Autotrader - www.autotrader.co.uk Reviews

★★☆☆☆
1.9 / 5
115
30.4% of users recommend this
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Summary

Autotrader had long been the car website of choice for people looking for car ads. The website www.autotrader.com runs in conjunction with their Auto Trader classifieds magazine and offers consumers one of the biggest listings of new and used car ads available.

If you've placed an Autotrader Car Ad, or if you've responded to one, why not send us a review and tell us about your experience?


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★☆☆☆☆

“scammers r us”

Written on: 15/09/2011 by ross.smith44 (3 reviews written)

stay clear only scammers and scrap , too expensive, no customer service, better on ebay or gumtree plaese save your money… Read Full Review

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★☆☆☆☆

“Autotrader are a complete RIP OFF!”

Written on: 11/09/2011

Autotrader are a joke, their customer service is terrible and their general attitude towards their VERY valuable customers stinks. The prices are past the point of rediculous, they keep putting them up without notice and are VERY quickly making themselves unpopular with motor traders - Who account for around 90% of their business. It is actually cheaper to advertise with them if you're a private seller, not exactly reward or thanks for your loyalty over the years eh?! I am a small trader… Read Full Review

Cartrade's Comment

Written on: 16/11/2012

I coundnt agree more!!!!every year they increase the price more and try to justify it by creating features on the site that you could do without but dont have the choice to drop,i pay £2500 per month which is more than my showroom lease and mortgage!!!!!i advertise the same cars on ebay for£170 per month id dearly love to stop but so hard to pull away, if a viable alternative came up id drop them like a stone!!!!even though the advertising does work they are getting so gready i may be forced to pull out!!!what it needs is all us traders to get together and sort it out!!!

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★☆☆☆☆

“greed machine”

Written on: 20/08/2011

dont bother this site has outpriced itself completely to advertise try ebay or motors to get a quick response… Read Full Review

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★☆☆☆☆

“I paid £35 to advertise my car for sale on Autotrader....”

Written on: 13/05/2011 by mtthwbrnd (1 review written)

I paid £35 to advertise my car for sale on Autotrader. I advertised at the market price for the car. There were many "sellers" offering for a lot less. I called some of them. They were dealers who did not have that car. I.e. they were fake adverts.

The only responses I received were from multiple PayPay scammers claiming to not live in the uK but wanting to buy the car without inspection.

Finally, I wanted to ask Autotrader for a refund. But it is impossible. Their "Contact Us" section… Read Full Review

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★☆☆☆☆

“I purchased a car through the autotrader website about...”

Written on: 07/05/2011

I purchased a car through the autotrader website about 6 months ago and found it to be quite easy. However, when I came to sell the car via autotrader 6 months later I had an absolute nightmare experience!!!

### THIS COMPANY DOES NOT UNDERSTAND "THE NEEDS OF ITS CUSTOMERS" AND UNLESS IT CHANGES QUICKLY IT WILL FIND ITSELF WITHOUT ANY CUSTOMERS ! READ ON.... ###

Basically, I advertised the car (Toyota Avensis 2006, 40k miles) with them for 6 weeks (£35 x 2 consecutive ads). I took a lot of… Read Full Review

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★★★★☆

“I have bought about 18 cars from AUTO TRADER last 8...”

Written on: 26/04/2011

I have bought about 18 cars from AUTO TRADER last 8 months throught a frinet in England after i choose the cars. No i get a massage that is permited to me the access on this server. please advice.gngabriel@cytanet.com.cy… Read Full Review

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★☆☆☆☆

“had four cars to sell at first contact from their...”

Written on: 26/03/2011

had four cars to sell at first contact from their traders rep so paid 8 pounds per car! (i was amazed by the stats quoted) it all turned out to be sales rubbish so call me stupid if you want. 4 people called for two cars which sold. Have since been using Exchange and Mart online as deal with one person and get a lot of interest at a far more reduced price… Read Full Review

Kje28's Comment

Written on: 02/04/2011

I found this review very helpful because i needed a shove to get away from autotrader and the unfare pricing and bad service.
<br/>
<br/>I heard autotrader are doing this as they're launching an american website so i do not want to be part of them also a really good thing happened when i switched my advertising to exchange and mart.... i had 240 pounds extra a month go E&M online

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★★☆☆☆

“We purchased a car from a dealer in Derby, J H Cars...”

Written on: 25/03/2011

We purchased a car from a dealer in Derby, J H Cars Ltd. Dont touch the garage with a barge pole. Once they have your money they dont want to know if you have any problems… Read Full Review

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★☆☆☆☆

“Do not purchase any cars from Ryan Motors Ltd. Tipton....”

Written on: 19/03/2011

Do not purchase any cars from Ryan Motors Ltd. Tipton. He is a cowboy who sells dangerous cars which will not pass their MOT.
I am very disappointed that auto trader do not allow seller feed back to warn others of dodgy salesman… Read Full Review

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★☆☆☆☆

“Absolute pants! ask for help only to be told I'd have...”

Written on: 18/03/2011 by Cefin Parry (1 review written)

Absolute pants! ask for help only to be told I'd have to pay for this, advice was poor. Would suggest using ebay before ever using this firm again. They quite possibly should be selling spurs, saddles and horses as they are true cowboys!!!!!!… Read Full Review

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★☆☆☆☆

“Autotrader is not what it used to be, Very expensive...”

