Reviews for E and L Pet Insurance Reviews

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this company should never be able to sell insurance to anyone ever again! iv been insured through e&l since my puppy was born and now 4 years later without ever putting a claim in they refuse to pay out! they will undercut anyone but will no pay out when you need them and do not have your pets best ...

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E and L Pet Insurance is the worst Pet Insurance Company I have ever dealt with. I submitted a claim in July and at present am still waiting for the claim to be settled. The only correspondence I have received is two letters putting exclusions on the policy with immediate effect. Can nothing be d ...

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E and L Pet Insurance are without doubt the worse comapny currently offering horse insurance. Do NOT use these people at all.

They have made to attempt to pay or settle my claim.

I was shocked to discover that mosts vets will not deal with them as they have an awful reputation for trying to wrig ...

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I have just waited 31 working days (yes, 7 weeks) for E & L Pet Insurance to respond to my claim. They tell me they are rejecting the claim as my dog has previously had anti-biotics and I did not disclose this to them. Can anyone tell me whose dog hasn't had anti-biotics?
The company rarely picks up ...

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I put in a claim with E and L Pet Insurance in July and am still waiting to receive payment in September!!

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My dog had an operation on his leg at the end of June which cost over £1300, like most people these days I don't have that amount of money spare and paid the vet with my credit card. I have been phoning at least once a week since then. I have been told my claim has been approved but it is now ...

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We have 3 dogs insured with E & L. We of course did not visit this website until we had to make a claim for 1 of our dogs--if we had visited this site beforehand we would have never insured them with E and L...

Of course you have to expect them to pay out on the *policy* you have taken with them, w ...

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Never use E and L Pet Insurance, i have been waiting 3 months for my claim to be settled . terrible.

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The time for a cheque to be sent out is disgusting! Im currently on 12 weeks and still waiting. I am threatening E&L Insurance the with the Financial Ombudsman now, its that bad! They are very fast to take money but god-awful to send claim cheques out.
Dont expect much to happen fast!these are the ...

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I only took my insurance out (after checking with many companies, it seems like a good price for the cover that should be received) and needed to make a claim 4 months later. We took out the top cover which seemed to suggest that it was lifetime cover. My Persian cat developed Luxating Patella in bo ...