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Written on: 31/08/2010
My sister is using youngs at lakeside and the service has been rubbish. Her suits were meant to be here on 26th August 2010, only 3 turned up, then they told her deffantly would be here on 31st August 2010 still no suits turned up. They have just been fobbing her off telling her one story but when she spoke to head office they tell her something complete different. I would deffantly not recommend this firm no matter what branch you go to as i have had two weddings with the same problem, and… Read Full Review
Written on: 29/08/2010
Under no circumstances use this company.
Had to give 1 star as 0 star was not an option.
Ordered wedding suits 8 months in advance. They were not available 10 days before as advertised. 7 days before every single suit was wrong. Nothing fit, 6ft4in Usher was given a boys suit with 31 inside leg- His inside leg is more than 33in!
Company could not supply the correct items and 4 days before the wedding they said they would have to give us a refund and we would have to use another company or… Read Full Review
Written on: 25/08/2010
Ridiculous service, its now 6 days until our wedding day and still no suit for the Groom! We used the Youngs in the Betall Centre, Kingston and hired our suits in December 2009! Plus the attitude of the staff in this branch is appauling and they just don;t cre that its your wedding day, which is one of the most important days of your lives!… Read Full Review
Written on: 20/08/2010
wedding in 8 days away and the 7 suits were ordered with youngs! 1 measurement got lost and it might be in 2 days before the wedding! i asked the guy who had an attitude that stank, what if the suit didnt fit! the answer i got was that he would give me money towards tailoring. What a complete joke. One of the other suits has no trousers and another has no waistcoat or jacket! Wouldnt recommend them if they were the last place on earth!… Read Full Review
Written on: 18/08/2010 by andyjjj (1 review written)
Having ordered an initial 9 suits for our wedding party 3 months before the wedding, it's now 8 days before and we are still having problems with Youngs Suit Hire.
Each member of the party was measured in store at the Fort Shopping centre, Birmingham 6 weeks before and for almost every person this was done incorrectly. Some sizes had to be rung through to the warehouse by a staff member, but this was not done and we were left in limbo whether they could actually obtain these sizes, even… Read Full Review
Written on: 15/08/2010 by sea78 (1 review written)
youngs suit hire in suits for you. this store is a total disgrace.
we get married in 6 DAYS and have ordered 9 suits. with which only 2 are the correct measurement and one of them has a snapped in half button on the shirt.
1. we ordered 9 suits and they lost 1 & only gave us 8.
2. they mixed up all the names and sizes.
3. they found our lost suit ...it was the same 1st name but from somebody else's wedding.
4. the replaced suit was black (should have been gray)
5. we arranged to meet and sort… Read Full Review
Written on: 11/08/2010 by BigP101 (1 review written)
I can't begin to describe my disappointment in this store. Just hired Tails for wedding from the trafford centre. Store. Left waiting for half an hour at the fitting even though staff were not doing anything. When I went to pick up my suit informed they had lost my measurements. Told they would rush one for the next day. It never showed up. Continually ignored my phone calls - I witnessed assistant pretending not to be in the store when other disgruntled customers (and I witnessed plenty of… Read Full Review
Written on: 13/06/2010 by deliciouskitchen (4 reviews written)
Six of us went for fitting of our morning suits, only one person gets everything in correct size. They promised all should be ok at next fitting, keeping fingers crossed. Overheard other group got the same problem. Do they realised how stressful to organise a wedding, the last thing I want is to worry about bestman & usher morning suits. Should have gone to somwhere else… Read Full Review
Written on: 12/06/2010 by fairandsquare (4 reviews written)
Went to SuitYou Hatfield 3 weeks before event to hire morning suit for Royal Ascot on 15th June, went in Sat. am to pick it up, they got the wrong size, boy size 34 was given. Manager said it's OUR FAULT for not picking up early so as to detect the wrong size. After spending one hour arguing, we give in and went to Moss two stores down. Wow, they are so helpful, although they can help us on the hire, she phoned their branches and managed to get us ex-hired to buy. Late on found out the hire… Read Full Review
Written on: 08/06/2010 by Kerry F (1 review written)
My son's wedding is in 3 days time and Youngs have completely messed up the sisizing for the second time! I am waiting to see if they get it right on the third go. I would not recommend them to anyone!… Read Full Review
Written on: 13/05/2010
Order the suits well in advance two weeks before the wedding went over to suits you ashford to find the groom and father of the bride had the wrong size trousers and the shirts still had sweat marks on.The page boys had adult shirts. These where then reordered and we was assured we would have it by the tuesday. After waiting all day no phone call so called them and apparently the van had broken down. So went over on the wednesday the wedding being saturday to find the groom had no jacket… Read Full Review
Written on: 28/04/2010 by Pablo s (1 review written)
This is the third time I've rented from Young's and, to be honest the other two times were worthy of five stars.
