Pet Plan UK Pet Insurance Reviews - www.petplan.co.uk

★★★★☆
4.2 / 5
1226
81% of users recommend this
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Pet Plan UK Pet Insurance www.petplan.co.uk
Pet Plan UK Pet Insurance www.petplan.co.uk

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★★★★★

“dog's liver shunt operation ”

Written on: 16/05/2015 by Tania404 (1 review written)

Really pleased with the efficient service, speed with which claim was settled and prompt notification of settlement. After taking on a stray dog from local rescue centre who seemed healthy to find within a few months she had an undetected health problem needing a possibly life saving operation it was such a relief to have Petplan insurance, even though operation and treatment were above my insurance limit I was able to have the surgery done and not have to pay all the cost as insurance covered… Read Full Review

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★★★★★

“Great service”

Written on: 16/05/2015 by Xiomarax298 (1 review written)

Great service, paid up when needed… Read Full Review

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★★★★★

“Absolutely brilliant!”

Written on: 15/05/2015 by 3Katz (1 review written)

We have insurance for life for all three of our cats Boo,Dex &Rallo.When Boo had to have some treatment in the past Petplan covered our vet bills so quick I couldn't believe it.Recently Rallo had a bad eye injury (now recovered) I sent claim form and received payment in days.Well done Petplan,you really are pet lovers,so refreshing these days.IWe… Read Full Review

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★★★★★

“Insurance claim”

Written on: 15/05/2015 by 164Duncan (1 review written)

I have recently taken out Pet Insurance with PetPlan and had to make a claim for an injury, I am absolutely delighted with the service and communication I have received. I would recommend to anyone thinking of taking out pet insurance… Read Full Review

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★★★★☆

“Fast and easy”

Written on: 14/05/2015 by TamaraLeslie (1 review written)

Unexpectedly had to claim for 7 month pup who became ill at a weekend. Dealt with quickly and without fuss… Read Full Review

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★★★★★

“Petplan's Service is excellent. ”

Written on: 13/05/2015

After my dog hurt himself, I went to the vets. I was told he would need an x-ray under anaesthetic. This revealed that he had torn a ligament in his knee. I filled in the claim form and left it at the vets. The next thing my claim has been paid straight into my account with no hassle and good wishes to my dog for a quick recovery. An excellent service which I highly recommend. I like the fact that the claim is settled quickly and the payment is straight into your account. No carrying cheques… Read Full Review

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★★★★★

“Quick and easy claim process”

Written on: 13/05/2015 by 477Taylor-Alt (1 review written)

I recently had to make a claim for out of hours treatment for my dog, the paperwork was very easy to understand and to complete. Payment was received quickly into my bank account and an email was sent detailing when the payment would be received, a full break down was also included to show what had been paid and reasons for any items not included in the claim. Having a life time policy for my dog was very reassuring, when needing to take her to the vets, as I did not need to worry about any… Read Full Review

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★★★★★

“Looking after my cat”

Written on: 13/05/2015 by Alberto125 (1 review written)

Many thanks for looking after my cat at such stressful time. You made it so easy and straight forward.When my kitty got run over by a car I was in a state of panic and grief. I didn't know what to do and how my huge bill for the vet could be paid.I spoke to a lovely member of your staff which made me feel at ease and explained the process for me. She was very sympathetic and I felt this lady cared enough and understood my pain.From that moment on everything was very straightforward. Thank you… Read Full Review

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★★★★★

“Amazing quick service ”

Written on: 12/05/2015 by 371Hughes (1 review written)

Claim for my dog was dealt with and paid out within 10 days, no issues and happy with vet report so great to have a hassle free service! Pet plan worked with my vets for the quickest response possible - was a scary and worrying time and the finances were short so to have such a caring company insuring my dog was appreciated. The telephony staff were open and honest and explained the process well and how was best to claim. Email received to confirm credit to my bank but best of all wished my… Read Full Review

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★★★★★

“service”

Written on: 11/05/2015 by 431Fowler (1 review written)

vet took care of everything re claim all I did was sign my name and the vet and pet plan did everything else,very pleased… Read Full Review

