Pet Plan UK Pet Insurance Reviews - www.petplan.co.uk

★★★★☆
4.4 / 5
2623
87% of users recommend this
  • Customer service

  • Value For Money

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Pet Plan UK Pet Insurance www.petplan.co.uk
Pet Plan UK Pet Insurance www.petplan.co.uk

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★★★★☆

“Claim was easy to submit and hastle free. I completed...”

Written on: 29/11/2016 by YaretziBowen (1 review written)

Claim was easy to submit and hastle free. I completed the form, the Vets completed their section and I put the form in the post. The money is about to be paid to me. It's all be sorted withihn a couple of weeks. My only concerned at the way the excess increases as my dog gets older........!… Read Full Review

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★★★★★

“Claims are always paid with no quibbling. Know you can...”

Written on: 29/11/2016 by Griffine274 (1 review written)

Claims are always paid with no quibbling. Know you can trust pet plan. I like that it is always renewed fully each year… Read Full Review

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★★★★★

“Milos leg operation”

Written on: 28/11/2016 by RogelioTierney (1 review written)

I rang up pet plan for a claim form and they were so helpful,I took a claim form into,the vets for milo,I filled in my section,they filled in the rest of the details,I have just received an e.mail saying that the money will be put into my bank in the next few days,I am. So pleased with the quickness of the claim being sorted,your service is excellent.i am going to recommend your pet insurance to all my friends.my sons girlfriend joined you about four weeks ago,with her new puppy… Read Full Review

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★★★★★

“Petplan has helped again”

Written on: 28/11/2016 by cfErickson1969 (1 review written)

Once again Petplan has helped again. I had to take my dog to a specialist vets for an investigation into his skin problems. It was a lot of money for the consultation and skin scrapes to try and find out what the problem. I had to put aside a lot of my savings but was confident that Petplan would repay the amount. They were quick efficient and very helpful. I would have no qualms in recommending Petplan as the best insurance policy to have… Read Full Review

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★★★★★

“Awsome”

Written on: 27/11/2016 by Paige26 (1 review written)

Great service quick and efficient. Got paid quickly made the experience easy. Thank you… Read Full Review

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★★★★★

“Magnificant”

Written on: 27/11/2016 by DavinaLP (1 review written)

Wow! Petplan have been amazing. Not only have they paid the very large claim but they have not quibbled and they have been extraordinarily quick with settlement. My dogs injury was serious and distressing and the last thing I needed was to have the additional worry of cost. I will always recommend them to anyone. I am so grateful to them. Thank you… Read Full Review

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★★★★★

“Quick and easy”

Written on: 27/11/2016

Submitting our claim was easy. The paperwork was easy to find on the Pet Plan website and we downloaded and completed it before sending it to our vet for further completion. About a month later we received a letter from Pet Plan acknowledging receipt and a few days later we received an email saying out claim had been paid. The acknowledgement could have come earlier (I was starting to worry the claim had been lost in the post) but this didn't delay Pet Plan processing the claim, which was… Read Full Review

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★★★★★

“Cannot praise them enough”

Written on: 27/11/2016

My dog has a life long illness, admittedly she is insured but-without Petplan she would not be with me now. With the insurance she has an excellent quality of life. I find the claims settlement to be very prompt and the advisors to be knowledgeable and caring. Would thoroughly recommend them to anyone… Read Full Review

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★★★★★

“Simplistic ”

Written on: 27/11/2016 by MiloMalone (1 review written)

Simple to claim when you need to put all time and energy into your unwell best friend… Read Full Review

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★☆☆☆☆

“Disappointed”

Written on: 26/11/2016 by Ayden145 (1 review written)

Poor customer service, a month to pay claim, uncaring attitude. Would not recommend pet plan… Read Full Review

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★★★★★

“Efficient, friendly service”

Written on: 25/11/2016 by Keshawnf28 (1 review written)

Very helpful and friendly service and they are quick with re-paymens. Very very happy with Pet Plan. I would deffinately recommend Pet Plan to family and friends as the monthly fee is well worth it and is not as much as I thought it would be. There's nothing I don't like about Pet Plan they they cover my dogs meds for life which is fantastic. … Read Full Review

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★★★★★

“Have always been pleased with Pet Plan,so much, that I...”

Written on: 23/11/2016

Have always been pleased with Pet Plan,so much, that I advised my son to insure with you,which he has don so… Read Full Review

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★★★★★

“Quick and easy claim process”

Written on: 23/11/2016 by 190Hooper (1 review written)

Would recommend pet plan to all pet owners very good customer service and when I've had to make a claim this has been a straight forward quick and easy process… Read Full Review

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★★★★☆

“Recurring Condition - Paid!”

Written on: 21/11/2016

My 6 year old cocker spaniel regularly has an ear infection despite my best efforts to keep his ears clean and dry. We insured him as a pup with Pet Plan having compared various other insurances and it has worked well. I complete the claim form and the veterinary practice sends it off. His latest ear infection cleared up a couple of months ago and it was only when I had my renewal reminder from Pet Plan I remembered there might be some fees which could be re-imbursed. Within a few days I'd… Read Full Review

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★★★★★

“charley ”

Written on: 21/11/2016 by jcMcGrath1951 (1 review written)

Simply surprised by speed of response.very happy with pet plan.thsnks… Read Full Review

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★★★★★

“Great insurance cover”

Written on: 20/11/2016 by casa11rey (1 review written)

So glad I took out insurance cover for my little Yorkie - the first time for any of my pets, who for the past few years has suffered with heart and liver problems. Petplan discussed various options before I took out cover and ensured I fully understood each one. I cannot recommend Petplan too highly. As my vet also advertises their various covers, they help with the completion of annual claim forms, which is such a godsend. Each claim has been handled promptly and because I pay by direct… Read Full Review

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★★★★★

“New to Petplan”

Written on: 20/11/2016 by Jasmin48 (1 review written)

Just to say a thank you for your service up to now for our Border Collie with hip problems. Claim is being very efficiently handled Thank you very much… Read Full Review

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★★★★★

“Peace of mind for your pet”

Written on: 20/11/2016 by DravenMcMahon (1 review written)

Pet Plan is easy to use, staff are very helpful and claims are settled very quickly. I don't think they are the cheapest pet insurance but " "you only get what you pay for" and Pet Plan is certainly worth the extra. I hate filling forms in and I didn't even have to do that, it was all done quickly over the phone… Read Full Review

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★★★★★

“Tissue Damage to my puppy”

Written on: 20/11/2016

I took out the policy for both my puppies and a week later one of them had an accident whilst out walking. obviously I took her straight to the vets. I put in a claim - naughty me I hadn't read the small print about 14 days. PetPlan passed my claim on to the insurers who asked the vet for details regarding the injury. I am very happy that both the insurers and Petplan checked to make sure this was not a fraudulent claim, which it wasn't. Petplan have kept me appraised of the claim and… Read Full Review

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★★★★★

“payment of claim”

Written on: 20/11/2016 by CharlieNoonan442 (1 review written)

Excellent health insurance plan. Pixie has had several health issues and all claims have been dealt with no problems. Would recommend Pet Plan to family and freonds… Read Full Review

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