Dataflame - www.dataflame.com Reviews

★★★★☆
4.2 / 5
421
84% of users recommend this
  • Value For Money

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Dataflame - www.dataflame.com
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★★★★★

“Mail help”

Written on: 12/02/2016 by Mead445 (1 review written)

Prompt and efficient service to quickly resolve the issue… Read Full Review

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★★★★★

“Upgrade PHP 5.6”

Written on: 10/02/2016 by Pikecl1979 (1 review written)

Great help in upgrading to PHP 5.6. Thankyou. Since there isn't a counter I have no idea if I've done 50 characters or not... soo... yeah… Read Full Review

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★★★★★

“We had an issue with email for such a long time and...”

Written on: 08/02/2016 by Allison1988 (1 review written)

We had an issue with email for such a long time and two other chats- but he has been excellent! He has identified the problem very quickly and has worked with me thoroughly until we fixed it- I will absolutely recommend this service to others. It's also great to know that the chat is available for 24 hours… Read Full Review

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★★★★★

“Perfect service!”

Written on: 01/02/2016 by EmilieNolan (1 review written)

Swift, polite, and effective. Got an addon domain registered to my primary domain in no time. They just did it for me, and explained clearly how I could do it myself next time. Very happy!… Read Full Review

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★★★★★

“olved my problem very quickly”

Written on: 28/01/2016 by siMartin47 (1 review written)

I was having problems with email coming in - quick online chat and everything was sorted - great response time and friendly service. Thanks… Read Full Review

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★★★★★

“Support ”

Written on: 28/01/2016 by Kelton327 (1 review written)

I cannot thank the members of the team enough for the help the gave to me when I was Black Listed and was unable to send e-mails, There was no way I could have managed or solve the problem myself. My computer was taken over and it was like magic seeing the curser racing over screen changing setting he there and everywhere. I would recommend Dataflame support. … Read Full Review

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★★★★★

“Excellent service over 10 years.”

Written on: 26/01/2016 by McCarthyem204 (1 review written)

I have been using Dataflame's hosting and domain name services for my business website for just over 10 years now. In that time the uptime reliability has been excellent with only 2 outages that effected me personally. Their service offerings, pricing and customer service are very good and based on my experience I have no hesitation in recommending them to others… Read Full Review

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★★★★★

“Good support”

Written on: 26/01/2016 by Dunn231 (1 review written)

Very good and prompt support. Staff was free to support my issue of my site early in the morning on a day when I expected no one to be at work… Read Full Review

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★★★★★

“Fast, excellent live support.”

Written on: 24/01/2016 by GraceShaw308 (1 review written)

Thank you to support who answered my email quickly, had me on live chat within in 1 minute and connected to my pc remotely. Their staff member sorted out an email issue with another account of mine within minutes. He was fast, efficient, knowledgeable and above all friendly. Excellent service, well done. Thanks - A loyal Dataflame user for 15 years… Read Full Review

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★★★★★

“Very efficient and helpful online chat help”

Written on: 22/01/2016 by JazlynO'Connor (1 review written)

Needed help logging in to the domain control panel. Dataflame managed to reset the password so I could get access. Really quick and helpful service. Thank you… Read Full Review

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★★★★☆

“Solved my problem with little fuss”

Written on: 20/01/2016 by aqWallace371 (1 review written)

I had an Issue with sending outgoing emails. through using data flames online technical help services they where able to do a remote link up and solve the problem in a very short space of time. I'd not hesitate to use this service again for similar problems… Read Full Review

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★★★★★

“Keeps Getting Better, best thing I did was move to...”

Written on: 16/01/2016 by WhimsicalWitch (1 review written)

Im currently on their Cloud 3000 package which I think is still excellent value. I also use their Presence Builder to create my sites which is very very simple to use, can automatically create the mobile site version, cookie policy (which with the google changes was another plus point for me!) and gives a fantastic site. The builder has so many combinations you can create your own or use a template. Each time I have gone onto support via their live chat, they have always been quick to answer… Read Full Review

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★★★★★

“Help with pointing new domains to existing site”

Written on: 16/01/2016 by BlueOs (1 review written)

I needed to point the 3 new domains I purchased today to go to my current site. I was alittle ocnfused on how to do this but with the help and support of the online technical guy it was very easy. He guided me through each step and was very p[atient with me throughout the chat. The help i get from Dataflame is always top rate - thanks guys!… Read Full Review

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★★★★★

“Tech support - simple fix after a lot of headscratching”

Written on: 16/01/2016 by 2Karl (1 review written)

I was having an issue with one of the cPanel functions, which was ultimately fairly minor, but was frustrating the hell out of me. Things were working fine at the other end, but multiple systems and browsers were misbehaving for me. the tech guys were initially perplexed, but I did some investigations and discovered some potential solutions which they tried out for me, which didn't seem to work. Me being the annoyingly persistent chap I am, I kept on at them, but they never lost their patience… Read Full Review

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★★★★★

“The guys respond quickly”

Written on: 16/01/2016 by Ericksonac1972 (1 review written)

Always good to work with great companies, they have been fantastic and integral in the migration of our site, when we have any questions they are always on hand… Read Full Review

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★★★★★

“Email hero”

Written on: 13/01/2016

Emials were being rejected when sending. Got support to look at the issue and they took remote control of my pc and within a very short space of time all was working again… Read Full Review

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★★★★★

“Excellent service feedback”

Written on: 12/01/2016 by momanyink (1 review written)

Firstly I very much liked the response speed, it was fast. The respondent was very friendly and very eager to help. Secondly, I liked how fast my problem was solved and to that fact, well solved to my level of satisfaction. Lastly, I liked how the responded was willing to help further by prompting for more issues… Read Full Review

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★★★★★

“Great service”

Written on: 10/01/2016 by Williams450 (1 review written)

they answer immediately and are always quick to assist on the chat line which I use from time to time, highly recommended… Read Full Review

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★★★★★

“Always there, always do their best”

Written on: 09/01/2016 by Emilyq73 (1 review written)

I have not been an easy customer, I flit internationally and have suffered hacking and inept web design. Dataflame are always there via Chat, and get back in good time via email. You do NOT get this level of support for the behemoths. I am staying put… Read Full Review

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★★★★★

“Wordpress menu issue”

Written on: 08/01/2016 by AndersonDonnelly239 (1 review written)

Had an issue with menus limit, I had to update a PHP file, and the engineer solved the issue in less than 10 mins. Very happy… Read Full Review

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