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Written on: 20/05/2010
Disappointing food and poor service. My pizza was dry, bland with hardly any topping. No-one asked until clearing the plates whether everything was OK, then seemed suprised when i said no, despite most of the food being left. The manager did not care, he said that Romanas were supposed to only have a scraping of topping if I had wanted more, I should have asked. All he would do was remove the item from the bill, which we would have got free with a voucher anyway. Not impressed… Read Full Review
Written on: 16/05/2010
THE FOOD,AND, THE CHEF HAMID,...SORRY!..SWERING IN SERVICE...
THE WAITRESS ARE VERY FRIENDLY AND,VERY GOOD ONES.
BUT PLEASE THE CHEF NEED TO GO HOME… Read Full Review
Written on: 22/04/2010 by mr mrs sphere (7 reviews written)
We use pizza express very often, this was the first and last time in Brentwood.
The staff didn't seem to care, we tried to attract their attention on several times, had to get up three times to ask for drinks, ended up having to get up to get the bill as well, it wasn't busy so no reason for bad service.
The food was good as always, shame about the non service… Read Full Review
Written on: 17/04/2010
Eating in this Pizza Express is like having toothache, very long wait and lots of pain with a fast ending and an oversized bill. Very expensive for what you receive, Manager extreamly poor on many fronts, food slow, cold, wrong order and tasteless. Service reasonable but not great, saw one woman and 3 kide wait 10 mins to be spoken too never mind seated. Would not recomened, there are much better & cheaper restaurants in the area than this. DO NOT WASTE YOUR MONEY… Read Full Review
Written on: 14/04/2010 by sweetcorn (1 review written)
Got there 17.30 Tuesday afternoon, kids pizza party had finished and no one else in the place, waiter brought menu quickly and took order promptly. had 2 kids with me, no activity set provided, had to go to waiter station to request, as we had difficulty in catching waiter's and manager's eyes.
5 minutes later got few colouring pencils and 2 pieces of paper to draw a pizza and enter into drawing competition.(Kids were 2 and 7 years old!!)
Son ordered from childrens menu, (more expensive than… Read Full Review
Written on: 13/04/2010 by grumpybear (18 reviews written)
Half empty restaurant ...never a good sign in a busy market town on saturday.
Despite booking we had to wait 10 minutes to be seated one of the 29 empty tables. Waiter not actually rude but just so uninterested that he had to come back to take our order again after a further 10 minutes because he'd forgotten it.
40 minutes wait for 2 pizza whilst watch the young chefs muck about in the "kitchen", laughing, texting, taking calls, just not acceptable.
Pizzas were fresh and hot… Read Full Review
Written on: 30/03/2010
Should have said "how often did i eat there?". Recently has become one of the worst restaurants in Stockbridge, surly staff, poor service and very overpriced food and drink. Will never recomend again after a midweek meal complaint handled very badly by both restaurant manager and area manager. Avoid at all costs!!!!!!!!… Read Full Review
Written on: 12/03/2010
the standard of pizza express food has really gone down since my last visit 8mths ago. its just not worth the money anymore and portion sizes have gone really small.however staff where friendly… Read Full Review
Written on: 10/03/2010
ABSOLUTELY FAB! our Monmouth pizza express experience has always been exceptional and today they were even better than usual! Ok, I must say - there was a ratio of 2 hungry mothers to 3 noisy, tired and hungry toddlers....(5 of us) so not to easy to deal with customers, arent we?! But ... they were very pleased to see us today and understood all our needs immediately! BRAVO! seriously, it isnt easy dining with kids, and you arent welcome in many places - they perhaps cant say NO THANKS but… Read Full Review
Written on: 16/02/2010
I've not been to Pizza Express before today but I'd thought I'd give it a try seeing that we had 50% off voucher to use and it shouldn't cost us too much. Even though the restaurant was fairly large, it was packed with people... Fair enough it was lunchtime, but having to stand up and wait 30 minutes for a table just seemed excess. We finally got a table and the 6 of us sat down and ordered. The staff were very busy, didn't seem very friendly and everything looked rushed. They got some one of… Read Full Review
