Pet Plan UK Pet Insurance Reviews - www.petplan.co.uk

★★★★☆
4.4 / 5
3052
87.8% of users recommend this
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Pet Plan UK Pet Insurance www.petplan.co.uk
Pet Plan UK Pet Insurance www.petplan.co.uk

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★★★★★

“Petplan is amazing - will never trust another insurer”

Written on: 15/05/2017 by RLCooke (1 review written)

Petplan have always been there for us. It might not be the cheapest, but they are reliable, caring and in our experience over the last 15 years have always paid out quickly and without argument. Even when we have lost animals, they have been very caring, and understand what it is to lose a pet. Thoroughly recommend them. Thank you Petplan… Read Full Review

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★★★★★

“Pet Plan Insurance”

Written on: 15/05/2017 by Brycen424 (1 review written)

My dog is 9 years old and has been insured with Pet Plan from a puppy. She has had a lot of health issues and we are at the vets often. Pet Plan have been brilliant at paying out the claims I have sent them. They are a great company to deal with. Always helpful and I have utter trust in them. Excellent customer service… Read Full Review

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★★★★★

“Pet Insurance”

Written on: 14/05/2017

Thank you Petplan for such excellent service . When your pet is ill and requires tests and medication it is so good to know I am with such a good insurer it takes away worries and lets me concentrate on the most important task which is my pets health and treatment . I always tell people how good you are Well Done… Read Full Review

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★★★★★

“Payment”

Written on: 14/05/2017

Really impressed with the speed of payment for my recent claim ,as always petplan are professional and caring where pets are concerned… Read Full Review

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★★★★★

“little dog aged 6 years old”

Written on: 14/05/2017 by 188Leslie (1 review written)

I have used Petplan since Harry came into my life in April 2011.He has had numerous problems and I thank my lucky stars that I insured him with Petplan.I have always received payment quickly and been treated extremely well by all staff members.I would (and do) recommend them to anyone and everyone. One of the best decisions I have ever made. I have no negative comments at all … Read Full Review

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★★★★★

“grateful for response for my special puppy”

Written on: 14/05/2017 by O'Rourke30 (1 review written)

puppy is responding well and follow up support was great thank you everyone involved… Read Full Review

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★★★★★

“Fast and Efficient”

Written on: 13/05/2017 by Abernathy69 (1 review written)

I was really delighted with the speed of response and the efficiency of the processing of my claim by Pet Plan. I simply filled in a short form, the Vet added the additional details and it was all complete. Within a few days Pet Plan had written to me confirming that payment had been made into my bank account. I could not have expected anything more and would highly recommend Pet Plan to friends and family. It really helped me keep the costs of caring for my pet down- particularly since she (my… Read Full Review

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★★★★★

“Speedy and efficient response to claim”

Written on: 13/05/2017 by Hensley311 (1 review written)

Great customer service and speedy payment for claim… Read Full Review

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★★★★★

“hassle free service”

Written on: 13/05/2017 by jebroomfield (1 review written)

I have a silly dog who runs into bushes-twice- and hurts his eye- twice! Ihave never claimed before and thought it would involve many communications, but No! All paid directly through the vets… Read Full Review

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★★★☆☆

“Got payment details wrong”

Written on: 10/05/2017 by RichardPilkington (1 review written)

I have received an email from your system informing me that you have paid out for some treatments for my dog. However I specifically asked on the claim form to be paid by cheque, but the payment was transferred into the bank account instead!! Not happy!!… Read Full Review

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★★★★★

“Reliable with good cover”

Written on: 10/05/2017 by 61McFarland (1 review written)

Very happy with Petplan. I have an accident prone retired racing greyhound with arthritis. I would never be able to cover all the costs without the cover I have received. I do have to pay excess (every year and for each different condition). I expected my premium to go up drastically because I had claimed, but it hasn't. Also Petplan covers dental treatment. Wilma had to have 4 teeth out. Almost half the bill was covered which is very helpful. I am always informed of what is paid and how the… Read Full Review

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★★★★☆

“A Reassuring, Supportive Pet Plan for Owners and Pets.”

Written on: 10/05/2017 by EstrellaMorse (1 review written)

Application instructions and information re applying for compensation, were clear and helpful.I have used Pet Plan in the past, many years ago. Helpful, but straightforward. Not at all complicated to deal with. Many thanks for you quick response. So far, there has been nothing I did not like about the process. Staff members at the Vets Practice were helpful. They actually assisted. I have not had direct dealings with Pet Plan this time round....apart from the form filling… Read Full Review

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★★★★★

“Making a claim”

Written on: 09/05/2017 by Potterbu96 (1 review written)

When you're took out our 4 pet plan policies for our pets, I did wonder if it was worth the cost each month. Unfortunately I've had to claim for 2pets in the last year, but Petplan have reimbursed me for both, which I huge relief. I wouldn't be without the cover and would recommend the policy to others… Read Full Review

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★★★★★

“My dogs care.”

Written on: 09/05/2017

We thought the service we received while dealing with a very much love pet was excellent. Hassle free. Thank you… Read Full Review

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★★★★★

“Pet Plan for Cracker”

Written on: 09/05/2017 by WesleyNichols (1 review written)

Excellent customer service.. For 4 years my dog has suffered from a variety of conditions meaning many trips to the vets and ongoing medication. My claims have always been settled quickly, with no fuss, no bother. My monthly payments are expensive but peace of mind is more important where Cracker is concerned. Blind, deaf, a heart murmur and vestibular episodes, but he's still happy, and still the nicest dog ever. He deserves the best. At 14 and a half years old I need to have the best and most… Read Full Review

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★★★★★

“great service”

Written on: 08/05/2017 by Watson65 (1 review written)

I have had great service from pet plan who have been there for me when i needed help in giving my dog the best vetinary care . Petplan have paid out for my claims promptly dont know what l would do without them… Read Full Review

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★★★★★

“First claim for my cat”

Written on: 07/05/2017 by Noblewl125 (1 review written)

As this was my first claim I wasn't sure how it would go. I am pleased to say that it was remarkably easy. The claim form was straightforward to complete and once received by pet plan I was notified very quickly that payment was made. Thank you pet plan… Read Full Review

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★★★★★

“Thank you to pet plan”

Written on: 07/05/2017 by pomponcat (1 review written)

Thank you to pet plan to help us with the cost of looking after our little girl cat. The claim was paid in very quickly and with no arguments. … Read Full Review

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★★★★★

“Prompt payment”

Written on: 07/05/2017 by JessicaBurke60 (1 review written)

Payment comes promptly-no fuss or hassle encountered in ny of our dealings within Petpan thus far. We are impressed… Read Full Review

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★☆☆☆☆

“Prepare to be robbed”

Written on: 07/05/2017 by Eliasn489 (1 review written)

I have been with Pet Plan for many years and up until recently they have been very good at paying out, however now are raising the excess all the time so that it means many claims don't pay out. And worse still if the Vet is not accurate in the way they 'label' conditions Pet Plan are quick to mark it as a new condition and so apply a new excess. Basically, for approx. £2k worth pf Vets bills covering two conditions, Pet Plan have paid out less than £1k, so I for one will be considering going… Read Full Review

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