Written on: 18/02/2011

Autotrader is not what it used to be, Very expensive and mostly foreigners use it to buy.
I sold my car with gumtree for free and had 3 calls before selling it unlike autotrader I had only canvassers, even though they supposedly hide your number.
They are very unhelpful and it was a complete headache to upload photos. Slow and time consuming.
In the good old days they used to take the photos for you at your house.
As to their costs!! Get Real Mr Autotrader!
I will never recommend or use… Read Full Review

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★★☆☆☆

“Autotrader are killing themselves with revenue from...”

Written on: 13/02/2011

Autotrader are killing themselves with revenue from flash adverts. It's so bad that car photos won't load as it's waiting for one of the many web-advert sites to respond. Why their web designer can't change the loading sequence I don't know. For the car I am selling, there were 3 times more on eBay than autotrader - something that I have not seen before. I won't pay their high ad fees if their focus is third -party advertising and I chose this time not not to sell with them and used eBay… Read Full Review

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★★★☆☆

“I've used it lot in the past to see what's about if...”

Written on: 31/12/2010 by Troutman1989 (1 review written)

I've used it lot in the past to see what's about if i'm looking for a new car. The search system is fairly quick and it's easy to narrow down on exactly the model of car you are looking for.

It does seem to be fairly overpriced though, i don't know if that's just because it's used mostly by car dealers or not.

Bought a car through there last year and it went through no problems at all, you can normally tell if a seller is genuine over the phone.

Would use again, but as others have said… Read Full Review

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★☆☆☆☆

“We have used Autotrader for almost 10 years, spending...”

Written on: 18/12/2010

We have used Autotrader for almost 10 years, spending approx £150000 yes that much! and there customer service is so bad they make it almost impossable to cancel you contract? we have kept an eye on our ads to see where our calls come from, and 90% now come from ebay at a fraction of the cost. now Autotrader are putting there prices up again in april oooo they are so brave.. we will never use them again.. Avoid Like The Plaque… Read Full Review

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★☆☆☆☆

“Awful, would never use again! ”

Written on: 01/11/2010

Awful, would never use again!
The only call I received was from a company AutoTrader had allowed to call me through their number protection system (I thought this protected you from dodgy callers?!) They convienced me to sign up and spend another £139 to 'guarentee' a sale, (stupid me I know but you trust if AutoTrader allowed the call they are genuine!) So now I am £168 down and not one genuine call from them!

Do not use - sell throught local companies instead… Read Full Review

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★☆☆☆☆

“Poor customer service, tried to cancel my ad within...”

Written on: 05/10/2010

Poor customer service, tried to cancel my ad within 24hrs of placing it as car sold via gumtree but would not refund. As result still had to pay £40...it hadnt event went to press but they were kind enough to offer to omit my ad to avoid hassle of callers seeing the vehicle was now sold...money for nothing or what?!… Read Full Review

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★☆☆☆☆

“Auto trader should have a mechanism in place for so...”

Written on: 13/08/2010

Auto trader should have a mechanism in place for so called traders who offer cars , but when arranging to meet them 170 miles up north they mess you about and are very very rude!!!

PLEASE PETITION FOR AUTOTRADER TO HAVE A 'RATE THEM' BUTTON FOR TRADERS SO THE REAL TRADERS ARE LEFT TO SELL NOT COWBOYS , LIKE THE ONE WE ENCOUNTERED IN BRADFORD 'ADAM'!… Read Full Review

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★☆☆☆☆

“I AM ABSOLUTELY HACKED OFF WITH SCAM EMAILS GENERATED...”

Written on: 12/04/2010

I AM ABSOLUTELY HACKED OFF WITH SCAM EMAILS GENERATED FROM MY AD ON AUTOTRADER.CO.UK!!

I have had 35 now, and still counting. I have had to ask Autotrader to remove my ad because it really is unacceptable.

IF I GET ONE MORE SCAM EMAIL FROM AN IDIOT IN HOLLAND WITH A FRIEND IN DUBLIN THAT HAS A CONTACT IN MY AREA OFFERING ME 86BILLION UGANDAN DOLLARS FOR MY KNACKERED PEUGEOT, I WILL SCREAM!!!… Read Full Review

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★☆☆☆☆

“Thumbs down from me i'm afraid. Been a fan of...”

Written on: 28/02/2010

Thumbs down from me i'm afraid. Been a fan of autotrader for a long time to reserach car prices and spec, and used their service twice to try and sell cars. I found it good usability wise, but very expensive and no feedback apart from scammers.
Both times i used it the cars were under the average selling price and well documented and photographed. Waste of £45 in my opinion, better off using ebay… Read Full Review

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★☆☆☆☆

“Auto Trader just seems to be a middleman for scammers...”

Written on: 20/02/2010

Auto Trader just seems to be a middleman for scammers and timewasters. In two weeks all I've had are scammers via email (a dozen of them) all wanting me to refund their shipping, one person who called to arrange to see the car and never showed up (complete timewaster) and one person who turned up and offered a ridiculously low amount of money (£600 below asking price when it was only on for just under £1.5k). I checked carefully and did my research before putting the car up for sale and believe… Read Full Review

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