Pet Plan UK Pet Insurance Reviews - www.petplan.co.uk

★★★★☆
4.4 / 5
2279
87% of users recommend this
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  • Value For Money

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Media Gallery for Pet Plan UK Pet Insurance www.petplan.co.uk

Pet Plan UK Pet Insurance www.petplan.co.uk
Pet Plan UK Pet Insurance www.petplan.co.uk

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★★★★☆

“claim payment”

Written on: 15/07/2016 by JamalRichardson197 (1 review written)

Delay receiving e-mail to verify payment made caused concern as credit.card payment.payment nearly due and as a retired person rely on it… Read Full Review

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★★★★★

“Puuurfect insurance for my beautiful cat”

Written on: 15/07/2016

My moggie is getting a little old and recently i had really been noticing her slowing down and struggling to jump even relatively small distances - up onto the sofa for example. She was dragging herself up rather than springing from her back legs, her hind quarters were looking thin, and she was crying out on lifting. I took her to my vet, an excellent practice in North London, but typically she was nervous and hard to examine so it was decided we should investigate further. At her age… Read Full Review

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★★☆☆☆

“Slow and low”

Written on: 15/07/2016 by SherlynKing (1 review written)

Had to repeatedly phone to chase claim and was given inconsistent information each time. Only resolved after making a complaint. Not happy with vet or Petpkan as out of £600 + paid out at vets on allegedly healthy cat frim CPL adopted in April I've had £150 back from insurance!!!!… Read Full Review

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★★★★☆

“I found petplan to be very professional and prompt .”

Written on: 15/07/2016 by 270O'Leary (1 review written)

I found petplan to be very professional and prompt… Read Full Review

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★★★★★

“Still the best”

Written on: 15/07/2016 by Zackh72 (1 review written)

When we adopted our cat and dog from Cats Protection and Dogs Trust respectively, they came with 3 months of PetPlan insurance cover. We looked at the policies, compared them with what was on offer elsewhere, and decided it was a no brainier to stick with PetPlan. The lifetime cover, so that conditions are covered year after year rather than being treated as pre-existing conditions as some other insurers do, was the clincher. I can't believe how much people I know are paying, for much less… Read Full Review

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★★★★★

“No more worrying ”

Written on: 15/07/2016 by Almeida32 (1 review written)

I can relax and enjoy my dog knowing that I have pet plan to take care of my bills . Ralph has an on going condition and pet plan pay very quickly straight into my bank account giving me peace of mind… Read Full Review

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★★★★★

“Insurance protection for pet dogs”

Written on: 15/07/2016 by Dennise215 (1 review written)

I found the claims procedure extremely easy. The Vet practice holds a supply of claim forms and they fill in all the details and forward directly to Pet Plan. It is always a stressful time when a pet is injured and this ease of claiming helps… Read Full Review

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★★★★★

“pet health”

Written on: 14/07/2016

since taking out pet plan i've had excellent no quibble service from them ,staff friendly and courteous on telephone' they pay out quickly and sufficiently within days of receiving forms from vet cannot fault them… Read Full Review

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★★★★★

“Great Service”

Written on: 14/07/2016 by jeSalisbury8 (1 review written)

We had to problem with the claim through Petplan. I would recommend using them 100%… Read Full Review

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★★★★★

“Peace of mind insurance cover”

Written on: 14/07/2016 by elClayton91 (1 review written)

Petplan is such a marvellous pet insurance company. Whenever our cat has needed costly treatment for an ailment or accident, we know that we can be assured that we do not have to worry about the cost on top of worrying about our pet being unwell. Petplan have been very prompt in settling our claims and if we have any questions they have always been most helpful in answering them. I would not hesitate to recommend Petplan to friends and family… Read Full Review

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★★★★★

“excellent service at a time when it is most needed...”

Written on: 14/07/2016 by 87Alvarez (1 review written)

excellent service at a time when it is most needed there was no quibble ,a very simple form to fill out and payment went straight into the bank as always… Read Full Review

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★★★★★

“more than happy!!”

Written on: 14/07/2016 by Ross225 (1 review written)

Unfortunately my dog lost an eye a while ago due to a thorn getting stuck in it, this has led to her other eye also needing constant monitoring and an ointment applied up to 3 times a day....apart form this she has never needed any major treatment! its been quite a trauma for us and the dog of course but due to the treatment we have been given with your help she is on the mend and coping amazingly well with only 1 eye im so glad i didn't go for the cheaper option when it came to pet insurance… Read Full Review

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★★★★★

“Excellent, fast and professional”

Written on: 14/07/2016 by McNeil120 (1 review written)

It's wonderful to have the peace of mind, that should your pet fall ill, PetPlan will help with the costly trips to the vet. They've been so fast to pay with no quibbles or problems. They paid directly into our bank account, usually in less than a week from submitting the claim, and we didn't even have to do that, the vet did it for us!… Read Full Review

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★★★★★

“The BEST”

Written on: 14/07/2016 by JosieDean178 (1 review written)

Accident with dog was so upsetting, the gentleman l spoke to the day after was so understanding, kind and patient and took his time explaining what to do after l had downloaded the claim form. It was so reassuring to be told that if at any time l could ring back if l had any further question. Wonderful service, can't fault the experience in any way. Thank you … Read Full Review

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★★★★★

“Excellent service”

Written on: 13/07/2016 by Manning413 (1 review written)

Our little puppy had an accident, breaking her leg and required emergency surgery. Pet plan advisors were extremely easy to contact and were supportive and caring at a time of great distress. The financial support from our policy was given very quickly via an extremely straightforward process. I highly recommend pet plan!!… Read Full Review

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★★★★★

“Best ”

Written on: 13/07/2016 by Krausekj134 (1 review written)

Pet plan are very prompt in dealing with claim and I highly recommend to anyone to chose PetPlan… Read Full Review

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★★★★★

“Pet poisioned and injured foot”

Written on: 13/07/2016 by Martin191 (1 review written)

My pet as above injured herself and ate grapes. Excellent service when I made contact re claim for pet. Payment for treatment was good… Read Full Review

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★★★★★

“pet plan for happy dog”

Written on: 13/07/2016 by jake66 (1 review written)

Very pleased with the service that the cost is paid to the vet. I chose pet plan as it was said the premium would not be jumped up if a claim was made… Read Full Review

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★☆☆☆☆

“okay unless your dog is ill”

Written on: 13/07/2016 by SkylarBradshaw (1 review written)

Only ever claimed for 1 incident which was when my dog picked up and ate something while out walking before I could stop it and it was very ill. On renewal for now not covered for ANY Gastro-intestinal illness and included as an exclusion for the last 2 years although no stomach problems since. Applied for it to be removed and released vet notes to that effect. Then received further exclusions as we had been to vet for itchy skin and a ear infection which we did not claim for and resolved issue… Read Full Review

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★★★★★

“excellent service from petplan”

Written on: 13/07/2016 by Gordon166 (1 review written)

I have always received excellent service from Petplan.I have never had a quibble from them despite many claims. I am not sure how I would have been able to keep my dog without them. They may be more expensive than other insurers but I don't think any other company gives anything like as much service and it's quick and efficient and they pay direct into my bank account… Read Full Review

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