Pet Plan UK Pet Insurance Reviews - www.petplan.co.uk

★★★★☆
3.9 / 5
73% of users recommend this
  • Customer service

  • Value For Money

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Pet Plan UK Pet Insurance www.petplan.co.uk
Pet Plan UK Pet Insurance www.petplan.co.uk

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★★★★☆

“Very glad to have the policy”

Written on: 02/05/2014 by DamonMcMillan (1 review written)

I took out a policy for life which seemed quite pricey at the time but decided it was the best plan. At 5 years old my dog developed a serious ear condition which has needed a lot of veterinary treatment. Eventually he was referred to a consultant who has been treating him for 6 months now and is making progress. It has turned out that he has an allergy, so extensive food trials are necessary. This is lengthy and expensive but very necessary to restore his health. He was in quite a bad way, in… Read Full Review

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★★★★★

“My dogs broken leg. ”

Written on: 01/05/2014

Excellent service we received when my puppy broke his leg. All claims were dealt with very fast and efficiently. Just what you need when you have all the worry of you loving pet… Read Full Review

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★★★★★

“We recently had to have some fairly expensive...”

Written on: 30/04/2014 by Jazmine417 (1 review written)

We recently had to have some fairly expensive procedures carried out on our special dachshund and we have to commend Petplan on their incredible efficiency in settling our claims. Thank you Petplan for making a difficult time so much easier to handle… Read Full Review

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★★★★★

“Great service thankyou. ”

Written on: 30/04/2014 by 80Doherty (1 review written)

Thankyou so much for your kind & understanding service at pet plan. I have been very impressed with your professional & friendly attitude during my recent dealings with you. Everything from the promptness of payment to the kind lady I dealt with on the phone when I needed advice have been faultless & I would highly recommend petplan to other pet owners… Read Full Review

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★★★★★

“max sorted at last”

Written on: 30/04/2014 by pyFinn1961 (1 review written)

My labrador has had a long history of allergies and skin problems, sore feet, we have tried various creams antibiotics, but he also has periodic colitis, so we have to careful, he has got worse, but last year he was tried on a new medication Atopica, this is very very expensive, but it was the last of two options, so we went with it and joy it has settled hime down and he is a much happier dog, we send off our claim and waited, we received and acknowledgement and then we received payment in… Read Full Review

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★★★★★

“insurance too good to be true!!”

Written on: 29/04/2014 by Trace150 (1 review written)

After only registered with pet plan for 5 months unfortunately my puppy has been poorly on a couple of occasions already, she needed an operation for her cherry eye and has recently just over come severe pancreaitus in which she was hospitalised for 4 days very poorly. I only had to worry about the excess payment then pet plan took care of all other payments. I thought this was too good to be true with only being with them a short period of time. I would recommend pet plan to anyone with any… Read Full Review

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★★★★★

“So easy to deal with!”

Written on: 29/04/2014 by deArmstrong79 (1 review written)

When our poodle puppy damaged the nerves in his leg, Petplan made it all so easy for him to receive the tests and treatment he needed. he still has a limp but getting his diagnosis and meeting the costs was so simple. Minimum of paperwork. Everything dealt with very quickly. Many thanks Petplan! … Read Full Review

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★★★★★

“Pet Plan Review”

Written on: 28/04/2014 by Cesar210 (1 review written)

Excellent fast efficient service for me, my vet and the animal hospital vets. Like the texts to update on claims that are dealt with quickly… Read Full Review

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★★★★★

“Coco says thankyou”

Written on: 28/04/2014 by dlBurton477 (1 review written)

Coco has a very unpleasant allergy, She has suffered for quite a long time. If it were not for PetPlan she would be suffering still. After many months her allergy has calmed down but is not cured. I am impressed with PetPlan insurance and I cannot praise it enough Thank you I certainly chose the best insurance for Coco… Read Full Review

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★★★★★

“Paid in full”

Written on: 27/04/2014 by ReggieK (1 review written)

