Pet Plan UK Pet Insurance Reviews - www.petplan.co.uk

★★★★☆
4.4 / 5
2891
87.8% of users recommend this
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Pet Plan UK Pet Insurance www.petplan.co.uk
Pet Plan UK Pet Insurance www.petplan.co.uk

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★★★★★

“good show”

Written on: 19/03/2017 by Jeramiahu450 (1 review written)

altogether excellent… Read Full Review

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★★★★★

“PetPlan Covered For Life”

Written on: 18/03/2017 by Hutchinsonk1 (1 review written)

Highly Recommended. Quick and efficient service. Processed claim quickly, with no hassle - Thank you PetPlan… Read Full Review

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★★★★☆

“A Huge Improvement - thank you”

Written on: 18/03/2017 by McDougall1949 (1 review written)

On-going costs paid promptly and without need for chasing up, after a difficult start... thank you… Read Full Review

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★★★★★

“Paid within 2 weeks”

Written on: 18/03/2017 by 418Davis (1 review written)

This is the second time I have had to make a claim. The first time the money was paid directly to my Vet but,for some reason it was not allowed by my Vetirinary practicethis time. If I didn't have a credit card it would have been a different story. There was absolutely no hassle. I have the Lifetime cover for my Pomeranian which is well worth it… Read Full Review

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★★★★★

“Best plan ever. I feel my pets are in good hands”

Written on: 17/03/2017 by TonyPinho (1 review written)

No trouble at all. Treatment done, refund quicker than expected. 5 stars treatment and informed all the time. Impossible to get any better… Read Full Review

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★★★★★

“Fast, sympathetic service ”

Written on: 17/03/2017 by Longdogmum (1 review written)

On the occasions where we have needed advice about the policy, the staff have been helpful and knowledgeable. Our claim with them was done via our vet after we had already paid for the first half of the treatment. Petplan were quick to fax over a pre-approval form and liaised with the vet from there. Unfortunately our dog had to be put to sleep shortly afterwards. I received an email 17 days later confirming payment of the claim to ourselves, and on calling to close the account was advised… Read Full Review

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★★★☆☆

“protracted claim”

Written on: 12/03/2017 by ceFinn375 (1 review written)

We were disappointed with the claims procedure which has taken almost two months to settle. We are aware that this is our first claim and that it was made soon after taking out the policy but it was made in good faith and we were not trying to hide anything. Having supplied a full veterinary history during the initial application we were asked on several occasions for the same thing during this claim which has been vert frustrating… Read Full Review

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★★★★★

“Lovely service”

Written on: 12/03/2017 by Cristytoo (1 review written)

It was quick and easy to fill out the form, and the payment was made quickly too. There was no hassle, and I had a very kind email to inform me that the payment had been made. It's little things like that which make the differences! Thanks… Read Full Review

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★★★★★

“Grear service, grear staff!”

Written on: 11/03/2017 by GabyC (1 review written)

Unfortunately at just 6 months old our puppy contracted parvovirus and in the space of a few days her health was deteriorating fast. The best and only option was to admit her to a specialist centre for treatment to manage and treat her symptoms but obviously this would incur a large cost. At times when your pet is poorly and the outlook is bleak it is stressful enough, without the added stress of considering financial matters but Pet Plan made such a difference for us. We were advised to get in… Read Full Review

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★★★★★

“Simply the best”

Written on: 11/03/2017

Having worked in Veterinary practice for years I have never had the need for pet insurance. On retiring I thought long and hard about which company to use. On recommendation and on past stories from clients I chose Pet Plan. I have just made my claim and am delighted with the result. I realise one gets what one pays for so will continue with Pet Plan for the foreseeable future Thank you… Read Full Review

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★★★★★

“Quick payment and easy to claim ”

Written on: 10/03/2017 by aaHancock439 (1 review written)

This was the first time I have ever needed to claim on my cover for life policy I have for my cat since we got her over 6 years ago, and was actually thinking about ending my cover as I was paying £21 a month for something I wasn't using. But I'm so glad I didn't cancel. Spoke to pet plan on phone before claiming and very friendly helpful staff member talked me through how to claim, if my cat was covered and the likelihood of a payout. The form was very easy to complete and I liked the fact… Read Full Review

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★★★★☆

“Prompt and uncomplicated”

Written on: 09/03/2017 by daja (1 review written)

Our new siamese kitten had a small lump in it's mouth which was causing some irritation. Not an area easy to view so we elected to have her sedated and the lump examined. Hopefully all sorted now and there will be no need for further action. Petplan made the claim easy, and the vet was attentive and handled our claim promptly… Read Full Review

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★★★★★

“Claim settlement”

Written on: 08/03/2017 by 316Sherwood (1 review written)

My pet was treated by 2 different vet surgeries which were not connected. The on only connection was petplan. 2 the second surgery was by referral, the claim by both surgeries was settled promptly and efficiently, and as my pet may need frequent treatment I hope the same high level of care and quality will continue. … Read Full Review

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★★★★★

“Excellent service”

Written on: 07/03/2017

Unfortunately our beloved dog has had two fractures in the last three years. This has been very stressful for us - and her! Thank goodness for our Pet Plan cover, which has enabled us to get the best possible treatment for her and we appreciate the prompt payments. Thank you, Pet Plan!… Read Full Review

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★★★★★

“Fantastic pet insurance. Your pet is very poorly all...”

Written on: 06/03/2017 by Mollymunchkin (1 review written)

Fantastic pet insurance. Your pet is very poorly all you need is for things to run as smoothly as possible as it is such a stressful time and I must say that Petplan as well as the wonderful pet hospital and our local vets combined helped enormously during this worrying time. Everyone I have spoken to at Petplan have been very understanding, very reassuring and extremely clear regarding all aspects of our claim. All I can say is I would recommend Petplan to anyone who needs the very best pet… Read Full Review

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★★★★★

“Quick and efficient service ”

Written on: 04/03/2017 by Loretta52 (1 review written)

Claims paid quickly and easily with no hassles… Read Full Review

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★★★★★

“Quick and easy service.”

Written on: 04/03/2017 by Cullengz1945 (1 review written)

We've been with Pet Plan since we got our dog as a puppy. She developed an eye problem at about 18 months old which was worrying in such a young dog. Although we've not been able to fix the problem entirely we have been able to have her thoroughly checked out and know we have done the best for her that we can. Claiming on our Pet Plan insurance was straightforward and our claim was settled within 10 days of sending it off. Thank you… Read Full Review

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★★★★★

“Great service from PetPlan, though when offering to...”

Written on: 04/03/2017

Great service from PetPlan, though when offering to call back about a query on my claim, the advisor never got back to me. The query was quickly resolved via email however, and the claim was still sorted within a month of the operation. Overall I'd recommend to anyone, especially anyone with an older pet as PetPlan are the most reasonable I've found!… Read Full Review

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★★★★★

“Best Pet Insurance I've Found”

Written on: 02/03/2017 by ntMuir34 (1 review written)

The title says it all! Fair, fast, 'ffordable… Read Full Review

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★★★★★

“Peace of mind when the going gets tough”

Written on: 02/03/2017 by Fuzzletop (1 review written)

Just a little cyst on the base of her tail, but what' lies beneath it all. When you love your pet, that can be enough to keep you awake at night. Even if I hadn't been insured, I'd have gone ahead with the tests and surgery, but Petplan gave me that peace of mind. The stitches came out today, and everything looks fine, although they've given her a long term antibiotic, just in case, She's 14 this month, and I was worried about the risks of anaesthesia at her age, but our vets were very helpful… Read Full Review

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