Unfortunately I work abroad so we ordered the suits and I got measured two months ago (Wedding - I'm the groom)...
I get back next week, my fiance dropped into the Birmingham Bull ring store where we set up the order to make sure there were no problems (2 1/2 weeks until the wedding) and...
The store has ordered a mixtures of black / grey jackets /trousers instead of all grey (as… Read Full Review
Written on: 18/01/2010
All was okay and I got myself measured. However, when the suit came through the size of the trousers wasn't right. The clothes were very worned out. Their stock is definately re-used a number of times before they actually bin it. The shop staff were nice but they can't help you. I think its not actually their fault since they have no control over whats kept in stock at their main warehouse. They do not have all sizes in stock and I was told that its too late for them to do anything although I… Read Full Review
Written on: 04/12/2008 by millieminer (9 reviews written)
My husband and I visited Young's Lakeside to try wedding suits on and the suits they gave him looked worn out and tatty. The guy talking to us was nice enough and seemed to know his stuff but he looked embarrassed about the suits!… Read Full Review
Written on: 18/10/2008 by chrisireson (1 review written)
The store was in McArthurGlen, off Junction 28 of the M1.
Having chosen our suits and paid in full for the suit hire, we were told to return at a later date for measurements. We made our appointment and turned up on time. My father-in-law and I were told to hang fire because the assistant was serving someone else. We were then kept waiting for thirty minutes with no explanation or apology. The assistant then advised us to go and have a look around the shopping centre as it was going to take a… Read Full Review
Written on: 01/09/2007 by personalcomputerman (1 review written)
Youngs Suit Hire wouldn't help me when the suit measured by them would not fit. They just said they can not do anything about it! The wedding is on Saturday, and they just gave me a refund. Rubbish customer service!… Read Full Review
Written on: 15/01/2007 by Mrs Manship (1 review written)
Overall a very good service provided by all members of staff. A must to any Bridezilla… Read Full Review
Written on: 09/06/2005 by Reginald (1 review written)
Youngs Hire - I initially felt nervous and thought I would be pressured into buying something which I wouldn't like or even fit, simply for the store to depart with my money. However, they were patient and helpful and I left with the most comfortable and appropriate suit. The staff were patient and very helpful, which made the experience enjoyable to a certain extent. I highly recommend this tailor/retailer for all your formal needs since their apparal is of very high quality and comes with an… Read Full Review
Written on: 08/06/2005 by postilld (1 review written)
Youngs Hire - Extremely happy with overall service and accommodating attitude of all staff… Read Full Review
Written on: 08/06/2005 by adrianross (1 review written)
I can highly recommend Young's Hire at the Lakside Suits You. I got married in august 2003 and they provided an Excellent service. I walked in and was measured up on the spot, while the rest of my party were able to go to any other suits you for a fitting. We received all of our outfits a week before to try on and when one did not fit it was replaced the next day by courier! I am truly grateful to all the staff at the lakeside suits you for such a friendly, professional service. I have… Read Full Review
As rated by our community of reviewers
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Written by MarkPlym
" WE had a really disappointing experience. On arrival for our appoin... " Read More
" Badly turned out suit. Terrible service " Read More
" Perfect - Just what we needed - Affordable and stunning! " Read More