found that the Laptop i was after was over £50 cheaper than anywhere else - even other internet shops.

I liked the look and feel of the website and o ...