Pet Plan UK Pet Insurance Reviews - www.petplan.co.uk

★★★★☆
4.4 / 5
2134
86% of users recommend this
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Pet Plan UK Pet Insurance www.petplan.co.uk
Pet Plan UK Pet Insurance www.petplan.co.uk

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★★★★★

“Your recent help with my Labrador”

Written on: 15/05/2016 by Bayleez85 (1 review written)

Thank you so much for your speedy acceptance of the claim for the treatment my labrador recently received from the Vets at Vets 4 Pets. The practice were most kind and talked through everything they were doing and even printed off claims forms for me. I hope I never have to see my pet suffering anything like that again. I am most grateful for your help. The only thing in the whole process I didn't like was the fact that my dog was suffering and we have no idea what brought the problem on… Read Full Review

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★★★☆☆

“Making a Claim”

Written on: 15/05/2016

I used Petplan because I was always happy with them in the past . Unfortunately I have had to make a claim and have been very disappointed with the service. It has taken a long time to settle, I made three phone calls(two of which were dealt with pleasantly, the other one not so pleasantly)as I was not kept informed of the delay… Read Full Review

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★★★★★

“Never a Quibble”

Written on: 14/05/2016 by AngusandLoun (1 review written)

I have been with pet plan for over 20 years and in that time I have found them to be helpful and never quibble about a claim I am submitting on behalf of my pets. Some of my animals have had ongoing health problems and without pet plan I would not have been able to give them the care and attention that they needed. The service is slightly more expensive than other insurances but I have always believed that you only get what you pay for and this is certainly the case with pet plan. Claims are… Read Full Review

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★★★★★

“Excellent service!”

Written on: 14/05/2016 by Tbull (1 review written)

My cat Thomas has needed a variety of tests and appointments with the vet. The bill was over £500.00 so we made a claim on our Petplan insurance. Petplan paid the claim in less than a fortnight. I changed to Petplan after having a previous claim denied even though my pet died from her condition! Whenever I have needed to call them they have been really helpful. They may be a little more expensive than other companies but the reassurance and the support they give makes it well worth every… Read Full Review

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★★★★★

“Excellant as always!”

Written on: 14/05/2016 by AlejandroPollock (1 review written)

You are totally the best! Our dog is nearly fifteen with heart problems. You have been there for us in our time of need so to speak. So instead of worrying about money we can concentrate on our little man. Thankyou… Read Full Review

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★★★★★

“Melvin”

Written on: 13/05/2016 by Mymelvin (1 review written)

Once my claim was received by your company it was a very quick, efficient and friendly service I got. I am always impressed by the concern and understanding about how you feel when your pet is ill it makes you feel so much better… Read Full Review

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★★★★★

“Fantastically quick, thank you.”

Written on: 13/05/2016 by CordellSharpe356 (1 review written)

My previous cat was insured through Pet Plan and we were always happy with the service we received. Izzy is a rescue cat, so we don't know her history. Unfortunately she does have some health problems, but you have always paid quicklyand advised me via email, when to expect electronic payment. Thank you… Read Full Review

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★★★★★

“pet plan rocks ”

Written on: 11/05/2016 by traceyOk9trendi (1 review written)

Unfortunately I have had to make 2 claims for 2 of my dogs insured with Petplan who both suffered different symptoms. Petplan never questioned quibbled or failed to pay my claims in a very caring, efficient and reliable way and I would not hesitate to recommend them to anyone - especially all my customers who bring their fur babies to me to be groomed… Read Full Review

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★★★★★

“A Refreshing Approach to an Insurance Claim”

Written on: 11/05/2016 by Jaylah390 (1 review written)

We suffered a completely unexpected and horrid surprise with our much loved Border Terrier when routine dental maintenance turned into a major operation to deal with dental lesions and a number of extractions. The expense was substantial and very unwelcome despite the excellent attention and caring treatment from our vet. We duly submitted our first ever claim to PetPlan which, happily, was processed and accepted very promptly and efficiently without fuss or prevarication. This represents… Read Full Review

