Reviews for Marks and Spencer Pet Insurance Reviews

dolphins1's review has yet to be rated - Be the first!
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I unfortunately have claimed several times, as my Labrador has hip and elbow displasia diagnosed at 9 months old, my monthly payments were £12 in first year, the best price for cover I could find, then jumped to £22 last year which was fair enough we had claimed quite a bit, now &poun ...

Guest's review has yet to be rated - Be the first!
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I have always sent my annual payment on time but that has stopped now, i shall simply put money aside each month. I have found simply by asking the vet how long a problem is going to go on for with your pet you find out how much it is likely to cost. If its something silly like £1500- £ ...

xylene's review has yet to be rated - Be the first!
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Second year, male cat of 2-3 year old, price increase of over 25%. I phoned M&S to ask why it was increased that much and they said just because the pet was a year older - that's ridiculous. That means each year a 25% increase!!!
It turns out M&S have changed their underwriters (from AXA?) to royal ...

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Marks and Spencers Pet Insurance has very bad customer service not only will I no longer insure my dog with them i will no longer shop with them either and cancel my account . I can understand the financial reason for this change but the decent thing to do would have been to change the policy for ne ...

VintageFi's review has yet to be rated - Be the first!
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My first year was around £11.00 - I made one claim during that year for £150. Took a while to come through as they had lost the form. The next year went up to £16.00. There were no claims made but I have just received my renewal and it has gone up to £22!! When I phon ...

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I feel, as i'm sure others will, it is a very foolish move to deny your customers the opportunity to continue to purchase an insurance cover for their pets which allows for nil excess - its what sold it to me in the first place - and for this reason i recommended you to many friends.! in the past we ...

toasland's review has yet to be rated - Be the first!
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Marks and Spencers Pet Insurance has atrocious customer service with the rep refusing to go thru my 2 policy details...saying that I should read the small print. Great help for dyslexics eh! Now that there is no 'no excess' policies, I don't know whom to contact, as I imagine that new insurers will ...

meggore's review has yet to be rated - Be the first!
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I had my dog insured with M&S for some time. I never had to claim but was very happy with the "no excess". This year not only has the price rocketed but there is also a £90 excess + 20% of the cost. I phoned them to ask about this huge change but had no satisfaction. They did offer me a cheap ...

P Marr's review has yet to be rated - Be the first!
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Some staff at Marks and Spencers Pet Insurance have been very unhelpful when I called to find out why they were taking SO LONG to process my claims form. My original claim form they lost ! ! so a kind customer adviser E-Mailed me another to speed up my claim. Two and a half weeks later I am sti ...

BigJohn73's review has yet to be rated - Be the first!
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Previously, Marks and Spencers Pet Insurance were great - but that was when they were underwritten by JLT risk management, had a NO XS policy and included £750 of accidental damage (no quibble payout when my bull mastiff ate/destroyed my washing machine!!). Does anyone know any good No Excess ...