Pet Plan UK Pet Insurance Reviews - www.petplan.co.uk

★★★★☆
4.5 / 5
3193
88.1% of users recommend this
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Pet Plan UK Pet Insurance www.petplan.co.uk
Pet Plan UK Pet Insurance www.petplan.co.uk

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★★★★★

“Insurance claim review ”

Written on: 13/07/2017 by Sanchez32 (1 review written)

Very pleased with claim being accepted. I u see stand it was complex to process with different vets being involved and a difficult diagnosis so happy with level of expertise from your operatives The explanatory email was also very personal and quoted my pet's name which I thought was very nice… Read Full Review

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★★★★★

“reassuringly efficient”

Written on: 12/07/2017 by Yusufc388 (1 review written)

After my Lurcher required emergency Vet treatment after swallowing a needle and thread. I contacted Petplan who were reassuring kind over the phone advising me of the steps needed and sending me some clam forms as my printer did not work. They paid into my account quickly which was reassuring to have monies back in the bank. The gent on the telephone was clear and concise and everything I was told with regard to the refund happened without any need for me to follow up. Quick simple process… Read Full Review

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★★★★★

“You owe your pet PetPlan”

Written on: 11/07/2017 by Giovannag458 (1 review written)

Anyone who owns a pet and is not insured with Pet Plan is playing Russian Roulette with their pet's healthcare. I know people who insure pets with well known superstores and get a horrible shock when they find out certain illnesses are not covered or cease to be covered on a continual basis. I have insured my pets with Pet Plan for over twenty years and really value the peace of mind I get when unfortunate accidents or illnesses occur. Also, there is no cessation of payment for elderly pets… Read Full Review

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★★★★★

“help with first clam”

Written on: 11/07/2017 by Shyannem293 (1 review written)

The member of staff that helped with my enquiry was extremly helpful and listened to what I had to say before answering my enquiry. He was very helpful with what he told me and eplained… Read Full Review

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★★★★★

“Fantastic job”

Written on: 11/07/2017 by Reeddr363 (1 review written)

Never had to make a claim before i was paid out so quick and easy im very impressed by your fast action with no problems i tnank you for your quick service and would highly reccomend to anyone who is thinking of getting a dod / puppy get pet plan insurance… Read Full Review

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★★★★★

“Not the cheapest but always the best”

Written on: 09/07/2017 by Truckermark (1 review written)

Always good service, I've used other pet insirers but came back to Petplan a few years ago as they're easy to deal with and no drama. I recently responded to an advert on Facebook and it came back costing more than Petplan but for reduced cover. Well worth paying for the Petplan For Life policy. I don't have the cash to pay a large bill upfront and then claim it back and Petplan always say tell the vets to claim direct. I notified Petplan before a referal to a vetinary hospital for surgery and… Read Full Review

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★★★★★

“Efficient and fair”

Written on: 08/07/2017 by 433Humphries (1 review written)

Especially efficient now it's all done electronically, but still there is human contact and I feel that the company really cares about me and my cats. No quibbles about the need for veterinary care and the lifelong protection is particularly important when the pets are old and more frail. I'd definitely recommend this company… Read Full Review

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★★★★★

“Good pet care”

Written on: 08/07/2017 by Underwoodtu385 (1 review written)

Delighted with the response to my clam. Paid very quickly .no quibble… Read Full Review

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★★★★★

“emergency treatment”

Written on: 08/07/2017 by Giada450 (1 review written)

Our dog was taken to Pets at Home vets suffering from lethargy and diarrhea. Immediately recognised she was dehydrated and put on a drip for a day and a half. She is now fully recovered and full of energy again. We can't thank the staff at Burgess Hill enough. Fantastic service. Would recommend this vets to anyone who has a dog. (No experience of other pets)… Read Full Review

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★★★★★

“Speedy payment”

Written on: 08/07/2017 by Alexzander264 (1 review written)