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★★★★★

“Extremely Happy and Relieved”

Written on: 11/05/2016 by 3-piggies (1 review written)

I am so glad I took out whole life insurance policies with Pet Plan for both my dogs. Although the premiums are a little higher than some other companies, the service I have received has been well worth it. One of my dogs needed a major operation at a famous specialised vetinerary hospital, and it was such a relief to know that Pet Plan would pay for it. I've been unlucky as both of my dogs have been ill in the last year.However, Pet Plan have paid all claims promptly, with minimum effort… Read Full Review

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★★★★★

“Best Ever”

Written on: 11/05/2016 by Churchill261 (1 review written)

I would highly recommend Petplan to anybody with animals. Excellent customer services Without Petplan I couldn't go on It is great my animals are fully cared for and its for LIFE !!!!!!!… Read Full Review

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★★★★★

“Claim paid quickly ”

Written on: 11/05/2016

Claim paid within a week of it being received, everyone we spoke to about the claim was friendly and helpful… Read Full Review

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★★★★★

“Best pet insurance”

Written on: 11/05/2016 by Izaiah13 (1 review written)

So glad we insured with pet plan when we brought our two puppies , having been let down by our previous Pet insurance , Pet Plan deal with claims really fast in our case around 10 days , No quibbling or stalling . Highly recommend them , can sleep at night knowing that your pet is really covered by the insurance . … Read Full Review

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★★★☆☆

“Pet plan”

Written on: 11/05/2016

Straight forward once the form is filled in . The insurance isn't as good as it was years ago and expensive but you only get what you pay for. I really wish they would stop sending me emails to say they had settled my claim. This is the only reason I filled in the review. At least 8 emails later !!!… Read Full Review

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★★★★★

“service provided”

Written on: 11/05/2016 by 209Nicholson (1 review written)

My dog has a long term condition. My claim was dealt with quickly and efficiently. I always recommend to friends… Read Full Review

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★★★★★

“Peace of mind.”

Written on: 10/05/2016

I have had to make several visits to the vet for treatment for my much loved Burmese cat. Knowing I have cover with Petplan gives me peace of mind as my claims are treated sympathetically and efficiently. Thank you so much for dealing with this claim so promptly… Read Full Review

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★★★★★

“Easy straight forward claim process ”

Written on: 10/05/2016 by Abagailp456 (1 review written)

I am so glad we chose Pet Plan insurance for our little dog, she has just had surgery which to pay out with no insurance would have been really hard and although we paid the bill Pet Plan paid out so quickly and without any issues from the start. My vet gave me the form, I completed it and the vet did the rest as they checked the form and sent it off for us - this company are fantastic to use and I feel so confident that my pet will be always be cared for and I won't have to worry about any… Read Full Review

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★★★★★

“Fuss free insurance”

Written on: 10/05/2016 by Rishi32 (1 review written)

Pet plan have been great throughout my cats illness - and they paid out so much quicker than I thought. Fuss free and kept me informed throughout. I would definitely recommend pet plan as they work closely with most vets and so takes away the stress of thinking about how much it's going to cost you. Will definitely continue my insurance… Read Full Review

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★★★★★

“Brilliant service”

Written on: 10/05/2016

I was very impressed with how quickly we were paid for the cost of our cat's veterinary bill. I rang to check the level of our cover and the lady I spoke to was very helpful. Having this insurance made a stressful time much easier. Honey is now happy and well after her thyroidectomy and we don't have to worry about the cost… Read Full Review

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★★★★★

“Petplan Support Review”

Written on: 10/05/2016

When our Spingadore (Springer Spaniel X Labrador) injured herself we took her straight to the vet, after the necessary treatment we paid the bill. We had been with Petplan for 8 years without a claim. We requested a claim form which arrived promptly and which we then filled in and gave to the vet to complete. The process was easy; ask for the form, fill it in and pass it to the vet, then wait. After a short period of time we received an email from Petplan stating that the claim was to be paid… Read Full Review

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