Dataflame - www.dataflame.com Reviews

★★★★☆
4.1 / 5
325
80% of users recommend this
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Dataflame - www.dataflame.com
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★★★★★

“No problems to date”

Written on: 30/08/2011 by rexjones1942 (1 review written)

I switched to Dataflame in 2008 when I was looking for a more reliable host, prices had gone down a lot since 2001 where it was impossible to get a decently priced web hosting account in the UK let alone with good bandwidth... Well Dataflame are a good company, their sales teams are good, the support is excellent and also respond very quickly, which is un usual They are a good company to deal with as they look after their customers, rather than those faceless big UK hosts that might be cheap… Read Full Review

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★★★★★

“Very good value”

Written on: 27/08/2011 by Daniel1947 (1 review written)

When you look at Dataflame's prices, which start at 1.99, you would think they either lack features, uptime or support. Dataflame are great and I have used them for loads of client's who did not want to spend much on hosting. I have no complaints with them at all. Only one outage but it was fixed quickly. Another plus point for DF is I think they are very generous on the bandwidth. A lost of hosters give you plenty of space but not much bandwidth… Read Full Review

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★★★★★

“Fantastic Service”

Written on: 26/08/2011 by dandj57 (1 review written)

I have been a Dataflame customer for over 4 years still cannot fault them. In this time we have had to contact support twice. The first time was because I was not able to access cPanel. The second time I used their live chat when I needed them to disable a script that was causing a problem with a new page on my site. On both occasions, the issues were resolved quickly. In fact the second was done while I waited on live chat late at night. Speed and uptime are good to very good, I do not… Read Full Review

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★★★★★

“Still Good”

Written on: 26/08/2011 by kerry98h (1 review written)

I find most people only write reviews when they feel something wrong has happened. I have been with Dataflame for 9 years and I have had nothing but good service. When needing help, their support has been available at any time. Many companies offer you 'unlimited' everything, for hardly any money. You get what you pay for in this world. I still recommend Dataflame to my friends and family… Read Full Review

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★☆☆☆☆

“Really gone down hill...”

Written on: 18/07/2011

Dataflame used to be a good host but I have since had to leave them due to the quality of their support. They're fine on basic tech stuff but they are useless at anything that is even remotely taxing. In my last talk with live chat I had to wait about 5 minutes for each of their responses which never equalled more than 10 words. I am currently in dispute with them as they took money out of my bank via debit card even though I cancelled my hosting with them 3 months ago. I emailed their… Read Full Review

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★☆☆☆☆

“These people charged me £36 release fee to transfer my...”

Written on: 11/04/2011

These people charged me £36 release fee to transfer my domains to another registrar .
Rip Off!… Read Full Review

Guest's Comment

Written on: 29/06/2011

As per the terms of dataflame there is a release fee of £ 15 for transfer

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★★★★★

“Have been with Dataflame 5 or 6 years now and always...”

Written on: 24/10/2010

Have been with Dataflame 5 or 6 years now and always found them most helpful and professional.
Support have always responded to queries very quickly and accurately.
Very reasonable prices.
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★★★★★

“Now been 7 months with Dataflame, and been very...”

Written on: 23/10/2010

Now been 7 months with Dataflame, and been very pleased so far. This is my first website, so not much for me to compare against, but no problems.
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★★★★☆

“We have been with Dataflame for 6 years now. 9 out of...”

Written on: 21/10/2010

We have been with Dataflame for 6 years now. 9 out of 10 times everything works with no problems at all, and support are always helpful.

The odd occasion I have had a problem, this was fixed by their support within 30 minutes. It turned out it was a problem I had caused, but even so, they had fixed this.

I thought I would post my views, as when ever you look around the Internet, the only people that seem to post, are those with bad feedback. We are guilty of moaning when things do not go… Read Full Review

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★☆☆☆☆

“I really wanted to write a good review for Dataflame....”

Written on: 12/10/2010

I really wanted to write a good review for Dataflame. Tell you that they were great getting things set up, helping me out with activating accounts. Transferring databases and information from one account to another. They were great for that, and was impressed.

That lasted about 3 months. Then my server slowed up, bandwidth issues. Then emails stopped working, sometimes for 2 days.

Then the last 3 weeks... All my websites (12 of them, some important client ones) went down for 3 days. I… Read Full Review

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★☆☆☆☆

“Nothing but issues with the server being unavailible...”

