Written on: 21/01/2011
Good service. Delivery longer than expected but I guess mainly due to bad weather before Christmas. Excellent value for money. (read more)
Written on: 21/01/2011
Brilliant service appliance delivered exactly when they said they wood. Delivery man helped to place the appliance in the room and was really careful not to scrath our high gloss foor. (read more)
Written on: 16/01/2011
I purchased 5 kitchen appliances from Appliance World and cannot fault both their service on line and on telephone and particularly their after delivery/sales service. Staff were great, prices were fantastic and delivery was on time. Two of my appliances unfortunately had faults with them, (not Appliance World's fault), but Appliance World handled this matter directly for me, and both my appliances have/are being replaced with new ones. You would not get a better service from any big... (read more)
Written on: 13/01/2011
I would like to thank you for your superb Customer Service. I ordered my dishwasher on Thursday 6th January and was contacted to say that it would be delivered on 11th January in the morning.
My dishwasher was delivered at 07:30 Tuesday morning, excellently packed.
My husband fitted it the same day and it is working well.
Again, thank you to Appliance World for your excellent service.
Manchester (read more)
Written on: 13/01/2011
great prices, short delivery timescale, excellent feedback - highly recommend (read more)
Written on: 13/01/2011 by heavenlycupcake (6 reviews written)
Without doubt, the lowest prices and best service on the internet.
Slight hitch with delivery, the appliance won't go through my kitchen door without the packaging being removed, and the removal guy said he's not allowed to touch it once it has been unwrapped so it's now sitting in my hall!
Would use this company again without hesitation.
Written on: 09/01/2011
Excellent service from this company, a minor problem with the turntable of microwave (not of their making) was dealt with very efficiently and replacement part arrived within a few days from Germany. The 3 items ordered arrived promptly and as arranged by telephone call previously. (read more)
Written on: 05/01/2011
We ordered the dishwasher on the 14 December, and the delivery was arranged to suit our requirements exactly. All confirmed by e-mail from appliance world and their carriers. The day before delivery we were given a 2.5 hour window for delivery (excellant communications)
Then on the day of delivery came the heavy snow, again good communications very early on the day of delivery we were advised of the cancelled delivery and a revised delivery was given a short while after.
Believe... (read more)
Written on: 29/12/2010 by Russell 692 (1 review written)
Appliance-world were the most competitive on price for all the kitchen appliances I wanted.
I was going to collect from their warehouse for speed, but they brought forward the availability of delivery by a week thus saving me the collection, despite the snow and inevitable disruption that caused to logistics.
Asked for a phone call an hour before delivery and received it.
Oven and microwave in A1 condition.
Perfect service at a great price, what more can you ask? (read more)
Written on: 28/12/2010
I am very happy with our products and with all dealings with Appliance World. The staff I spoke to were knowledgeable about the goods and were able to answer questions that the high street stores I had been to were not. There was no hard sell and it was always easy to get a price when I rang them. I ordered all our kitchen appliances and was given a price that was unbeatable. Delivery was on time despite the snow and the delivery guy very helpful too. I would certainly recommend Appliance World. (read more)
Written on: 26/12/2010
Excellent friendly service. I was called back within a few minutes after leaving my details and found the sales advisor to be both friendly and knowledgable. Deivery was promised for the following Saturday and arrived on time despite heavy snowfall and remote location. Goods arrived well packaged and in perfect condition. (read more)
Written on: 24/12/2010
I shopped around and Appliance world were the cheapest for the fridge we needed, but I wanted to buy from someone I knew. In the end, I spent another 2 hours searching the net and ended up back at Appliance world. I ordered a SMEG fridge which they did not have in stock but said they would try and get it in by Christmas. My expectations were set at the 4th January, however, they rang to say they could deliver on Monday the 19th December.
Delivery arrived early in the morning - through the... (read more)
Written on: 22/12/2010
This is my first purchase of large kitchen appliances online and I was a little nervous about quality, delivery and customer service from a supplier I was unaware of prior to this purchase. I needn't have worried. Everything promised on Appliance World website was met. I was kept well informed by email and text regarding delivery times, the delivery was made on time and the goods were exactly as expected and in perfect order. I have not yet them as my new kitchen is not yet complete. I will... (read more)
Written on: 22/12/2010 by PCMoore (1 review written)
I gave an order to Appliance World based on Price and response to enquiries. I didn't appreciate how lucky I was to deal with Appliance World and Anthony Pounder, their very helpful Sales contact, until things went wrong. The oven/microwave/warming drawer did not line up and there was nothing in the sales brochure to advise this. I contacted Anthony and he provided items from a different manaufacturer that did line up and took away the one that didn't- all in time for Christmas. Well done... (read more)
Written on: 20/12/2010 by Zinzan cat (1 review written)
I ordered my freezer on a Monday and it arrived on the Wednesday. This was with free delivery and it was the week before Christmas. I couldn't ask more than this, except for a good price and this was the cheapest price I could find. When I rang to check the delivery date the phone was answered by assistants who seemed interested in my order and who checked their facts. An excellent service and I will come back again. (read more)
Written on: 20/12/2010 by markjerrom (1 review written)
Was initially dubious about ordering a whole kitchens worth of appliances from one place that I'd never really heard of but I needn't have worried. Everything I wanted was in stock and at excellent prices before the multi-buy discount - saved myself £750 over what the kitchen fitting company was going to charge me!
Was really hoping for an early delivery and the driver turned up at 7:20am so I was very happy.
I'd have no hesitation in recommending this website to anyone :) (read more)
Written on: 18/12/2010
Really helpful and friendly staff, had a faulty appliance and they exchanged it quickly with no issues (thanks Lydia), would definately use again. Dan & Kath (read more)
Written on: 16/12/2010
Whilst there was a wait for the item to become available from the manufacturer, we were kept informed both by phone and email of the expected availability. Again, we were told by phone and email of our anticipated delivery day and on the day, the delivery was prompt, delivered by two efficient and courteous delivery men, who also removed all the packaging.
Would have liked to have known on ordering that there was a delay in the goods becoming available from the manufacturer, but was... (read more)
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