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Written on: 09/12/2011
The company does soemthing I have never seen with any other online business: once you use the gift card, but do not spend all the amount on it, it "disappears" into a so called account credit. The trick? You cannot check the remaining amount anywhere on the website, you have to call customer service to find out. Moreover, it's not visible even when you give the "special instruction" to apply account credit, how much you still have to pay after your credit was applied. I figure, they are… Read Full Review
Written on: 18/03/2011
I have shopped at Boden for years but have found increasingly that the quality of their clothes is diminishing. I am absolutley disgusted by the Navy spot dress that I ordered recently. It was £79 and looked like something you would by at Primark for £10. The dye was not true navy but a slightly tired faded clour often found when cheap dyes are used. The fabric was exactly the same as that used in bottom end T-shirts bought from budget stores.Will not be shopping there again and would advise… Read Full Review
Written on: 04/03/2011
I was a bit bewildered by the very mixed reviews of the clothing I ordered but was delighted when it arrived. The sizes were right, the colours were true to the catalogue, and everything draped well when it was on. I was particularly pleased with the long-sleeved essential scoop-neck t-shirt - lovely colours, very comfy but also a flattering shape. Hides a multitude of sins.
On the down side, it does seem a little expensive for what you get, especially as the quality of some of the fabrics… Read Full Review
Written on: 14/02/2011
I have shopped with Boden for many years. They are still better quality than the competition but sadly they have succumbed to two trends affecting everyone. Firstly, the quality is nowhere near what it was and why should we expect it to be when the prices have been held for years? However I went to Boden for quality not price. Some say they are expensive but some say M&S is too - I'm not sure many people realise they are paying exactly the same prices as they were paying 15 years ago in… Read Full Review
Written on: 08/01/2011 by yukocee (2 reviews written)
I have been buying from Boden for years.
Mainly for myself and for my children.
They are not cheap, however the quality of the product is good and worth it.
I do return the things I order more than occationally, however they refund me very quickly.
I also would like to mention their customer service is excellent. Unlike many other online/catologue companies, Boden is very helpful. I recently had a very bad experience with LaRedoute (their customer service is unbelievably poor)and I realised… Read Full Review
Written on: 30/12/2010
I have been shopping from Boden for a few years now and I love them. I only buy when they email me a good offer or during the sale. The quality is good and so is the customer service. The boys tops are great, as they always have better motifs on them than anything in the high street and they remember that boys are boys not men, with out being too twee.
I like the reviews that other people leave on Boden as it helps with my choice of clothes and the exact measurements of each item is also… Read Full Review
Written on: 18/11/2010
BE CAREFULL AT THE QUALITY OF THE GOODS AS IT IS VERY POOR. MY WIFE BOUGHT 2 TOPS AND THE NECK LINE HAS EXSPANDED MORE THAN DOUBLE. IT LOOKS LIKE THEY USE VERY CHEAP MATERIEL AND SELL VERY EXSPENSIVE.
YORU BETTER OFF GOING TO NEXT, RIVERISLAND, MATALAN, TOP SHOP. THESE SHOPS ARE ALOT BETTER THAN BODEN. I WOULD NOT RECOMMEND BODEN TO ANYONE.
ALWAYS TRY BEFORE YOU BUY THATS WHY YOU SHOULD GO TO THE SHOPS. BODEN ARE NOT CHEAP THERE NOT EVEN RESONABLE.
