Bought auto Hyundai i10 from arrow car sales grays essex.today.excellent condition very low mileage. Fantastic value.owner helped with all paper work.even done tax online.the most helpful genuine honest car dealer I have ever met.part exchanged my car for a very good price..very friendly staff.no pushy sales talk.would highly recommended this family run business..as a female buying her own car feel very confident that I wasnt being ripped off..thank you.love my new little car.

I contacted Autotrader about a dealer (Carpoint, bolton) and his aggressive, bullying nature. They have been many many reviews where consumers have experienced this and autotrader have removed my review on their page about the garage

Absolutely terrible experience. We are trade sellers and thought we would try out the Autotrader platform to see if we got any response. The preview of our advert was absolutely spot on and we were very happy, so we proceeded and paid, but the actual live advert is shockingly different. No option to allow customers to contact us by email, no business name showing, very basic info, nothing like what the preview of the advert looks like! When questioned I was told that if I wanted the features that I saw in my advert preview I would have to sign up to a contract with Autotrader (which I know would cost us around £1500-£2000 per month!). They lured us in with a great advert preview then try and get you to sign upto a contract if you want your adverts to look like they do in the preview! As if this wasn't bad enough they now don't respond to any of my emails, probably because I pointed out to them that they had tricked me into advertising with them and that I wanted a full refund and the advert cancelling. Really shocking treatment from such a colossal company, not what you would expect.

I wrote a negative review of a dealer on the Auto Trader website. Everything I wrote was factual and honest. The dealer posted a reply and practically every sentence was a lie. I emailed Auto Trader with all the proof I had provided to Trading Standards and the Small Claims Court to show that the dealer response was untrue (dated receipts, dated breakdown reports, dated phone call logs etc) and asked that they remove the dealer's reply because it was misleading and dishonest. Auto Trader replied to say that they wouldn't remove it because the dealer had ticked a box to say it was true. The dealer has a right of reply to a review, but the customer has no right of reply and even when evidence is provided to show the truth, Auto Trader knowingly allow misinformation to remain on their website. The dealer can also edit the reply (this dealer has edited their response four times) but the customer can't edit their review. They also rejected my review twice until I contacted them to ask what was wrong with it and the answer was 'nothing'. Take reviews and responses with a pinch of salt and remember that Auto Trader receive income from dealers...

Advertising is to expensive with Autotrader they do not help any dealers they only rip them off

THE HAVE THE WHOLE MARKET AND THEY KNOW IT!! DICTATOR THEY NEED A PROPER COMPETITOR. VERY CONTROLLING AS AN ADVERTISER WITH THEM.

Trying to search for a car, having to wait up to 10 seconds for the page to finally load a page and/or the filters. Set a filter, go away & make a cup of tea, it might have made it's mind up by then. Set another filter, time for another cup of tea. Very frustrating and only have the problem here. Apart from that, best range of cars around.

I was supplied a volkswagen passat at autotrader. Went all the way to durham from london and it was definitely worth it to be sold a nice car from a good lad buying a car fron autotrader has been a great experience and would certainley recommend it to family and friends who are looking to purchase a car for a fair price. So pleased.

This once excellent advertiser of vehicles has has first priced themselves up tenfold over a ten year period, but could still just about justify it by the quality and simplicicty ot their search engine, and level of business they delivered to the people and bsinesses that paid to advertise vehicles with them. However, approx two years ago, they were floated on the market, and have become a ruthless, caniving, money grabbing monster, of which wihtout exception, every decision they have made has been solely to line the shareholders pockets (which is not a problem in itself), but with no concern for the huge negative impact they are having on both the motor trade, and consumers alike. They have massively confused their search engine, therefore making it harder for consumers to find the productsthey have searched specifically for. With this they hide behind giving the consumer 'choice'. Next, they invent useless products to try to sell the trade in order to get more business. Again, this can only affect the consumer negatively as it means they are more likely to find vehicles dealers have paid the most money to put in frot of them, instead of the products tehy are actually looking for. Now they are entering into a valuation system, created by themslves, in order to be able to manipulate pricing in the industry. They have worked out that the only way they can keep growing financially, is to take more money off of advertisers. And the only way they can do this is to manipulate pricing in the whole industry to enable them to keep increasing their already stratospheric pricing. Again, this can only be detremental to consumers and dealers alike. Without a doubt they should be HEAVILY investigated by a governmental body for unfair, manipulative, and bully boy tactics, and general market monopolising.