Written on: 14/02/2010 by dylansthecat (1 review written)
I had not gone to Pizza Express for a while and I had good memories of the food from here in the past so we visited to reasonable expectations. Atmosphere and Service was fine, but the food very disappointing indeed: For the price we were not expecting a very cheap fast food experience., but that was what we got: The pizza was Americano, chewy and flaccid with topping tasting like sugared tomato pur e; the garlic bread was little more than an oily pitta bread- a small, cheap and chewy insult… Read Full Review
Written on: 07/02/2010
Went to Pizza Express tonight due to the lack of nice pizza places in the UK. Unfortunately, it was a very disappointing visit. We are used to the service being bad, but tonight the pizza arrived luke warm at best, the requested additional salad dressing never arrived and we were freezing all throughout the meal because the air conditioning was on full blast (this is in February). After all that, we were not even asked whether we had enjoyed our meal. I've been disappointed by the service… Read Full Review
Written on: 06/02/2010
Shocking. The bill arrived after a night of reasonable service, we paid and were told we had forgotten to pay the service charge. After looking at the reciept we discovered this was an optional service charge, we went back to manager and he said and i quote "come on mate its a bit unfair not giving us a tip so give us 10% at least, were not a charity"… Read Full Review
Written on: 27/01/2010
The restaurant was cold and badly lit. The service was slow and the pizzas took 1.15 hours to arrive - hardly express. And then they were poorly cooked - altogether a very poor experience and I wont be returning… Read Full Review
Written on: 10/01/2010
The food was fantastic and all of the service staff were friendly… Read Full Review
Written on: 30/11/2009
On arrival we were welcomed by a kind friendly member of staff. The resturant was empty!! We took our 6 children as it was the littlest's birthday. The drinks were over priced Pinot Grigio 175ml £4.30 well, I wasn't getting tipsy there 7 Coca cola's £14.35!!!!!!!! The food was minimal, the 3 eldest had pizzas, little topping, no sides, 3 little ones had a meal deal, luckily they'd eaten well at lunch time!! My other half had a pizza that cost £10.30, a thin pizza with little on top. I had… Read Full Review
Written on: 13/10/2009
i used to eat at Pizza Express in Wardour St in the 80s. This is so much worse, overpriced, soggy base, long waiting times, staff not up to it. Don't eat there at the weekend (or preferably at all).
Typical London dining experience all in all. :)… Read Full Review
Written on: 10/09/2009 by Taylott (173 reviews written)
Pizza Express in Fleet is relatively new, so we thought we'd give it a try. We weren't expecting much, just a nice sit down meal with a few friends. We were making use of a voucher.
The service was great, pleasant and friendly. The food came as ordered, and in good time, so no complaints there. The food actually tasted pretty good.
My only real negative was probably the restaurant itself. The acoustics of the room just really didn't work. Everything just sounded so loud, as people's… Read Full Review
Written on: 06/09/2009
Tried Pizza Express in Wrexham for the first time, First impression was poor as the Manager had food samples on his shirt, the tables were grubby, as was the floor and windows. Staff looked very unhappy, although the manager did try with the kids, The quality of the Pizza's was very poor, few toppings and burnt bases. We had to return one with no quibble from the staff. I won't be returning as I feel cheated and I am still hungry.
Try at your own peril. Pizza hut for us next time… Read Full Review
Written on: 21/08/2009
Pizza Express is apallingly poor value for money.
Poor service - we told the waitress the kids' salads hadn't been included even though it was part of the meal deal. She shrugged and blamed it on a colleague. No apology or recompense.
The pizzas were small and the toppings skimpy.
Extra toppings were ridiculously priced.
The worst pizza restaurant we've tried… Read Full Review