GUYS GET TO RIVER ISLAND, REPUBLIC, NEXT, ETC… Read Full Review
Written on: 02/11/2010
I was quite happy with the arrival time and quality of the items that I have ordered although I did have a problem with one order being held in the mail room - which I was waiting for and had ordered for a particular event. I like the designs generally, particularly for children's clothing, but I have just had a few orders recently from them so can't say how the clothing holds up over time but the stuff looks very well made and is always a bit different and distinctive. The customer service I… Read Full Review
Written on: 05/10/2010 by optician (17 reviews written)
I thought the website was very good and easy to use and the service was good. The dress is nice and suits me but I don't really think it is as good value as, for instance, Marks and Spencer… Read Full Review
Written on: 12/04/2010
I started ordering from Boden several years ago and was very happy with the clothes. Although a bit expensive, they were well-made, nicely designed and cut well and could hold their own against good-quality high-street clothes. Over the past couple of years, however, the only thing that seems to have stayed the same is the price. Having placed an order a couple of years ago, when I had to return everything because the clothes just didn't suit, I stopped ordering from them for a while. Then I… Read Full Review
Written on: 25/11/2009
I have bought a few times on Boden as they have been recommended to me and I thought their clothes looked good. However I have to say they don't live up to the hype. The men's shirt I bought for my husband was not good quality for the money. My trousers were pretty poor quality too and the button came off after just a few wears. My most recent purchases have also disappointed. They look cute- baggy trousers for my 6 month old but they have ripped along the seam at the back after just a few… Read Full Review
Written on: 29/08/2009
Boden's sweaters are great although most of the garment is too big for me (I am petite 5.5'' & 7st), plus I love the lively colours & the customer service is very helpful, then why only **? Don't like the fact that most of the unflattering comments are simply not posted on the website, which makes the the whole idea astonishingly unreliable! I expect the company to treat their customers fair & display both positive & negative comments. I play fair & expect others to play fair, too. Boden… Read Full Review
Written on: 09/08/2009
i have to say i have used boden from the very start and although they are still great for kids - the mens wear seems to have gone down hill! quality styles and the sizing!! why all the fitted shirts whats happened to clothing for fatter men! perhaps there is no market for us but hey they seem to be doing well with out us… Read Full Review
Written on: 13/09/2008
I love Boden clothes and find that the quality is top notch- great for playtime and partytime too!
Have used the service loads of times and never been anything other than delighted!
I adore ALL the children's clothes, so do my little ones! Really unusual and brilliant quality… Read Full Review
Written on: 30/08/2008
Been a customer for years but so disappointed over last 3 months with trying to deal with their returns dept. I have received no reply to my emails and it is so frustrating being told that everything takes 21 days!… Read Full Review
Written on: 03/02/2008 by Moushka D (20 reviews written)
I like Boden but do wish the prices were more competitive and clothes better made.
Plus cheaper delivery or an option like in USA could be nice for us in the UK.
Johnnie Boden must be making lots of money with being in USA too now so surely reward his UK customers?… Read Full Review
Written on: 28/01/2008 by grainy34 (1 review written)
My first order and what a mess up.
Ordered a pile of clothes for my just 1 year old. All clothes ordered in 12-18 mnth. Two pairs of baggies supposed to be same size. One pair 1 1/2 inches longer. gathered roll neck top wouldn't even go over her head. 2 kaftans 12-18 way too small, next size terrible fit all bunched up round back of neck. 1 hoody top so tight couldn't get her arms in.
Re-ordered the baggies and was told I would get a free returns label as there was a sizing error. Never got the… Read Full Review
Written on: 22/10/2007 by janeconey (2 reviews written)
Now offer poor service, clothes of poor quality that are over priced for what they are. I fear Mr Bodens bubble may bust quite soon.
Get back to what you used to be, quality and service… Read Full Review
Written on: 23/04/2005 by Bethie (1 review written)
Boden (www.boden.co.uk) is a top quality catalogue, the clothes are well cut, lovely fabrics, colours and prints and fashionable without being cutting edge ie. classics that you will wear year after year. Ideal for the more mature lady like me.
Unfortunately the clothes are expensive (£59.00 for a simple linen skirt, it doesn't even have a zip or button for that price) and at £4.00 packing and postage you would expect any returns to be free.
My tip.....wait for the fairly frequent 10-15% off… Read Full Review
Written on: 06/10/2004 by phineasnigellus (3 reviews written)
Boden - These clothes have a real English quality about them. The tailoring is exquisite and the knitwear beautiful, particularly the colours.
One criticism, however, if I spend £80 on a pair of trousers, I expect them to work for their living and not sit simpering in the back of the closet in case they get a mark on them - dry clean only is not an option!!… Read Full Review
As rated by our community of reviewers
" Love the bag, the quality, the speed of the delivery! loveee " Read More
" To small " Read More
" Great lenses Good prices " Read More
" Poor customer service, buyer beware still waiting for refund " Read More
" Quality of goods " Read More