Easy to add descriptions and photographs, they gave me a good indication of what my Mini was worth so advertised it at £7750 (£250 above their value) 6 calls the day it went live, lovely lady came from Aberdeen to Blackpool to view and bought it for £7500 today. Couldn't be happier as webuyanycar told me it was worth £5500!!! Well done Autotrader, would definitely recommend

I have been a car dealer for over 20 years working at a garage established in the 1970's and owned still the the founder, my father. We have used Autotrader as a platform to sell stock for many years. Let me tell you what they are doing. They are trying to tell us what price we should be selling our cars for. They the way they do this is the send out a recomended retail price and tell us our car is too dear, or too cheap. Cheap cars are often cheap for a reason. Possibly not prepped properly, serviced or MOT'd. Granted, there can be some genuine bargains out there, but what happens is, it forces the price of the car down, making it harder to make a living AND make the stock we sell to the correct standard. They are also using this tool to value the part exchanges, which also doesn't give the correct price. Often it is too low, and you the customer wont want to view the car because you think WE the trader have valued it. And, sometimes, it is too high, and YOU get an unrealistic valuation and are upset when you appear at our garage with your car thinking it is worth more than we do. Now, I know what you are thinking, a car trader that wants to charge more and you don't trust us. Well, many people in the trade are honest hard working people that want to sleep at night. We want to make a living and we want to know that our cars are great order, so that our customers will come back in the future and recomend us to friends and family. We are not asking for something special. And, what we are not asking for is Autotraders new tool, which will allow people to post unsolicited reviews about our companies and dealerships. So, if someone has a petty grievance they can make a review and there isnt a great deal we can do.

After many years of use Autotrader website freezes after less than a minute and is now inaccessible , such a shame!

What an absolute nightmare, Where to begin. From the outset it takes ages to navigate the site due to unwanted adverts constantly slowing down your search. The requirement to put in your postcode is absolutely unnecessary unless you specifically want the search parameters kept within chosen areas an distances and should not be a requirement unless selected. Again, whilst I cannot fault the overall content of most areas of the website searched for various motor vehicles, the site continuously either slows or stops whilst it loads all the puerile advertisements, which obviously provides funds to Autotrader but increasingly annoys its customers. What is required is a pure and simple cost analysis prior to considering a vehicle purchase simply provided by a website that is not totally obsessed with generating funds at the cost of its viewers. Enough is enough I shall use either the RAC or Parkers in future.

What has happened to Autotrader!.. I used to go to their small office in Motherwell Scotland and they would come out with a camera and take 5 snaps of your car then it would be in their free magazine the next day. Within 7 days your car sold guaranteed. I understand that times have changed in the car markets but this is the second time in 2 years I have tried to sell my own car privately and paid nearly £120 for absolutely nothing!... telesales. When a car does not sell they should really come back to you and give some support like relist for a reduced fee, Give you an extra week, call or email the customer to see if they can help in anyway at the end of the £65 advert. My Autotrader days are over...Sadly

Used to be able to see things for sale by going to site. Now have to register and login. How stupid is that. The company makes money from sellers thinking people can see things they have to sell. Creating barriers for viewers is plain dumb. What next estate agents insisting one registers to see what properties they have for sale....refused to register

Used to be able to see things for sale by going to site. Now have to register and login. How stupid is that. The company makes money from sellers thinking people can see things they have to sell. Creating barriers for viewers is plain dumb. What next estate agents insisting one registers to see what properties they have for sale....refused to register

why is this web site so bad. I have 4G 50mb connection, but this site freezes within 2 pages. 0000s of cookies try to load, delete them and 000s more appear in 2 seconds. Please sort this out it was far better for the user years ago. i dont bother going there anymore, its quicker to visit the garage 20 miles away than wait for this site

Autotrader is The worst website to advertise on, extremely expensive, you will get no calls at all from buyers, FACT, it doesn't matter how cheap you try to sell the car. Website cumbersome, slow and has too many ridiculous options. Complete waste of money. Been advertising on autotrader for more then 10 years as a motor trader and like most traders will not be advertising on there again. YOU WILL NOT SELL YOUR CAR ON AUTOTRDER SAVE YOUR MONEY. Autotrader can't even afford to advertise on TV anymore, when was the last time you saw an autotrader advert on TV or on a mainstream channel. Bigger companies than autotrader advertise so they are not too big to advertise. All positive reviews on here are from autotrader employees.

I put my audi a4 on autotrader. After a week with no calls i checked advert and autotrader had not put it into the correct engine size category. Called them 3 times to rectify this. And then the calls and texts started flying in. Silly offers and scams were all i had. I decided to list the vehicle on ebay and it sold instantly. Would never use autotrader again. And i certainly wouldnt reccomend it? I wish i hadnt wasted my £65.