Pizza Express Reviews

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★★☆☆☆
2.4 / 5
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  • Quality of service

  • Quality of food

  • Value For Money

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Pizza Express
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★★★★☆

“great manager at Market Harborough”

Written on: 08/04/2012 by idiotpeter (3 reviews written)

started badly with two children and three adults given a table for four with a chair on one end. No room at all and a couple of glasses went over due to the lack of space. The manager came over, relocted us to a larger table and replaced the drinks. Was great with the kids and turned a bad situation into a good one. We had booked a table for five so maybe we should not have been put on a table for four but anyway it was handled very well in the end… Read Full Review

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★☆☆☆☆

“Absolute waste of money!!! Dont bother.”

Written on: 07/04/2012 by Mooney1 (1 review written)

Visited Pizza Express yesterday and i must say it was the first and last time. Starters came and were tasteless, I could have done better myself. We ordered a garlic bread to share between three of us on top of the starters and what a joke that was it was tinny and for £3.50 we felt we had been completely ripped off. It then came to the mains: They sat on the side for over 5 minutes before they were brought to us. Two of us in the party of three had the same. Again the portion size was a joke… Read Full Review

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★★★★☆

“great service”

Written on: 07/04/2012

great service really enjoyable meal. table was a little tucked away… Read Full Review

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★☆☆☆☆

“Heswall Restaurant”

Written on: 03/03/2012

Went Friday 2nd NMarch with my party of 4 arrived 7.40 waited over 1 hour no food arrived dreadful service restaurant was dirty and toilets disgusting very dissapointing… Read Full Review

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★☆☆☆☆

“Not good at all”

Written on: 25/02/2012 by Mariakohimal (1 review written)

We were waiting for a long time on Thursday it wasn't that busy but it looks like it wasn't enough staff on the floor We were 4of us going for quick meal before going out my girlfriend went to the ladies and she found what it appear to be drugs on the sink???? Couldn't believe it so my friend fiancée went and she confirmed it. We were waiting for someone to take the order but it look like all waiters were busy. We waited for a long time to get the drinks to get them and waited for the food as… Read Full Review

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★★★☆☆

“Food average, service okay, but beware the price of wine!”

Written on: 25/02/2012 by JoanneCooper (2 reviews written)

Having decided to go to Pizza Express for my son's birthday following a £10 voucher offer, we were disappointed with the quality and the price of the wine. Food was average, although the lasagne resembling a microwave meal, with minimal taste. The service was friendly, but to our disappointment we were charged £7.00 for one glass of average red wine. Not worth the visit overall and won't be going again… Read Full Review

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★☆☆☆☆

“absolutely terrible”

Written on: 07/02/2012 by rafaello (1 review written)

Absolutely terrible Went there with my wife for a quick meal the restaurant was empty not a lot of costumers We had to wait ages to be seated, to order drinks, to get those drinks. By the look at the chef who was struggling with three tables on the restaurant he wasn t having a good time and looking at his face that he was swearing all the time Wanted to talk to the manager but she looked like she had a night of hell she was going to the ladies every 5min like she s been sick, she was dressed… Read Full Review

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Guest's Response to rafaello's Review

Written on: 08/02/2012

This is 100% true. Pizza Express has gone down hell. McDonalds is far better. I don't think they even have an head chef, they just keep opening new restaurants but don't know how to keep them up to standards. Shame.

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Mariakohimal's Response to rafaello's Review

Written on: 25/02/2012

i cant agree more
pizzaexpress replaced all the ingredients from olive oil, mozzarella, tuna to the salads that comes in bags with nitrogen in it to keep it fresh for longer, all thoe are cheeper and far inferior quality then the old ones,all things are frozen from dough to pasta for adults or for kids.
they display fresh tomatoes and pappers so customers will think that it all fresh but the tomatoes,the peppers, limes and lemons,the cucumber are all what is not frozen the deserts also frozen.
i think that pizza express is cheating people on the image they try to give and what the real truthful identities.

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★★☆☆☆

“Pizza express”

Written on: 05/02/2012 by Cleancooking (1 review written)

While its lovely to watch a chef prepare it also gives you insight as to how awfull the hygiene is, small plastic pots are filled with fillings and the chef just used his fingers grabbing the food to put on the pizza. This is really unhygienic and disgusting and certainly put me off ordering pizza, why don't they use gloves like they do in more advanced countries where cleanliness is an issue ie Singapore. Please, please please try to think that we are watching and would like to see more… Read Full Review

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★★★☆☆

“Childfriendly menus and great salads”

Written on: 21/01/2012 by sarahswimming (2 reviews written)

I went to Pizza Express with my 7 year old and their children's menu are very good. SHe liked having three courses and loved the baby cappicino you get at the end. I think the kids menu is good value to and athe right amount of food. Made my daughter feel very grown up. They did miss the chicken off my salad, but brought it seperately and took the chicken off the bill. We were 1 of only 3 tables in the whole place, so you do think they could get the order right. That said the salad was… Read Full Review

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★★☆☆☆

“Pizza Express West Hampstead - has gone down hill”

