Pet Plan UK Pet Insurance Reviews - www.petplan.co.uk

★★★★☆
4.1 / 5
79.3% of users recommend this
  • Customer service

  • Value For Money

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Media Gallery for Pet Plan UK Pet Insurance www.petplan.co.uk

Pet Plan UK Pet Insurance www.petplan.co.uk
Pet Plan UK Pet Insurance www.petplan.co.uk

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★★★★★

“Pet insurance that can be relied on”

Written on: 18/03/2015 by Dogfriend (1 review written)

We have had to make two large claims for our dog Max over a six-month period. In both instances Petplan's response was fast and efficient, with no-quibble payment. The claims forms are a model of clarity and it is good to know that our vet thinks that Petplan is the best pet insurance on the market. I would certainly recommend the company to any pet owner… Read Full Review

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★★★★★

“Thank you very much for the prompt attention to my claim.”

Written on: 18/03/2015 by LondynHutchinson111 (1 review written)

Thank you very much for the prompt attention to my claim… Read Full Review

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★★★★★

“A really big thank you ”

Written on: 17/03/2015

A big thank you must go first to the vets for saving our lovely puppy who had meningitis. And also a big thank you must go to PETPLAN who took the worry out of paying the vets bill of £2500. As pensioners on a fixed income , we would have been hard pressed to have found the money. So unless one is wealthy only PETPLAN can offer can offer you peace of mind, and a quick no hassle payment. Thank you PETPLAN for everything… Read Full Review

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★★★★★

“Essential to meet the costs of today's advanced...”

Written on: 16/03/2015 by AnabelCopeland303 (1 review written)

I am truly impressed with the service offered by Petplan. My rescue cat came with 4 weeks complimentary cover from Petplan, which I decided to continue. She developed serious intestinal problems within the first 6 months of adoption and Petplan have been a godsend. My most recent claim was for a substantial hospital bill (£1,800) for diagnostic treatment and I was amazed to receive confirmation that the claim would be settled in full less than a week after treatment. I received the full… Read Full Review

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★★★★★

“Pet plan are fab, so nice on phone if I need to check...”

Written on: 15/03/2015 by Bailey178 (1 review written)

Pet plan are fab, so nice on phone if I need to check something, deal with claim so quickly, so reassuring having this insurance. I recommend them to everyone. Thank you Pet Plan… Read Full Review

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★★★★★

“Veterinary Insurance Claims”

Written on: 14/03/2015 by LeonardMcCartney (1 review written)

After being with Pet Plan for a number of years and not having to make a claim, I have had the misfortune to have a bad run of luck with my 3 dogs in the past 6 months. Pet Plan have been extremely helpful in all 3 cases, paying the relevant claims promptly and without any hesitation. I would recommend Pet Plan to anyone with pets and wish to thank Pet Plan most sincerely for their efficiency and consideration, particularly as one of my dogs sadly passed away last November… Read Full Review

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★★★★★

“Very efficient!”

Written on: 14/03/2015 by CloeCormier (1 review written)

My cat Barney had gastroenteritis and had to stay in for 2 days on a drip etc.. I completed my part of claim form and gave my vets the form to complete their part, within a week I had the money in my account. This is the second claim that I have made and both times the contact, service and efficiency was first class. Highly recommended!… Read Full Review

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★☆☆☆☆

“Wouldnt renew policy in a million years!”

Written on: 13/03/2015 by Childers344 (1 review written)

Don't know where to start, but the amount of times my claim form was lost or not recived was a joke,resulting in a new policy year claim, really let down and wouldn't renew in a million years, if you have any brains stay well away, overpriced and underperforming! doesn't do what it says on the tin! … Read Full Review

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★★★★★

“It works when you need it!”

Written on: 13/03/2015 by ZackTodd12 (1 review written)

Thanks for making it easy to claim and get paid, over the period of Daisy's (my much-loved Staffie from Blue Cross) treatment for a mast-cell tumour. As you say, it is worrying enough having a pet with a potentially serious problem, requiring specialist veterinary care, without having to go to complicated efforts to claim the insurance for her. It has been very straightforward, for which many thanks; and also thanks for being so friendly on the phone. I know I spoke to Manoj Bahari, and to… Read Full Review

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★★★★★

“my best friend archie”

Written on: 12/03/2015

I didn't expect to be paid in this manner and I wasn't completely sure what was happening so I phoned Petplan for an explanation, this was done by a very helpful person who explained the payment method in detail (and in a way I fully understood) as a result I would highly reccomend this service to a friend or relative.Thank you very much for your help. There was nothing I didn't like about the way I was treated,and the service I received… Read Full Review

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★★★★★

“My opinon on the merits of Pet Plan.”

