Pet Plan UK Pet Insurance Reviews - www.petplan.co.uk

★★★★☆
4.5 / 5
3386
88% of users recommend this
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Media Gallery for Pet Plan UK Pet Insurance www.petplan.co.uk

Pet Plan UK Pet Insurance www.petplan.co.uk
Pet Plan UK Pet Insurance www.petplan.co.uk

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★★★★★

“100% Reliable Service”

Written on: 10/09/2017

I have used your Pet Insurance for many years and have always been completely happy with the service received. Any queries have been sympathetically dealt with and have recommended your company many times… Read Full Review

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★★★★★

“Look no further”

Written on: 09/09/2017 by maccieboy (1 review written)

I have owned dogs for over 20 years and have always insured them with Petplan. Nobody wants to think that their family pet will ever suffer an illness or incur an injury but the fact is that sometimes they do and when that happens you want the reassurance that they can be properly cared for. I have found it necessary to call upon Petplan insurance a number of times and they have ALWAYS responded quickly and without a quibble. They are not the cheapest but the value of any insurance boils down… Read Full Review

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★★★★★

“Best Pet Insurance”

Written on: 09/09/2017 by Alaynae323 (1 review written)

Pet Plan promotes owner confidence and reassurance that your pet's health is sorted. A comprehensive policy which covers all events… Read Full Review

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★★★★★

“Excellent claims service”

Written on: 08/09/2017 by Ashlya418 (1 review written)

Very good service. The claim was processed & settled in 6 working days of the claim being submitted & paid in full. Wouldn't use any other pet insurance for my 4 dogs… Read Full Review

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★★★★★

“Petplan Insurance”

Written on: 07/09/2017 by Wyattnr381 (1 review written)

We have always received excellent service and advice. My dog has had several operations and illnesses, but Pet Plan are always there to support and help me. Compared to other insurance plans, it is not the cheapest, but the service and advice is excellent. Most claims are settled without further discussion… Read Full Review

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★★★★☆

“Lilo”

Written on: 07/09/2017

After the vet had sent the claim to you, I found it quite easy to contact you to check how things were progressing. I wasn't put on hold for ages and your staff were always very helpful and pleasant. I would definitely recommend Pet Plan to a friend… Read Full Review

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★★★★★

“Brilliant”

Written on: 05/09/2017 by hxDonahue161 (1 review written)

Best service I have ever had from a insurance company. Many thanks for your great and efficient service… Read Full Review

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★★★★★

“Absolutely marvellous service ”

Written on: 05/09/2017 by 270Loomis (1 review written)

After having such a worrying time with our rescue dog , I can't thank you enough for the speed with which you dealt with my claim. I really appreciated the wording in the email. Will certainly be recommending you to friends. I have never taken out pet insurance before but would not hesitate to do so in the future. I was really worried about making the claim and about how long it would take for the money to come through. Once again thank you very much for a brilliant service… Read Full Review

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★★★☆☆

“Good but could do better”

Written on: 05/09/2017

All our pets have been insured with PetPlan over a number of years. My recent claim has taken the longest to be paid. Medical history was requested from the vet it was sent twice before I requested the vet to send it to me and I forwarded it to PetPlan. I would recommend PetPlan on previous history but this time it took a lot more intervention on my part to receive payment… Read Full Review

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★★★★☆

“Efficient service”

Written on: 04/09/2017 by 323Kenney (1 review written)

The monthly cost is a bit of a struggle to meet at times, but the service when needed is first class. Fast, efficient and no quibbling so worth the cost. Thank you… Read Full Review

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★★★★★

“Account for vet treatment paid promptly ”

Written on: 04/09/2017 by Nathaly255 (1 review written)

Account for vet treatment paid promptly… Read Full Review

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★★★★★

“Excellent Servic.”

Written on: 03/09/2017 by Ernestoh383 (1 review written)

All staff have been helpful, given good advice and been very understanding. Really cannot fault your service. Thank you… Read Full Review

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★★★★★

“Excellent service”

Written on: 02/09/2017 by TreyGuthrie436 (1 review written)

It is a very stressful time when a pet is ill but Petplan provides the reassurance that everything can be done to keep him pain free without the added worry regarding being able to afford the costs involved… Read Full Review

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★★★★★

“Dog's Best Friend”

Written on: 02/09/2017 by 375Thurston (1 review written)

Very good service.My dog has had 2 emergencies recently and above the excess the bill was paid very quickly straight into my bank account.The claim form is easy to fill out and the vets know Petplan well and will help if needed.The dog had a grass seed removed and then weekend emergency treatment for bad gastro-enteritis and both problems were covered by the policy.I maybe should have lowered my excess as it's is fairly high… Read Full Review

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★★★★★

“Fair pet insurance ”

Written on: 02/09/2017 by 1964McElroy (1 review written)

I always use Petplan to insure my pets . They are very easy to deal with and very fair . Although not the cheapest around they offer the best service especially if a Covered for life policy . The vet also likes to deal with Petplan . My dog has had numerous claims and I always get full payment . I like the way the money is paid directly into my bank account now and the communication from PetPlan via email and text . … Read Full Review

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★★★★★

“Poorly pooch”

Written on: 02/09/2017 by AudreyRandall1988 (1 review written)

With all the trouble my dog has been diagnosed recently. It's nice to know that your insurance company is there for me. So front the bottom of my heart thank you. I have always been pleased with the prompt service I get from your company… Read Full Review

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★★★★★

“thoughts”

Written on: 02/09/2017 by Jazlene102 (1 review written)

I realise the items not covered were entered in error. Obviously I realise my cover is for illness only. Always pleased with service received… Read Full Review

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★★★★★

“Excellent service”

Written on: 01/09/2017 by Aniyah311 (1 review written)

I have had to make a few claims this year unfortunately as my dog has had a few tummy troubles and I can't praise Petplan enough for their prompt service, it makes a distressing time much easier to manage. Thanks again… Read Full Review

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★★★★★

“Excellent service ”

Written on: 01/09/2017 by Shaz-Knitz (1 review written)

I really appreciate the fact that the premiums for my very nearly 12 year old dog haven't increased scarily. I don't mind paying 20% of my vet bills to keep the premium affordable. I am impressed with how quickly my claims have been paid with no quibbles. I always recommend Petplan if anyone asks about pet insurance… Read Full Review

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★★★★★

“feedback on payment notification”

Written on: 01/09/2017 by Casey80 (1 review written)

thank you for your e mail re payment of claim it was the first time that I had used this method your wording was spot on and made it feel personal to me and caring thank you… Read Full Review

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