Written on: 03/12/2011 by CharlotteRigby (2 reviews written)

I used to eat here at least once a fortnight, especially with all the vouchers they have. It used to be great value and the food was always good, but the last two times we have been it's been awful. Had to wait 25 minutes to get served last time. They brought the wine first, poured out two huge glasses, basically hoping we'd drink it all before the food came and would have to order more. When my pizza finally came, it was rock hard and burnt on the bottom. Had to send it back and all they… Read Full Review

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Maz945's Response to CharlotteRigby's Review

Written on: 08/12/2011

I couldn't agree more about West Hampstead Pizza Express. We used to go there about twice a month (I was even Mayor on Foursquare) but it's really gone downhill now. Poor service, bad pizza, warm wine. We have complained and we also get free coffee, but that's not good enough now to tempt us to go back. It's amazing how a poor manager can affect performance.

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★★★★★

“good friendly staff”

Written on: 26/11/2011 by gti6306 (2 reviews written)

excellent service, menu varied and will agree with most tastes, nice and clean, was very busy but they still payed attention to detail. A little more expensive than I thought but it was great service… Read Full Review

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★★★☆☆

“Wrong Information Given - Very Disappointing”

Written on: 25/11/2011

My sister and I booked lunch for a Friday at the Devizes branch as she has a 'Taste Card' which gives you half price meals. We chose lunch as it the card does not cover Friday evenings or all day Saturday. When booking she stated that we'd be using the Taste Card and was told that this was fine. However, when we came to pay we were told that the card was not valid on Fridays at all!! Being British we paid up, wishing we'd gone to Weatherspoons as the food is just as good there and better… Read Full Review

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★☆☆☆☆

“Horrible Experience - Never again!!”

Written on: 13/11/2011 by Dipendra (1 review written)

What a horrible experience at Pizza Express in Windsor today. I have promised myself that I will never ever return back to this, or any Pizza Express restaurant ever again!! I might be a drop in the ocean for them, but they sure have lost me and my family as customers for good. First off - waiting. We stood at the gate for about 15 minutes just to be seen by a waiter. The waitresses went past us a number of times but just wouldn't stop by to let us know there was waiting, which is normal… Read Full Review

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★☆☆☆☆

“Terrible Service and Rude Staff”

Written on: 07/11/2011

Terrible Service, We were a regular customer here when it first opened and thought it was quite a nice place, but as usual like with many restaurants it didn't take long for cracks to appear, and the final straw came when we visited on Fathers day this year 2011, we had shocking service, we were shown to our tables by a waitress who basically threw the menu's on the table and just walked off, and when we enquired about children's activity packs, they said we don't do those (although our… Read Full Review

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★★★★☆

“Nice little restaurant”

Written on: 28/10/2011

We come here approximately once a month, maybe more so when there are offers on. It's a fairly small restaurant but there is always a nice atmosphere and the staff are very friendly. Occassionally when it's really really busy the service suffers a bit but it's not that often. Food is always good and arrives promptly. Would continue to eat here on a regular basis… Read Full Review

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★★★★☆

“Delicious food and very good service.”

Written on: 27/10/2011

Bradley had to deal with a drunk who broke crockery and glass as he left the premises. The whole thing was very smoothly managed indeed and he should be congratulated. We had called at the restaurant to book a table earlier in the afternoon but were told that would not be necessary. When we turned up at 6.00pm we waited, were finally seated about 6.45pm and served at 7.05pm, leaving only 15 minutes to eat before our theatre trip next door. Despite all this the staff were impeccable under… Read Full Review

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★☆☆☆☆

“Don't eat at Pizza Express Camberley”

Written on: 26/10/2011 by Aspinar (1 review written)

Arrived: Took over 5 minutes before any staff noticed we were waiting to be seated at a table. Finally seated in a crammed part of the place at a dirty table. Service: Staff looked at us as if we were a burden, they were just not interested!! Ordered sparkling mineral water - staff arrived with open bottle and poured into dirty glasses while on the tray, it was flat!! £3.95 for a litre bottle of flat mineral water!! Seriously!! Ordered food and drinks to be served with the food, drinks… Read Full Review

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★☆☆☆☆

“The worst restaurant / service I have ever had!!...”

Written on: 26/10/2011

Okay, so we entered the restaurant in Staines around 7, we had booked a table but were having to wait by the door before someone came up to us for a few minutes. Finally, we weren't shown to our table, but pointed to it from across the room. After about 10 mins of waiting, our order was taken. We ordered a starter and 2 pizzas, neither me or my parter we offered the choice of peppers as stated on the menu. Starter was randomly plonked on the table, and the pizzas followed after. A waiter… Read Full Review

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★★★★★

“Great”

Written on: 14/10/2011 by Donika (1 review written)

Staff was so friendly. Great service. Excellent test of freshly bake food.overall very nice… Read Full Review

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★★★★★

“Amazing food and atmostphere”

Written on: 10/10/2011

I visited London for the first time and the meals that my girlfriend and I had were amazing. The service was exceptional and I would love to go back soon!… Read Full Review

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