Reviews for E and L Pet Insurance Reviews

dublin10's review has yet to be rated - Be the first!
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i had insurance for both dog and horse,unfortunatly my dog needed treatment for lameness,she was refered to cambridge vet college,my bill was over £500,i put a claim in with eandl,to be told 3 months after putting claim in that they would not pay because her lameness was conjenital!!,ive had m ...

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I have unfortunately had to make two claims in the first year that I have used E&L. The service from this insurance company is appalling. My first claim took 3 months for a payment to be made and I am still waiting for a claim made in July. It is impossible to speak direct to the claims department ...

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How they get away with their terrible and uncaring service I fail to know.Fortunately (for them) our last retriever lived to 10years (no claim)Our new!!! retriever is now 11 and requires drugs running more than a year. Forget it ,avoid this company you have been warned.Read their small print if you ...

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AFTER FOOLISHLY TAKING A POLICY WITH PET INSURANCE.CO.UK (AGAINST THE ADVICE OF FRIENDS AND THE PROFFESSIONALS),I HAD TO SUBMIT A CLAIM. I HAVE NOW BEEN WAITING FOR 39 DAYS FOR MY MONEY BACK ON A SIMPLE CLAIM. THEY CAN T TELL YOU ANY INFO ON YOUR CLAIM OR WETHER OR NOT YOUR GET A CHEQUE BACK THIS D ...

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First claim made 8 weeks ago - have been with them for 6 years. They have found excuse not to pay up. Customer Service is absolutely non existent. They bump the price up each year and going by what I have been told in a letter today advising they will not be paying out that when you get your rene ...

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E and L Pet Insurance are disgraceful and embarrassing. We're currently disputing a totally legitimate claim which E&L are refusing to pay out for. Admittedly it's come of no surprise to find they are trying to find any excuse they can to not process our claim after our vets warned us of their rep ...

milo9albion's review has yet to be rated - Be the first!
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When you do finally get through to E and L Pet Insurance they are extremely rude which makes me think that they are used to people complaining to them. I am going to make it my aim in life to pass on the message about this awful company on to as many people as possible.they may be cheap but so is th ...

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To start with, in retrospect all pet owners should ALWAYS take out life-cover which I wasn't offered by E and L Pet Insurance and didn't fully understand at the time. Basically it means that your policy is renogotiated every 12 months like your car or home insurance but the injury or condition is co ...

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E and L Pet Insurance without doubt the worst insurance company ever! They make you wait months before paying out for a claim ---- are rude on the phone and are a nightmare to deal with.The worst thing I ever did was taking out insurance with this awful company!

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We lost our pet suddenly at the age of 3 on contacting E&L they had no empathy we were just another number. 4 months have passed and repeatedly we have been promised a cheque and still no show. They have tried in the past increasing our monthly payments without our requests to do so on the false ...