Our dog became poorly on a weekend and we had to go to the vets who diagnosed colitis. He thankfully made a speedy recovery and the settlement from Petplan was just as speedy. There was no quibbling over the bill and we could not have been happier! Thankyou… Read Full Review

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★★★★★

“Very Good Service”

Written on: 08/07/2017 by Dustin373 (1 review written)

I have been claiming for vets fees on a continuation form for several months now, Pet Plan pay the money directly into my bank very promptly. Many thanks… Read Full Review

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★★★★★

“No fuss no quibbles "done"”

Written on: 08/07/2017 by Princefo106 (1 review written)

Once again Henley my dog has had his vet bill greatly reduced thanks to Pet Plan paying out for his ailment.I contacted Pet Plan recently and the person on the other end was very helpful. Thank you for quick and curtious service… Read Full Review

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★★★★★

“the best by far”

Written on: 07/07/2017 by EleanorCastillo (1 review written)

wish we had pet plan years ago. no hassle no fuss, paid out in under a fortnight, would definitely recommend to others. from our pet collie being operated on, until payment reaching our account, all went very well. personnel on the pet plan phone were more than pleasant and very helpful. THANK YOU… Read Full Review

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★★★★★

“Speedy claim with no hassle”

Written on: 07/07/2017 by Hutchisonlv125 (1 review written)

Two weeks after my bulldog mix got a nasty bit off another dog the cost of getting his anaesthetic, medication and stitches has already be paid back into my account. The form was very simple and was just left with the vet. Perfect service and absolutely no additional stress added to the already stressful situation of having an injured pup with a cone!! … Read Full Review

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★★★★★

“First Class, as ever!”

Written on: 07/07/2017 by ErickYoung (1 review written)

This was the 3rd time that I've needed to call upon Petplan; and, as ever, completely hassle-free. On each occasion: no quibbles, very prompt payment. As the owner of 2, very lively & mischievous, dogs I am so glad that I signed up with Petplan. Thank you… Read Full Review

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★★★★★

“Empathetic staff and speedy reliable service”

Written on: 07/07/2017

My dog was in intense pain and as it was a Sunday I had to take him to a local pet hospital. They thought it was pancreatitis but couldn't be sure. After a few days they referred him to a bigger and better equipped hospital and they, after 4 days of care and attention to detail finally diagnosed a lower back problem and a weak hind leg. Obviously this treatment involved me in discussing the issues and treatment with my insurance company. This I did from the outset and at the time I had to… Read Full Review

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★☆☆☆☆

“Absolutely appalling ”

Written on: 06/07/2017 by djdebbie (1 review written)

I adopted two cats last year and gave all the clinical history available to me on my application for a quote from petplan. They excluded one from all oral disorders just because she had her teeth cleaned. I sent all clinical history at that time amount then to rethink but they said they couldn't review for 3 months and I'd have to ask again later. That was bad enough and I almost cancelled then but now I have had both cats ears cleaned and although petplan paid for one cat they refused to pay… Read Full Review

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★★★★★

“Great service”

Written on: 06/07/2017

My claim was processed and paid directly into my bank account for the full amount (minus excess) within 10 days. Couldn't be happier and my pooch is well on the mend thanks to those amazing vets out there… Read Full Review

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★★★★★

“HECTOR'S INSURANCE”

Written on: 06/07/2017 by thepix (1 review written)

Taking out Petplan insurance was the best thing I have done. He has had a few problems over the last 2 years but whenever we have claimed for his treatment there has never been a problem. It is a very efficient sensitive service and Hector and his Mum and Dad would like to say a big THANK YOU… Read Full Review

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★★★★★

“Damaged knee / leg What can I do ?? Call Pet Plan !”

Written on: 06/07/2017 by yeschef42 (1 review written)

When faced with big bill for Vet consultations MRI, CT scans and x-rays. Pain relief, sedation the operation the vetinary care throughout all costs a lot before any treatment. That is when Pet Plan comes to the rescue . The advice, how to make the claim, reassurance. the helpfulness of Pet Plan Team payments are paid quickly. THANK YOU PET PLAN… Read Full Review

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