Pet Plan UK Pet Insurance Reviews - www.petplan.co.uk

★★★★☆
4.5 / 5
3380
88.4% of users recommend this
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Media Gallery for Pet Plan UK Pet Insurance www.petplan.co.uk

Pet Plan UK Pet Insurance www.petplan.co.uk
Pet Plan UK Pet Insurance www.petplan.co.uk

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★★★★★

“Execellent”

Written on: 15/09/2017

The worry taken away when you need care for your pet, always outstanding help and service.Would not use any other insurer… Read Full Review

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★★★★★

“always a professional excellent service we have had...”

Written on: 15/09/2017 by Alvaradowb335 (1 review written)

always a professional excellent service we have had for the last 20 years high credit deserved by all well done once again… Read Full Review

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★★★★★

“Excellence”

Written on: 14/09/2017 by 462Lewis (1 review written)

Have been very impressed with the level of efficiency and helpful operators when phoning petplan. Pre-authorisation really helped to get my dogs operation organised. My claim was procesed very speedily with helpful operators. Really, there was nothin I didn't like . Fantastic service. Thank you very much… Read Full Review

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★★★☆☆

“worrying delays but sorted”

Written on: 14/09/2017 by MarioKidd (1 review written)

Having applied for pre-authorisation which I was told would take 3-5 working days- it actually took over 3 weeks. As part of that I gave the address of the vets with whom she was registered BEFORE I became her owner and explained that she was under Cats Protection ownership at the time. Whoever phoned the vet gave my name rather than Cats Protection and was therefore told the my cat was not registered with them. Please ensure that your staff actually read the forms and do things properly, it… Read Full Review

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★★★★☆

“Taking out the stress”

Written on: 14/09/2017 by 120Davidson (1 review written)

This is the first time I have taken out pet insurance & was recommended Petplan by a reliable source who said they paid valid claims promptly without questioning which is not the case with other insurers. I have been most impressed with the speed at which my claim was dealt with & it has taken out the stress in case further treatment is needed… Read Full Review

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★★★★★

“Extremely good service”

Written on: 14/09/2017 by eidderf (1 review written)

All staff members I spoke to were very helpful and knowledgeable - felt very confident - explanations very good and understood - would recommend petplan to people… Read Full Review

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★★★★★

“Prompt service”

Written on: 14/09/2017 by emShepherd1957 (1 review written)

Phone call was very helpful and information arrived quickly. Payment was made in a short time and email was useful… Read Full Review

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★★★★★

“Amazing Petplan”

Written on: 13/09/2017 by Annmat258 (1 review written)

I can't thank you enough for the amazing service I've received following my pets illness. My dog is part of our family and dealing with her health issues has been stressful, upsetting and overwhelming. I can honestly say that without the support and prompt professional response from Petplan I don't know where we'd be. I have and will continue to recommend you. Gold star ⭐️Petplan… Read Full Review

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★★★☆☆

“Claim for our cat”

Written on: 12/09/2017 by 401Johnson (1 review written)

We are O A P and find the monthly payments very expensive over £80 for our dog and cat ,also the excess deduction is very high and find it difficult to pay up front for treatment to the vet and maintain the monthly payments,We have being paying over 13 years and had very few claims up to now… Read Full Review

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★★★★★

“Excellent caring service”

Written on: 11/09/2017 by Jaham27 (1 review written)

How lovely it was to receive a kind and thoughtful letter when you paid my claim. It's good to know that Petplan is not just a basic insurance company - it employs people who are caring and considerate. I've often thought it was expensive as I hadn't made a claim for many years, but since our much-loved cat has been ill, it's reassuring to know she is well covered… Read Full Review

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★★★★★

“Reliable insurance fior pets”

Written on: 11/09/2017 by 347Johnson (1 review written)

Pet Plan continues to serve me well after 16 years of contributions. Prompt payments and clear reasoning for payments… Read Full Review

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★★★★★

“Fantastic Prompt Service”

Written on: 11/09/2017 by miKeating442 (1 review written)

I have used Petplan for several years. I highly recommend Pet plan for their prompt insurance claim payment's and exceptional service… Read Full Review

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★★★★★

“Very efficient and caring”

Written on: 11/09/2017 by SkylerLindsay (1 review written)

Our claims have always been settled quickly, with no quibble. This policy has enabled us to make such a difference to our dog's quality of life in his last few months. The cover for complementary services, light therapy, hydrotherapy and massage made him so comfortable that his last months were mostly pain free, and required lower doses of conventional pain relief… Read Full Review

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★★★★★

“very prompt payment after unexpected surgery”

Written on: 10/09/2017 by Pearson368 (1 review written)

After an anxious time after my cat required open abdominal surgery to remove a foreign body he'd eaten and an unexpected £1400 vet bill I am pleased to say that there were no quibbles about settlement and the funds had been reimbursed within a week of posting the claim form. An excellent and most appreciated service at a most stressful time… Read Full Review

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★★★★★

“100% Reliable Service”

Written on: 10/09/2017

I have used your Pet Insurance for many years and have always been completely happy with the service received. Any queries have been sympathetically dealt with and have recommended your company many times… Read Full Review

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★★★★★

“Look no further”

Written on: 09/09/2017 by maccieboy (1 review written)

I have owned dogs for over 20 years and have always insured them with Petplan. Nobody wants to think that their family pet will ever suffer an illness or incur an injury but the fact is that sometimes they do and when that happens you want the reassurance that they can be properly cared for. I have found it necessary to call upon Petplan insurance a number of times and they have ALWAYS responded quickly and without a quibble. They are not the cheapest but the value of any insurance boils down… Read Full Review

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★★★★★

“Best Pet Insurance”

Written on: 09/09/2017 by Alaynae323 (1 review written)

Pet Plan promotes owner confidence and reassurance that your pet's health is sorted. A comprehensive policy which covers all events… Read Full Review

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★★★★★

“Excellent claims service”

Written on: 08/09/2017 by Ashlya418 (1 review written)

Very good service. The claim was processed & settled in 6 working days of the claim being submitted & paid in full. Wouldn't use any other pet insurance for my 4 dogs… Read Full Review

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★★★★★

“Petplan Insurance”

Written on: 07/09/2017 by Wyattnr381 (1 review written)

We have always received excellent service and advice. My dog has had several operations and illnesses, but Pet Plan are always there to support and help me. Compared to other insurance plans, it is not the cheapest, but the service and advice is excellent. Most claims are settled without further discussion… Read Full Review

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★★★★☆

“Lilo”

Written on: 07/09/2017

After the vet had sent the claim to you, I found it quite easy to contact you to check how things were progressing. I wasn't put on hold for ages and your staff were always very helpful and pleasant. I would definitely recommend Pet Plan to a friend… Read Full Review

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