I had only been with petplan for 7 months when my greyhound was diagnosed with meningitis. Vet sent claim form off on my behalf for nearly £2500 and petplan paid me within 3 weeks direct to bank account. Not a quibble nor a query. Very happy with that, what more can you ask for. Perfect cover and playment. Thank you Petplan… Read Full Review

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★★★★★

“Customer care”

Written on: 26/04/2014 by JaydanRobinson (1 review written)

our border terrier had a bad virus which meant a large vet bill due to the treatment our dog had to have, pet plan were excellent all through the treatment and recovery stages. Highly recommend… Read Full Review

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★★★★★

“Wonderfull cover”

Written on: 25/04/2014 by Schmittuv337 (1 review written)

My dog was only insured for about 8 weeks when she got sick. I was so worried that there may be problems. When i saw the vet bill i was shocked. But petplan was the hero at the end of the day. I did not have to do anything. Wonderful cover. Thank you so much… Read Full Review

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★★★★★

“Very Easy Peasy!”

Written on: 25/04/2014 by Logana490 (1 review written)

Very smooth, virtually no paper work,(only one form) vet did most of the process and claim so no hassle at a time when I was more concerned about my cat than filling in forms and looking up details!… Read Full Review

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★★★★★

“Our visit to the vet”

Written on: 25/04/2014 by ipHarrington449 (1 review written)

When my 8 year old Border Terrier became unwell she had to be referred to a specialist clinician who after various tests diagnosed Addison's disease. It has been an extremely worrying time and my thanks go to Pet Plan for their prompt payment of a large insurance claim and their concern for the welfare of my dog … Read Full Review

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★★★★★

“Pet Insurance at its best!”

Written on: 25/04/2014

Not intending to have a pet having reached retirement, nearly two years ago we "rescued" a kitten from our grand-daughter who acquired two dogs which was totally overwhelming for the kitten. Having purchased the necessary equipment - cat carrier, cat flap, etc. etc. it was time to get inoculations done which made us think about vet care if our precious kitten/cat became ill. Our vet surgery recommended Petplan and having read all the small print and compared your offering with other providers… Read Full Review

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★★★★☆

“how the plan worked for us”

Written on: 24/04/2014 by 241Wade (1 review written)

as it was a very worring expeirience with the sudden illness our dog went down with the joy for us knowing that we where covered by pet plan took away some of the stress,also the simpicity of downloading the claim form and submitting it to the vet was great thank you all… Read Full Review

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★★★★★

“Perfect Service”

Written on: 24/04/2014 by AngelScott (1 review written)

My dog had to go through cruciate ligament surgery, I called PetPlan in advance to say that the vet had taken x-rays and we were just awaiting the outcome and that if it was positive then the operation would cost £2,500.00. Customer Services were really good with me, going over my policy and what it would cover and basically put my mind at ease about it all. They even wished my dog all the best, which I thought was a really nice touch. Operation come to over £3000.00 and I got my money within… Read Full Review

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★★★★★

“Thank you pet plan”

Written on: 23/04/2014

So glad I choose pet plan! They took all the worry of expensive vet bills away. when my two year old jack russell had to have a cataract removed I was worried my insurance wouldn't cover it, but there was no problem at all. The payment was always quick,went straight to the vet and petplanUK notified me by text then by letter every time… Read Full Review

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★★★★★

“Excellent service limited admin”

Written on: 22/04/2014 by RossiItalian349 (1 review written)

Despite having two claim streams to cope with, pet plan managed to keep both of our sets of vets paid and ourselves very happy as they paid direct to the vet and we had to do very little except sign the claim forms and pay the excess. Although our claim will likely exceed the annual limit we are leaving it to Pet Plan to let us know when that happens and anticipate no problems about settling with the vet directly for the remainder. Knowing that the insurance company and vet are working… Read Full Review

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★★★★★

“pay out”

Written on: 21/04/2014 by katieetienne71 (1 review written)

I was please with how quick my claim was made and gave me piece of mind that I didnt need to worry so I could concentrate on looking after my poorly puppy who has made a great recovery I would recommend pet plan to my friends and family… Read Full Review

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