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Written on: 09/02/2005 by jamesnic (1 review written)
Dataflames server has been down for 48 hours. Their support tells you that they'll be up and running within 10 minutes MAX - and then a few more hours pass. I've had none stop trouble with dataflame and now I don't even have access to my email or my website through them as the servers down and it doesn't look like it'll ever get off its fat lazy backside again.
AVOID AVOID AVOID. All good reviews on this company are written by the company in my opinion… Read Full Review
Written on: 15/12/2004 by Dataflamed (1 review written)
I have had terrible trouble with Dataflame's (www.Dataflame.com) cancellation procedure. The problem with Dataflame.co.uk is stopping them from billing you for additional services. They will not give refunds. They even have the cheek to say they will credit against additional hosting. Duh!
I'm trying to cancel additional service. I don't want more!
I've been trapped by a very under hand procedure.
Renewal - you get a 14 day invoice notice for the next 12 months. When you finally track down… Read Full Review
Written on: 12/09/2004 by davids (1 review written)
We have been with dataflame.com for 14 months now, and been very impressed. In the few times that we have had to contact the support people, they have replied very quickly… Read Full Review
Written on: 13/05/2004 by zztopbanana (2 reviews written)
Signed up with Dataflame for domain name and hosting and received email advice that the domain was registered and active. More than 24 hours later the domain name was still available, i.e., hadn't even been registered. At this point, signed up with clickhosting ( www.clickhosting.co.uk ) and they were everything Dataflame weren't - and still are.
When the credit card bill came, the transaction was there from Dataflame so mailed them asking why they had billed for something they hadn't done… Read Full Review
Written on: 25/04/2004 by pregmatchall (1 review written)
I opened a reseller account with Dataflame last year. Everything was fine for a few months. Then I had a problem. I use sqlYOG to configure my mysql servers. It connects remotely via port 3306. This was working fine until one afternoon I got a connection error. I contacted dataflame, and they said something like, there's nothing wrong. Then they said it's not on our side, we can connect fine. Then, finally, when pushed, they said; 'sorry we dont support remote connections'. I had specifically… Read Full Review
Written on: 08/02/2004 by danf (1 review written)
We've had a very mixed experience of Dataflame. From a business point of view, their offering for resellers is first class. The hosting is easy to set up and run, though we started running into some snags fairly quickly.
First, we found that we couldn't allow clients to preview their sites before DNS transfer. That was soon fixed.
Second, we've had problems with emails from some UK companies and organisations where the emails have started in the UK, but in trying to get to the Dataflame… Read Full Review
Written on: 29/01/2004 by davidmilne (1 review written)
Pathetic, Thats all i can say, Auto billed my account after being a good client for 2 years, And then had the cheek to say i agreed to their new terms and conditions (the ones i didn't even know about)... They updated them without a word to any of their clients, A clever way to scam many many clients and it worked! Would not get anywhere with support, they said contact billing, billing said contact support, support said contact sales, sales said contact support and this went on and on.... My… Read Full Review
Written on: 17/09/2003 by TorgRiffZoe (1 review written)
I had a problem with Dataflame's servers :- there technical support refused to admit the problem existed, and still do.
I know this is a problem with them and not my code becuause at one point a technical person wrote a test script of his own, and found there was a problem. Despite this he still continued to refuse to admit it!
I had to move my site to another webhost in the end.
Avoid at all costs… Read Full Review
Written on: 09/07/2003 by Anonymous. (1 review written)
Will not refund any money they get. Even if you prepay and cancel before the begin date, they will give you the run around.
Avoid this company at all costs.....there are much better companies out there who offer better uptimes.
As a former reseller of theirs, they caused lots of problems with clients because of their excessive downtimes… Read Full Review
As rated by real users
" It's all down to the service support " Read More
" Email server issues " Read More
" Today " Read More
Written by hannah_english
" Great value, excellent custormer support " Read More
Written by CherryTherapies
" Worst Support and So Unreliable " Read More