The Body Shop Reviews

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★★★☆☆
2.5 / 5
42
50% of users recommend this
Click here if this is your business
  • Quality of service

  • Layout of shop

  • Value For Money

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The Body Shop
The Body Shop

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★★☆☆☆

“Although the Body Shop sells a good range of products,...”

Written on: 29/10/2005 by Belle16 (105 reviews written)

Although the Body Shop sells a good range of products, I do feel their customer service could be better. I recently bought a tanning mitt and some exfoliating gloves, and when I went to the checkout, the shop assistant started serving me and another customer at the same time. I felt this was rude and unprofessional, and customers should be served separately. I have not been back since and don't plan to… Read Full Review

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Guest's Response to Belle16's Review

Written on: 20/05/2012

I have worked in retail for over 15 years and this is something that happens all the time. 99% of people who work retail are trained to multitask and that includes dealing with customers. As long as the sales clerk wasn't being rude or ignoring you I don't think you have any reason to complain. I have a friend who works for the company and they are specifically trained to handle multiple customers at the same time. If you seriously will never go back because of that I recommend never shopping in a mall again unless you plan on paying to book the whole store for yourself!

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★★★★★

“The Body Shop can fix ANY concerns you have about your...”

Written on: 24/07/2005 by lovehate (1 review written)

The Body Shop can fix ANY concerns you have about your body and you HAVE to respect their standards. Plus all of their places look so earthy and calm… Read Full Review

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