Written on: 10/03/2015

I have required the help of Pet Plan with several pets over many years and not once have they refused any assistance. This does not only apply to cats and dogs. Without Pep Plan I would have been in a very difficult situation with at least two of my rabbits due to the cost of emergency surgery and treatment. When one of my little dogs needed emergency surgery, knowing that safety net was there helped to ease some of the stress involved at that time. Staff are always very helpful and… Read Full Review

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★★★★★

“quick and easy system”

Written on: 10/03/2015 by 157Flood (1 review written)

As always with Petplan everything was quickly and easily sorted out. The vet is happy to deal direct and I can relax knowing that my dog will be looked after and I don't have to worry about the cost. Electronic payment also a very helpful addition since I last used Petplan. … Read Full Review

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★★★★★

“First class insurance with happy customer with peace...”

Written on: 10/03/2015 by 347Clay (1 review written)

Not the cheapest insurer out there but I believe you get what you pay for. Having compared insurances with friends, pet plan I believe come out on top. Have had no problems with any claims. They are processed very quickly and paid promptly to either my vet of dirct to us. I have peace of mind that whatever my dog needs, he can have and the insurance will cover it. Exactly what I want and my dog deserves and will get the best treatment. Very happy… Read Full Review

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★★★★★

“No quibble claim”

Written on: 10/03/2015 by Sinclair44 (1 review written)

my dog was recently diagnosed with arthiritis in the hip which was very upsetting as he had been a very fit and energetic five year old and was clearly in pain. The vets were brilliant and completed the paperwork for pet plan. Pet plan have been fantastic, the claim was paid quickly and without fuss. Any correspondence I have had with them has been clear to understand and reassuring. I cannot rate pet plan highly enough and I'm pleased I chose to insure my dog with them some three years ago… Read Full Review

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★★★★★

“Great service as always”

Written on: 09/03/2015

Always used Petplan, love the peace of mind you get with the 'covered for life' policy. Proved invaluable when I had a diabetic cat. Prompt payouts and great service, thoroughly recommend them to insure your pets… Read Full Review

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★★★★★

“Quick and fair”

Written on: 09/03/2015 by MicaelaLynch261 (1 review written)

It is always stressful when a pet gets ill, especially with an emergency room visit. Our claim was paid within a week of the visit, no questions, no hassle. And Jinx is better now. I would recommend that everyone get Petplan for those times - don't leave it to chance. Well worth the monthly payment for peace of mind and help when it is most needed… Read Full Review

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★★★★★

“Lola”

Written on: 08/03/2015 by Lolaandkohl (1 review written)

Thank you so much for your prompt settlement of Lola's claim, your service ensures our peace of mind as vet bills can be very expensive. Fantastic, polite, informative and no nonsense service. Reasonably priced insurance that caters for our best friend in every way without bumping up the cost unfairly every year. The fact that the claim is paid directly back into the bank within a week is fantastic. What is there not to like?! … Read Full Review

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★★★★★

“Peace of Mind at times of Anxiety”

Written on: 08/03/2015 by 268Carr (1 review written)

Thank you Petplan for dealing with my claim for my sick puppy so quickly and efficiently. You dealt with my claims for my cat, (without any problems) when he was old and was suffering with ongoing (several years) thyroid problems. He eventually became too sick to mend, and I had to let him go. After a few months I bought a lovely lively puppy. Insuring him with Petplan was a must. I adore him like I adored my cat, and would do anything possible to make his life as healthy and happy as… Read Full Review

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★★★★★

“Thanks again Pet Plan”

Written on: 08/03/2015 by Joelv294 (1 review written)

I was going to cancel my Pet Plan insurance as we were tightening our belts ! Then disaster struck & naughty jack Russell got in a scrap & lost to two bigger dogs !!! Pet Plan (and fantastic vet) saved the day and we knew we could agree to a skin graft without worrying about cost. A year later and all mended I noticed aforementioned pooch was wheezing & coughing. Again vets were great & pet plan assisted with the bill for chest x-rays. Happily, it's just old age & cough medicine required but… Read Full Review

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★★★★★

“Excellent Pet Insurance”

Written on: 07/03/2015

Always prompt settlement without fuss.Very friendly and helpful customer service… Read Full Review

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