Pet Plan UK Pet Insurance Reviews - www.petplan.co.uk

★★★★☆
4.4 / 5
2068
86.0% of users recommend this
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Pet Plan UK Pet Insurance www.petplan.co.uk
Pet Plan UK Pet Insurance www.petplan.co.uk

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★★★★★

“Perfect insurance plan for rabbits”

Written on: 02/05/2016 by Maddoxy285 (1 review written)

Prompt and excellent service with no fuss. You can always rely on PetPlan to pay out. The claim form is easy to complete and money goes directly into your bank account… Read Full Review

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★★★★★

“Very pleased with the service I have received from Pet...”

Written on: 02/05/2016

Very pleased with the service I have received from Pet Plan concerning an insurance claim after my Greyhound had an operation to have part of her tail amputated after an accident. Pet Plan have kept me informed all along with the progress of the claim… Read Full Review

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★☆☆☆☆

“Have been charged £90.00 twice for the same illness,...”

Written on: 01/05/2016 by Blue2015 (1 review written)

Have been charged £90.00 twice for the same illness, this is the same illness but within 2 years. … Read Full Review

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★★★★★

“Amazing service!”

Written on: 01/05/2016 by thekiddo2007 (1 review written)

I was delighted how rapidly my claim was settled - all it look was a signature at the vets and the claim was hassle-free. Impressed by the swift service and appreciated the confirmation e-mail. Would strongly recommend to friends and family… Read Full Review

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★★★★★

“So very pleased with all aspects of Pet Plan”

Written on: 01/05/2016 by Stanton335 (1 review written)

The service is excellent and claims are settled so quickly. We are so happy with Pet Plan's coverage for our 13 year old chihuahua/miniature pincher cross… Read Full Review

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★★☆☆☆

“Unfair”

Written on: 01/05/2016 by Hamza372 (1 review written)

I object to the fact that all the consultations and treatments have been treated separately , especially as they were but all for the same illness so I have been charged for the excess twice. I pay for all six of my pets with Petplan and have done for a long time and feel very let down. I will never recommend them again… Read Full Review

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★★★★★

“Thank you very much for your kind concern excellent...”

Written on: 30/04/2016 by Hopeg165 (1 review written)

Thank you very much for your kind concern excellent customer service. Your response has been amazing… Read Full Review

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★★★★★

“Best when needed”

Written on: 30/04/2016 by Shortlf14 (1 review written)

When our border collie started having seizures it was such a worry for us. The first thing needed was an expensive MRI scan which thankfully showed no brain abnormalities. She does however need regular visits to the vets and re-orders of medication which is another burden on your pocket. We have however been paying into Pet Plan for her and our other pets for some years now so it is always a relief to know that we have a back up plan and unlike other insurers we have always been lucky that… Read Full Review

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★★★★★

“excellent cover”

Written on: 29/04/2016

This is the second year I have been with pet plan, this was the first claim I have put in for my cat, form was easy and straight forward to fill in. Claim was dealt with very quickly. I would highly recommend pet plan… Read Full Review

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★★★★★

“Petplan for peace of mind.”

Written on: 29/04/2016

We have a Petplan lifetime policy and this has been invaluable in ensuring that our cats have had and are having the best care possible. One cat has had two different types of cancer at the same tine and another has triaditis, a complex condition involving the liver, pancreas and the bowel. Petplan has taken away the worry of the veterinary cost of treating these conditions and have dealt with each claim promptly and efficiently… Read Full Review

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★★★★★

“My dog has a congenital heart problem which has got...”

Written on: 29/04/2016 by CharlotteMacDonald120 (1 review written)

My dog has a congenital heart problem which has got worse as she has grown older. I appreciate the fact that petplan have continued to insure her and have always settled the claims speedily and efficiently. I insure all my 5 dogs with Petplan and would recommend the company to friends and other dog owners… Read Full Review

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★★★★★

“Your a star”

Written on: 29/04/2016 by Jamarcus121 (1 review written)

Dog not well straight to vets water infection but worrying shadow in bladder pet plan paid the claim straight away plus second claim for rescan to make sure shadow had gone thank you… Read Full Review

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★★★★★

“Helpful & great service ”

Written on: 29/04/2016 by Lucy209 (1 review written)

Pet plan are great and definitely recommend. Everytime I phone they are very helpful and explain all the details and make it easy to understand. I have made several claims & each time as been hassle free! The claim form is easy to understand and once completed and sent in, I received the money in a few days, there has never been any issues. All the staff on the phone are friendly and polite and I would recommend to anyone needing pet insurance. They offer different policies for different… Read Full Review

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★★★★★

“We are so glad we were covered by Petplan”

Written on: 29/04/2016 by eiGonzales1984 (1 review written)

We are so thankful that the claim was settled so quickly. I did a lot of research in choosing my pet insurance and am glad I chose Petplan. I initially thought that we would probably never need to make a claim but the unexpected happened and it's quite frightening how quickly the vet's fees mount up. Thank you for a great service… Read Full Review

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★★★★★

“Very good service over many years”

Written on: 28/04/2016 by Houston334 (1 review written)

I have been with Pet Plan since early 2003 and they have always dealt with my claims (which have often been for substantial amounts) and which became much more frequent as my pets aged, promptly, efficiently and fairly. They have my highest recommendation… Read Full Review

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★★★★☆

“My cats' cystitis. ”

Written on: 28/04/2016

I trust Pet Plan to deal with any claim that I make fairly and efficiently. I feel that the cost of the policy reflects the service given… Read Full Review

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★☆☆☆☆

“Avoid at all costs”

Written on: 28/04/2016 by JohnFox (1 review written)

I took out a new policy with Petplan and they insisted on a temporary exclusion. They promised that as soon as I sent them a vet's report saying there was no problem that they would remove the exclusion. They confirmed that if for any reason they didn't remove the exclusion that I could cancel and I wouldn't owe them a penny. I had a full vet's examination which confirmed my dog had no health problems, but after this was sent to them I heard nothing back from them. They then dragged the process… Read Full Review

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★★★★★

“Having the Petplan policy takes away the worry of the...”

Written on: 28/04/2016 by Thorpexl410 (1 review written)

Having the Petplan policy takes away the worry of the expense when your Pet is unwell and you can concentrate on your Pet. It is the first tiem I have had to make a claim and I am very impressed with the efficiency with which the claim was dealt with… Read Full Review

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★★★★★

“excellent”

Written on: 28/04/2016 by ztVega100 (1 review written)

Very easy to claim and speedy response. Couldn't expect more. Very reliable service… Read Full Review

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★★★★★

“Pet insurance at its best”

Written on: 27/04/2016 by Hubbard127 (1 review written)

Pet plan offer excellent services with a great choice of different policies at affordable prices. We had our claim paid with no hassle what so ever and straight into our bank which makes it so straight forward to claim. I really like the fact that you can just print a claims form from the website and that you can choose to have the monies paid direct to your vets or to you. Great all round pet insurance which gives get peace of mind when you have a sick pet… Read Full Review

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