Written on: 14/07/2010 by Darren_B (5 reviews written)

Nothing but issues with the server being unavailible (dedicated server) - support are extremely poor spent 50 mins on the live support waiting for a response only to be told we are still investigating

fine if you want a home site that does not need 24/7 uptime, i accept sometimes things go wrong but £200 a month for a extremely poor service is not accetable IMHO

as soon a i can i will transfer all my hosting to another provider with proper support… Read Full Review

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★☆☆☆☆

“I was happy when I first used them, but they have gone...”

Written on: 12/07/2010

I was happy when I first used them, but they have gone way down hill since then.

Support is rubbish. They simply stop responding to support requests when they feel like it.

Terribly slow servers. They blamed my ISP for slow page loading times! Seriously insulting to my intelligence to be told that BS!

Steer clear at all costs!… Read Full Review

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★☆☆☆☆

“I have spent literally hours this weekend trying to...”

Written on: 04/07/2010 by AIK (1 review written)

I have spent literally hours this weekend trying to get the message ACCOUNT SUSPENDED from our website. Dataflame have our payment details, and they are clearly correct on the client portal. However they havent processed the agreement details correctly at their end, there is plenty headroom on our card and that was confirmed by the bank and despite having spoken to Dataflame on the hopeless live support AND on the telephone. NO-one can sort the problem out and it makes it look like our… Read Full Review

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★☆☆☆☆

“I would like to inform people not to use this rude and...”

Written on: 16/06/2010

I would like to inform people not to use this rude and ignorant company, The sign up process was smooth and on receiving ssh log in details I found I was unable to ssh in, shortly after I received an abuse report from dataflame telling me I was trying to brute force my way into other people's servers!

So in short the sold me a pre-compromised VPS then blamed me that a server I had no access to was trying to ssh its way into other servers.

Do NOT use this company!… Read Full Review

Aik's Comment

Written on: 04/07/2010

I found this review very helpful because...it mirrors our experience exactly! I thought I was going mad!

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★★★★★

“We have been with Dataflame for about 3 years now, and...”

Written on: 13/05/2010

We have been with Dataflame for about 3 years now, and have been very pleased with the level of support that has been given.

We have a number of sites that have had no problems.

It is vital for our business website to be available 100% of the time, to which this has been met.

I would highly recommend Dataflame… Read Full Review

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★☆☆☆☆

“I migrated to Dataflame in Oct 09 after reading good...”

Written on: 07/04/2010

I migrated to Dataflame in Oct 09 after reading good reviews on the web (must have missed this site).

I have had problem after problem with them and there technical support is useless. I took them 2hrs to understand the you get a delivery failure if you email a hosted account...

Their prices and products are good, but its not worth it. Don't go with dataflame.

I'm looking for options to migrate my domain to asap - maybe redfox hosting… Read Full Review

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★☆☆☆☆

“I have been with dataflame for seven years and up...”

Written on: 12/11/2009

I have been with dataflame for seven years and up until the last 24 months I always thought they were great. Little down time and ok on support. NOW my mind has been changed! I hope they go out of business as fast as possible. You would be better off throwing your money out the window and banging your head on the wall than wait for their response and dealing with their business practices. I just spent 50 minutes on a live chat that had an average 4 minute response for each SIMPLE question. They… Read Full Review

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★☆☆☆☆

“Beware of signing up with Dataflame because getting...”

Written on: 23/10/2009

Beware of signing up with Dataflame because getting out is costly, also their technical support is appalling.

Their online technical support usually consists of responses taken from a manual. They are unable to solve any problems not in their manual. In one case our website had been attacked with a virus, which meant that the site was blocked by Google Chrome. They did not even bother investigating the virus or suggesting ways to deal with the virus (which I found on the Internet in 2… Read Full Review

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★☆☆☆☆

“Appalling customer service. Dataflame hosting service...”

Written on: 24/09/2009

Appalling customer service. Dataflame hosting service is rubbish, charging system is rubbish. Impossible to get a refund… Read Full Review

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★☆☆☆☆

“I had real problems with this company. I was desperate...”

Written on: 05/09/2009

I had real problems with this company. I was desperate for a UK hosting company so i decided to give Dataflame a go. I signed up, paid my money, and from that second on - nothing but problems. Had to 'upgrade' just to get access to a MySql database - so i could have a blog - Even though they have Fantastico.

After upgrading and paying more , things just kept going wrong, from rude and none existant customer service, to nobody answering the phone.

I decided to tried to throw in the towel. I… Read Full Review

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