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★★★★★

“Confidence in pet insurance”

Written on: 11/05/2015 by zmPrice1973 (1 review written)

It is so comforting to have confidence in your pet insurance. At a time when your pet is ill or in pain , to know that you do not have to worry about the cost of the treatment is so assuring. This is the second dog I have had insured with Pet Plan, and they were there for me when my wonderful Buttons unfortunatley had cancer. Thank you Pet Plan… Read Full Review

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★★★★★

“Pet plan is just what you need”

Written on: 10/05/2015

I am so pleased that I have my pet insured as I would not be able to keep it if not… Read Full Review

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★★★★★

“cat dental operation”

Written on: 10/05/2015 by 469Rodriguez (1 review written)

Really pleased I took out. Insurance for life with pet plan. I have insured my pets with them for. over 20 years.and always had excellent service . I would recommend this company to all pet owners who can afford to take out pet insurance to use pet plan. Other companies may be cheaper but don't pay out for certain conditions My husband insured our dog who has daily pain killers with another company but when he made a claim the ailment wasn't covered so its costing £45 month to keep her… Read Full Review

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★★★★★

“Excellent service”

Written on: 10/05/2015 by Jordon181 (1 review written)

I would recommend Petplan as a straightforward, friendly, supportive and excellent Pet Insurance. Within 10 days of my dog's dental operation Petplan had informed me that they would pay for the procedure minus the excess. Excellent in every way… Read Full Review

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★★★★★

“I love the personalisation!”

Written on: 10/05/2015 by yiKane280 (1 review written)

I love the email notification with breakdown of how payment was made and when this will happen. I also love the personalisation of the email… Read Full Review

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★★★★★

“Skyebedoo wants to thank you”

Written on: 08/05/2015 by DillanBrennan (1 review written)

I would like to thank you for the superb service I have received from you. One of my dogs has been diagnosed with both hip and elbow dysplacia, it was getting to the point where she was in too much pain to even go out to go to the toilet. I originally took her to the vets who xrayed her for hip dysplacia. A couple of months later she started limping on her front legs, I thought she had just pulled a muscle. I took her back to the vets who then xrayed her again after doing a visual exam and the… Read Full Review

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★★★★★

“My first claim”

Written on: 08/05/2015 by Aryanas1966 (1 review written)

It's a long time since I've owned a dog, and it's certainly the first canine claim I've made! I wasn't sure if I could claim for Bella's mole/wart removal, so I called your helpline for advice. Having submitted said claim it was brilliant to receive such a prompt settlement! I'm very relieved I chose cover for life. Excellent service and very pleasant, knowledgeable staff!… Read Full Review

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★★★★★

“Throughly Recommended”

Written on: 07/05/2015 by CoryO'Hara (1 review written)

We have both our pets insured with Petplan and having had experience with other insurance companies would never insure them anywhere else other than Petplan. When I called for a quote I received all the information I needed to make my decision, no gimmicky offers to tempt you in just simple straight forward information that gave me confidence in the company from the beginning. They are quick to pay out, have always been highly professional but still retain that personal touch and the staff in… Read Full Review

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★★★★★

“Fantastic quick settlement.”

Written on: 03/05/2015 by demarche (1 review written)

I have been insured with Pet Plan for many years with previous dogs and current dogs. It has always taken approx. 3 weeks to settle my claim by cheque. This time I thought I would try the electronic payment. The advice settlement letter was received today by e-mail - in less than a week - and payment will go in to my bank account in a few days! Fantastic, when the sum is quite substantial and you are a pensioner like me. Thank you very much Pet Plan… Read Full Review

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★★★★★

“Prompt Payment”

Written on: 03/05/2015 by SheilaJB (1 review written)

We have not used Pet Plan in the past and have been very pleasantly surprised at the speed with which the claim was processed and subsequently paid. Not only that, although I suspect the details are automatically generated, it was really nice to have them refer to my pet by name and not just a number. Thanks so much for your help. … Read Full Review

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