Pet Plan UK Pet Insurance Reviews - www.petplan.co.uk

★★★★☆
4.5 / 5
3418
88% of users recommend this
  • Customer service

  • Value For Money

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Pet Plan UK Pet Insurance www.petplan.co.uk
Pet Plan UK Pet Insurance www.petplan.co.uk

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★★★★★

“Best Pet Plan”

Written on: 21/09/2017

I have been very pleased with the service I have received from Pet Plan.I can recommend them to anyone wishing to find a really good pet insurance,no wonder my vet recommended them to me 8 years ago… Read Full Review

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★★★★★

“Excellent caring srvice”

Written on: 21/09/2017 by 277Riley (1 review written)

I have been so impressed with the support Petplan have given me and my pet. I don't need to worry if my pet is ill as I know I can take him to the vet and get him sorted out knowing that when I put a claim into Petplan it is dealt with quickly and courteously. I have mentioned this to other pet owners and verbally recommended using Petplan for peace of mind and efficient service… Read Full Review

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★★★★★

“Dental Problems solved!”

Written on: 21/09/2017 by JasminThorpe (1 review written)

PET PLAN'S 'COVERED FOR LIFE' - CLASSIC PREMIUM Our White German Shepherd (female), had a fractured left canine tooth and we were advised that surgery was needed and whilst she was under the anaesthetic, a scale and polish was necessary too, for health reasons. A wonderful doggie dentist was located and we duly booked in our dog to have the work done - it is an anxious time, but having the two things done together in a day meant a little less stress for our dog, as well as ourselves!! All… Read Full Review

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★★★★★

“Thank you for paying out SO promptly.”

Written on: 20/09/2017 by taffythedog (1 review written)

My little dog ingested sand when we were on holiday...fist time she'd been on a beach and she went absolutely bonkers!!! Unfortunately, she became very ill and we had to seek immediate help. Vets 4 Pets Ayr were just AMAZING. Unfortunately, it cost me £1200. We would have, as any dog lover would agree re mortgaged our house to make her better. We found the money and waited. Having heard so many nightmare stories about pet insurance companies finding some clause or other to avoid paying out… Read Full Review

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★★★★★

“Top quality care”

Written on: 19/09/2017 by Markovandoggo (1 review written)

Pet plan has again come up top trumps in their care and support when our dog was sick. Pet plan didn't argue they just dealt with the situation quickly and very easily making a worrying stressful time less of a concern. Pet plan aren't the cheapest company offering insurance but as the old saying you get what you pay for ! I thoroughly recommend petplan… Read Full Review

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★★★★★

“west highland terrier”

Written on: 19/09/2017 by Webb431 (1 review written)

I am happy with the service that you have provided,from the time of my phone call, to getting your email, was quick. It has helped greatly. Thank you for all your help… Read Full Review

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★★★★★

“Never had to claim before!”

Written on: 18/09/2017 by 225Padilla (1 review written)

This is the first time that I have ever had to claim and I was concerned that it would be difficult. Petplan made the whole process painless and easy having a good relations with the vets and prompt communication with me. All in all they made a very traumatic time that bit easier to cope with and that means alot. Thank you… Read Full Review

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★★★★☆

“Expensive but Reliable”

Written on: 18/09/2017 by BlakeFord (1 review written)

Reliable company. No quibbles. But as you'd expect, not the cheapest. But Molly Dog is pushing 14… Read Full Review

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★★★★★

“Prompt payment of claim”

Written on: 18/09/2017 by Greta443 (1 review written)

Petplan are great. They settled my claim quickly and without any problems at all. I'm so glad I have a policy with them… Read Full Review

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★★★★★

“Prompt, no fuss service”

Written on: 17/09/2017 by Whalenfd38 (1 review written)

Not being the most organised person, the claim process and quick resolution works well for me. I know there are other policies out there, but I have been more than happy with the service I have received long term and the peace of mind I have knowing if my girl is ill again it's sorted… Read Full Review

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★★★★★

“Great Service!”

Written on: 16/09/2017 by 99Kirby (1 review written)

I have always found PetPlan to be very quick at finalising any claims I need to put to them with a text message to say that they have received my claim and with an approximate length of time that I can expect payment to be received. I then receive an email to say they have paid my claim into my bank account and explaining how the claim was broken down. Whenever I have telephoned PetPlan they have always been very polite, professional and answered my questions. Great service… Read Full Review

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★★★★★

“Great efficent service”

Written on: 16/09/2017 by Helen0DP (1 review written)

My labrador has chronic dermatitis and we are regular visitors to our vet as we struggle to get on top of the symptoms.....and then this year my poor itchy dog also had several lumps (one on his eyelid) which nreeded attention. I unreservedly recommend the Pet Plan insurance scheme. My claims have been dealt with swiftly and efficiently every time. I will always use Pet Plan for any future animals I may keep. Exemplary service every time. Thank you… Read Full Review

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★★★★★

“never claimed before”

Written on: 16/09/2017

Bailey is our third dog, yet never had to claim before, but Bailey a twice rescue dog, became unwell after we had him for about 8 months. I had been recommended Pet Plan, and found them exceptionally helpful to a novice like me. Nothing was too basic to ask, and was always dealt with fairly and politely. My claim was dealt with professionally and punctually. Nothing to criticize… Read Full Review

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★★★★★

“Great Service”

Written on: 16/09/2017 by 346Noonan (1 review written)

No hassle claim delighted with Pet Plan Regards  … Read Full Review

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★★★★★

“Quick and efficient service. ”

Written on: 16/09/2017 by Goode322 (1 review written)

The vet practice were very helpful at a distressing time as my dog was poorly. They explained the process of claiming from start to finish and vetted my form before sending it off. I was very impressed by the speed the claim was processed without any fuss or complications. Thumbs up to pet plan in my opinion they are the best… Read Full Review

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★★★☆☆

“Could have been qiuicker”

Written on: 16/09/2017

After many phone calls to a number of different customer service advisers who all promised me my enquiry would be dealt with ,my claim was after 4 weeks closed and payment made , only because one lady on the custermer service team made the effort to chase my claim and get it closed .without her help I am sure it would have taken even longer. In saying this I have been with Pet Plan for 13years and have made numerous claim which all have been settled within two weeks and have never had any… Read Full Review

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★★★★★

“PAYMENT OF CLAIMS”

Written on: 16/09/2017 by hsAnderson201 (1 review written)

Although I do find the Insurance quite expensive, I just cannot fault the efficiency of how quickly the initial claim and the follow on claims have been dealt with and settled. Very impressive keep up the good work.   Pets name Fred (the Cat)… Read Full Review

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★★★★★

“Claim for treatment for our lovely German shepherd”

Written on: 15/09/2017 by afMurphy398 (1 review written)

The staff were so helpful when I called and very professional. The claim was dealt with very promptly and the confirmation email about the payment was concise and easy to understand. Lovely to have great customer service and feel valued as a customer. Thank you… Read Full Review

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★★★★★

“Execellent”

Written on: 15/09/2017

The worry taken away when you need care for your pet, always outstanding help and service.Would not use any other insurer… Read Full Review

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★★★★★

“always a professional excellent service we have had...”

Written on: 15/09/2017 by Alvaradowb335 (1 review written)

always a professional excellent service we have had for the last 20 years high credit deserved by all well done once again… Read Full Review

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